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Profitroom Channel Manager
4.7 (372 REVIEWS)
Michael, Kamil, Magdalena + 42 more experts recommend Profitroom
Read RecommendationsRanked 5 (out of 111) in Channel Managers
It's all about omni-channel distribution now
95% recommended by 522 hotels
Dream Hotels, Sun International, The Robert Parker Collection & 519 others
Bell - AI powered product analyst
I analyzed all of Profitroom’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Profitroom for boosting direct bookings by up to 500% and centralizing booking channels, which minimizes errors and streamlines room availability management. Its Channel Manager efficiently synchronizes rates across platforms, helping reduce costs by cutting OTA commissions. The intuitive design is praised for cutting employee onboarding time, but service customization and the length of onboarding remain areas needing improvement.
Dream Hotels, Sun International, The Robert Parker Collection & 519 others
Read their reviewsPartners say
Industry experts recommend Profitroom for its exceptional functionalities, particularly its intuitive and high-converting Booking Engine, advanced Channel Manager, and beautifully designed websites. Analysts highlight its efficiency in managing pricing policies, the unique combination of marketing automation tools, and seamless integration across all products. Criticisms include the need for more channel support and minor UI improvements.
Michael, Kamil, Magdalena and 42 others
Read their recommendationsSupport
Responsive
Hoteliers often praise Profitroom Channel Manager's customer support for its availability and expertise. The support team is accessible via multiple channels and is known for resolving issues promptly. Additionally, support staff are knowledgeable, making them effective in assisting users with their inquiries. The onboarding process is smooth, with support easing setup and training for new users. Resources provided, such as FAQs and tutorials, are also noted to be helpful in assisting users with any questions they may have.
System Administrator
8.2727822734718 months ago
Verified
... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions can be added to each product. The integration with our PMS is quite good, even if sometimes we have had some issues. Their support team is fast and always willing to help. They listen ...
See full reviewmarketing manager
4.1437500157142 months ago
Verified
... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629190942 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629192275 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical concerns, we always have a competent team at our side who acts quickly and in a solution ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629193571 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical concerns, we always have a competent ...
See full reviewmanager
2.0469758227068 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers via Profitroom, the number of errors related to the calculation of stay prices has significantly decreased. Everything counts automatically.The advantage and disadvantage is the service ...
See full reviewmanager
2.0469758228398 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers ...
See full reviewmanager
2.0469758229648 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the new ...
See full reviewSales Manager
1.9179435652087 months ago
Verified
... User friendly, great customer service and knowledgable team that actually care about their customers, it's great to work with them ...
See full reviewSales Manager
1.9179435654723 months ago
Verified
... User friendly, great customer service and knowledgable team that actually care about their customers, it's great to work with them ...
See full reviewFront office manager
1.8856855011649 months ago
Verified
... A comprehensive platform that is tailored for all the needs of the hotelier. With the perfect leadership from the director, to the customer sucess managers, the entire team at 1. ...
See full reviewSales
1.8856855014083 months ago
Verified
... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...
See full reviewSales
1.8856855016353 months ago
Verified
... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...
See full reviewSales
1.8856855018074 months ago
Verified
... A faster and easier way to make a reservation ...
See full reviewSales
1.8856855019362 months ago
Verified
... A faster and easier way to make a reservation ...
See full reviewManager
1.8211693730462 months ago
Verified
... Increase in direct bookings, - readability of entered data, - suite functionality - conversion and measurability of the effects of undertaken actions; - efficiently functioning support department and ...
See full reviewManager ds. Rozwoju
1.8211693731724 months ago
Verified
... Profitroom tools intuitively and transparently guide both hotel employees and its guests through the service process. ...
See full reviewManager ds. Rozwoju
1.8211693732949 months ago
Verified
... The Profitroom team individually approaches the needs of each hotel with which they cooperate and very actively develop their tools. Their solutions of Email Marketing and Direct Booking strategies ...
See full reviewManager ds. Rozwoju
1.8211693734666 months ago
Verified
... They should finally make their own program for comprehensive facility management. With such a team, it would certainly be the most comprehensive program. ...
See full reviewReservations and Revenue Manager
1.8211693735943 months ago
Verified
... I don't think there is anything like that and even if there are any issues to solve, the support team helps quickly and efficiently. ...
See full reviewRezeptionistin
1.8211693737384 months ago
Verified
... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...
See full reviewRezeptionistin
1.821169373881 months ago
Verified
... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...
See full reviewRezeptionistin
1.8211693740692 months ago
Verified
... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...
See full reviewFD
1.7889113096838 months ago
Verified
... We are glad to work with nice people who always answer any question. clear hotel system and help with requests, thank you for Profitroom as it is. ...
See full reviewManager
1.6598790517552 months ago
Verified
... Onboarding for all of the features we use took a long time. Shortening the onboarding process would be a great help. ...
See full reviewManager
1.6598790518922 months ago
Verified
... Onboarding for all of the features we use took a long time. Shortening the onboarding process would be a great help. ...
See full reviewSystems Administrator
1.369556471371 months ago
Verified
... Thank you for getting us up and running in the allotted time. ...
See full reviewSystems Administrator
1.3695564715054 months ago
Verified
... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...
See full reviewSystems Administrator
1.3695564716297 months ago
Verified
... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...
See full reviewSystems Administrator
1.3695564717529 months ago
Verified
... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...
See full reviewSystems Administrator
1.3695564718754 months ago
Verified
... Thank you for getting us up and running in the allotted time. ...
See full reviewSystems Administrator
1.3695564720038 months ago
Verified
... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...
See full reviewFD
1.3372984076116 months ago
Verified
... My favorite product is the booking engine. The system is very intuitive. The property manager is professional and available at all times. Service also at the highest level. ...
See full reviewFD
1.3372984077382 months ago
Verified
... My favorite product is the booking engine. The system is very intuitive. The property manager is professional and available at all times. Service also at the highest level. ...
See full reviewSales Manager
1.3050403433513 months ago
Verified
... While Profitroom excels in many areas, one aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered and providing more in-depth explanations ...
See full reviewSales Manager
1.3050403434778 months ago
Verified
... While Profitroom excels in many areas, one aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered and providing more in-depth explanations ...
See full reviewSales Manager
1.3050403436066 months ago
Verified
... While Profitroom excels in many areas, one aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered and providing more in-depth explanations ...
See full reviewSales Manager
1.3050403437287 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers effortlessly, and instead of requiring reception ...
See full reviewGeneral manager
1.2727822793347 months ago
Verified
... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...
See full reviewKierownik ds. Marketingu I Sprzedaży
1.1437500213997 months ago
Verified
... Hotel CRM is a modern, creative, incredibly optimal tool that facilitates the work of our receptionists. At the same time, they indicate the efficiency of employees' work. ...
See full reviewOwner
1.0792338924918 months ago
Verified
... This company is offering professional approach, modern technical solutions and fast customer service. Almost failure free. Good prices and good services. ...
See full reviewJunior Product Manager
16.456250670382 days ago
Verified
... Great customer service experience although the tech side is sometimes lacking ...
See full reviewJunior Product Manager
16.456250675729 days ago
Verified
... Working with them is great, as their response time with support requests is usually quite fast and the support staff is nice to communicate with. Most of the time we are also able to find solutions ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the automation capabilities of Profitroom's Channel Manager as a crucial advantage. The system effectively reduces manual tasks by seamlessly connecting with multiple OTAs and distribution channels. This automation streamlines the booking process, minimizes human errors, and enhances workflow efficiency. Hoteliers appreciate the intuitive design that allows them to manage operations effortlessly, leading to improved productivity and a more efficient property management experience.
Front Desk Manager
13.014717772636 months ago
Verified
... Channel Manager & CRM channel manager support - it is convenient, has many possibilities and facilitates price management on OTA channels. CRM makes the work of receptionists easier. ...
See full reviewSystem Administrator
8.2727822889665 months ago
Verified
... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions can be added to each product ...
See full reviewHotel Manager
5.7243951923249 months ago
Verified
... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. ...
See full reviewHotel Manager
5.7243951924638 months ago
Verified
... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. And the Booking engine ...
See full reviewStellv. Direktor
3.7566532571117 months ago
Verified
... It would be easier if packages could be copied across hotels. And the sale of certain room types via certain channels could be deactivated (mass action). ...
See full reviewStellv. Direktor
3.7566532572375 months ago
Verified
... It would be easier if packages could be copied across hotels. And the sale of certain room types via certain channels could be deactivated (mass action). ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629348219 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking ...
See full reviewmanager
2.0469758381784 months ago
Verified
... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manual ...
See full reviewmanager
2.0469758383191 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers via Profitroom, the number of errors related to the calculation of stay prices has significantly decreased. Everything counts automatically.The advantage and disadvantage is the service - customer service in the profitroom. We deal with service often because we are expanding our facility and add ...
See full reviewmanager
2.0469758384483 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offer ...
See full reviewFront office manager
1.885685515989 months ago
Verified
... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...
See full reviewFront office manager
1.885685516163 months ago
Verified
... Hotel Reservations Systems ...
See full reviewSales
1.8856855162914 months ago
Verified
... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...
See full reviewSales
1.8856855164326 months ago
Verified
... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...
See full reviewSales
1.885685516558 months ago
Verified
... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...
See full reviewGeneral manager
1.8534274521733 months ago
Verified
... Variability and flexibility of pricing - quick creation of sales packages - personalized offers and the speed of their processing, including resending offers - quick and easy creation of mailing ...
See full reviewfront office manager
1.8534274523409 months ago
Verified
... Clear layout, easy setup, reporting, optimized booking engine, real-time changes, all the channel at one place, stay opportunities, contact database in one place. ...
See full reviewMarketing
1.8534274524668 months ago
Verified
... It would be great if the system could integrate seamlessly with our hotel's internal reservation system. For example, having services like breakfast, dinner, or wellness automatically assigned within ...
See full reviewManager
1.8211693880862 months ago
Verified
... Further development of stay personalization, - development of the mobile application, further development of reports, - clearer analysis of offer results, settlement of reception work, maybe bonus ...
See full reviewManager
1.8211693882124 months ago
Verified
... Further development of stay personalization, - development of the mobile application, further development of reports, - clearer analysis of offer results, settlement of reception work, maybe bonus tools that will facilitate offering + adding individual additions to reservations from the receptionist ...
See full reviewManager ds. Rozwoju
1.8211693883475 months ago
Verified
... They should finally make their own program for comprehensive facility management. With such a team, it would certainly be the most comprehensive program. ...
See full reviewManager
1.659879065936 months ago
Verified
... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier ...
See full reviewHotel general manager
1.595362937043 months ago
Verified
... Great partner to make direct bookings ...
See full reviewSales Manager
1.3050403565367 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website ...
See full reviewSales Manager
1.3050403566655 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website ...
See full reviewSales Manager
1.3050403567988 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers ...
See full reviewSales Manager
1.3050403569851 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers effortlessly, and instead of requiring reception staff to manually send handwritten vouchers, the system automatically generates a professional PDF ...
See full reviewOwner
1.0792339054999 months ago
Verified
... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...
See full reviewOwner
1.0792339056351 months ago
Verified
... This company is offering professional approach, modern technical solutions and fast customer service. Almost failure free. Good prices and good services. ...
See full reviewOwner
1.0792339057609 months ago
Verified
... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...
See full reviewOwner
1.0792339058826 months ago
Verified
... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...
See full reviewIntegrations
Connected
Hoteliers often highlight Profitroom's Channel Manager for its seamless integrations with other systems. These integrations are described as being easy to set up, ensuring that bookings are distributed accurately and efficiently across various channels. Users appreciate the reliability of these integrations, noting that there are no syncing issues, which contributes to a smooth operational flow. Additionally, hoteliers value the ability to tailor integrations to their specific needs, enhancing the overall utility of the system for their businesses.
Front Desk Manager
13.014717785125 months ago
Verified
... Channel Manager & CRM channel manager support - it is convenient, has many possibilities and facilitates price management on OTA channels. CRM makes the work of receptionists easier. ...
See full reviewSystem Administrator
8.2727823014359 months ago
Verified
... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions can be added to each product. The integration with our PMS is quite good, even if sometimes we have had some issues ...
See full reviewMarketing
7.9502016564889 months ago
Verified
... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...
See full reviewmarketing manager
4.1437500437377 months ago
Verified
... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...
See full reviewmarketing manager
4.1437500438908 months ago
Verified
... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...
See full reviewmarketing manager
4.143750044024 months ago
Verified
... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...
See full reviewmarketing manager
4.1437500441842 months ago
Verified
... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629475549 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly ...
See full reviewmanager
2.0469758509565 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose ...
See full reviewfront office manager
1.8534274639901 months ago
Verified
... Booking Engine, Channel Manager ...
See full reviewMarketing
1.8534274641879 months ago
Verified
... It would be great if the system could integrate seamlessly with our hotel's internal reservation system. For example, having services like breakfast, dinner, or wellness automatically assigned within ...
See full reviewSales and marketing specialist
1.8211693998831 months ago
Verified
... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...
See full reviewSales and marketing specialist
1.8211694000956 months ago
Verified
... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...
See full reviewDirección
1.6598790777341 months ago
Verified
... Adaptability depending on the hotel establishment. Not all hotel establishments are the same and it would be good to be able to customize some functionalities depending on each one. ...
See full reviewSystems Administrator
1.3695564973402 months ago
Verified
... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance with all our questions a breeze to understand. The switch over to the OTAs was quick ...
See full reviewGeneral manager
1.2727823040457 months ago
Verified
... Not sure what to advice - we were very happy because working with Profitroom - setting up, changing option was very sensitive. ...
See full reviewGeneral manager
1.2727823042581 months ago
Verified
... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...
See full reviewS&M Manager
1.1760081109483 months ago
Verified
... I really like the overall cooperation, technical support and caregivers, you can always rely on them. The variety of services from one provider. Everything transparent, intuitive and interconnected. ...
See full reviewOwner
1.0792339176352 months ago
Verified
... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...
See full reviewOwner
1.0792339178711 months ago
Verified
... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...
See full reviewOwner
1.0792339180817 months ago
Verified
... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...
See full reviewOwner
1.0792339183023 months ago
Verified
... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...
See full reviewValue
Balanced
Hoteliers often highlight the value of Profitroom's Channel Manager for its modern, user-friendly features and its ability to significantly enhance direct bookings. The Channel Manager is renowned for its reliability and ability to seamlessly connect with multiple OTAs and distribution channels, which boosts international partnerships. Furthermore, hoteliers appreciate the user-friendly interface of the Booking Engine, which aids in improving conversion rates. Many hoteliers also value the innovative design and intuitive navigation of websites hosted by Profitroom, which helps in reflecting the brand identity and enhances customer engagement. Overall, hoteliers find the tools offered by Profitroom to be effective in simplifying operations and increasing booking efficiency.
Front Desk Manager
13.01471779793 months ago
Verified
... Channel Manager & CRM channel manager support - it is convenient, has many possibilities and facilitates price management on OTA channels. CRM makes the work of receptionists easier. ...
See full reviewHotel Manager
9.4018145723787 months ago
Verified
... The PROFITROOM suite of tools, including the Channel Manager, Web Design, and Booking Engine, has been instrumental in streamlining our hotel operations. The Channel Manager is intuitive and user-friendly, allowing us to efficiently manage multiple booking channels simultaneously. With just a few clicks, we can update room availability, rates, and inventory across various platforms, ensuring accuracy and maximizing our revenue potential. Additionally, the Web Design feature offers a seamless and visually appealing online booking experience for our guests. The customizable templates and user-friendly interface allow us to showcase our property in the best possible light, resulting in increased direct bookings. Moreover, the Booking Engine provides extensive flexibility ...
See full reviewSystem Administrator
8.2727823145542 months ago
Verified
... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, ...
See full reviewSystem Administrator
8.272782314767 months ago
Verified
... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, ...
See full reviewMarketing
7.9502016697991 months ago
Verified
... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...
See full reviewHotel Manager
5.7243952183737 months ago
Verified
... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. ...
See full reviewHotel Manager
5.7243952185036 months ago
Verified
... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. ...
See full reviewHotel Manager
5.724395218626 months ago
Verified
... Today, we cannot imagine working without the tools offered by Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. And the Booking engine allows us to save OTA ...
See full reviewmarketing manager
4.1437500574559 months ago
Verified
... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...
See full reviewmarketing manager
4.1437500575788 months ago
Verified
... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.595362960939 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduce ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629610659 months ago
Verified
... In order to further improve the already excellent system, we see great potential in greater integration of artificial intelligence. By using AI, processes could be automated even more efficiently and personalized offers could be created for our guests. In particular, implementing revenue management features within ProfitRoom would allow us to make pricing strategies more dynamic and data-driven. This would not only increase our sales, but also strengthen our position in the competitive ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629611918 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical concerns, we always have a competent team at our side who acts quickly and in a solution-oriented manner. For the future ...
See full reviewmanager
2.0469758645501 months ago
Verified
... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manually select what an offer should be associated with when creating a promotion. Availability synchronization with FewoDirekt does not work. The only limitation is the lack of departures, it is not possible to close the availability due to the lack of arrivals. More filters needed in the Booking engine, including: view from the apartment. To add new rooms to Channel Manager and map them to the booking engine and sales channels, we need to ask the staff, it cannot be done on our own. This is a big disadvantage because sometimes this process takes up to 5 days. (first, the staff contacts us and sets a date - unfortunately, most often the date is not for a few days, sometimes there is also a weekend in the meantime, which lengthens the entire process). It is not possible to set a room upgrade and propose a better option at the booking stage. The undoubted disadvantage is the attempt to cheat on everything possible - the introduction of a loyalty program with a fixed rate offering practically nothing new. High ...
See full reviewmanager
2.0469758646782 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose ...
See full reviewmanager
2.0469758648017 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom ...
See full reviewKierownik działu rezerwacji
2.0469758649261 months ago
Verified
... Easy creation of packages and discount codes, nice appearance of the website, wide range of available instructions, possibility of connecting with PMS, wide possibility of configuring add-ons ...
See full reviewFront office manager
1.8856855424701 months ago
Verified
... Hotel Reservations Systems ...
See full reviewFront office manager
1.8856855425937 months ago
Verified
... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...
See full reviewfront office manager
1.8534274781993 months ago
Verified
... Clear layout, easy setup, reporting, optimized booking engine, real-time changes, all the channel at one place, stay opportunities, contact database in one place. ...
See full reviewfront office manager
1.8534274783221 months ago
Verified
... Additional statistics using different filters rounding to whole numbers (e.g. prices 9999) use of services without the need for accommodation (Experiential opportunities like degustation menu). ...
See full reviewfront office manager
1.8534274784442 months ago
Verified
... Additional statistics using different filters rounding to whole numbers (e.g. prices 9999) use of services without the need for accommodation (Experiential opportunities like degustation menu). ...
See full reviewManager ds. Rozwoju
1.8211694140651 months ago
Verified
... The Profitroom team individually approaches the needs of each hotel with which they cooperate and very actively develop their tools. Their solutions of Email Marketing and Direct Booking strategies ...
See full reviewReservation specialist
1.8211694141917 months ago
Verified
... A system worth recommending ...
See full reviewDirección
1.6598790917369 months ago
Verified
... They respond quickly and efficiently. They work to improve their program, they adapt to changes. They are developing the loyalty program ...
See full reviewDirección
1.6598790918649 months ago
Verified
... They respond quickly and efficiently. They work to improve their program, they adapt to changes. They are developing the loyalty program ...
See full reviewDirección
1.659879091987 months ago
Verified
... They respond quickly and efficiently. They work to improve their program, they adapt to changes. They are developing the loyalty program ...
See full reviewManager
1.6598790921076 months ago
Verified
... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier ...
See full reviewHotel general manager
1.5953629631997 months ago
Verified
... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...
See full reviewHotel general manager
1.5953629633191 months ago
Verified
... Great partner to make direct bookings ...
See full reviewChef Operating Officer
1.4340726408587 months ago
Verified
... Profitroom offers updates and innovations tailored to our needs. Thanks to their professional advice, webinars and ideas, the number of direct bookings at our facility increases year by year. ...
See full reviewSales and Marketing Manager
1.4018145764628 months ago
Verified
... - Very modern technology, up to date. - Continuous development. - Great customer service and support. - AI solutions. - Valuable conference (organized by Profitroom). - Very effective tool to ...
See full reviewSystems Administrator
1.3695565120647 months ago
Verified
... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance with all our questions a breeze to understand. The switch over to the OTAs was quick ...
See full reviewSales Manager
1.3050403832788 months ago
Verified
... As a hotelier, I have had the pleasure of working with Profitroom, a globally renowned provider of hospitality technology solutions. ...
See full reviewSales Manager
1.305040383402 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint ...
See full reviewSales Manager
1.3050403835234 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication ...
See full reviewSales Manager
1.3050403836451 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy ...
See full reviewSales Manager
1.3050403837731 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding ...
See full reviewRepresentative of the Management Board
1.1760081258307 months ago
Verified
... We are waiting for new versions of tools and the development of the e-mail marketing platform and the rapid development of the CRM tool. It would be good if the sales engine had an AI function with ...
See full reviewKierownik ds. Marketingu I Sprzedaży
1.1437500614363 months ago
Verified
... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...
See full reviewKierownik ds. Marketingu I Sprzedaży
1.1437500615591 months ago
Verified
... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...
See full reviewKierownik ds. Marketingu I Sprzedaży
1.1437500616797 months ago
Verified
... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...
See full reviewKierownik ds. Marketingu I Sprzedaży
1.1437500618033 months ago
Verified
... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...
See full reviewOwner
1.0792339330182 months ago
Verified
... This company is offering professional approach, modern technical solutions and fast customer service. Almost failure free. Good prices and good services. ...
See full reviewFunctionality
Reliable
Hoteliers often highlight the exceptional functionality of Profitroom's Channel Manager, emphasizing its reliable core features that effectively handle booking tasks. The platform is praised for its efficiency and dependability, seamlessly integrating multiple OTAs and distribution channels without any disruptions. Users appreciate its automation capabilities, which streamline processes like real-time updates, thereby enhancing operational efficiency. The Channel Manager's scalability is also noted, allowing it to grow alongside expanding business needs without sacrificing performance. Furthermore, hoteliers value its robust reporting tools that provide actionable insights, facilitating informed decision-making. Overall, the functionality of Profitroom's Channel Manager is regarded as a critical success factor by its hotelier users.
Front Desk Manager
13.014717812812 months ago
Verified
... 1. Reconfiguring the channel manager should not be charged. Changes are most often dictated by the extension of offers / change in the type of sale of offers / incorrect data previously entered. 2. The panel for handling prices for extra beds is outdated and non ...
See full reviewSystem Administrator
8.2727823291024 months ago
Verified
... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, ...
See full reviewSystem Administrator
8.2727823292507 months ago
Verified
... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several ...
See full reviewMarketing
7.9502016842204 months ago
Verified
... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...
See full reviewMarketing
7.9502016843563 months ago
Verified
... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...
See full reviewmarketing manager
4.1437500715804 months ago
Verified
... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...
See full reviewmarketing manager
4.1437500717044 months ago
Verified
... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629750698 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By central ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629751968 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629753192 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629754484 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes ...
See full reviewManaging partner of Dittlmann & Partner Inter Change Concept
3.5953629755716 months ago
Verified
... We have been working with ProfitRoom for over 10 years and use the system in several of our hotels. During this time, ProfitRoom has proven to be an extremely reliable and innovative partner that always responds to the needs of the hotel industry. The user interface is designed to be intuitive and user-friendly, which made it much easier for our team to get started. Even new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally ...
See full reviewmanager
2.0469758789397 months ago
Verified
... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manually select what an offer should be associated with when creating a promotion. Availability synchronization with FewoDirekt does not work. The only limitation is the lack of departure ...
See full reviewmanager
2.046975879073 months ago
Verified
... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be ...
See full reviewmanager
2.046975879195 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers via Profitroom, the number of errors related to the calculation of stay prices has significantly decreased. Everything counts automatically.The advantage and disadvantage ...
See full reviewmanager
2.0469758793212 months ago
Verified
... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manually select what an offer should be associated with when creating a promotion. Availability synchronization with FewoDirekt does not work. The only limitation is the lack ...
See full reviewmanager
2.0469758794456 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length ...
See full reviewmanager
2.0469758795736 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length ...
See full reviewmanager
2.0469758796994 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offering - significantly reduces the reception time spent on preparing an offer for the client (the reception only enters the guest's details, selects the dates of stay, selects the apartment, and the content is created by itself). Ability to set message templates. The offer itself looks clear and neat. Since we introduced offers ...
See full reviewKierownik działu rezerwacji
2.0469758798234 months ago
Verified
... Easy creation of packages and discount codes, nice appearance of the website, wide range of available instructions, possibility of connecting with PMS, wide possibility of configuring add-ons ...
See full reviewKierownik działu rezerwacji
2.0469758799429 months ago
Verified
... No information on the number of extras purchased by the guest (one type) in the main reservation preview field, no possibility to remove information about immediate sending of the voucher, no ...
See full reviewKierownik działu rezerwacji
2.0469758800672 months ago
Verified
... Easy creation of packages and discount codes, nice appearance of the website, wide range of available instructions, possibility of connecting with PMS, wide possibility of configuring add-ons ...
See full reviewKierownik działu rezerwacji
2.0469758801912 months ago
Verified
... No information on the number of extras purchased by the guest (one type) in the main reservation preview field, no possibility to remove information about immediate sending of the voucher, no ...
See full reviewSales Manager
1.9179436222461 months ago
Verified
... I think Profitroom could improve its CRM and newsletter management. Also the additional services on booking engine is great but lacks certain features to use it well. ...
See full reviewSales Manager
1.9179436223686 months ago
Verified
... I think Profitroom could improve its CRM and newsletter management. Also the additional services on booking engine is great but lacks certain features to use it well. ...
See full reviewSales Manager
1.9179436224993 months ago
Verified
... I think Profitroom could improve its CRM and newsletter management. Also the additional services on booking engine is great but lacks certain features to use it well. ...
See full reviewSales Manager
1.9179436226195 months ago
Verified
... I think Profitroom could improve its CRM and newsletter management. Also the additional services on booking engine is great but lacks certain features to use it well. ...
See full reviewFront office manager
1.8856855582228 months ago
Verified
... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...
See full reviewFront office manager
1.8856855583598 months ago
Verified
... A comprehensive platform that is tailored for all the needs of the hotelier. With the perfect leadership from the director, to the customer sucess managers, the entire team at 1. ...
See full reviewFront office manager
1.8856855584901 months ago
Verified
... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...
See full reviewSales
1.8856855586122 months ago
Verified
... A faster and easier way to make a reservation ...
See full reviewSales
1.8856855587351 months ago
Verified
... Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...
See full reviewGeneral manager
1.8534274943429 months ago
Verified
... Variability and flexibility of pricing - quick creation of sales packages - personalized offers and the speed of their processing, including resending offers - quick and easy creation of mailing ...
See full reviewfront office manager
1.8534274944661 months ago
Verified
... Additional statistics using different filters rounding to whole numbers (e.g. prices 9999) use of services without the need for accommodation (Experiential opportunities like degustation menu). ...
See full reviewMarketing
1.8534274945908 months ago
Verified
... It would be great if the system could integrate seamlessly with our hotel's internal reservation system. For example, having services like breakfast, dinner, or wellness automatically assigned within ...
See full reviewManager
1.821169430196 months ago
Verified
... Further development of stay personalization, - development of the mobile application, further development of reports, - clearer analysis of offer results, settlement of reception work, maybe bonus ...
See full reviewManager
1.8211694303327 months ago
Verified
... Increase in direct bookings, - readability of entered data, - suite functionality - conversion and measurability of the effects of undertaken actions; - efficiently functioning support department and ...
See full reviewSales and marketing specialist
1.8211694304708 months ago
Verified
... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...
See full reviewSales and marketing specialist
1.8211694305929 months ago
Verified
... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...
See full reviewSales and marketing specialist
1.8211694307139 months ago
Verified
... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a ...
See full reviewManager ds. Rozwoju
1.8211694308348 months ago
Verified
... The Profitroom team individually approaches the needs of each hotel with which they cooperate and very actively develop their tools. Their solutions of Email Marketing and Direct Booking strategies help by creating our own direct booking campaigns. We have also chosen Profitroom as leader of new ...
See full reviewowner
1.8211694309592 months ago
Verified
... Good support, and this is most important ...
See full reviewowner
1.8211694310786 months ago
Verified
... Problems happen, normal. Good support from Profitroom helps to solve them fast, which is most important. Quality od the product also very good. ...
See full reviewReservation specialist
1.8211694312015 months ago
Verified
... Transparency of the offer, intuitive and easy to use system, easy modification of the offer, and the possibility of entering multiple offers. ...
See full reviewMarketing manager
1.8211694313221 months ago
Verified
... - Simplify the setting of discounts for different types of packages - service packages cannot yet be created, e.g. with ski passes to account for different prices during the week and weekend. ...
See full reviewFD
1.7889113669265 months ago
Verified
... We are glad to work with nice people who always answer any question. clear hotel system and help with requests, thank you for Profitroom as it is. ...
See full reviewDirección
1.6598791089811 months ago
Verified
... Adaptability depending on the hotel establishment. Not all hotel establishments are the same and it would be good to be able to customize some functionalities depending on each one. ...
See full reviewDirección
1.6598791091017 months ago
Verified
... Adaptability depending on the hotel establishment. Not all hotel establishments are the same and it would be good to be able to customize some functionalities depending on each one. ...
See full reviewDirección
1.6598791092234 months ago
Verified
... They respond quickly and efficiently. They work to improve their program, they adapt to changes. They are developing the loyalty program ...
See full reviewManager
1.6598791093556 months ago
Verified
... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier than ever to create ...
See full reviewManager
1.659879109478 months ago
Verified
... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier ...
See full reviewManager
1.659879109602 months ago
Verified
... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier ...
See full reviewManager
1.6598791097263 months ago
Verified
... We really like the synergy of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier than ever to create ...
See full reviewHotel general manager
1.5953629808177 months ago
Verified
... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...
See full reviewHotel general manager
1.5953629809424 months ago
Verified
... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...
See full reviewHotel general manager
1.5953629810659 months ago
Verified
... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...
See full reviewHotel general manager
1.5953629811891 months ago
Verified
... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...
See full reviewHotel general manager
1.5953629813116 months ago
Verified
... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...
See full reviewHotel general manager
1.5953629814307 months ago
Verified
... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...
See full reviewHotel general manager
1.5953629815483 months ago
Verified
... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...
See full reviewHotel general manager
1.5953629816708 months ago
Verified
... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...
See full reviewHotel general manager
1.5953629818194 months ago
Verified
... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...
See full reviewHotel general manager
1.5953629819422 months ago
Verified
... A more advanced add-ons module with a broader range of customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, and an expanded selection of ...
See full reviewHotel general manager
1.5953629820632 months ago
Verified
... Great partner to make direct bookings ...
See full reviewSales and Marketing Manager
1.4018145950889 months ago
Verified
... The best tech services for hotels ...
See full reviewSales and Marketing Manager
1.4018145952139 months ago
Verified
... - Very modern technology, up to date. - Continuous development. - Great customer service and support. - AI solutions. - Valuable conference (organized by Profitroom). - Very effective tool to increase the direct booking ...
See full reviewSystems Administrator
1.369556530818 months ago
Verified
... It is easy to understand the process with adding rates to the booking engine and the channel manager.The post live assistance has been awesome. Thank you all. You made the training and assistance ...
See full reviewFD
1.3372984664262 months ago
Verified
... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are available when creating ...
See full reviewFD
1.3372984665468 months ago
Verified
... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...
See full reviewSales Manager
1.3050404021505 months ago
Verified
... As a hotelier, I have had the pleasure of working with Profitroom, a globally renowned provider of hospitality technology solutions. ...
See full reviewSales Manager
1.3050404022715 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated ...
See full reviewSales Manager
1.3050404023951 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers effortlessly, and instead of requiring reception staff to manually send handwritten vouchers, the system automatically generates a professional ...
See full reviewSales Manager
1.3050404025153 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and ...
See full reviewSales Manager
1.3050404026449 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like a Swiss Army knife—packed with functionality. From real-time updates across all channels to comprehensive analytics and reporting tools, it provides everything we need to manage our property efficiently. Its intuitive design and versatility make it an indispensable tool in our daily operations. Another significant advantage of Profitroom Suite is the ability to manage our website directly from the platform. The wide range of settings ensures that our site always features the latest information, enabling us to quickly update content, add promotions, or adjust details as needed. The integrated blog functionality has also been a fantastic tool for enhancing our online presence and positively influencing our brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptional ...
See full reviewSales Manager
1.3050404027666 months ago
Verified
... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website ...
See full reviewGeneral manager
1.272782338371 months ago
Verified
... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...
See full reviewS&M Manager
1.1760081449414 months ago
Verified
... I really like the overall cooperation, technical support and caregivers, you can always rely on them. The variety of services from one provider. Everything transparent, intuitive and interconnected. ...
See full reviewS&M Manager
1.1760081450624 months ago
Verified
... A mobile application would greatly improve the use of the program especially on the subject of price changes. Limitations of additives ...
See full reviewKierownik ds. Marketingu I Sprzedaży
1.1437500806679 months ago
Verified
... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...
See full reviewKierownik ds. Marketingu I Sprzedaży
1.1437500807874 months ago
Verified
... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This is a solution that makes work ...
See full reviewOwner
1.0792339518746 months ago
Verified
... This company is offering professional approach, modern technical solutions and fast customer service. Almost failure free. Good prices and good services. ...
See full reviewOwner
1.079233951993 months ago
Verified
... This company is offering professional approach, modern technical solutions and fast customer service. Almost failure free. Good prices and good services. ...
See full reviewJunior Product Manager
16.456252514954 days ago
Verified
... Great customer service experience although the tech side is sometimes lacking ...
See full reviewJunior Product Manager
16.456252518623 days ago
Verified
... Sometimes it feels a bit stiff in regards of what aspects can be personalized/modified by ourselves. Additionally, although the website they have designed for us is beautiful, the code is lacking in ...
See full reviewUser Interface
Accessible
Hoteliers often find the user interface of Profitroom's Channel Manager product beneficial, particularly appreciating its ease of navigation and clarity of information. The design is noted for being modern and visually appealing, which enhances the overall experience. Users highlight its intuitiveness, stating that the interface is easy to use even for those who are unfamiliar, reducing the need for extensive training. Additionally, the responsiveness is generally described as quick, contributing to a seamless user experience. Furthermore, the interface's mobile compatibility is well-regarded, allowing effective usage across different devices. Overall, the user interface is considered a strong aspect of the software, facilitating efficient management and improving operational efficiency.
Front Desk Manager
13.014717832913 months ago
Verified
... 1. Reconfiguring the channel manager should not be charged. Changes are most often dictated by the extension of offers / change in the type of sale of offers / incorrect data previously entered. 2. The panel ...
See full reviewFront Desk Manager
13.014717833067 months ago
Verified
... 1. Reconfiguring the channel manager should not be charged. Changes are most often dictated by the extension of offers / change in the type of sale of offers / incorrect data previously entered. 2. The panel for handling prices for extra ...
See full reviewHotel Manager
9.4018146073925 months ago
Verified
... PROFITROOM has proven to be an invaluable asset to our hotel business. Its intuitive design, ease of use, and comprehensive features make it an essential tool for any property looking to optimize ...
See full reviewSystem Administrator
8.272782349453 months ago
Verified
... We have observed that their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions can be added to each product. The integration with our PMS is quite good, even if sometimes ...
See full reviewHotel Manager
5.7243952528062 months ago
Verified
... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...
See full reviewHotel Manager
5.7243952529301 months ago
Verified
... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...
See full reviewHotel Manager
5.7243952530537 months ago
Verified
... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...
See full reviewHotel Manager
5.7243952532075 months ago
Verified
... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...
See full reviewHotel Manager
5.7243952533475 months ago
Verified
... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...
See full reviewmanager
2.0469758986365 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter ...
See full reviewmanager
2.046975898778 months ago
Verified
... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy to manage, revenue possible . Possibility to set separate prices for each channel, impose permanent price adjustments and make minor modifications on an ad hoc basis. A large number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of stay is useful in the summer and to avoid one-day stays on weekends. Booking engine - intuitive booking panel for guests. It works well, shows what it should, but it could have more filtering options. Email marketing - a useful option is creating content via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: a clock counting down the time until the end of the promotion. A clear report with the campaign results. Offer ...
See full reviewmanager
2.0469758989079 months ago
Verified
... There is no better way to combine offers, e.g. combining two promotional offers when the dates of your stay fall on the same date. This should have been better organized a long time ago. It would be good to be able to manually select what an offer should be associated with when creating a promotion. Availability synchronization with FewoDirekt does not work. The only limitation is the lack of departures, it is not possible to close the availability due to the lack of arrivals. More filters needed in the Booking engine, including: view ...
See full reviewKierownik działu rezerwacji
2.0469758990479 months ago
Verified
... No information on the number of extras purchased by the guest (one type) in the main reservation preview field, no possibility to remove information about immediate sending of the voucher, no ...
See full reviewKierownik działu rezerwacji
2.0469758991786 months ago
Verified
... No information on the number of extras purchased by the guest (one type) in the main reservation preview field, no possibility to remove information about immediate sending of the voucher, no ...
See full reviewFront office manager
1.8856855767257 months ago
Verified
... A comprehensive platform that is tailored for all the needs of the hotelier. With the perfect leadership from the director, to the customer sucess managers, the entire team at 1. ...
See full reviewFront office manager
1.8856855768545 months ago
Verified
... Tipping of advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services as high as they are at ...
See full reviewSales
1.8856855769851 months ago
Verified
... Some changes and settings are unnecessarily complicated - set, reset, change... there is a lack of simplicity, so the hotelier would be able to set more things himself. ...
See full reviewSales
1.8856855771069 months ago
Verified
... Some changes and settings are unnecessarily complicated - set, reset, change... there is a lack of simplicity, so the hotelier would be able to set more things himself. ...
See full reviewSales
1.8856855772308 months ago
Verified
... Some changes and settings are unnecessarily complicated - set, reset, change... there is a lack of simplicity, so the hotelier would be able to set more things himself. ...
See full reviewMarketing
1.853427512842 months ago
Verified
... Smooth transition and great design flexibility ...
See full reviewMarketing
1.8534275129708 months ago
Verified
... Working with Profiroom was initially challenging, but thanks to the support of their skilled team, we managed to set everything up to work seamlessly. I particularly enjoy working with the website ...
See full reviewManager
1.8211694485809 months ago
Verified
... Increase in direct bookings, - readability of entered data, - suite functionality - conversion and measurability of the effects of undertaken actions; - efficiently functioning support department and ...
See full reviewManager
1.8211694487074 months ago
Verified
... Increase in direct bookings, - readability of entered data, - suite functionality - conversion and measurability of the effects of undertaken actions; - efficiently functioning support department and ...
See full reviewManager
1.8211694488374 months ago
Verified
... Further development of stay personalization, - development of the mobile application, further development of reports, - clearer analysis of offer results, settlement of reception work, maybe bonus tools that will facilitate offering + adding individual ...
See full reviewSales and marketing specialist
1.8211694489606 months ago
Verified
... Mobile app for employees, who has to send offers to clients from mobile not computer. For example, sending offer from your phone and the profitroom studio website is cumbersome if you want to send an ...
See full reviewSales and marketing specialist
1.8211694490819 months ago
Verified
... Mobile app for employees, who has to send offers to clients from mobile not computer. For example, sending offer from your phone and the profitroom studio website is cumbersome if you want to send an ...
See full reviewSales and marketing specialist
1.8211694492018 months ago
Verified
... You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a profitroom ...
See full reviewSales and marketing specialist
1.8211694493201 months ago
Verified
... Mobile app for employees, who has to send offers to clients from mobile not computer. For example, sending offer from your phone and the profitroom studio website is cumbersome if you want to send an ...
See full reviewSales and marketing specialist
1.8211694494385 months ago
Verified
... Mobile app for employees, who has to send offers to clients from mobile not computer. For example, sending offer from your phone and the profitroom studio website is cumbersome if you want to send an ...
See full reviewManager ds. Rozwoju
1.8211694495565 months ago
Verified
... Profitroom tools intuitively and transparently guide both hotel employees and its guests through the service process. ...
See full reviewReservation specialist
1.8211694496778 months ago
Verified
... The tab for creating and modifying a website is not very intuitive, other than that everything works fine and I have no complaints. ...
See full reviewReservation specialist
1.8211694497969 months ago
Verified
... Transparency of the offer, intuitive and easy to use system, easy modification of the offer, and the possibility of entering multiple offers. ...
See full reviewHotel general manager
1.595362998318 months ago
Verified
... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...
See full reviewSales and Marketing Manager
1.4018146113422 months ago
Verified
... - Development of the newsletter tool. - Maybe new, more detailed statistics. - New possibilities on website for example different pop ups redirecting to the booking engine. ...
See full reviewFD
1.3372984824317 months ago
Verified
... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...
See full reviewFD
1.3372984825814 months ago
Verified
... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...
See full reviewFD
1.337298482708 months ago
Verified
... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...
See full reviewFD
1.3372984828416 months ago
Verified
... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...
See full reviewFD
1.3372984829622 months ago
Verified
... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are ...
See full reviewS&M Manager
1.1760081605122 months ago
Verified
... I really like the overall cooperation, technical support and caregivers, you can always rely on them. The variety of services from one provider. Everything transparent, intuitive and interconnected. ...
See full reviewJunior Product Manager
16.456252979479 days ago
Verified
... Sometimes it feels a bit stiff in regards of what aspects can be personalized/modified by ourselves. Additionally, although the website they have designed for us is beautiful, the code is lacking in ...
See full reviewWhat Types of Hotels Profitroom is Popular For
Size
19 | X-Small (1-9 room)
85 | Small (10-24 room)
221 | Medium (25-74 room)
273 | Large (75-199 room)
87 | X-Large (200+ room)
Country
446 | Poland
34 | United Kingdom
33 | Czech Republic
31 | South Africa
22 | Mexico
20 | Slovakia
19 | Germany
11 | Colombia
11 | Spain
9 | United States of America
7 | India
6 | Finland
5 | Italy
4 | Costa Rica
3 | Norway
3 | Ireland
2 | Canada
2 | Cyprus
2 | Romania
1 | Turkey
1 | Estonia
1 | Nepal
1 | United Arab Emirates
1 | Namibia
1 | Morocco
1 | Bahamas
1 | Portugal
1 | Slovenia
1 | Switzerland
1 | Panama
1 | Philippines
1 | New Zealand
1 | Korea, South
1 | Vietnam
1 | Bulgaria
1 | Indonesia
Type
304 | Resorts
252 | Luxury Hotels
238 | Boutiques
204 | Bed & Breakfast & Inns
168 | Airport/Conference Hotels
156 | City Center Hotels
148 | Limited Service & Budget Hotels
145 | Branded Hotels
88 | Extended Stay & Serviced Apartments
56 | Hostels
24 | RV Parks & Campgrounds
24 | Vacation Rentals & Villas
9 | Casinos
2 | Motels
Region
589 | Europe
33 | North America
33 | Africa
16 | South America
12 | Asia Pacific
2 | Middle East
1 | Oceania
1 | Central America
Category
552 | Booking Engine
372 | Channel Managers
276 | Hotel CRM & Email Marketing
266 | Website Design
47 | Digital Marketing Agencies
24 | Hotel Reservations Systems
Didn’t find what you were looking for?
Capabilities
Hundreds of free & easy integrations in real-time
Flexible rate management
Features
Rate Management
Room Type Mapping
Automation & Syncing
Administration & Settings
Analytics & Reporting
Other
Available Add-ons & Modules
Restrictions
Channel ManagersRecommended by
Achievements
This vendor's trending score is rising, Profitroom Channel Manager is the #6 most trending product in the Channel Managers category (out of 111) and the #237 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreProfitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Profitroom Case Studies
Hotel Panorama: How the direct booking revenue was raised by 60% in just one year
Lido di Venezia (Italy)
Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs
Pocatky (Czech Republic)
How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:
Falmouth (United Kingdom)
A view from the ocean: Profitroom strikes again!
Bakoven (South Africa)
Boosting direct online revenue at super speed
Manchester (United Kingdom)
Offering truly personalised guest communications and unique stay experiences.
Lympne (United Kingdom)
Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.
Ryn (Poland)
Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?
Znin (Poland)
Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!
Sulejow (Poland)
84% direct share in a non-obvious tourist location
Sulecin (Poland)
How to build the strength of a hotel group through supporting tools for direct booking?
Grzybowo (Poland)
Blending the art of doing nothing and doing everything
Hayle (United Kingdom)
References
"We love the user experience this booking engine gives our guests and since moving to Profitroom we have seen a large increase in online bookings via our website. The support we receive; from setting up new offers and room types to quick calls for guidance and best practice is fantastic – I would 100% recommend Profitroom."
"We started cooperation with Profitroom in February 2018 and from the very beginning, we are very pleased with the course of cooperation and the comprehensive nature of the solutions provided. We have a website created by Profitroom and tools facilitating the daily work of the hotel like Profitroom Booking Engine and Profitroom Channel Manager. Thanks to a wide range of products and services, Profitroom is able to meet the needs of every facility. In our case, all the implemented solutions allowed, among other things, to increase the number of direct bookings by 11%. In addition, the company’s great asset is substantive expert support and technical support with very fast response times. According to the above, we are happy to recommend Profitroom as a worthy Business Partner."
"We started cooperation with Profitroom in 2010 in the field of providing tools and services for website operation and the operation of the booking system. We use Profitroom Booking Engine, Profitroom Channel Manager, and positioning services (SEO). In July 2018, the next version of the website was launched, which met our expectations and presents our brand in a professional way.The design is characterized by attractive design and modern technology. We value long-term cooperation. We recommend Profitroom as a Business Partner"
"Smart Hotel has been cooperating with Profitroom since 2017. Advised by them and implemented solutions, such as Booking Engine and Channel Manager, significantly increased the number of direct reservations in our facilities, as well as allowed to expand the sales range of our services. The functionality of the systems implemented by Profitroom allowed for more effective price management and better control. The solutions and technologies proposed and delivered fully meet our expectations both in terms of quality and functionality. Implementation of the planned implementation schedule of individual solutions was carried out in a professional and timely manner"
"Profitroom Booking Engine system in comparison with its predecessor significantly raised the conversion and made our work easier. Thanks to proven Profitroom solutions, we can fully show the potential of our facility and effectively encourage guests to use our services. I recommend Profitroom as a reliable and committed Partner"
"We would like to recommend Profitroom software as one of the best solutions available to automate the work of the reception and sales department in the hotel industry. We have been using Profitroom CRM for 1.5 years. During this time, we have significantly improved the process of offering and handling telephone and e-mail inquiries at our hotel. Since the implementation of Profitroom CRM, the response time to the query for the valuation of the stay has been shortened by more than a half. Thanks to Profitroom CRM, we also minimized the possibility of mistakes when creating a residence calculation. The system is very intuitive, fast and enables active sales, starting from the first contact, through sending an offer, to the automated system of sending reminders, the so-called „follow-ups”, ending. In addition, the entire inquiry service process takes place in one place, which allows many users to keep track of its progress. We are convinced that each of the objects that receive many inquiries about the valuation of the stay by phone or email will take full advantage of the Profitroom CRM"
Featured Customers
More Products by Profitroom
Hotelier Rating
Hoteliers like Profitroom for boosting direct bookings by up to 500% and centralizing booking channels, which minimizes errors and streamlines room availability management. Its Channel Manager efficiently synchronizes rates across platforms, helping reduce costs by cutting OTA commissions. The intuitive design is praised for cutting employee onboarding time, but service customization and the length of onboarding remain areas needing improvement.
AI-generated from the text of customer reviews
Looking for specific info?
Great customer service experience although the tech side is sometimes lacking
Junior Product Manager from 50-74 room Branded Hotel in Inari (Finland)
Long time cooperation
Owner from 10 to 24 room Bed & Breakfast & Inn in Polanica Zdroj (Poland)
The best Booking Engine
Kierownik ds. Marketingu I Sprzedaży from 100 to 199 room Boutique in Krynica-Zdroj (Poland)
Good conversion and booking with Profitroom
Representative of the Management Board from 200 to 499 room Boutique in Arlamow (Poland)
highly recommended
S&M Manager from 100 to 199 room Bed & Breakfast & Inn in Swinoujscie (Poland)
Helps a lot with work
General manager from 25-49 room Bed & Breakfast & Inn in Strbske Pleso (Slovakia)
As a hotelier, I have had the pleasure of working with Profitroom, a globally renowned provider of hospitality technology solutions.
Sales Manager from 10 to 24 room City Center Hotel in Lodz (Poland)
Professionalism and efficiency in every detail
Sales Manager from 500+ room Vacation Rentals & Villa in Berlin (Germany)
The Best products only Profitroom
FD from 75-99 room Bed & Breakfast & Inn in Radziejowice (Poland)
Thank you for getting us up and running in the allotted time.
Systems Administrator from 100 to 199 room Bed & Breakfast & Inn in Cape Town Central (South Africa)
Expert Q&A and Partner Recommendations
Submit RecommendationIndustry experts recommend Profitroom for its superior conversion rates, combining an intuitive booking engine with advanced features like marketing automation and channel management, all in a unified platform. Unique insights highlight its refined web design, especially appreciated by Polish hotels, and constant product evolution. Critical feedback mentions the occasional flaws, but the overall advantages significantly outweigh them, making it a top choice for hoteliers.
AI-generated from the text of customer reviews
What does this product or service do well?
I was recently in charge of the onboarding process with Profitroom for one of my clients hotel, and I can't recommend it highly enough! From the very beginning, the onboarding process was seamless, thanks to their dedicated and highly competent support team. The onboarding team took the time to understand our unique needs and ensured that we were set up for success right from the start. They provided comprehensive training sessions that were not only informative but also tailored to our specific requirements. This level of personalized support made a significant difference, allowing us to integrate the booking engine smoothly into our operations. What truly stands out about Profitroom is their commitment to customer service. Whenever we faced questions or challenges, their support team was just a call or email away, always ready to assist with prompt and effective solutions. It's clear that they genuinely care about their clients' success, and that level of support is rare in this industry. The features of the booking engine itself are impressive, offering a user-friendly interface and robust functionality that has streamlined our booking process. Overall, the combination of an excellent product and exceptional support makes Profitroom an invaluable partner for any hospitality business. I wholeheartedly recommend them to anyone looking to enhance their booking capabilities!
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
What sets Profitroom apart from the competition is its unparalleled quality of support and the contemporary design of its software. First and foremost, the support team at Profitroom is dedicated and highly competent, providing exceptional assistance throughout the onboarding process and beyond. They are always available to address any questions or concerns, ensuring that clients feel supported at every stage. This commitment to customer service fosters a strong partnership that many competitors simply cannot match.In addition to outstanding support, the contemporary design of Profitroom's software significantly enhances the user experience. The interface is modern and intuitive, making it easy for both hotel staff and guests to navigate. This thoughtful design not only streamlines the booking process but also creates a visually appealing environment that reflects the professionalism of the hospitality business.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If I could give one piece of advice to a hotelier considering Profitroom, it would be to take full advantage of the onboarding process and the support team. Don’t hesitate to ask questions and seek guidance during the setup. The dedicated support staff is there to help you maximize the software’s features to suit your specific needs. Engaging with the support team early on ensures that you fully understand how to leverage the contemporary design of the software for the best user experience. This proactive approach will not only facilitate a smoother transition but also empower you to optimize your booking processes right from the start. Embrace the opportunity to learn and adapt, as it will significantly enhance your overall experience with the product.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Profitroom
9 months ago
Profitroom Announces Strategic Partnership with MCI Capital to Revolutionize Direct Booking Technology in the Hospitality Industry
Profitroom
1 year ago
Hotel Panorama: How the direct booking revenue was raised by 60% in just one year
Profitroom
1 year ago
Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs
Profitroom
1 year ago
How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:
Profitroom
1 year ago
A view from the ocean: Profitroom strikes again!
Profitroom
1 year ago
Boosting direct online revenue at super speed
Profitroom
1 year ago
Offering truly personalised guest communications and unique stay experiences.
Profitroom
1 year ago
Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.
Profitroom
1 year ago
Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?
Profitroom
1 year ago
Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!
Profitroom
1 year ago
84% direct share in a non-obvious tourist location
Profitroom
1 year ago
How to build the strength of a hotel group through supporting tools for direct booking?
Profitroom
1 year ago
Blending the art of doing nothing and doing everything
Profitroom
4 years ago
Improving Direct Bookings in the Wake of COVID-19
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Profitroom has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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