Profitroom Channel Manager

4.7 (372 REVIEWS)

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87 out of 100
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Michael, Kamil, Magdalena + 42 more experts recommend Profitroom

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Profitroom Channel Manager

4.8 (372 REVIEWS)

Ranked 5 (out of 111) in Channel Managers

It's all about omni-channel distribution now

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Bell avatar Bell - AI powered product analyst

I analyzed all of Profitroom’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Profitroom for boosting direct bookings by up to 500% and centralizing booking channels, which minimizes errors and streamlines room availability management. Its Channel Manager efficiently synchronizes rates across platforms, helping reduce costs by cutting OTA commissions. The intuitive design is praised for cutting employee onboarding time, but service customization and the length of onboarding remain areas needing improvement.

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Dream Hotels, Sun International, The Robert Parker Collection & 519 others

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Partners say

Industry experts recommend Profitroom for its exceptional functionalities, particularly its intuitive and high-converting Booking Engine, advanced Channel Manager, and beautifully designed websites. Analysts highlight its efficiency in managing pricing policies, the unique combination of marketing automation tools, and seamless integration across all products. Criticisms include the need for more channel support and minor UI improvements.

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Michael, Kamil, Magdalena and 42 others

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Support

Responsive

Hoteliers often praise Profitroom Channel Manager's customer support for its availability and expertise. The support team is accessible via multiple channels and is known for resolving issues promptly. Additionally, support staff are knowledgeable, making them effective in assisting users with their inquiries. The onboarding process is smooth, with support easing setup and training for new users. Resources provided, such as FAQs and tutorials, are also noted to be helpful in assisting users with any questions they may have.

System Administrator

8.2944523625989 months ago

Verified

... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions can be added to each product. The integration with our PMS is quite good, even if sometimes we have had some issues. Their support team is fast and always willing to help. They listen ...

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marketing manager

4.1654201049152 months ago

Verified

... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...

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Managing partner of Dittlmann & Partner Inter Change Concept

3.6170330084032 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical ...

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Managing partner of Dittlmann & Partner Inter Change Concept

3.6170330086313 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical concerns, we always have a competent team at our side who acts quickly and in a solution ...

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Managing partner of Dittlmann & Partner Inter Change Concept

3.6170330088557 months ago

Verified

... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical concerns, we always have a competent ...

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manager

2.0686459122394 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers via Profitroom, the number of errors related to the calculation of stay prices has significantly decreased. Everything counts automatically.The advantage and disadvantage is the service ...

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manager

2.068645912397 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers ...

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manager

2.0686459125444 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the new ...

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Kierownik działu rezerwacji

2.0686459126934 months ago

Verified

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Sales Manager

1.9396136547764 months ago

Verified

... User friendly, great customer service and knowledgable team that actually care about their customers, it's great to work with them ...

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Sales Manager

1.9396136549279 months ago

Verified

... User friendly, great customer service and knowledgable team that actually care about their customers, it's great to work with them ...

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Front office manager

1.9073555905686 months ago

Verified

... A comprehensive platform that is tailored for all the needs of the hotelier. With the perfect leadership from the director, to the customer sucess managers, the entire team at 1. ...

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Sales

1.907355590728 months ago

Verified

... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...

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Sales

1.9073555908841 months ago

Verified

... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...

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Sales

1.9073555910338 months ago

Verified

... A faster and easier way to make a reservation ...

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Sales

1.9073555911843 months ago

Verified

... A faster and easier way to make a reservation ...

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Manager

1.8428394623077 months ago

Verified

... Increase in direct bookings, - readability of entered data, - suite functionality - conversion and measurability of the effects of undertaken actions; - efficiently functioning support department and ...

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Manager ds. Rozwoju

1.8428394624612 months ago

Verified

... Profitroom tools intuitively and transparently guide both hotel employees and its guests through the service process. ...

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Manager ds. Rozwoju

1.8428394626086 months ago

Verified

... The Profitroom team individually approaches the needs of each hotel with which they cooperate and very actively develop their tools. Their solutions of Email Marketing and Direct Booking strategies ...

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Manager ds. Rozwoju

1.8428394627569 months ago

Verified

... They should finally make their own program for comprehensive facility management. With such a team, it would certainly be the most comprehensive program. ...

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Reservations and Revenue Manager

1.8428394629062 months ago

Verified

... I don't think there is anything like that and even if there are any issues to solve, the support team helps quickly and efficiently. ...

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Rezeptionistin

1.8428394630526 months ago

Verified

... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...

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Rezeptionistin

1.8428394632023 months ago

Verified

... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...

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Rezeptionistin

1.8428394633598 months ago

Verified

... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...

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FD

1.8105813989938 months ago

Verified

... We are glad to work with nice people who always answer any question. clear hotel system and help with requests, thank you for Profitroom as it is. ...

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Manager

1.6815491410936 months ago

Verified

... Onboarding for all of the features we use took a long time. Shortening the onboarding process would be a great help. ...

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Manager

1.6815491412504 months ago

Verified

... Onboarding for all of the features we use took a long time. Shortening the onboarding process would be a great help. ...

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Systems Administrator

1.3912265607534 months ago

Verified

... Thank you for getting us up and running in the allotted time. ...

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Systems Administrator

1.3912265609125 months ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...

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Systems Administrator

1.3912265610592 months ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...

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Systems Administrator

1.3912265612018 months ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...

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Systems Administrator

1.3912265613418 months ago

Verified

... Thank you for getting us up and running in the allotted time. ...

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Systems Administrator

1.3912265614841 months ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...

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FD

1.3589684971192 months ago

Verified

... My favorite product is the booking engine. The system is very intuitive. The property manager is professional and available at all times. Service also at the highest level. ...

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FD

1.3589684972618 months ago

Verified

... My favorite product is the booking engine. The system is very intuitive. The property manager is professional and available at all times. Service also at the highest level. ...

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Sales Manager

1.3267104328939 months ago

Verified

... While Profitroom excels in many areas, one aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered and providing more in-depth explanations ...

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Sales Manager

1.3267104330507 months ago

Verified

... While Profitroom excels in many areas, one aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered and providing more in-depth explanations ...

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Sales Manager

1.3267104332027 months ago

Verified

... While Profitroom excels in many areas, one aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered and providing more in-depth explanations ...

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Sales Manager

1.326710433352 months ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers effortlessly, and instead of requiring reception ...

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General manager

1.2944523689841 months ago

Verified

... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...

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Kierownik ds. Marketingu I Sprzedaży

1.1654201110656 months ago

Verified

... Hotel CRM is a modern, creative, incredibly optimal tool that facilitates the work of our receptionists. At the same time, they indicate the efficiency of employees' work. ...

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Owner

1.1009039821785 months ago

Verified