eviivo Suite™ CM vs. update247 Channel Manager:
Which Is Right for You?

The Decision

Choosing the right channel management software is critical for your hotel’s booking efficiency and revenue. Both eviivo Suite™ CM and update247 promise to streamline your online distribution, but their strengths and limitations vary significantly. With eviivo leading in reviews and recent customer feedback, your decision should weight these differences carefully. Which product truly fits your hotel’s specific needs?

Is eviivo Suite™ CM or update247 Better for Hotels?

eviivo Suite™ CM offers a comprehensive, feature-rich platform with a strong global presence, supporting complex multi-property management and diverse rate structures. update247, meanwhile, emphasizes real-time rate and availability updates across channels without extensive additional features. Both aim to prevent overbookings and maximize occupancy, but eviivo’s broader integration scope and higher review scores make it the more proven option for hotels seeking reliability and depth.

The core divergence lies in market presence and feature depth: eviivo’s 32 verified partners and multi-lingual support contrast sharply with update247’s minimal integrations. If your hotel needs extensive channel connectivity and flexible rate management, eviivo provides a more complete solution. Does your hotel require advanced features like yield rules? If so, eviivo is likely the better choice.

eviivo Suite™ CM vs update247: Which Should Your Hotel Choose?

If your hotel manages multiple properties, needs advanced rate support (weekly/monthly), or operates in regions requiring multi-language support, choose eviivo. Its extensive integration network and high user ratings (4.78/5 for support, 231 reviews, and a 97% recommendation rate) make it ideal for hotels prioritizing stability and comprehensive management.

Conversely, if your hotel is smaller, with straightforward online distribution needs, and seeks a budget-friendly, simple solution, update247 might suffice. However, lacking detailed reviews and fewer integrations (only 3 verified partners) suggest it may not scale well for growing or complex operations. For most hotels aiming for reliable, proven performance, eviivo wins decisively.

Is eviivo Suite™ CM or update247 Easier to Use?

eviivo boasts a high usability rating at 4.65/5, supported by positive reviews emphasizing its intuitive interface and straightforward onboarding process. Users praise its ease of navigation and time-saving features, reinforced by strong onboarding scores (4.65/5) and quick support. The platform’s extensive support network helps new users adapt rapidly, making it accessible even for less tech-savvy teams.

In contrast, update247 has no publicly available review data, leaving its user experience unverified. Given eviivo’s high ratings and proven support track record, it clearly has the edge here.

Which Has Better Features: eviivo Suite™ CM or update247?

eviivo offers 12 shared features plus 3 unique ones—support for weekly and monthly rates, yield rules, and multi-lingual support—features absent in update247. This diversity supports complex rate structures, multi-property management, and international operations. Its features are tailored for hotels needing granular control and flexibility, directly impacting revenue optimization.

update247, with no unique features beyond basic channel management, appears to focus solely on real-time updates across channels. While effective for simple needs, it lacks the depth and customization options that can make a difference for larger or more sophisticated hotels. Therefore, eviivo’s feature set provides a clear advantage.

Which Has Better Customer Support: eviivo or update247?

eviivo’s support rating of 4.78/5, combined with numerous recent reviews, underscores its strong customer service reputation. Users highlight quick, helpful responses and dedicated onboarding support, with some reviews praising Mohamed’s assistance. This consistent support helps hotels resolve issues swiftly and reduces downtime.

update247 lacks publicly available support ratings or detailed reviews, making its support quality uncertain. For hotels valuing reliable, responsive help, eviivo’s support gives it a decisive edge.

Which Do Hotels Rate Higher: eviivo or update247?

eviivo’s review score of 85.37 out of 100, based on 231 recent reviews, underscores a high level of user satisfaction. Smaller property segments, like B&Bs and vacation rentals, especially rate eviivo highly, citing ease of use, support, and ROI. The 97% likelihood to recommend further cements its reputation among hoteliers.

update247’s absence of reviews prevents a direct comparison, but the lack of recent feedback suggests less market validation. For proven performance and higher user approval, eviivo is the clear choice.

How Much Do eviivo Suite™ CM and update247 Cost?

eviivo charges a base price of $700 per month without a free trial. There are no details on discounts or tiered pricing, but the flat fee structure simplifies budgeting.

update247 does not publicly disclose pricing details, which complicates cost comparison. Given eviivo’s established pricing and transparent model, it provides better clarity for your budgeting process.

What Type of Hotel Should Use eviivo Suite™ CM?

• Hotels managing multiple properties or a diverse portfolio (vacation rentals, B&Bs, boutique hotels).
• Teams requiring advanced rate management, multi-lingual support, and extensive integrations.
• Hotels in regions where a proven, scalable platform is essential.
• Businesses aiming for automation, detailed reporting, and centralized control.

Not ideal if your hotel operates on a very tight budget or only needs basic channel updates. Smaller properties with minimal distribution needs might find limited value in eviivo’s extensive features.

What Type of Hotel Should Use update247?

• Small hotels or independent properties with straightforward distribution needs.
• Hotels seeking a simple, no-frills solution for real-time rate and availability updates.
• Businesses prioritizing cost-effective, easy-to-implement tools.
• Hotels in markets where regional language support and extensive integrations are less critical.

Not ideal if your hotel plans to grow or needs complex multi-property management. The lack of detailed reviews and integrations suggests limited scalability.

eviivo Suite™ CM vs update247: The Bottom Line for Hotels

eviivo Suite™ CM’s core advantage is its proven reliability, extensive features, and high user satisfaction, making it suitable for hotels needing comprehensive management tools. Its broad integration network and multi-lingual capabilities position it well for hotels operating internationally or managing complex portfolios.

Choose eviivo if you value a scalable, feature-rich platform that has demonstrated success across various segments. It’s especially suited for hotels seeking to expand their distribution, improve operational control, and enjoy strong support.

update247, while simpler and potentially more affordable, appears best for small properties with minimal complexity. Its limited reviews and integrations make it less appealing for hotels planning to grow or needing advanced features.

In conclusion, for most hotels aiming for reliability, growth, and high user ratings, eviivo Suite™ CM remains the superior choice. Its proven track record and extensive capabilities make it the smarter investment in your distribution strategy.