Hotel and Venue CRM For Sales & Catering - Book More Deals Faster With Us
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Infor Sales & Catering
3.1 (3 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Infor Sales & Catering
Unranked in Event Management Software
Cloud-based sales, catering and event management software that automates the entire lifecycle of an event, enabling the creation of memorable experiences efficiently and profitably.
80% recommended by 82 hotels
More than 50% of Infor’s reviews come from Germany.
What is Infor?
Founded in 1999 | Headquarters in Lake Forest (United States) | 17786 employees
Infor Sales & Catering is a comprehensive event management software designed to streamline and enhance the lifecycle of events, from initial inquiry to final invoice. This cloud-based solution integrates seamlessly with existing systems to automate the processes of booking, catering, and event execution, making it a valuable tool for hotels, restaurants, resorts, arenas, stadiums, theaters, universities, and convention centers.
By consolidating various event management tasks such as sales, operations, and finance into a single platform, Infor Sales & Catering empowers your teams to deliver exceptional guest experiences. The software offers complete visibility and control over every aspect of an event, ensuring precision and ease, whether for large conferences or smaller, single-evening functions.
With customizations available for each stage of the event lifecycle, Infor Sales & Catering allows you to optimize efficiency and maintain high standards, transforming and growing the group sales and event management side of your business.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Infor products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Infor Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Infor Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Infor
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Infor's Provided Description:
"Infor Sales & Event Management software brings control to the stages of an event to automate booking, catering, and event execution from inquiry to invoice. A total event management platform, Infor SCS is an essential component for your hotel, restaurant, resort, arena, stadium, theatre, university, conference, or convention center. Precision is key to creating the seamless and frictionless experiences that guests and attendees expect, whether it’s a large-scale conference or smaller-scale, single-evening event. Sales and Event Management software should empower your teams to do their best work, connect to other essential systems, and allow you to track each event with optimum visibility from end-to-end to help you ensure the best possible experience every time. Infor SCS is a fully integrated, event-management software solution in the cloud bringing your event teams together. Streamlining booking, operations, catering, finance, and services, the entire event is in your control, from initial inquiry to final invoice, with customizations to support each stage in the lifecycle of an event. Infor Sales and Event management software can help you transform and grow the group sales and event management side of your business."
FAQs
Capabilities
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Features
Prospecting & Lead Gen
4/5 features
Inquiry Management
4/5 features
Proposal Management
4/5 features
Workflow Automation
4/5 features
Contracts & Approvals
4/5 features
Communication & Collaboration
4/5 features
Payments & Compliance
4/5 features
Attendee Management
4/5 features
Event Planning
4/5 features
Infor Reviews Summary
Ease of Use
3.7/5
Customer Support
3.3/5
ROI
N/A
Implementation
3.0/5
Recommended by
Achievements
This vendor's trending score is rising, Infor Sales & Catering is the #10 most trending product in the Event Management Software category (out of 30) and the #829 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreInfor’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Infor Pricing
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Compare Infor to Top Alternatives
Tripleseat is a web-based sales and catering platform for hotels, restaurants and unique venues that will increase sales and streamline the booking process.
End-to-end meeting & event sales and operation automation
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Hotelier Rating
Looking for specific info?
9
Good System
Guest Experience Supervisor from 10 to 24 room Bed & Breakfast & Inn in Stevensville (United States of America)
Verified
2 years ago
I really like how helpful the support staff is! They are usually very quick and kind when helping our team with issues.
United States of America
United States of America
Guest Experience Supervisor
Small Hotel
2
Very expandable
Geschäftsführer from 25-49 room Bed & Breakfast & Inn in Berg am Starnberger See (Germany)
Verified
2 years ago
You can create individual data spies yourself. The group program is well done. Otherwise, unfortunately, there isn't much good to say.
Germany
Germany
Geschäftsführer
Mid-Sized Hotel
8
Good Solution for Hotels
Rooms & Convention from 100 to 199 room in Altensteig (Germany)
Verified
4 years ago
-you can work everywhere (you just need internet)
-you can use a own display
- the qick and very good support for HMS
Germany
Germany
Rooms & Convention
Large Hotel
- 1
It looks like Infor is not recommended by any hotels
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Infor hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsMore About Infor
Infor HMS, also known as Infor Hospitality Management Solution, is a comprehensive software solution designed specifically for the hospitality industry. It serves as a property management system (PMS) and offers a range of functionalities to enhance guest experiences, streamline operations, and improve profitability. As a cloud-based solution, Infor HMS leverages the power of Amazon Web Services (AWS) to provide real-time access to data and ensure scalability and reliability. It can be accessed from anywhere, making it convenient for hoteliers to manage their properties efficiently. In terms of property management, Infor HMS enables hoteliers to handle various tasks, such as check-in and check-out processes, room assignments, housekeeping management, and reservations. It maintains a centralized guest profile, allowing staff to deliver personalized guest services and improve overall guest satisfaction. Infor HMS incorporates revenue management capabilities, enabling hoteliers to optimize pricing and maximize revenue. It integrates with customer relationship management (CRM) systems, providing insights into guest preferences and behaviors to enhance marketing efforts and guest loyalty. The software also includes business intelligence features, offering in-depth analytics and reporting to monitor performance, identify trends, and make data-driven decisions. Hoteliers can analyze key metrics related to occupancy, revenue, and guest satisfaction to drive operational excellence. Infor HMS is designed to be user-friendly, with an intuitive interface and easy navigation. It can be customized to suit specific hotel requirements and can integrate with other systems through APIs (Application Programming Interfaces), allowing seamless data flow and enhancing operational optimization. Infor HMS has been successfully implemented in various hotels and resorts across the globe, and case studies and screenshots are available to showcase its effectiveness in improving front desk operations, concierge services, and point-of-sale (POS) transactions. It caters not only to traditional hotels but also to casinos and other hospitality establishments. The software is available as a Software-as-a-Service (SaaS) solution, hosted on the cloud, or as an on-premises deployment for those who prefer to manage their own infrastructure. Overall, Infor HMS offers a robust and comprehensive hotel management software solution that covers all aspects of property management in the hospitality industry. It combines advanced functionality, cloud-based accessibility, and integration capabilities to optimize operations, enhance guest experiences, and drive profitability for hoteliers.
Infor Integrations
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Support
Unverified
Infor has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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