System Administrator

7 months ago

Verified

... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions can be added to each product. The integration with our PMS is quite good, even if sometimes we have had some issues. Their support team is fast and always willing to help. They listen ...

marketing manager

3 months ago

Verified

... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical concerns, we always have a competent team at our side who acts quickly and in a solution ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical concerns, we always have a competent ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers via Profitroom, the number of errors related to the calculation of stay prices has significantly decreased. Everything counts automatically.The advantage and disadvantage is the service ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the new ...

Kierownik działu rezerwacji

1 months ago

Verified

Sales Manager

27 days ago

Verified

... User friendly, great customer service and knowledgable team that actually care about their customers, it's great to work with them ...

Sales Manager

27 days ago

Verified

... User friendly, great customer service and knowledgable team that actually care about their customers, it's great to work with them ...

Front office manager

26 days ago

Verified

... A comprehensive platform that is tailored for all the needs of the hotelier. With the perfect leadership from the director, to the customer sucess managers, the entire team at 1. ...

Sales

26 days ago

Verified

... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...

Sales

26 days ago

Verified

... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...

Sales

26 days ago

Verified

... A faster and easier way to make a reservation ...

Sales

26 days ago

Verified

... A faster and easier way to make a reservation ...

Manager

24 days ago

Verified

... Increase in direct bookings, - readability of entered data, - suite functionality - conversion and measurability of the effects of undertaken actions; - efficiently functioning support department and ...

Manager ds. Rozwoju

24 days ago

Verified

... Profitroom tools intuitively and transparently guide both hotel employees and its guests through the service process. ...

Manager ds. Rozwoju

24 days ago

Verified

... The Profitroom team individually approaches the needs of each hotel with which they cooperate and very actively develop their tools. Their solutions of Email Marketing and Direct Booking strategies ...

Manager ds. Rozwoju

24 days ago

Verified

... They should finally make their own program for comprehensive facility management. With such a team, it would certainly be the most comprehensive program. ...

Reservations and Revenue Manager

24 days ago

Verified

... I don't think there is anything like that and even if there are any issues to solve, the support team helps quickly and efficiently. ...

Rezeptionistin

24 days ago

Verified

... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...

Rezeptionistin

24 days ago

Verified

... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...

Rezeptionistin

24 days ago

Verified

... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...

FD

23 days ago

Verified

... We are glad to work with nice people who always answer any question. clear hotel system and help with requests, thank you for Profitroom as it is. ...

Manager

20 days ago

Verified

... Onboarding for all of the features we use took a long time. Shortening the onboarding process would be a great help. ...

Manager

20 days ago

Verified

... Onboarding for all of the features we use took a long time. Shortening the onboarding process would be a great help. ...

Systems Administrator

11 days ago

Verified

... Thank you for getting us up and running in the allotted time. ...

Systems Administrator

11 days ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...

Systems Administrator

11 days ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...

Systems Administrator

11 days ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...

Systems Administrator

11 days ago

Verified

... Thank you for getting us up and running in the allotted time. ...

Systems Administrator

11 days ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...

FD

10 days ago

Verified

... My favorite product is the booking engine. The system is very intuitive. The property manager is professional and available at all times. Service also at the highest level. ...

FD

10 days ago

Verified

... My favorite product is the booking engine. The system is very intuitive. The property manager is professional and available at all times. Service also at the highest level. ...

Sales Manager

9 days ago

Verified

... While Profitroom excels in many areas, one aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered and providing more in-depth explanations ...

Sales Manager

9 days ago

Verified

... While Profitroom excels in many areas, one aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered and providing more in-depth explanations ...

Sales Manager

9 days ago

Verified

... While Profitroom excels in many areas, one aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered and providing more in-depth explanations ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers effortlessly, and instead of requiring reception ...

General manager

8 days ago

Verified

... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...

Kierownik ds. Marketingu I Sprzedaży

4 days ago

Verified

... Hotel CRM is a modern, creative, incredibly optimal tool that facilitates the work of our receptionists. At the same time, they indicate the efficiency of employees' work. ...

System Administrator

7 months ago

Verified

... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions can be added to each product ...

Hotel Manager

4 months ago

Verified

... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. ...

Hotel Manager

4 months ago

Verified

... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. And the Booking engine ...

Stellv. Direktor

2 months ago

Verified

... It would be easier if packages could be copied across hotels. And the sale of certain room types via certain channels could be deactivated (mass action). ...

Stellv. Direktor

2 months ago

Verified

... It would be easier if packages could be copied across hotels. And the sale of certain room types via certain channels could be deactivated (mass action). ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking ...

manager

1 months ago

Verified

... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manual ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers via Profitroom, the number of errors related to the calculation of stay prices has significantly decreased. Everything counts automatically.The advantage and disadvantage is the service - customer service in the profitroom. We deal with service often because we are expanding our facility and add ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offer ...

Front office manager

26 days ago

Verified

... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...

Front office manager

26 days ago

Verified

... Hotel Reservations Systems ...

Sales

26 days ago

Verified

... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...

Sales

26 days ago

Verified

... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...

Sales

26 days ago

Verified

... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...

General manager

25 days ago

Verified

... Variability and flexibility of pricing - quick creation of sales packages - personalized offers and the speed of their processing, including resending offers - quick and easy creation of mailing ...

front office manager

25 days ago

Verified

... Clear layout, easy setup, reporting, optimized booking engine, real-time changes, all the channel at one place, stay opportunities, contact database in one place. ...

Marketing

25 days ago

Verified

... It would be great if the system could integrate seamlessly with our hotel's internal reservation system. For example, having services like breakfast, dinner, or wellness automatically assigned within ...

Manager

24 days ago

Verified

... Further development of stay personalization, - development of the mobile application, further development of reports, - clearer analysis of offer results, settlement of reception work, maybe bonus ...

Manager

24 days ago

Verified

... Further development of stay personalization, - development of the mobile application, further development of reports, - clearer analysis of offer results, settlement of reception work, maybe bonus tools that will facilitate offering + adding individual additions to reservations from the receptionist ...

Manager ds. Rozwoju

24 days ago

Verified

... They should finally make their own program for comprehensive facility management. With such a team, it would certainly be the most comprehensive program. ...

Manager

20 days ago

Verified

... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier ...

Hotel general manager

18 days ago

Verified

... Great partner to make direct bookings ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers effortlessly, and instead of requiring reception staff to manually send handwritten vouchers, the system automatically generates a professional PDF ...

System Administrator

7 months ago

Verified

... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions can be added to each product. The integration with our PMS is quite good, even if sometimes we have had some issues ...

Marketing

6 months ago

Verified

... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...

marketing manager

3 months ago

Verified

... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...

marketing manager

3 months ago

Verified

... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...

marketing manager

3 months ago

Verified

... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...

marketing manager

3 months ago

Verified

... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose ...

front office manager

25 days ago

Verified

... Booking Engine, Channel Manager ...

Marketing

25 days ago

Verified

... It would be great if the system could integrate seamlessly with our hotel's internal reservation system. For example, having services like breakfast, dinner, or wellness automatically assigned within ...

Sales and marketing specialist

24 days ago

Verified

... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...

Sales and marketing specialist

24 days ago

Verified

... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...

Dirección

20 days ago

Verified

... Adaptability depending on the hotel establishment. Not all hotel establishments are the same and it would be good to be able to customize some functionalities depending on each one. ...

Systems Administrator

11 days ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance with all our questions a breeze to understand. The switch over to the OTAs was quick ...

General manager

8 days ago

Verified

... Not sure what to advice - we were very happy because working with Profitroom - setting up, changing option was very sensitive. ...

General manager

8 days ago

Verified

... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...

S&M Manager

5 days ago

Verified

... I really like the overall cooperation, technical support and caregivers, you can always rely on them. The variety of services from one provider. Everything transparent, intuitive and interconnected. ...

Hotel Manager

8 months ago

Verified

... The PROFITROOM suite of tools, including the Channel Manager, Web Design, and Booking Engine, has been instrumental in streamlining our hotel operations. The Channel Manager is intuitive and user-friendly, allowing us to efficiently manage multiple booking channels simultaneously. With just a few clicks, we can update room availability, rates, and inventory across various platforms, ensuring accuracy and maximizing our revenue potential. Additionally, the Web Design feature offers a seamless and visually appealing online booking experience for our guests. The customizable templates and user-friendly interface allow us to showcase our property in the best possible light, resulting in increased direct bookings. Moreover, the Booking Engine provides extensive flexibility ...

System Administrator

7 months ago

Verified

... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, ...

System Administrator

7 months ago

Verified

... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, ...

Marketing

6 months ago

Verified

... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...

Hotel Manager

4 months ago

Verified

... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. ...

Hotel Manager

4 months ago

Verified

... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. ...

Hotel Manager

4 months ago

Verified

... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. And the Booking engine allows us to save OTA ...

marketing manager

3 months ago

Verified

... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...

marketing manager

3 months ago

Verified

... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduce ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... In order to further improve the already excellent system, we see great potential in greater integration of artificial intelligence. By using AI, processes could be automated even more efficiently and personalized offers could be created for our guests. In particular, implementing revenue management features within ProfitRoom would allow us to make pricing strategies more dynamic and data-driven. This would not only increase our sales, but also strengthen our position in the competitive ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical concerns, we always have a competent team at our side who acts quickly and in a solution-oriented manner. For the future ...

manager

1 months ago

Verified

... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manually select what an offer should be associated with when creating a promotion. Availability synchronization with FewoDirekt does not work. The only limitation is the lack of departures, it is not possible to close the availability due to the lack of arrivals. More filters needed in the Booking engine, including: view from the apartment. To add new rooms to Channel Manager and map them to the booking engine and sales channels, we need to ask the staff, it cannot be done on our own. This is a big disadvantage because sometimes this process takes up to 5 days. (first, the staff contacts us and sets a date - unfortunately, most often the date is not for a few days, sometimes there is also a weekend in the meantime, which lengthens the entire process). It is not possible to set a room upgrade and propose a better option at the booking stage. The undoubted disadvantage is the attempt to cheat on everything possible - the introduction of a loyalty program with a fixed rate offering practically nothing new. High ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom ...

Kierownik działu rezerwacji

1 months ago

Verified

... Easy creation of packages and discount codes, nice appearance of the website, wide range of available instructions, possibility of connecting with PMS, wide possibility of configuring add-ons ...

Front office manager

26 days ago

Verified

... Hotel Reservations Systems ...

Front office manager

26 days ago

Verified

... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...

front office manager

25 days ago

Verified

... Clear layout, easy setup, reporting, optimized booking engine, real-time changes, all the channel at one place, stay opportunities, contact database in one place. ...

front office manager

25 days ago

Verified

... Additional statistics using different filters rounding to whole numbers (e.g. prices 9999) use of services without the need for accommodation (Experiential opportunities like degustation menu). ...

front office manager

25 days ago

Verified

... Additional statistics using different filters rounding to whole numbers (e.g. prices 9999) use of services without the need for accommodation (Experiential opportunities like degustation menu). ...

Manager ds. Rozwoju

24 days ago

Verified

... The Profitroom team individually approaches the needs of each hotel with which they cooperate and very actively develop their tools. Their solutions of Email Marketing and Direct Booking strategies ...

Reservation specialist

24 days ago

Verified

... A system worth recommending ...

Dirección

20 days ago

Verified

... They respond quickly and efficiently. They work to improve their program, they adapt to changes. They are developing the loyalty program ...

Dirección

20 days ago

Verified

... They respond quickly and efficiently. They work to improve their program, they adapt to changes. They are developing the loyalty program ...

Dirección

20 days ago

Verified

... They respond quickly and efficiently. They work to improve their program, they adapt to changes. They are developing the loyalty program ...

Manager

20 days ago

Verified

... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier ...

Hotel general manager

18 days ago

Verified

... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...

Hotel general manager

18 days ago

Verified

... Great partner to make direct bookings ...

Chef Operating Officer

13 days ago

Verified

... Profitroom offers updates and innovations tailored to our needs. Thanks to their professional advice, webinars and ideas, the number of direct bookings at our facility increases year by year. ...

Sales and Marketing Manager

12 days ago

Verified

... - Very modern technology, up to date. - Continuous development. - Great customer service and support. - AI solutions. - Valuable conference (organized by Profitroom). - Very effective tool to ...

Systems Administrator

11 days ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance with all our questions a breeze to understand. The switch over to the OTAs was quick ...

FD

10 days ago

Verified

... The Best products only Profitroom ...

Sales Manager

9 days ago

Verified

... As a hotelier, I have had the pleasure of working with Profitroom, a globally renowned provider of hospitality technology solutions. ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding ...

Representative of the Management Board

5 days ago

Verified

... We are waiting for new versions of tools and the development of the e-mail marketing platform and the rapid development of the CRM tool. It would be good if the sales engine had an AI function with ...

Kierownik ds. Marketingu I Sprzedaży

4 days ago

Verified

... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...

Kierownik ds. Marketingu I Sprzedaży

4 days ago

Verified

... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...

Kierownik ds. Marketingu I Sprzedaży

4 days ago

Verified

... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...

Kierownik ds. Marketingu I Sprzedaży

4 days ago

Verified

... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...

System Administrator

7 months ago

Verified

... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, ...

System Administrator

7 months ago

Verified

... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several ...

Marketing

6 months ago

Verified

... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...

Marketing

6 months ago

Verified

... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...

marketing manager

3 months ago

Verified

... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...

marketing manager

3 months ago

Verified

... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By central ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes ...

Managing partner of Dittlmann & Partner Inter Change Concept

2 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally ...

manager

1 months ago

Verified

... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manually select what an offer should be associated with when creating a promotion. Availability synchronization with FewoDirekt does not work. The only limitation is the lack of departure ...

manager

1 months ago

Verified

... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers via Profitroom, the number of errors related to the calculation of stay prices has significantly decreased. Everything counts automatically.The advantage and disadvantage ...

manager

1 months ago

Verified

... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manually select what an offer should be associated with when creating a promotion. Availability synchronization with FewoDirekt does not work. The only limitation is the lack ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers ...

Kierownik działu rezerwacji

1 months ago

Verified

... Easy creation of packages and discount codes, nice appearance of the website, wide range of available instructions, possibility of connecting with PMS, wide possibility of configuring add-ons ...

Kierownik działu rezerwacji

1 months ago

Verified

... No information on the number of extras purchased by the guest (one type) in the main reservation preview field, no possibility to remove information about immediate sending of the voucher, no ...

Kierownik działu rezerwacji

1 months ago

Verified

... Easy creation of packages and discount codes, nice appearance of the website, wide range of available instructions, possibility of connecting with PMS, wide possibility of configuring add-ons ...

Kierownik działu rezerwacji

1 months ago

Verified

... No information on the number of extras purchased by the guest (one type) in the main reservation preview field, no possibility to remove information about immediate sending of the voucher, no ...

Sales Manager

27 days ago

Verified

... I think Profitroom could improve its CRM and newsletter management. Also the additional services on booking engine is great but lacks certain features to use it well. ...

Sales Manager

27 days ago

Verified

... I think Profitroom could improve its CRM and newsletter management. Also the additional services on booking engine is great but lacks certain features to use it well. ...

Sales Manager

27 days ago

Verified

... I think Profitroom could improve its CRM and newsletter management. Also the additional services on booking engine is great but lacks certain features to use it well. ...

Sales Manager

27 days ago

Verified

... I think Profitroom could improve its CRM and newsletter management. Also the additional services on booking engine is great but lacks certain features to use it well. ...

Front office manager

26 days ago

Verified

... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...

Front office manager

26 days ago

Verified

... A comprehensive platform that is tailored for all the needs of the hotelier. With the perfect leadership from the director, to the customer sucess managers, the entire team at 1. ...

Front office manager

26 days ago

Verified

... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...

Sales

26 days ago

Verified

... A faster and easier way to make a reservation ...

Sales

26 days ago

Verified

... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...

General manager

25 days ago

Verified

... Variability and flexibility of pricing - quick creation of sales packages - personalized offers and the speed of their processing, including resending offers - quick and easy creation of mailing ...

front office manager

25 days ago

Verified

... Additional statistics using different filters rounding to whole numbers (e.g. prices 9999) use of services without the need for accommodation (Experiential opportunities like degustation menu). ...

Marketing

25 days ago

Verified

... It would be great if the system could integrate seamlessly with our hotel's internal reservation system. For example, having services like breakfast, dinner, or wellness automatically assigned within ...

Manager

24 days ago

Verified

... Further development of stay personalization, - development of the mobile application, further development of reports, - clearer analysis of offer results, settlement of reception work, maybe bonus ...

Manager

24 days ago

Verified

... Increase in direct bookings, - readability of entered data, - suite functionality - conversion and measurability of the effects of undertaken actions; - efficiently functioning support department and ...

Sales and marketing specialist

24 days ago

Verified

... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...

Sales and marketing specialist

24 days ago

Verified

... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...

Sales and marketing specialist

24 days ago

Verified

... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...

Manager ds. Rozwoju

24 days ago

Verified

... The Profitroom team individually approaches the needs of each hotel with which they cooperate and very actively develop their tools. Their solutions of Email Marketing and Direct Booking strategies help by creating our own direct booking campaigns. We have also chosen Profitroom as leader of new ...

owner

24 days ago

Verified

... Good support, and this is most important ...

owner

24 days ago

Verified

... Problems happen, normal. Good support from Profitroom helps to solve them fast, which is most important. Quality od the product also very good. ...

Reservation specialist

24 days ago

Verified

... Transparency of the offer, intuitive and easy to use system, easy modification of the offer, and the possibility of entering multiple offers. ...

Marketing manager

24 days ago

Verified

... - Simplify the setting of discounts for different types of packages - service packages cannot yet be created, e.g. with ski passes to account for different prices during the week and weekend. ...

FD

23 days ago

Verified

... We are glad to work with nice people who always answer any question. clear hotel system and help with requests, thank you for Profitroom as it is. ...

Dirección

20 days ago

Verified

... Adaptability depending on the hotel establishment. Not all hotel establishments are the same and it would be good to be able to customize some functionalities depending on each one. ...

Dirección

20 days ago

Verified

... Adaptability depending on the hotel establishment. Not all hotel establishments are the same and it would be good to be able to customize some functionalities depending on each one. ...

Dirección

20 days ago

Verified

... They respond quickly and efficiently. They work to improve their program, they adapt to changes. They are developing the loyalty program ...

Manager

20 days ago

Verified

... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier than ever to create ...

Manager

20 days ago

Verified

... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier ...

Manager

20 days ago

Verified

... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier ...

Manager

20 days ago

Verified

... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier than ever to create ...

Hotel general manager

18 days ago

Verified

... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...

Hotel general manager

18 days ago

Verified

... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...

Hotel general manager

18 days ago

Verified

... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...

Hotel general manager

18 days ago

Verified

... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...

Hotel general manager

18 days ago

Verified

... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...

Hotel general manager

18 days ago

Verified

... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...

Hotel general manager

18 days ago

Verified

... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...

Hotel general manager

18 days ago

Verified

... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...

Hotel general manager

18 days ago

Verified

... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...

Hotel general manager

18 days ago

Verified

... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...

Hotel general manager

18 days ago

Verified

... Great partner to make direct bookings ...

Sales and Marketing Manager

12 days ago

Verified

... The best tech services for hotels ...

Sales and Marketing Manager

12 days ago

Verified

... - Very modern technology, up to date. - Continuous development. - Great customer service and support. - AI solutions. - Valuable conference (organized by Profitroom). - Very effective tool to increase the direct booking ...

Systems Administrator

11 days ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...

FD

10 days ago

Verified

... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are available when creating ...

FD

10 days ago

Verified

... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...

Sales Manager

9 days ago

Verified

... As a hotelier, I have had the pleasure of working with Profitroom, a globally renowned provider of hospitality technology solutions. ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers effortlessly, and instead of requiring reception staff to manually send handwritten vouchers, the system automatically generates a professional ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptional ...

Sales Manager

9 days ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website ...

General manager

8 days ago

Verified

... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...

S&M Manager

5 days ago

Verified

... I really like the overall cooperation, technical support and caregivers, you can always rely on them. The variety of services from one provider. Everything transparent, intuitive and interconnected. ...

S&M Manager

5 days ago

Verified

... A mobile application would greatly improve the use of the program especially on the subject of price changes. Limitations of additives ...

Kierownik ds. Marketingu I Sprzedaży

4 days ago

Verified

... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...

Kierownik ds. Marketingu I Sprzedaży

4 days ago

Verified

... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...

Hotel Manager

8 months ago

Verified

... PROFITROOM has proven to be an invaluable asset to our hotel business. Its intuitive design, ease of use, and comprehensive features make it an essential tool for any property looking to optimize ...

System Administrator

7 months ago

Verified

... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions can be added to each product. The integration with our PMS is quite good, even if sometimes ...

Hotel Manager

4 months ago

Verified

... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...

Hotel Manager

4 months ago

Verified

... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...

Hotel Manager

4 months ago

Verified

... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...

Hotel Manager

4 months ago

Verified

... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...

Hotel Manager

4 months ago

Verified

... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter ...

manager

1 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offer ...

manager

1 months ago

Verified

... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manually select what an offer should be associated with when creating a promotion. Availability synchronization with FewoDirekt does not work. The only limitation is the lack of departures, it is not possible to close the availability due to the lack of arrivals. More filters needed in the Booking engine, including: view ...

Kierownik działu rezerwacji

1 months ago

Verified

... No information on the number of extras purchased by the guest (one type) in the main reservation preview field, no possibility to remove information about immediate sending of the voucher, no ...

Kierownik działu rezerwacji

1 months ago

Verified

... No information on the number of extras purchased by the guest (one type) in the main reservation preview field, no possibility to remove information about immediate sending of the voucher, no ...

Front office manager

26 days ago

Verified

... A comprehensive platform that is tailored for all the needs of the hotelier. With the perfect leadership from the director, to the customer sucess managers, the entire team at 1. ...

Front office manager

26 days ago

Verified

... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...

Sales

26 days ago

Verified

... Some changes and settings are unnecessarily complicated - set, reset, change... there is a lack of simplicity, so the hotelier would be able to set more things himself. ...

Sales

26 days ago

Verified

... Some changes and settings are unnecessarily complicated - set, reset, change... there is a lack of simplicity, so the hotelier would be able to set more things himself. ...

Sales

26 days ago

Verified

... Some changes and settings are unnecessarily complicated - set, reset, change... there is a lack of simplicity, so the hotelier would be able to set more things himself. ...

Marketing

25 days ago

Verified

... Smooth transition and great design flexibility ...

Marketing

25 days ago

Verified

... Working with Profiroom was initially challenging, but thanks to the support of their skilled team, we managed to set everything up to work seamlessly. I particularly enjoy working with the website ...

Manager

24 days ago

Verified

... Increase in direct bookings, - readability of entered data, - suite functionality - conversion and measurability of the effects of undertaken actions; - efficiently functioning support department and ...

Manager

24 days ago

Verified

... Increase in direct bookings, - readability of entered data, - suite functionality - conversion and measurability of the effects of undertaken actions; - efficiently functioning support department and ...

Manager

24 days ago

Verified

... Further development of stay personalization, - development of the mobile application, further development of reports, - clearer analysis of offer results, settlement of reception work, maybe bonus tools that will facilitate offering + adding individual ...

Sales and marketing specialist

24 days ago

Verified

... Mobile app for employees, who has to send offers to clients from mobile not computer. For example, sending offer from your phone and the profitroom studio website is cumbersome if you want to send an ...

Sales and marketing specialist

24 days ago

Verified

... Mobile app for employees, who has to send offers to clients from mobile not computer. For example, sending offer from your phone and the profitroom studio website is cumbersome if you want to send an ...

Sales and marketing specialist

24 days ago

Verified

... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a profitroom ...

Sales and marketing specialist

24 days ago

Verified

... Mobile app for employees, who has to send offers to clients from mobile not computer. For example, sending offer from your phone and the profitroom studio website is cumbersome if you want to send an ...

Sales and marketing specialist

24 days ago

Verified

... Mobile app for employees, who has to send offers to clients from mobile not computer. For example, sending offer from your phone and the profitroom studio website is cumbersome if you want to send an ...

Manager ds. Rozwoju

24 days ago

Verified

... Profitroom tools intuitively and transparently guide both hotel employees and its guests through the service process. ...

Reservation specialist

24 days ago

Verified

... The tab for creating and modifying a website is not very intuitive, other than that everything works fine and I have no complaints. ...

Reservation specialist

24 days ago

Verified

... Transparency of the offer, intuitive and easy to use system, easy modification of the offer, and the possibility of entering multiple offers. ...

Hotel general manager

18 days ago

Verified

... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...

Sales and Marketing Manager

12 days ago

Verified

... - Development of the newsletter tool. - Maybe new, more detailed statistics. - New possibilities on website for example different pop ups redirecting to the booking engine. ...

FD

10 days ago

Verified

... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...

FD

10 days ago

Verified

... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...

FD

10 days ago

Verified

... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...

FD

10 days ago

Verified

... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...

FD

10 days ago

Verified

... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...

S&M Manager

5 days ago

Verified

... I really like the overall cooperation, technical support and caregivers, you can always rely on them. The variety of services from one provider. Everything transparent, intuitive and interconnected. ...