eviivo Suite™ CM vs. RoomCloud Channel Manager:
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ CM and RoomCloud Channel Manager hinges on your hotel’s specific needs, operational scale, and strategic priorities. Both products aim to streamline your online distribution, but they differ significantly in features, market presence, and user feedback. While eviivo offers a comprehensive solution with deep integration and broad regional reach, RoomCloud emphasizes ease of connectivity, automation, and multi-property management. Which aligns better with your hotel’s growth goals?

Is eviivo Suite™ CM or RoomCloud Channel Manager Better for Hotels?

eviivo Suite™ CM and RoomCloud Channel Manager are both designed to eliminate the manual labor involved in managing multiple OTAs. eviivo excels at connecting properties to a vast array of channels with one click, supporting multi-property management and offering a suite of features tailored for small to medium-sized hotels and vacation rentals. RoomCloud, though less reviewed, shines in simplifying integrations with major OTAs like Booking.com, Airbnb, Expedia, and VRBO, with a focus on automation and mobile management.

eviivo’s critical advantage is its more extensive review base, with 231 reviews and a high recent review count, indicating active user feedback and ongoing improvement. Conversely, RoomCloud has only 23 reviews, with no recent reviews in the last six months, making its user data less current and less reflective of recent performance. Does your hotel prioritize a well-supported, widely reviewed platform?

eviivo Suite™ CM vs RoomCloud Channel Manager: Which Should Your Hotel Choose?

If your hotel needs a versatile, all-in-one channel management system capable of handling multiple properties and expanding into global markets, eviivo is the clear choice. Its ability to connect to 32 verified partners and operate across North America, Europe, and beyond makes it suitable for small hotels, B&Bs, and vacation rentals seeking broad reach and robust support.

If your primary focus is on a straightforward, easy-to-use platform for managing a handful of properties with automated rate adjustments and quick OTA connections, RoomCloud is a solid option. It’s particularly appealing to property managers who want a mobile-friendly tool with smart dashboards and simple OTA integrations, especially if managing multiple properties from a single account.

In essence, choose eviivo if you need depth and regional coverage, and RoomCloud if ease of use and OTA connectivity are your priorities.

Is eviivo Suite™ CM or RoomCloud Channel Manager Easier to Use?

eviivo has a user-rated ease of use score of 4.65/5, with many reviews praising its intuitive interface and straightforward management process. Support during onboarding is also highly rated at 4.65/5, with users highlighting the helpfulness of agents, especially Mohamed. However, some users note that mobile functionality could improve, with the mobile site and app occasionally cumbersome.

RoomCloud scores slightly higher at 4.7/5 for ease of use, with reviews emphasizing its friendly support and quick responses. Users appreciate its mobile responsiveness and the ability to manage properties from any device, though some suggest interface improvements, such as clearer performance metrics over longer periods.

Edge: eviivo.

Which Has Better Features: eviivo or RoomCloud?

eviivo offers 14 shared features plus one exclusive feature: Channel Self-Mapping, facilitating simplified channel setup. Its additional unique features include multi-property management, rate optimization, and a comprehensive booking engine, making it versatile for small to medium operators.

RoomCloud provides five features exclusive to its platform, including mobile optimization, automated reporting, multi-lingual and multi-currency support, and a price comparison widget. Its core features focus on OTA connectivity, dynamic pricing, and performance monitoring.

While both are strong, eviivo’s broader feature set and unique capabilities give it a slight edge for hotels seeking a more comprehensive tool.

Edge: eviivo.

Which Has Better Customer Support: eviivo or RoomCloud?

eviivo’s support ratings are notably higher at 4.78/5, with recent reviews praising its quick, friendly, and effective assistance. Customers mention that eviivo support agents, like Mohamed, go above and beyond, and onboarding experiences are generally smooth, forming a critical part of their positive perception.

RoomCloud support scores 4.59/5, with reviews emphasizing reliable and responsive service. Users appreciate the team’s professionalism and support during onboarding but note that support is slightly less frequent or detailed than eviivo’s.

Edge: eviivo.

Which Has More Integrations: eviivo or RoomCloud?

eviivo connects to 32 verified partners, including notable names like Hotelchamp, TripAdvisor, and PriceLabs. Its integration ecosystem covers a range of booking engines, revenue management tools, and guest communication platforms, providing extensive options for small to medium properties.

RoomCloud boasts 51 verified partners, including major OTAs like Booking.com, Airbnb, Expedia, and VRBO, plus additional integrations like Mirai and Net Affinity. Its broader network offers more flexibility, especially for multi-property management, but it lacks detailed review data about the depth of these integrations.

Edge: RoomCloud.

Which Do Hoteliers Rate Higher: eviivo or RoomCloud?

eviivo, with over 231 recent reviews, maintains a high overall rating of 85.37/100 and a 97% likelihood to recommend, indicating strong user satisfaction. Its reviews highlight ease of use, support, and feature richness across diverse property types, including vacation rentals and B&Bs.

RoomCloud’s 23 reviews give it a near-perfect rating of 4.81/5 (96%), with users praising connectivity and support. However, the limited number of recent reviews makes it harder to gauge current hotel satisfaction levels.

Edge: eviivo.

How Much Do eviivo and RoomCloud Cost?

eviivo’s pricing starts at $700 per month, with no free tier or trial information available. Its straightforward subscription model is typical for small-to-medium properties seeking an all-in-one platform with clear costs.

RoomCloud’s pricing is not publicly disclosed, which is common for customized enterprise solutions. This lack of transparent pricing makes it difficult to compare value directly but suggests a tailored approach for larger portfolios or specific needs.

What Type of Hotel Should Use eviivo?

• Hotels that manage multiple properties and want to expand their online reach across regions.
• Small hotels, B&Bs, and vacation rentals seeking an intuitive platform with extensive integrations.
• Teams aiming for centralized control over bookings and policies.
• Properties that value strong support and comprehensive features at a predictable cost.

Not ideal if you prefer a free or very low-cost solution or are managing only a single property without growth ambitions.

What Type of Hotel Should Use RoomCloud?

• Hotels or vacation rentals with multiple properties needing quick OTA connectivity.
• Managers seeking a mobile-optimized platform for on-the-go control.
• Teams that want automated rate adjustments and real-time performance insights.
• Properties that prioritize a simple setup process with fewer customization needs.

Not ideal if you require a broad regional presence or more extensive, personalized support, especially for complex multi-region operations.

eviivo Suite™ CM vs RoomCloud Channel Manager: The Bottom Line for Hotels

eviivo stands out as the more established, reviewed, and feature-rich option, especially suited for small to medium-sized properties aiming for regional and global expansion. Its extensive integration network, emphasis on multi-property management, and high user ratings make it the safer choice for hotels seeking reliability and support.

RoomCloud offers a streamlined, OTA-focused experience with excellent connectivity, automated tools, and mobile management. It’s best for properties that need quick setup, simple operations, and multi-property oversight without a heavy emphasis on regional coverage or extensive customization.

If your hotel values a proven, full-featured platform with a large support network, go with eviivo. If ease of connectivity, automation, and mobile accessibility are your top priorities, RoomCloud could be the better fit.