Profitroom Channel Manager

4.7 (373 REVIEWS)

HT Score

87 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Michael, Kamil, Magdalena + 42 more experts recommend Profitroom

Read Recommendations

Work For Profitroom? Claim Profile

Write a review

Profitroom Channel Manager

Name: Profitroom Channel Manager
Rating: 4.7 (373 reviews)

4.8 (373 REVIEWS)

Ranked 5 (out of 110) in Channel Managers

It's all about omni-channel distribution now

95% recommended by 522 hotels

Dream Hotels, Sun International, The Robert Parker Collection & 519 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Profitroom’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Profitroom for boosting direct bookings by up to 500% and centralizing booking channels, which minimizes errors and streamlines room availability management. Its Channel Manager efficiently synchronizes rates across platforms, helping reduce costs by cutting OTA commissions. The intuitive design is praised for cutting employee onboarding time, but service customization and the length of onboarding remain areas needing improvement.

Dream Hotels, Sun International, The Robert Parker Collection & 519 others

Read their reviews

Partners say

Industry experts recommend Profitroom for its exceptional functionalities, particularly its intuitive and high-converting Booking Engine, advanced Channel Manager, and beautifully designed websites. Analysts highlight its efficiency in managing pricing policies, the unique combination of marketing automation tools, and seamless integration across all products. Criticisms include the need for more channel support and minor UI improvements.

Michael, Kamil, Magdalena and 42 others

Read their recommendations

Support

Exceptional

23 reviews mentions in "Support"

15 positive

8 negative

Hoteliers often praise Profitroom Channel Manager's customer support for its availability and expertise. The support team is accessible via multiple channels and is known for resolving issues promptly. Additionally, support staff are knowledgeable, making them effective in assisting users with their inquiries. The onboarding process is smooth, with support easing setup and training for new users. Resources provided, such as FAQs and tutorials, are also noted to be helpful in assisting users with any questions they may have.

Director of Revenue Management

1 days ago

Verified

... Support. Quality is constantly going worse and worse. It used to be top quality. Everything was done without hesitation. Now a days you have to wait week to make your even small request done. ...

See full review

Sales Specialist and Revenue Assistantnt

29 days ago

Verified

... to all properties. Really fast way to create a new offer what is very important if you need to act quickly. I really like training website to see how to move on Profitroom. It helps to learn a new options. We can make more direct bookings and avoid OTAs in our job. I can always check how many offers were won if I use reporting. I don't have to send email with offer because channel manager is doing ...

See full review

Junior Product Manager

2 months ago

Verified

... g with them is great, as their response time with support requests is usually quite fast and the support staff ...

See full review

Owner

2 months ago

Verified

... This company is offering professional approach, modern technical solutions and fast customer service. Almost failure free. Good prices and good services. ...

See full review

Kierownik ds. Marketingu I Sprzedazy

2 months ago

Verified

... Hotel CRM is a modern, creative, incredibly optimal tool that facilitates the work of our receptionists. At the same time, they indicate the efficiency of employees' work. ...

See full review

General manager

2 months ago

Verified

... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...

See full review

Sales Manager

2 months ago

Verified

... aspect that could benefit from improvement is the tutorial and help section. Expanding the range of topics covered ...

See full review

2 months ago

Verified

... My favorite product is the booking engine. The system is very intuitive. The property manager is professional and available at all times. Service also at the highest level. ...

See full review

Systems Administrator

2 months ago

Verified

... Thank you for getting us up and running in the allotted time. ...

See full review

Manager

3 months ago

Verified

... Onboarding for all of the features we use took a long time. Shortening the onboarding process would be a great help. ...

See full review

3 months ago

Verified

... We are glad to work with nice people who always answer any question. clear hotel system and help with requests, thank you for Profitroom as it is. ...

See full review

Rezeptionistin

3 months ago

Verified

... The collaboration with the people in support is very good. If you have problems, they help you quickly and easily. ...

See full review

Manager

3 months ago

Verified

... measurability of the effects of undertaken actions; - efficiently functioning support department and knowledge base. ...

See full review

Manager ds. Rozwoju

3 months ago

Verified

... Profitroom tools intuitively and transparently guide both hotel employees and its guests through the service process. ...

See full review

Reservations and Revenue Manager

3 months ago

Verified

... I don't think there is anything like that and even if there are any issues to solve, the support team helps quickly and efficiently. ...

See full review

Front office manager

3 months ago

Verified

... A comprehensive platform that is tailored for all the needs of the hotelier. With the perfect leadership from the director, to the customer sucess managers, the entire team at 1. ...

See full review

Sales

3 months ago

Verified

... overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation ...

See full review

Sales Manager

3 months ago

Verified

... User friendly, great customer service and knowledgable team that actually care about their customers, it's great to work with them ...

See full review

manager

3 months ago

Verified

... automatically.The advantage and disadvantage is the service - customer service in the profitroom. We deal with service often because we are expanding our facility and adding ...

See full review

Kierownik dzialu rezerwacji

3 months ago

Verified

See full review

Managing partner of Dittlmann & Partner Inter Change Concept

5 months ago

Verified

... competent team at our side who acts quickly and in a solution-oriented manner. For the future, we see great potential ...

See full review

marketing manager

5 months ago

Verified

... Connection via google tag manager for more efficient work with the budget in campaigns for direct booking. It is difficult to link across domains for different online campaigns. ...

See full review

System Administrator

9 months ago

Verified

... experience is not as good as it could be, but at least they listen to our complaints and try to improve the system, which is ...

See full review

Front office / Sales

15 months ago

Verified

... I would appreciate faster reaction times of their technical support team or a way to communicate with them other than e-mail, for example a hotline. ...

See full review

Inventory Yield Controller

15 months ago

Verified

... Layout is user friendly and simple enough to navigate should you not do the training manuals before starting to work on Profit Room. ...

See full review

Automation

Optimized

16 reviews mentions in "Automation"

13 positive

3 negative

Hoteliers often highlight the automation capabilities of Profitroom's Channel Manager as a crucial advantage. The system effectively reduces manual tasks by seamlessly connecting with multiple OTAs and distribution channels. This automation streamlines the booking process, minimizes human errors, and enhances workflow efficiency. Hoteliers appreciate the intuitive design that allows them to manage operations effortlessly, leading to improved productivity and a more efficient property management experience.

Sales Specialist and Revenue Assistantnt

29 days ago

Verified

... quotations. Access to all properties. Really fast way to create a new offer what is very important if you need to act quickly. ...

See full review

Owner

2 months ago

Verified

... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...

See full review

Sales Manager

2 months ago

Verified

... brand image. Another excellent feature is Profitroom's voucher sales process, which has been exceptionally well-designed. Guests can purchase vouchers effortlessly, and instead of requiring reception staff to manually send handwritten vouchers, the system automatically generates a professional PDF voucher complete with our property's branding and ...

See full review

Hotel general manager

3 months ago

Verified

... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...

See full review

Manager

3 months ago

Verified

... direct bookings from 25% to 40% within 6 months. The meta automate feature really helps too. It’s easier than ...

See full review

Manager ds. Rozwoju

3 months ago

Verified

... They should finally make their own program for comprehensive facility management. With such a team, it would certainly be the most comprehensive program. ...

See full review

Manager

3 months ago

Verified

... - clearer analysis of offer results, settlement of reception work, maybe bonus tools that will facilitate offering ...

See full review

Marketing

3 months ago

Verified

... like breakfast, dinner, or wellness automatically assigned within our system would save ...

See full review

front office manager

3 months ago

Verified

... Clear layout, easy setup, reporting, optimized booking engine, real-time changes, all the channel at one place, stay opportunities, contact database in one place. ...

See full review

General manager

3 months ago

Verified

... - quick creation of sales packages - personalized offers and the speed of their processing, including resending offers - quick and ...

See full review

Sales

3 months ago

Verified

... Facilitating the creation of reservations / payments for stays / overview of reservations, ...

See full review

Front office manager

3 months ago

Verified

... Tipping of advance payments to the top and splitting on VAT. Updating ...

See full review

manager

3 months ago

Verified

... report with the campaign results. Offering - significantly reduces the reception time ...

See full review

Managing partner of Dittlmann & Partner Inter Change Concept

5 months ago

Verified

... effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight is the real-time synchronization. It prevents overbooking and allows us to react immediately to market changes. For example, if demand increases, we can adjust our prices or create special offers. ProfitRoom's customer service is top notch. If you have any questions or technical concerns, we always have a competent team at our side who acts quickly and in a solution-oriented manner. For the future, we see great potential in greater integration of artificial intelligence. This could further automate processes and enable the implementation of revenue ...

See full review

Stellv. Direktor

5 months ago

Verified

... It would be easier if packages could be copied across hotels. And the sale of certain room types via certain channels could be deactivated (mass action). ...

See full review

Hotel Manager

7 months ago

Verified

... Profitroom, which are essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment ...

See full review

System Administrator

9 months ago

Verified

... Their product management tool should be improved. The user experience ...

See full review

Front Desk Manager

14 months ago

Verified

... Channel Manager & CRM channel manager support - it is convenient, has many possibilities and facilitates price management on OTA channels. CRM makes the work of receptionists easier. ...

See full review

Distribution Manager

14 months ago

Verified

... Self mapping of rates would help speed up the process rather than going through Support. To be able to load group rates linked to block bookings. ...

See full review

Integrations

Seamless

14 reviews mentions in "Integrations"

11 positive

3 negative

Hoteliers often highlight Profitroom's Channel Manager for its seamless integrations with other systems. These integrations are described as being easy to set up, ensuring that bookings are distributed accurately and efficiently across various channels. Users appreciate the reliability of these integrations, noting that there are no syncing issues, which contributes to a smooth operational flow. Additionally, hoteliers value the ability to tailor integrations to their specific needs, enhancing the overall utility of the system for their businesses.

Sales Specialist and Revenue Assistantnt

29 days ago

Verified

... Mapping between CM and hotel system would be better. Sometime ...

See full review

Owner

2 months ago

Verified

... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...

See full review

S&M Manager

2 months ago

Verified

... I really like the overall cooperation, technical support and caregivers, you can always rely on them. The variety of services from one provider. Everything transparent, intuitive and interconnected. ...

See full review

General manager

2 months ago

Verified

... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...

See full review

Systems Administrator

2 months ago

Verified

... with all our questions a breeze to understand. The switch over to the OTAs was quick and hassle free. ...

See full review

Direccion

3 months ago

Verified

... Adaptability depending on the hotel establishment. Not all hotel establishments are the same and it would be good to be able to customize some functionalities depending on each one. ...

See full review

Sales and marketing specialist

3 months ago

Verified

... that you can have channel and other sellers can be connected to a profitroom, so multiple channels can be managed from ...

See full review

Marketing

3 months ago

Verified

... system could integrate seamlessly with our hotel's internal reservation system. For example, having services like ...

See full review

front office manager

3 months ago

Verified

... Clear layout, easy setup, reporting, optimized booking engine, real-time changes, all the channel at one place, stay opportunities, contact database in one place. ...

See full review

manager

3 months ago

Verified

... The channel manager in connection with kwhotel works properly, there are no failures. Prices are easy ...

See full review

Managing partner of Dittlmann & Partner Inter Change Concept

5 months ago

Verified

... integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all ...

See full review

marketing manager

5 months ago

Verified

... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...

See full review

Marketing

9 months ago

Verified

... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...

See full review

System Administrator

9 months ago

Verified

... restrictions and conditions can be added to each product. The integration with our PMS is quite good, even if sometimes we have had some issues. Their support team is fast and always willing ...

See full review

Front Desk Manager

14 months ago

Verified

... Channel Manager & CRM channel manager support - it is convenient, has many possibilities and facilitates price management on OTA channels. CRM makes the work of receptionists easier. ...

See full review

Front office / Sales

15 months ago

Verified

... at hotel reception as well as the reservation and sales department.Lowers the risk of overbookings to almost ...

See full review

Value

Outstanding

25 reviews mentions in "Value"

21 positive

4 negative

Hoteliers often highlight the value of Profitroom's Channel Manager for its modern, user-friendly features and its ability to significantly enhance direct bookings. The Channel Manager is renowned for its reliability and ability to seamlessly connect with multiple OTAs and distribution channels, which boosts international partnerships. Furthermore, hoteliers appreciate the user-friendly interface of the Booking Engine, which aids in improving conversion rates. Many hoteliers also value the innovative design and intuitive navigation of websites hosted by Profitroom, which helps in reflecting the brand identity and enhances customer engagement. Overall, hoteliers find the tools offered by Profitroom to be effective in simplifying operations and increasing booking efficiency.

Director of Revenue Management

1 days ago

Verified

... Quality lowering ...

See full review

Sales Specialist and Revenue Assistantnt

29 days ago

Verified

... Faster quotations. Access to all properties. Really fast way ...

See full review

Owner

2 months ago

Verified

... Possibility to independently handle connections with external partners through channel manager. Provide the ability to send price lists, availability, restrictions using e.g. xml ...

See full review

Kierownik ds. Marketingu I Sprzedazy

2 months ago

Verified

... Hotel CRM is a modern, creative, incredibly optimal tool that facilitates the work of our receptionists. At the same time, they indicate the efficiency of employees' work. ...

See full review

Representative of the Management Board

2 months ago

Verified

... We are waiting for new versions of tools and the development of the e-mail ...

See full review

Sales Manager

2 months ago

Verified

... critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly ...

See full review

2 months ago

Verified

... My favorite product is the booking engine. The system is very intuitive. The property manager is professional and available at all times. Service also at the highest level. ...

See full review

Systems Administrator

2 months ago

Verified

... breeze to understand. The switch over to the OTAs was quick and hassle free. ...

See full review

Sales and Marketing Manager

2 months ago

Verified

... Great customer service and support. - AI solutions. - Valuable conference (organized by Profitroom). - Very effective ...

See full review

Chef Operating Officer

2 months ago

Verified

... Profitroom offers updates and innovations tailored to our needs. Thanks to their professional advice, webinars and ideas, the number of direct bookings at our facility increases year by year. ...

See full review

Hotel general manager

3 months ago

Verified

... customization options, the addition of a countdown timer for promotional/time-limited offers in the booking engine, ...

See full review

Manager

3 months ago

Verified

... of our booking engine, channel manager, and CRM. We raised our direct bookings from 25% to 40% within 6 months. The meta ...

See full review

Direccion

3 months ago

Verified

... They respond quickly and efficiently. They work to improve their program, they adapt to changes. They are developing the loyalty program ...

See full review

Manager ds. Rozwoju

3 months ago

Verified

... tools. Their solutions of Email Marketing and Direct Booking strategies help by creating our own direct booking campaigns. We have also chosen Profitroom as leader ...

See full review

Reservation specialist

3 months ago

Verified

... A system worth recommending ...

See full review

front office manager

3 months ago

Verified

... Clear layout, easy setup, reporting, optimized booking engine, real-time changes, all the channel at one place, stay opportunities, contact database in one place. ...

See full review

Front office manager

3 months ago

Verified

... Hotel Reservations Systems ...

See full review

Kierownik dzialu rezerwacji

3 months ago

Verified

... Easy creation of packages and discount codes, nice appearance of the website, wide range of available instructions, possibility of connecting with PMS, wide possibility of configuring add-ons ...

See full review

manager

3 months ago

Verified

... number of sales channels with which you can connect CM profitroom is an undoubted advantage. The option of restricting the length of ...

See full review

Managing partner of Dittlmann & Partner Inter Change Concept

5 months ago

Verified

... new employees find their way around quickly, which reduces the training effort. Seamless integration with various online booking platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize sources of error and manage our availability and prices efficiently. This has a particularly positive effect on our sales development: Since introducing the system, we have recorded a significant increase in direct bookings, which has reduced our dependence on third-party providers. Another highlight ...

See full review

marketing manager

5 months ago

Verified

... helps us to work more efficiently with revenue. ...

See full review

Hotel Manager

7 months ago

Verified

... essential in our daily work. Thanks to CRM, guests receive attractive offers that only take a moment to prepare. And the ...

See full review

Marketing

9 months ago

Verified

... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...

See full review

System Administrator

9 months ago

Verified

... their Booking Engine improved our sales conversion and raised our revenue. With their system, it is easy to create packages ...

See full review

Hotel Manager

10 months ago

Verified

... and availability would provide hoteliers with the flexibility and convenience to make real-time updates on the go.Furthermore, ...

See full review

Front Desk Manager

14 months ago

Verified

... 1. Reconfiguring the channel manager should not be charged. Changes are ...

See full review

Distribution Manager

14 months ago

Verified

... Great all-in-one provider of website, booking engine and channel manager ...

See full review

General Manager

14 months ago

Verified

... or issues promptly. Overall, Profitrooms has been a reliable and convenient platform for booking accommodations, offering ...

See full review

Functionality

Advanced

26 reviews mentions in "Functionality"

18 positive

8 negative

Hoteliers often highlight the exceptional functionality of Profitroom's Channel Manager, emphasizing its reliable core features that effectively handle booking tasks. The platform is praised for its efficiency and dependability, seamlessly integrating multiple OTAs and distribution channels without any disruptions. Users appreciate its automation capabilities, which streamline processes like real-time updates, thereby enhancing operational efficiency. The Channel Manager's scalability is also noted, allowing it to grow alongside expanding business needs without sacrificing performance. Furthermore, hoteliers value its robust reporting tools that provide actionable insights, facilitating informed decision-making. Overall, the functionality of Profitroom's Channel Manager is regarded as a critical success factor by its hotelier users.

Sales Specialist and Revenue Assistantnt

29 days ago

Verified

... job. I can always check how many offers were won if I use reporting. I don't have to send email with offer because ...

See full review

Junior Product Manager

2 months ago

Verified

... website they have designed for us is beautiful, the code is lacking in some base level parts, and the code is quite ...

See full review

Owner

2 months ago

Verified

... This company is offering professional approach, modern technical solutions and fast customer service. Almost failure free. Good prices and good services. ...

See full review

Kierownik ds. Marketingu I Sprzedazy

2 months ago

Verified

... Channel Managers professionalism professionalism, modernity, creativity Channel Manager is an incredibly modern, helpful in everyday work, the key to success. This ...

See full review

S&M Manager

2 months ago

Verified

... A mobile application would greatly improve the use of the program especially on the subject of price changes. Limitations of additives ...

See full review

General manager

2 months ago

Verified

... Reservations with channel manager were distributed the bookings very correctly - very effective and punctual with details, no difference in the channel. ...

See full review

Sales Manager

2 months ago

Verified

... One of the standout aspects of Profitroom is their Channel Manager, which is recognized worldwide for its reliability and efficiency. It has seamlessly connected us with multiple OTAs and distribution channels, including partners in Asia, without requiring any explanation about the brand. The global reputation of Profitroom speaks for itself, making our international partnerships smoother and more efficient. The Booking Engine is equally impressive. Its userfriendly interface and advanced functionality have increased our direct bookings, improved conversion rates, and provided our guests with a seamless reservation experience. Additionally, Profitroom hosts our website, www.piotrkowska89.pl, to perfection. The modern, visually appealing design reflects our brand identity while offering intuitive navigation for our guests. The website has become a critical touchpoint for our customers, thanks to its outstanding performance and mobile responsiveness. Overall, I wholeheartedly recommend Profitroom to any hotelier seeking top-tier technology solutions. Their dedication to innovation, userfriendly products, and global recognition make them a trustworthy and invaluable partner in the hospitality industry. The Profitroom Suite, their extranet for managing profiles, is like ...

See full review

2 months ago

Verified

... Additionally, more fonts and colors are available when creating packages. ...

See full review

Systems Administrator

2 months ago

Verified

... It is easy to understand the process with adding rates to the booking engine and the channel manager.The ...

See full review

Sales and Marketing Manager

2 months ago

Verified

... The best tech services for hotels ...

See full review

Hotel general manager

3 months ago

Verified

... A more advanced add-ons module with a broader range of customization options, the addition of a countdown ...

See full review

Direccion

3 months ago

Verified

... Adaptability depending on the hotel establishment. Not all hotel establishments are the same and it would be good to be able to customize some functionalities depending on each one. ...

See full review

Manager

3 months ago

Verified

... feature really helps too. It’s easier than ever to create promotions and sales too. ...

See full review

3 months ago

Verified

... We are glad to work with nice people who always answer any question. clear hotel system and help with requests, thank you for Profitroom as it is. ...

See full review

Manager

3 months ago

Verified

... Further development of stay personalization, - development of the mobile application, further development of reports, - clearer analysis of offer results, settlement ...

See full review

Sales and marketing specialist

3 months ago

Verified

... You can upsell things, you can sell vouchers and tickets ...

See full review

Manager ds. Rozwoju

3 months ago

Verified

... campaigns. We have also chosen Profitroom as leader of new Website Design of our Hotel. We use their Channel ...

See full review

owner

3 months ago

Verified

... Problems happen, normal. Good support from Profitroom helps to solve them fast, which is most important. Quality od the product also very good. ...

See full review

Reservation specialist

3 months ago

Verified

... Transparency of the offer, intuitive and easy to use system, easy modification of the offer, and the possibility of entering multiple offers. ...

See full review

Marketing manager

3 months ago

Verified

... - Simplify the setting of discounts for different types of packages - service packages cannot yet be created, e.g. with ski passes to account for different prices during the week and weekend. ...

See full review

General manager

3 months ago

Verified

... Variability and flexibility of pricing - quick creation of sales packages - personalized ...

See full review

front office manager

3 months ago

Verified

... Additional statistics using different filters rounding to whole numbers (e.g. prices 9999) use of services without the need for accommodation (Experiential opportunities like degustation menu). ...

See full review

Marketing

3 months ago

Verified

... if the system could integrate seamlessly with our hotel's internal reservation system. For example, having services like ...

See full review

Front office manager

3 months ago

Verified

... advance payments to the top and splitting on VAT. Updating gift vouchers, design, ability to write custom text, ...

See full review

Sales

3 months ago

Verified

... A faster and easier way to make a reservation ...

See full review

Sales Manager

3 months ago

Verified

... I think Profitroom could improve its CRM and newsletter management. Also the additional services on booking engine is great but lacks certain features to use it well. ...

See full review

manager

3 months ago

Verified

... FewoDirekt does not work. The only limitation is the lack of departures, it is not possible to close the availability ...

See full review

Kierownik dzialu rezerwacji

3 months ago

Verified

... Easy creation of packages and discount codes, nice appearance of the website, wide range of available instructions, possibility of connecting with PMS, wide possibility of configuring add-ons ...

See full review

Managing partner of Dittlmann & Partner Inter Change Concept

5 months ago

Verified

... platforms has significantly optimized our workflow. By centrally controlling all sales channels, we were able to minimize ...

See full review

marketing manager

5 months ago

Verified

... The channel manager works very reliably, the connection works without problems. We can update our prices very quickly, which helps us to work more efficiently with revenue. ...

See full review

Marketing

9 months ago

Verified

... Sometimes it is complicated to make settings. But I don't think that's Profitroom's fault, it's just the nature of some things that makes it a bit more complex (age of children, etc.). ...

See full review

System Administrator

9 months ago

Verified

... easy to create packages and different offers. Their upsell panel works fine, several restrictions and conditions ...

See full review

Front Desk Manager

14 months ago

Verified

... for handling prices for extra beds is outdated and non-functional. ...

See full review

Distribution Manager

14 months ago

Verified

... The ability to manage our own websites to target direct business to our hotels is ...

See full review

General Manager

14 months ago

Verified

... Highlight if the platform could expand its range of available hotels or locations to offer customers a more extensive selection. ...

See full review

Front office / Sales

15 months ago

Verified

... Great tool for increasing work efficiency at hotel reception as well as the reservation and sales department.Lowers ...

See full review

Inventory Yield Controller

15 months ago

Verified

... so many. Communication is key - I found that when upgrades were already live only then when we be informed of this. It would ...

See full review

User Interface

Intuitive

18 reviews mentions in "User Interface"

7 positive

11 negative

Hoteliers often find the user interface of Profitroom's Channel Manager product beneficial, particularly appreciating its ease of navigation and clarity of information. The design is noted for being modern and visually appealing, which enhances the overall experience. Users highlight its intuitiveness, stating that the interface is easy to use even for those who are unfamiliar, reducing the need for extensive training. Additionally, the responsiveness is generally described as quick, contributing to a seamless user experience. Furthermore, the interface's mobile compatibility is well-regarded, allowing effective usage across different devices. Overall, the user interface is considered a strong aspect of the software, facilitating efficient management and improving operational efficiency.

Sales Specialist and Revenue Assistantnt

29 days ago

Verified

... also cannot find the managing site to manage their reservations what causes longer way to make any changes or cancelling. Source of reservation shall be on top of offer to not ...

See full review

Junior Product Manager

2 months ago

Verified

... feels a bit stiff in regards of what aspects can be personalized/modified by ourselves. Additionally, although the website ...

See full review

S&M Manager

2 months ago

Verified

See full review

2 months ago

Verified

... I believe that there could be more possibilities to modify graphics without having to modify them (horizontal, vertical, dimension changes, color editing). Additionally, more fonts and colors are available when creating packa ...

See full review

Sales and Marketing Manager

2 months ago

Verified

... possibilities on website for example different pop ups redirecting to the booking engin ...

See full review

Hotel general manager

3 months ago

Verified

... Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter ...

See full review

Manager

3 months ago

Verified

... bonus tools that will facilitate offering + adding individual additions to reservations from the receptionist's pool ...

See full review

Sales and marketing specialist

3 months ago

Verified

... and the profitroom studio website is cumbersome if you want to send an offer to, for example, ...

See full review

Manager ds. Rozwoju

3 months ago

Verified

... Profitroom tools intuitively and transparently guide both hotel employees and its guests through the service process. ...

See full review

Reservation specialist

3 months ago

Verified

... The tab for creating and modifying a website is not very intuitive, other than that everything works fine and I have no complaints. ...

See full review

Marketing

3 months ago

Verified

... seamlessly. I particularly enjoy working with the website design feature, where the predefined templates make it easy to create and customized the site to suit my preferences. The flexibility ...

See full review

Sales

3 months ago

Verified

... Some changes and settings are unnecessarily complicated - set, reset, change... there is a lack of simplicity, so the hotelier would be able to set more things himself. ...

See full review

Front office manager

3 months ago

Verified

... VAT. Updating gift vouchers, design, ability to write custom text, inserting custom guest photos. Keeping your services ...

See full review

manager

3 months ago

Verified

... via AI, it makes work easier and saves time. Nice appearance of the newsletter that can be tailored to your needs, extras: ...

See full review

Kierownik dzialu rezerwacji

3 months ago

Verified

... purchased by the guest (one type) in the main reservation preview field, no possibility to remove information about immediate ...

See full review

Hotel Manager

7 months ago

Verified

... We expect a panel with simultaneous visibility of price levels and restrictions. Larger price window of price levels, it is difficult to manage prices in this small one. ...

See full review

System Administrator

9 months ago

Verified

... The integration with our PMS is quite good, even if sometimes we have had some issues. Their support team is fast and always willing ...

See full review

Hotel Manager

10 months ago

Verified

... PROFITROOM suite of tools, including the Channel Manager, Web Design, and Booking Engine, has been instrumental in ...

See full review

Front Desk Manager

14 months ago

Verified

... previously entered. 2. The panel for handling prices for extra beds is outdated and non-functional. ...

See full review

General Manager

14 months ago

Verified

... interface that simplifies the booking process. The layout is intuitive, making it easy to search for accommodations ...

See full review

Inventory Yield Controller

15 months ago

Verified

... I found that the different tabs under "My Property" could be narrowed down to ...

See full review

Hoteliers Most Frequently Mention

Intuitive Interface

Channel Manager Efficiency

Customer Support

Automation and Innovation

Customization Limitations

Pricing and Revenue Management

Direct Bookings Increase

CRM Functionality

Onboarding Process

Partners Most Frequently Mention

User-friendly

Excellent support

High conversion rates

Refined web design

Advanced channel manager

Marketing automation

Comprehensive toolset

Constant product development

Customer service

Occasional flaws

What Types of Hotels Profitroom is Popular For

Size

19 | X-Small (1-9 room)

85 | Small (10-24 room)

221 | Medium (25-74 room)

275 | Large (75-199 room)

86 | X-Large (200+ room)

Country

447 | Poland

34 | United Kingdom

33 | Czech Republic

31 | South Africa

22 | Mexico

20 | Slovakia

19 | Germany

11 | Colombia

11 | Spain

9 | United States of America

7 | India

6 | Finland

5 | Italy

4 | Costa Rica

3 | Norway

3 | Ireland

2 | Canada

2 | Cyprus

2 | Romania

1 | Turkey

1 | Estonia

1 | Nepal

1 | United Arab Emirates

1 | Namibia

1 | Morocco

1 | Bahamas

1 | Portugal

1 | Slovenia

1 | Switzerland

1 | Panama

1 | Philippines

1 | New Zealand

1 | Korea, South

1 | Vietnam

1 | Bulgaria

1 | Indonesia

Type

304 | Resorts

252 | Luxury Hotels

239 | Boutiques

203 | Bed & Breakfast & Inns

168 | Airport/Conference Hotels

158 | City Center Hotels

147 | Limited Service & Budget Hotels

146 | Branded Hotels

88 | Extended Stay & Serviced Apartments

56 | Hostels

24 | RV Parks & Campgrounds

24 | Vacation Rentals & Villas

9 | Casinos

2 | Motels

Region

590 | Europe

33 | North America

33 | Africa

16 | South America

12 | Asia Pacific

2 | Middle East

1 | Oceania

1 | Central America

What is Profitroom?

Founded in 2007 | Headquarters in Poland | 150 employees

View website

Hundreds of free & easy integrations in real-time

Flexible rate management

Omni-channel support

Choose your PMS

Self-mapping

Features

Rate Management

4/5 features

Support for Weekly & Monthly Rates

Create a short term rental type of hotel product to compete with Airbnb and other vacation rental companies. Entice guests with long term stay discounts and attract more digital nomads, extended stays and family getaways.
Yield Rules

Maximises profit by automatically adjusting availability of rate plans in select channels and room types
Derived Rates

Saves time and reduces risk of errors by deriving multiple rates from a single base rate.
Inventory Management

Ability to provide recommendations/decisions on yielding availability/ Rate is only part of revenue management, availability controls (minimum length of stay, open or close, overbooking) have just as great an impact.
Inventory grid

Stay on top of your distribution and keep track of everything from one connected place.

Room Type Mapping

4/5 features

Channel Self-Mapping

Map new rate plans to direct and third-party channels with no effort

Automation & Syncing

4/5 features

Bulk Updates & Multiple Restrictions

Saves time by updating multiple room types and room rates in a select date range. Save hours of manual work every week with intelligent design for updates and restrictions.
2-way real time integrations

Keep your availability, rates, and inventory, an property content up to date and sync bookings and cancellations across individual channels.
PMS connectivity

Your Channel Manager connects directly into your hotel property management system, acting as the real-time connection of rate and availability data between your PMS and whichever booking websites you sell on. Each new reservation is delivered right into the PMS, without any manual intervention.

Administration & Settings

4/5 features

Multi-lingual
Centralized user & role management
Multi-Currency Support

The ability to manage more than one loyalty point/mile currency - this is not a fundamental requirement of a loyalty program but many programs are now allowing customers to choose which loyalty currency they want to earn.
Inventory grid

Stay on top of your distribution and keep track of everything from one connected place.
Integrated Payment Processing

Enjoy peace of mind thanks to automated, secure and seamless payments.

Analytics & Reporting

4/5 features

Analytics dashboard
Booking Performance and Pace Reporting

Grow faster by knowing your top performing channels and what’s working best for you.

Other

1/1 features

Unlimited Channels (no additional cost)

Available Add-ons & Modules

Profitroom Reviews Summary

4.7

Excellent

373 reviews

Ease of Use

4.7/5

Customer Support

4.6/5

ROI

4.5/5

Implementation

4.6/5

Recommended for

552

Booking Engine Ranked #2 out of 143

373

Channel Managers Ranked #5 out of 110

277

Hotel CRM & Email Marketing Ranked #1 out of 65

266

Website Design Ranked #2 out of 46

Digital Marketing Agencies Ranked #5 out of 120

Hotel Reservations Systems Ranked #2 out of 44

Profitroom Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

Enter Room Count

Success Stories

References

Featured Customers

Profitroom Case Studies

References

"We love the user experience this booking engine gives our guests and since moving to Profitroom we have seen a large increase in online bookings via our website. The support we receive; from setting up new offers and room types to quick calls for guidance and best practice is fantastic – I would 100% recommend Profitroom."

"We started cooperation with Profitroom in February 2018 and from the very beginning, we are very pleased with the course of cooperation and the comprehensive nature of the solutions provided. We have a website created by Profitroom and tools facilitating the daily work of the hotel like Profitroom Booking Engine and Profitroom Channel Manager. Thanks to a wide range of products and services, Profitroom is able to meet the needs of every facility. In our case, all the implemented solutions allowed, among other things, to increase the number of direct bookings by 11%. In addition, the company’s great asset is substantive expert support and technical support with very fast response times. According to the above, we are happy to recommend Profitroom as a worthy Business Partner."

"We started cooperation with Profitroom in 2010 in the field of providing tools and services for website operation and the operation of the booking system. We use Profitroom Booking Engine, Profitroom Channel Manager, and positioning services (SEO). In July 2018, the next version of the website was launched, which met our expectations and presents our brand in a professional way.The design is characterized by attractive design and modern technology. We value long-term cooperation. We recommend Profitroom as a Business Partner"

"Smart Hotel has been cooperating with Profitroom since 2017. Advised by them and implemented solutions, such as Booking Engine and Channel Manager, significantly increased the number of direct reservations in our facilities, as well as allowed to expand the sales range of our services. The functionality of the systems implemented by Profitroom allowed for more effective price management and better control. The solutions and technologies proposed and delivered fully meet our expectations both in terms of quality and functionality. Implementation of the planned implementation schedule of individual solutions was carried out in a professional and timely manner"

"Profitroom Booking Engine system in comparison with its predecessor significantly raised the conversion and made our work easier. Thanks to proven Profitroom solutions, we can fully show the potential of our facility and effectively encourage guests to use our services. I recommend Profitroom as a reliable and committed Partner"

"We would like to recommend Profitroom software as one of the best solutions available to automate the work of the reception and sales department in the hotel industry. We have been using Profitroom CRM for 1.5 years. During this time, we have significantly improved the process of offering and handling telephone and e-mail inquiries at our hotel. Since the implementation of Profitroom CRM, the response time to the query for the valuation of the stay has been shortened by more than a half. Thanks to Profitroom CRM, we also minimized the possibility of mistakes when creating a residence calculation. The system is very intuitive, fast and enables active sales, starting from the first contact, through sending an offer, to the automated system of sending reminders, the so-called „follow-ups”, ending. In addition, the entire inquiry service process takes place in one place, which allows many users to keep track of its progress. We are convinced that each of the objects that receive many inquiries about the valuation of the stay by phone or email will take full advantage of the Profitroom CRM"

Featured Customers

More Products by Profitroom

News

Profitroom

10 months ago

Profitroom Announces Strategic Partnership with MCI Capital to Revolutionize Direct Booking Technology in the Hospitality Industry

Profitroom

1 year ago

Hotel Panorama: How the direct booking revenue was raised by 60% in just one year

Profitroom

1 year ago

Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs

Profitroom

1 year ago

How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:

Profitroom

1 year ago

A view from the ocean: Profitroom strikes again!

Profitroom

1 year ago

Boosting direct online revenue at super speed

Profitroom

1 year ago

Offering truly personalised guest communications and unique stay experiences.

Profitroom

1 year ago

Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.

Profitroom

1 year ago

Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?

Profitroom

1 year ago

Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!

Profitroom

1 year ago

84% direct share in a non-obvious tourist location

Profitroom

1 year ago

How to build the strength of a hotel group through supporting tools for direct booking?

Profitroom

1 year ago

Blending the art of doing nothing and doing everything

Profitroom

4 years ago

Improving Direct Bookings in the Wake of COVID-19

Profitroom Integrations

Company	Functionality
SiteMinder 92% recommended by 2315 hotels	Rate Shopping +6 more
Lighthouse 95% recommended by 1371 hotels	Rate Shopping +2 more
Asksuite 98% recommended by 680 hotels	Hotel Chatbots
Oracle Hospitality 92% recommended by 588 hotels	Property Management Systems
RateGain 94% recommended by 583 hotels	Hotel Rate Parity +5 more
Mews 91% recommended by 579 hotels	Hotel Management Software
RoomPriceGenie 96% recommended by 550 hotels	Revenue Management Systems
TrustYou 89% recommended by 369 hotels	Direct Booking Tools +3 more
This integration hasn’t been verified by RMS yet. RMS 85% recommended by 358 hotels	Hotel Management Software
eviivo 96% recommended by 357 hotels	Property Management Systems +3 more

Browse all integrations (50)

Support

Verified Support

Profitroom has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification Help Center Product Updates

2025

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Responsiveness

Excellent

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

Preferred Time

Morning Afternoon Evening

Preferred Date

Select date

Tomorrow (Monday)

February 25 (Tuesday)

February 26 (Wednesday)

February 27 (Thursday)

February 28 (Friday)

March 3 (Monday)

Not sure yet

Download the Free Guide

First Name

Last Name

Job Title Work Email Hotel (or Hotel Group)

Which best describes you?

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .

Sorry, this functionality is only available for verified hoteliers

Profitroom Channel Manager

Hoteliers Most Frequently Mention

Partners Most Frequently Mention

What is Profitroom?

Support for Weekly & Monthly Rates

Yield Rules

Derived Rates

Inventory Management

Inventory grid

Channel Self-Mapping

Bulk Updates & Multiple Restrictions

2-way real time integrations

PMS connectivity

Multi-lingual

Centralized user & role management

Multi-Currency Support

Inventory grid

Integrated Payment Processing

Analytics dashboard

Booking Performance and Pace Reporting

Unlimited Channels (no additional cost)

Profitroom Reviews Summary

Profitroom Pricing

Profitroom Reviews

Hoteliers say

Partners say

Profitroom Integrations

Support

Verified Support

Download the Free Guide