Exely Channel Manager vs. update247 Channel Manager:
Which Is Right for You?

The Decision

Choosing between Exely Channel Manager and update247 Channel Manager hinges on your hotel’s specific needs, the size of your operation, and your regional presence. Both products aim to simplify online distribution, but Exely's more established reputation and comprehensive feature set distinguish it from update247. Your team should evaluate which platform aligns best with your operational complexity and growth ambitions.

Exely offers a more robust, well-reviewed option with a broader global footprint and advanced support. update247, while simpler, lacks recent reviews and regional reach. Are you ready to dive into a detailed comparison?

Is Exely or update247 Better for Hotels?

Both Exely and update247 are designed to streamline your online distribution, but they differ significantly in user feedback, regional presence, and functionality. Exely is praised for its real-time synchronization, ease of use, and extensive integration options, supported by a high 85.1 score on HotelTechReport and over 100 recent reviews. update247, on the other hand, has no recent reviews or user ratings, which limits confidence in its performance.

Exely’s reviews highlight consistent satisfaction with its reliability, customer support, and feature set, making it a trusted choice for hotel operators. update247’s lack of recent feedback makes it difficult for hoteliers to gauge its current capabilities or user experience. When choosing your channel manager, consider whether a proven, well-reviewed platform is worth a slight premium over an untested alternative.

Exely vs update247: Which Should Your Hotel Choose?

If your hotel needs a channel manager with proven reliability, extensive integration options, and regional coverage, Exely is the better fit. Its features support a wide variety of hotel types, and it’s highly rated by users for operational efficiency and customer support. For independent hotels and larger chains, Exely's ability to connect with 8 verified partners and its global reach make it a strong contender.

If simplicity and minimal regional presence are your priorities, update247 might appeal. However, its lack of recent reviews and only three verified integrations suggest it may not meet the demands of growing or complex operations. For hotels seeking a trustworthy, feature-rich solution, Exely clearly leads.

Is Exely or update247 Easier to Use?

Exely boasts a high ease-of-use rating of 4.95/5, supported by glowing reviews that emphasize its intuitive interface, straightforward onboarding, and minimal learning curve. Users report that the platform simplifies daily operations, reduces manual tasks, and offers fast, responsive customer support.

In contrast, update247 has no available user ratings or recent reviews, making it impossible to assess its usability or onboarding experience confidently. Given Exely’s proven ease of use and comprehensive support, it provides a safer choice for teams that prioritize quick adoption and minimal training.

Edge: Exely.

Which Has Better Features: Exely or update247?

Exely offers 11 shared features with other channel managers but also includes two features exclusive to it: support for weekly and monthly rates, and multi-lingual capabilities. Its features support complex rate structures, global operations, and flexible reporting. These capabilities are designed to meet the needs of diverse property types, especially larger or international hotels.

update247 provides fewer verified features, with only three total, and one unique feature: PMS connectivity. Its limited feature set suggests a narrower focus, suitable perhaps for smaller hotels or those with less complex distribution needs.

Edge: Exely.

Which Has Better Customer Support: Exely or update247?

Exely’s customer support is rated at 4.95/5, with reviews praising its responsiveness and professionalism. Users mention that support resolves issues quickly and helps maintain smooth operations, which is critical when managing multiple channels.

update247 has no recent reviews or ratings, making it impossible to determine its support quality. The lack of feedback suggests that if support quality is a priority, Exely’s well-documented high rating provides more confidence.

Edge: Exely.

Which Has More Integrations: Exely or update247?

Exely connects with 8 verified partners, including key players like Booking.com, Oracle Hospitality, and Mews, plus several niche integrations. Its broad integration network allows your hotel to connect with many major OTAs, PMS systems, and revenue managers.

update247, with only 3 verified partners, has a more limited integration scope, including RMS, PriceLabs, and Stripe. If your property relies on extensive third-party systems, Exely’s broader ecosystem will serve you better.

Edge: Exely.

Which Do Hoteliers Rate Higher: Exely or update247?

Exely has a strong review base with 102 total reviews, including 34 recent ones within the last six months. Its overall rating is high at 85.1, with a likelihood to recommend of 98%. Hoteliers from diverse segments, especially city center and resort hotels, praise its reliability, ease of use, and support.

update247’s absence of recent reviews and ratings makes it impossible to assess current user satisfaction. For hoteliers seeking proven performance, Exely’s high review count and recent feedback make it the obvious choice.

Edge: Exely.

How Much Do Exely and update247 Cost?

Exely charges a straightforward $100 monthly fee, with no implementation or trial costs. Its pricing model is transparent and predictable, making it easier to budget.

update247 does not publicly list its pricing, which complicates comparison. The lack of transparent pricing, combined with no recent reviews, suggests Exely offers better clarity and value.

What Type of Hotel Should Use Exely?

• Hotels that operate in multiple regions and require multi-lingual support.
• Hotels seeking extensive integration options with third-party systems.
• Larger properties and hotel chains needing reliable, scalable channel management.
• Hotels that want real-time synchronization and automated reports.
• Teams aiming to boost revenue and reduce manual workload.

Not ideal if:

• Your hotel is a small, independent property with minimal distribution needs.
• You prefer a free or low-cost solution without extensive support.
• You operate exclusively in a single local market without regional expansion plans.

What Type of Hotel Should Use update247?

• Small hotels or boutique properties with straightforward distribution needs.
• Hotels that mainly rely on a few key OTAs and PMS systems.
• Hotels with existing integrations supported by update247, like RMS or Stripe.
• Hotel operators looking for an affordable, simple management platform.

Not ideal if:

• Your hotel requires a wide variety of integrations or regional support.
• You need detailed analytics and deep customization.
• You prioritize proven user satisfaction and recent reviews.

Exely vs update247: The Bottom Line for Hotels

Exely stands out as a trusted, well-reviewed channel manager with extensive integrations, broad regional coverage, and dedicated support. Its high ratings and recent reviews demonstrate consistent performance, making it suitable for mid-sized and larger hotels seeking reliable online distribution.

update247, while potentially suitable for small, simple operations, lacks recent user feedback and regional presence. Its limited feature set and integrations point toward a niche use case rather than a scalable, global solution.

In conclusion, if you want a proven, feature-rich platform with strong support and global reach, Exely is the clear choice. For smaller hotels with minimal needs and a tight budget, update247 may suffice, but caution is advised due to the lack of recent performance data.