Compare SurvAI by Everguest Intelligence vs Guest Feedback (by Customer Alliance)

Everguest

SurvAI by Everguest Intelligence

5 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
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Compare SurvAI by Everguest Intelligence vs Guest Feedback (by Customer Alliance)

Guest Survey Software vendor comparison between SurvAI by Everguest Intelligence vs Guest Feedback (by Customer Alliance) . Find out which Guest Survey Software is right for you based on realtime data from 70 verified hotelier reviews across 14 countries.

Everguest

Everguest

Ranked 9 (out of 26)

4.9
5 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 26)

4.7
65 reviews
View profile

Ratings Summary

HT Score

SurvAI by Everguest Intelligence

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon
Popularity

SurvAI by Everguest Intelligence

5 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews
Likelihood to Recommend

SurvAI by Everguest Intelligence

98%

Guest Feedback (by Customer Alliance)

94%
Ease of Use

SurvAI by Everguest Intelligence

4.8

Guest Feedback (by Customer Alliance)

4.7
ROI

SurvAI by Everguest Intelligence

5

Guest Feedback (by Customer Alliance)

4.4
Implementation

SurvAI by Everguest Intelligence

Not enough data available

Guest Feedback (by Customer Alliance)

4.6
Customer Support

SurvAI by Everguest Intelligence

5

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Certificate of Excellence

SurvAI by Everguest Intelligence

Guest Feedback (by Customer Alliance)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

SurvAI by Everguest Intelligence

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Everguest
vs.
Customer Alliance
vs.

Customers

Top 3 Segments

SurvAI by Everguest Intelligence

Resorts - 60%
Hostels - 20%
Motels - 0%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Featured clients

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

SurvAI by Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Everguest
vs.
Customer Alliance
vs.
1-click quote request

What Customers Are Saying

Most Recent Review

SurvAI by Everguest Intelligence

Guest Surveys & Feedback

Hotel manager from Felsotarkany (Hungary)

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)
Most Positive Review

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
Most Critical

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
References

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available
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General Info

Screenshots
Integrations

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
View all integrations (48)
Recent Company Updates

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

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Recent Articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles