RoomCloud Channel Manager

4.7 (22 REVIEWS)

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RoomCloud Channel Manager

4.7 (22 REVIEWS)

Unranked in Channel Managers

Channel Manager by RoomCloud.

RoomCloud has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is RoomCloud?

Founded in 2013 | Headquarters in Corsico (Italy) | 11 employees
RoomCloud Channel Manager is a sophisticated channel management platform designed for property managers, hoteliers, and vacation rental operators. Its primary function is to streamline and simplify the process of connecting and managing multiple online travel agencies (OTAs) such as Booking.com, Airbnb, Expedia, and VRBO. By automating the synchronization of property information like photos, descriptions, offers, and rate plans across these platforms, it eliminates the need for manual updates in each OTA's extranet. The software allows users to set dynamic pricing rules, automatically adjusting rates based on different channels and time intervals. RoomCloud’s Multi-Account feature is particularly valuable for those managing multiple properties, enabling them to control all their listings from a single account. Its mobile-friendly interface ensures that users can manage their operations from any device, while the smart dashboard provides real-time performance monitoring and daily statistics to refine and enhance online selling strategies. In summary, RoomCloud Channel Manager optimizes your online presence, minimizes manual tasks, and provides insightful data to boost your property's performance and revenue.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of RoomCloud products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by RoomCloud

FAQs

RoomCloud Channel Manager Alternatives

Not sure if RoomCloud is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:

Capabilities

profile-empty-state.svg

RoomCloud doesn’t have any benefits or use cases available

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

RoomCloud Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, RoomCloud Channel Manager is the #21 most trending product in the Channel Managers category (out of 110) and the #688 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

RoomCloud’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

RoomCloud Pricing

Pricing Available By Request

RoomCloud has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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RoomCloud Reviews

Hotelier Rating

Excellent
18
Very Good
3
Average
1
Poor
0
Terrible
1

Property Size

  • X-Small (5)
  • Small (6)
  • Medium (5)
  • Large (4)
  • X-Large (2)

Country

  • Italy
    Italy
    (9)
  • Spain
    Spain
    (3)
  • France
    France
    (2)
  • Ireland
    Ireland
    (2)
  • Germany
    Germany
    (2)
  • Austria
    Austria
    (1)
  • United Kingdom
    United Kingdom
    (1)
  • Cambodia
    Cambodia
    (1)

Region

  • Europe
    Europe
    (20)
  • Asia Pacific
    Asia Pacific
    (1)
10

RoomCloud Guarantee

Owner from 5 to 9 room City Center Hotel in Milan (Italy)

Verified
2 days ago
Simplicity of the program, ease of management and speed of assistance. The booking search mode and calendar are really easy to use, even a child could do it.
Country Italy
Owner
X-Small Hotel
10

Best channel manager

Booking manager from 75-99 room in Borgio (Italy)

Verified
2 days ago
The charging of prices and min stay, it's easy and fast.It helps to get good prices on the Ota through the business rules.
Country Italy
Booking manager
Large Hotel
10

An Effective and Easy-to-Use Channel Manager

Front Desk from 10 to 24 room Boutique in Rome (Italy)

Verified
4 days ago
RoomCloud has greatly simplified reservation management. The interface is intuitive, and the centralized booking management is a real advantage. Excellent customer support, always available. I highly recommend it to anyone looking for an effective solution to optimize online distribution.
Country Italy
Front Desk
Small Hotel
10

Superlative

Manager from 1 to 4 room Branded Hotel in Naples (Italy)

Verified
5 days ago
We have been using Room Cloud for a long time and we can say with certainty that it is an indispensable tool for managing reservations in our hotel. From the beginning, we have noticed a clear improvement in sales optimization and in the synchronization of online channels, drastically reducing overbooking problems and management errors. On...
Country Italy
Manager
X-Small Hotel
10

Good usability and great technical support service

Jefe de recepción from 200 to 499 room Bed & Breakfast & Inn in Arenal d'en Castell (Balearic Islands)

Verified
8 months ago
The tool is constantly evolving, incorporating new connectivities with both OTAs and PMS, but beyond this, what is most valued is the accessibility of its support and the commercial department.
Country Balearic Islands
Jefe de recepción
X-Large Hotel
8

Good Booking Engine and Channel Manager

Guest House Owner from 1 to 4 room Boutique in Lucca (Italy)

Verified
8 months ago
Channel manager have many integrations with third party platform, channel manager and booking engine with free trial 30 days to evaluate it.
Country Italy
Guest House Owner
X-Small Hotel
10

Good service.

Director from 5 to 9 room City Center Hotel in Santiago de Compostela (Spain)

Verified
8 months ago
We have used RoomCloud and before ParityRate for a long time because of the speed in the response to queries and problems, the simplicity of use and the ease of integrating new work systems.
Country Spain
Director
X-Small Hotel
0

Worst customer experience!

Managing Director from 50-74 room City Center Hotel in Phnom Penh (Cambodia)

Verified
2 years ago
Nothing to be honest. Their connections for their channel manager is pretty bad. Honestly, there are better channel manager out there with better connection and customer service. I am not being biased or anything but their customer service is really bad.
Country Cambodia
Managing Director
Medium Hotel
10

Great tool with good overview

Manager from 10 to 24 room Bed & Breakfast & Inn in Vienna (Austria)

Verified
4 years ago
Working with roomcloud made my work more efficient, i can change the availability and the rates of rooms and apartements in about less than a minute. Also the tool has a good overview which is important to handle and learn it. Overall i am very satiesfied with this tool.
Country Austria
Manager
Small Hotel
10

User friendly and efficient

Owning Manager from 25-49 room Boutique in Nice (France)

Verified
4 years ago
userfriendly system easy to make changes ( price, availability, close out dates...) very helpful and efficiant hotline, especially Sylvain is always reacting very quickly.
Country France
Owning Manager
Medium Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

We have enjoyed long-lasting partnership with RoomCloud for a decade now and we can confidently say it excels at minimizing the risk of overbooking, while significantly increasing the number of bookings received.

Question:

What differentiates this product or service from the competition?

Answer:

RoomCloud is a preferred or premier partner of the major OTAs worldwide, meeting the highest standards in terms of connection quality, error rate and onboarding speed. RoomCloud never stops perfecting its services, while also introducing many new features to meet the ever changing needs of the highly competitive hospitality industry.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We can recommend RoomCloud as one of our preferred partners as due to the long-lasting partnership for a decade now, we can ensure they provide high quality of services, fast response time and high professionalism.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Vladimir Manev Senior Customer Care Specialist @ Clock
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Krasimir Trapchev Co-founder and CEO @ Clock Software
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Eva Fayemi Partner Manager @ Mews Systems
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Support

Unverified

RoomCloud has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

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2025

Learn more about the GCSC Certification

This vendor is missing critical support info

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Response Time

Slow

Recommended

94%

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