Ranked 21 (out of 94) in Channel Managers
Channel Managers
Channel Manager by RoomCloud.
Ranked #21 out of 94 in Channel Managers
RoomCloud’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreRoom Cloud Channel Manager updates portals through XML connection and automatically manages rates and availability on online sales channels, thereby saving time and avoiding overbooking. The certified 2-way connection also provides a high level of synchronization importing all online reservation distribution channels.
92% recommend
Assistant Manager
It does not matter what is the problem, eddy and his Team has the solution...
Manager
- Connectivity with many channels - Full information about logs - Business Rules - Good support
Owner
Nothing for now, it's very simply and easy, maybe a layout most endearing,
Assistant Manager
Maybe before starting the mapping we should have a meeting to take care of the correct mapping with the correct info to the correct line between CM and PMS. Afterwards it is tricky to change it again...
Revenue Manager
Although perfectly adequate the site looks a little dated. A refresh of the extranet would modernise it.
What does this product or service do well?
Robust, very stable, fast, connecting to a huge number of the most popular online distribution channels around the globe. Offers first-class uptime and prompt reaction. Their ability to work with PMS partners is just great!
by Krasimir Trapchev (Clock Software) on December 11, 2019
See more answers (1)What differentiates this product or service from the competition?
RoomCloud is a very robust channel manager that connects to hundreds of OTAs, CRS, GDS and Metasearch. For many of our customers at Clock PMS, RoomCLoud is the main connector to the OTA and the tool that they use to mange their online business.
by Krasimir Trapchev (Clock Software) on December 11, 2019
See more answers (1)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you need a reliable, fast and optimally priced channel manager, Room Cloud is definitely an option to look at. It forms a perfect combo with our Clock PMS, where together with RoomCloud are taking the frictionless integration to a next level.
by Krasimir Trapchev (Clock Software) on December 11, 2019
See more answers (1)World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
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This vendor is 99% below the category average..
This vendor has fewer recent reviews than average compared to other top Channel Managers providers. It is advised that you ask for recent references before proceeding.
January 30, 2023
Managing Director from Other in Penh (Cambodia)
Nothing to be honest. Their connections for their channel manager is pretty bad. Honestly, there are better channel manager out there with better connection and customer service. I am not being biased or ...
Their customer service. Their channel manager didn’t import one of my OTA booking into their channel manager and my hotel have to dealt with not having enough room for that guest and when I message thei...
November 03, 2020
Manager from Bed & Breakfast & Inns in Wien (Austria)
Working with roomcloud made my work more efficient, i can change the availability and the rates of rooms and apartements in about less than a minute. Also the tool has a good overview which is important ...
Only improvement i can imagine is that some configurations can be adapted, for example, i cannot sort the rooms as i want it in the planning/tableau section. Something similar small things which are simil...
September 22, 2020
Owning Manager from Resorts in Nice (France)
userfriendly system easy to make changes ( price, availability, close out dates...) very helpful and efficiant hotline, especially Sylvain is always reacting very quickly.
Maybe the description for special rates when it comes to directbookings, should have more space in order to provide more information to the guests.
July 22, 2020
Front of House Manager from Branded Hotels in Letterkenny (Ireland)
Room Cloud is an ideal channel manager as it connects to most OTAs an brand websites. The team are always so friendly and supportive, always really quick to get back to queries. It makes like so much easi...
I can't think of anything that they can improve as they provide an excellent service as it is.
June 03, 2020
Assistant Manager from Other in Bedburg (Germany)
It does not matter what is the problem, eddy and his Team has the solution...
Maybe before starting the mapping we should have a meeting to take care of the correct mapping with the correct info to the correct line between CM and PMS. Afterwards it is tricky to change it again...
May 31, 2020
Owner from City Center Hotels in Siena (Italy)
_bug free _best customer service ever, Italian team very professional and quick to respond.
The revenue, using Room cloud five years now, i'd improve the revenue section to give more tools to maximize sales.
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World leader in smart service platform for hotels and resorts focused on doubling direct bookings.
Digital Marketing Executive
Support is very reliable and to the point. They have given me the tools to understand how everything works and have always shown themselves to be happy to check up on me after I made changes to make sure everything was f...