Profitroom Channel Manager
4.7 (336 REVIEWS)
HT Score
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Kamil, Magdalena, Tomasz + 41 more experts recommend Profitroom
Read RecommendationsProfitroom Channel Manager
Ranked 4 (out of 105) in Channel Managers
It's all about omni-channel distribution now
94% recommended by 457 hotels
Dream Hotels, Sun International, The Robert Parker Collection & 454 others
More than 50% of Profitroom’s reviews come from Poland.
Ratings Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Profitroom Channel Manager is the #3 most trending product in the Channel Managers category (out of 105) and the #159 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreProfitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Profitroom Channel Manager
Founded in 2007 | Headquarters in Poland | 150 employees
Our intuitive interface enables efficient management of cross-channel online sales and includes unique tools like flexible occupancy rate management and allows for bulk updates of prices and restrictions. Easily connect to hundreds of free integrations and save time by connecting to OTAs on your own, with our new self-mapping feature.
Capabilities
Hundreds of free & easy integrations in real-time
Hundreds of free & easy integrations in real-time
Hundreds of free & easy integrations in real-time
Flexible rate management
Flexible rate management
Configure any pricing from child rates to pricing by occupancy
Omni-channel support
Omni-channel support
Easily set up hotel groups and multi-properties
Choose your PMS
Choose your PMS
Whatever system you use we’ve got you covered
Self-mapping
Self-mapping
Save time & connect to OTAs on your own
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
1/1 features
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Success Stories
Hotel Panorama: How the direct booking revenue was raised by 60% in just one year
(Slovakia)
Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs
(Czech Republic)
How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:
(United Kingdom)
A view from the ocean: Profitroom strikes again!
Cape Town (South Africa)
Boosting direct online revenue at super speed
(United Kingdom)
Offering truly personalised guest communications and unique stay experiences.
Lympne (United Kingdom)
Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.
Ryn (Poland)
Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?
Żnin (Poland)
Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!
Sulejów (Poland)
84% direct share in a non-obvious tourist location
Sulęcin (Poland)
How to build the strength of a hotel group through supporting tools for direct booking?
Grzybowo (Poland)
Blending the art of doing nothing and doing everything
Gwithian (United Kingdom)
References
"We love the user experience this booking engine gives our guests and since moving to Profitroom we have seen a large increase in online bookings via our website. The support we receive; from setting up new offers and room types to quick calls for guidance and best practice is fantastic – I would 100% recommend Profitroom."
Jessica Riggs
Sales Manager @
Port Lympne Reserve
"We started cooperation with Profitroom in February 2018 and from the very beginning, we are very pleased with the course of cooperation and the comprehensive nature of the solutions provided. We have a website created by Profitroom and tools facilitating the daily work of the hotel like Profitroom Booking Engine and Profitroom Channel Manager. Thanks to a wide range of products and services, Profitroom is able to meet the needs of every facility. In our case, all the implemented solutions allowed, among other things, to increase the number of direct bookings by 11%. In addition, the company’s great asset is substantive expert support and technical support with very fast response times. According to the above, we are happy to recommend Profitroom as a worthy Business Partner."
Anna Gojżewska
Hotel Director @
Hotel & Medi-SPA Biały Kamień
"We started cooperation with Profitroom in 2010 in the field of providing tools and services for website operation and the operation of the booking system. We use Profitroom Booking Engine, Profitroom Channel Manager, and positioning services (SEO). In July 2018, the next version of the website was launched, which met our expectations and presents our brand in a professional way.The design is characterized by attractive design and modern technology. We value long-term cooperation. We recommend Profitroom as a Business Partner"
Wojciech Sporek
CEO @
Hotel SPA Dr Irena Eris Krynica Zdrój
"Smart Hotel has been cooperating with Profitroom since 2017. Advised by them and implemented solutions, such as Booking Engine and Channel Manager, significantly increased the number of direct reservations in our facilities, as well as allowed to expand the sales range of our services. The functionality of the systems implemented by Profitroom allowed for more effective price management and better control. The solutions and technologies proposed and delivered fully meet our expectations both in terms of quality and functionality. Implementation of the planned implementation schedule of individual solutions was carried out in a professional and timely manner"
Łukasz Kucharski
Revenue Manager @
Smart Hotel
"Profitroom Booking Engine system in comparison with its predecessor significantly raised the conversion and made our work easier. Thanks to proven Profitroom solutions, we can fully show the potential of our facility and effectively encourage guests to use our services. I recommend Profitroom as a reliable and committed Partner"
Tomasz Rybaczek
Hotel Director @
Artis Loft
"We would like to recommend Profitroom software as one of the best solutions available to automate the work of the reception and sales department in the hotel industry. We have been using Profitroom CRM for 1.5 years. During this time, we have significantly improved the process of offering and handling telephone and e-mail inquiries at our hotel. Since the implementation of Profitroom CRM, the response time to the query for the valuation of the stay has been shortened by more than a half. Thanks to Profitroom CRM, we also minimized the possibility of mistakes when creating a residence calculation. The system is very intuitive, fast and enables active sales, starting from the first contact, through sending an offer, to the automated system of sending reminders, the so-called „follow-ups”, ending. In addition, the entire inquiry service process takes place in one place, which allows many users to keep track of its progress. We are convinced that each of the objects that receive many inquiries about the valuation of the stay by phone or email will take full advantage of the Profitroom CRM"
Katarzyna Ścisłowicz-Opalska
Marketing Director @
Hotel Grand Nosalowy Dwór
Featured Customers
Popularity by Segment
Size
10 | X-Small (1-9 room)
60 | Small (10-24 room)
180 | Medium (25-74 room)
210 | Large (75-199 room)
79 | X-Large (200+ room)
Country
429 | Poland
33 | Czech Republic
21 | South Africa
21 | Mexico
20 | Slovakia
18 | United Kingdom
15 | Germany
10 | Colombia
7 | Spain
3 | Finland
3 | Costa Rica
2 | Slovenia
2 | Romania
2 | Greece
2 | Cyprus
2 | Norway
2 | Italy
2 | Turkey
1 | Namibia
1 | Tanzania
1 | Morocco
1 | Switzerland
1 | Panama
1 | United States of America
1 | Philippines
1 | Ghana
1 | Indonesia
Type
199 | Resorts
165 | Luxury Hotels
100 | Boutiques
88 | City Center Hotels
70 | Bed & Breakfast & Inns
47 | Extended Stay & Serviced Apartments
46 | Hostels
33 | Airport/Conference Hotels
30 | Branded Hotels
24 | RV Parks & Campgrounds
15 | Vacation Rentals & Villas
5 | Casinos
5 | Limited Service & Budget Hotels
1 | Motels
Region
538 | Europe
25 | Africa
22 | North America
14 | South America
2 | Asia Pacific
2 | Middle East
Category
478 | Booking Engine
336 | Channel Managers
252 | Hotel CRM & Email Marketing
239 | Website Design
40 | Digital Marketing Agencies
More Products by Profitroom
Hotelier Rating
10
Opinion
sales department from 100 to 199 room Hostel in Szczawnica (Poland)
Verified
2 days ago
Profitroom is a fantastic tool for individual bookings, it gives a wide range of possibilities to expand offers. Thanks to automatic reminders, the hotel is in constant contact with the guest.
Poland
Poland
sales department
Large Hotel
7
Fast online reservation, price variability, reservation guarantee
manager from 50-74 room Hostel in (Slovakia)
Verified
5 days ago
Changing price according the occupancy, working with special offers, different conditions for reservations, closing capacity ,direct entry of the reservation into the PMS system
Slovakia
Slovakia
manager
Medium Hotel
8
Everything in one place.
Kierownik Recepcji from 50-74 room Limited Service & Budget Hotel in Wilkasy (Poland)
Verified
5 days ago
Full comprehensiveness of services, from the website, through the booking engine, OTA sales management, offers for future guests, to marketing and after-sales effects.
Poland
Poland
Kierownik Recepcji
Medium Hotel
6
the program is quite intuitive, well described step by step
kierownik recepcji from 100 to 199 room Resort in Wisła (Poland)
Verified
7 days ago
I would really like it if package offers could be combined with each other, currently it is not possible, RESTRICTIONS 2.0 are quite complicated, not everything always works
Poland
Poland
kierownik recepcji
Large Hotel
10
5 stars
recepcionst from 100 to 199 room Hostel in Wisła (Poland)
Verified
7 days ago
I like how easly you can manage your reservations through profitroom, all those raports, generally everything works good booking engine
Poland
Poland
recepcionst
Large Hotel
9
OK
Kierownik Marketingu from 200 to 499 room Resort in Łomnica (Poland)
Verified
8 days ago
Very good contact with the manager, always ready to help, simple and intuitive booking engine, efficient connection to Betasi and downloading data for OTA
Poland
Poland
Kierownik Marketingu
X-Large Hotel
10
Fruitful cooperation with Profitroom
head of sales from 200 to 499 room Luxury Hotel in Białka Tatrzańska (Poland)
Verified
8 days ago
Speed of system and support operation, booking engine capabilities, Channel Manager configuration capabilities, system development. And of course the team we work with.
Poland
Poland
head of sales
X-Large Hotel
10
Ease of selling thanks to the Profitroom system
Kierownik recepcji from 50-74 room Bed & Breakfast & Inn in Radziejowice (Poland)
Verified
8 days ago
Significant sales facilitation for the hotel reception, comprehensive sales management system, transparent and intuitive reservation system for guests, ability to personalize guest experiences and build their loyalty from the first reservation, upsell of additional services, data aggregation in one place, ability to collectively update pric...
Poland
Poland
Kierownik recepcji
Medium Hotel
10
PROFITROOM - comprehensive reservation service
Marketing Specialist from 200 to 499 room in Kołobrzeg (Poland)
Verified
8 days ago
1. Intuitiveness of the program = time savings 2. Readability of entered data 3. Varied sales statistics 4. Conversion and measurability of effects 5. Training 6. Efficient support department 7. Elimination of overbooking
Poland
Poland
Marketing Specialist
X-Large Hotel
10
Great tech that help to develop business for hotel
Reservation and Revenue Manager from 100 to 199 room Boutique in Sopot (Poland)
Verified
8 days ago
Profitroom booking engine provides easy to manage sell products like packages that help to develop better revenue from direct booking. At the same time channel manager helps with distribution of available rooms and prices to different sell providers. With this tool we can easily manage price parity and also restrict minimum length of stay....
Poland
Poland
Reservation and Revenue Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Profitroom provides hoteliers with excellent technology-based solutions and a wide variety of software that automates many core processes at hotels and significantly increases their direct bookings, improves the quality of account management and builds stronger genuine image of hotels by using high-quality marketing strategies and advanced modern websites. Thanks to the two-way interface integration between Profitroom Channel Manager and proRMS of Qualpro we can offer our mutual clients fast and precise recommendations of rates and availability that are easily distributied to all necessary channels.
Showing all answers to: "What does this product or service do well?"
Profitroom provides hoteliers with excellent technology-based solutions and a wide variety of software that automates many core processes at hotels and significantly increases their direct bookings, improves the quality of account management and builds stronger genuine image of hotels by using high-quality marketing strategies and advanced modern websites.
Thanks to the two-way interface integration between Profitroom Channel Manager and proRMS of Qualpro we can offer our mutual clients fast and precise recommendations of rates and availability that are easily distributied to all necessary channels.
Profitroom offers a wide range of solutions to maximize the revenue potential of the hotel. All offered tools significantly improve operational processes. The friendly interface allows for efficient communication of our systems.
Exceptional funcionalities. Very simple and user-friendly solutions. It definitelty helps to manage pricing policy with a big efficiency comparing other products. I am also very suprised with the websites Profitroom does for many hotels in Poland. They are just beautiful and very catchy.
Profitroom is a guest-centric ‘all-in-one’ booking platform that enable hoteliers to focus on improved direct bookings as well as driving ancillary spend with unique and personalized experience packages. Quicktext has an API-led connectivity approach to Profitroom booking engine to ensure a consistent and seamless customer’s booking experience.
Profitroom products are easy to use, transparent and very helpful tools in hospitality. It literally changed the game for me and my team. The systems are uncomplicated, especially the Booking Engine which makes the reservation effortless for the guests.
Thanks to Profitroom’s tools as well as an amazing team our direct bookings are growing.
Question:
What differentiates this product or service from the competition?
Answer:
Profitroom has a unique approach of creating marketing content for hoteliers. It is always tailor-made for hotels and this results in high conversion and great stories of success of their hotels (which are in many cases our mutual clients, so I can have this feedback directly from them). Profitroom's technology solutions are focused on their clients real needs and strongly oriented on solving their actual problems very efficiently. For instance, their CRM together with marketing automation is a powerful machine to increase the number of direct bookings. You can really feel this "hospitality know-how" looking at the practical design of their products.
Showing all answers to: "What differentiates this product or service from the competition?"
Profitroom has a unique approach of creating marketing content for hoteliers. It is always tailor-made for hotels and this results in high conversion and great stories of success of their hotels (which are in many cases our mutual clients, so I can have this feedback directly from them).
Profitroom's technology solutions are focused on their clients real needs and strongly oriented on solving their actual problems very efficiently. For instance, their CRM together with marketing automation is a powerful machine to increase the number of direct bookings. You can really feel this "hospitality know-how" looking at the practical design of their products.
Comprehensive solutions to improve the operation of hotels. Hoteliers support and a partnership approach. Additional functionalities such as vouchers or online payments. I appreciate cooperation with the ProfitRoom team and recommend the company as a reliable and committed partner.
Definitely more practical options. Very good support. There's no problem with support to give a hand with any problem or with suggesting the best solution for the property. As a Revenue Manager I do appreciate I can do anything very fast and react smoothly into what is happening on the market and what the competitors are doing. It's mainly about the Channel Manager.
Profitroom’s area of expertise - destination resorts, leisure properties - entails proactive listening and precise understanding of customer needs and expectations. The connectivity partnerships team provide fast deployment, quality delivery, hassle-free integration in the best interests of shared clients.
The biggest difference for me is the combination of super qualified employees with advanced technology and personalized approach to each and every client . Customer service is on the highest level I have ever experienced.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you are a hotelier considering using Profitroom's solutions, you should definitely arrange a meeting with the company's representative, so that you can briefly describe your problems or goals (whether they are connected to any marketing difficulties or lack of automization or just a potential improving your indicators). With their range of effective products, high-quality solutions and their honest approach to find the best alternative for hoteliers, such a meeting can be a value for you in many directions.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you are a hotelier considering using Profitroom's solutions, you should definitely arrange a meeting with the company's representative, so that you can briefly describe your problems or goals (whether they are connected to any marketing difficulties or lack of automization or just a potential improving your indicators). With their range of effective products, high-quality solutions and their honest approach to find the best alternative for hoteliers, such a meeting can be a value for you in many directions.
If you are a hotelier, make an appointment to discuss the needs and functionalities necessary for your facility. Thanks to the presentation of the offered solutions, you will find out how you can improve the hotel work.
Try to comapre all funcionlities with what competitors offer at the same price. Think about the support as a crucial think in a long-term strategy for your property. No hesitate to ask any question as sales representatives are ready to help.
The consideration of Profitroom’s suite of products becomes even more relevant when thinking of a solution to increase the average booking value and enhance end-to-end guest experience by personalizing an upsell or a package. Their customer success stories are another effective testimony to their area of expertise - destination resorts, leisure properties.
There is no time to lose! My advice for all hoteliers is "call for a demo offer" and start working with Profitroom tools. You will not regret it. Your employees will be very pleased and thus your guests.
Recommended by
Kamil Goliat
Business Development Director
@
Qualpro
Magdalena Pigłowska
Dyrektor ds. kluczowych klientów
@
MERCO-SK SP. Z O.O.
Tomasz Kałuża
Revenue Manager, CEO
@
Revenuedlahoteli.pl
Xavier Lawrence
Senior Business Development Manager - North Europe
@
Quicktext
Monika Drzewiecka
Marketing Manager
@
Marketing Inn
Kamil Goliat
Business Development Director
@
Qualpro
Magdalena Pigłowska
Dyrektor ds. kluczowych klientów
@
MERCO-SK SP. Z O.O.
Tomasz Kałuża
Revenue Manager, CEO
@
Revenuedlahoteli.pl
Xavier Lawrence
Senior Business Development Manager - North Europe
@
Quicktext
Monika Drzewiecka
Marketing Manager
@
Marketing Inn
Ana Hernández
Manager
@
Horizonte en Línea
Łukasz Wojciechowski
Dyrektor Rynku - Turystyka
@
TrustMate
Pavlina Vazanova
Marketing&Partnership Manager
@
HotelTime Solutions
Jacek Cetlawa
Catering & Sales Manager
@
Masters Catering
Bartosz Wróblewski
Owner
@
Hotel Management
Monika Cichowska
Editor in chief
@
Hotel Management
Michał Sobański
CEO
@
MarketingMix Agency
Daniel Kosla
Sales Manager
@
Oracle Hospitality Poland
Dariusz Ogrodnik
Manager
@
SaleBiznesowe.pl
Ziemowit Szubielski
Director od Revenue Management Division
@
Qualpro
Tiago Araújo
CEO
@
HiJiffy
Karolina Ciurla
Marketing Specialist
@
PromoTraffic
Weronika Czubik
SEO Executive
@
PromoTraffic
Filip Kühnel
Commercial Director
@
HOTELTIME
Lloyd Hughes
Director
@
Pic PR
Lukasz Jarczak
Manager
@
STAYGET
Anna Koltan
Office Manager
@
IGHP
Kamil Bieganski
CEO
@
mome
Adam Latek
CEO - Hotel Advisor
@
Latek Hotels
Piotr Tabor
CEO
@
Hotele Plus
Theresa Prins
CEO
@
Revenue Resolutions
marta otrebska
director
@
www.iDelight.com.pl
Agata Sołtan-Grzyb
Office Manager
@
Izba Gospodarcza Hotelarstwa Polskiego
Blanka Retmanska-Man
Chairman of the Board
@
Idea Profit
Miłosz Stanisławski
Founder
@
Hotelmania
Ute Seelig
CEO
@
MANET Marketing GmbH
Grzegorz Łapiński
Marketing Manager
@
WiWi Interactive Agency
David Nuenemann
Founder
@
Shoreline Hospitality
Kamil Biegański
CEO
@
mome.pl
Michał Borkowski
Managing Director
@
Cardilla Sp. z o.o.
Jaroslava Alenová
Managing Director Czech and Slovak Republic
@
Pomáhame Hoteliérům
Kristýna Indrová
Business Support Coordinator
@
Pomáháme Hoteliérům
Anna Cimbalakova
Business Support Coordinator
@
Pomahame Hotelierum
Alexandra Kunowska
Director of Sales & Marketing / Lecturer / Revenue Manager
@
Wyższa Szkoła Bankowa w Toruniu
Jane Pendlebury
CEO
@
HOSPA
Felix Zulaica
CEO
@
360 Hotel Management
Kirsty Beasley
Director
@
VIP Worldwide
George Titlow
Director of Sales
@
HotelTime Solutions
Steve Craggs
CEO
@
Global Asset Services ltd
Are you a consultant or vendor that recommends Profitroom?
Leave a recommendation
Posts
Profitroom
2 months ago
Hotel Panorama: How the direct booking revenue was raised by 60% in just one year
Profitroom
2 months ago
Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs
Profitroom
2 months ago
How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:
Profitroom
2 months ago
A view from the ocean: Profitroom strikes again!
Profitroom
2 months ago
Boosting direct online revenue at super speed
Profitroom
2 months ago
Offering truly personalised guest communications and unique stay experiences.
Profitroom
3 months ago
Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.
Profitroom
3 months ago
Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?
Profitroom
3 months ago
Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!
Profitroom
3 months ago
84% direct share in a non-obvious tourist location
Profitroom
3 months ago
How to build the strength of a hotel group through supporting tools for direct booking?
Profitroom
3 months ago
Blending the art of doing nothing and doing everything
Profitroom
3 years ago
Improving Direct Bookings in the Wake of COVID-19
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Support
Verified Support
Profitroom has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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