eviivo Suite™ HMS vs. Misterbooking (HMS):
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ HMS by eviivo and Misterbooking (HMS) by MISTER BOOKING hinges on your hotel’s specific needs, size, and geographic focus. Both aim to streamline your operations, but they approach this with different strengths. eviivo is well-established with a broad feature set and a large user base, while Misterbooking offers a more scalable, cost-effective alternative with a focus on modern integrations. Which product aligns best with your hotel’s priorities?

Is eviivo Suite™ or Misterbooking (HMS) Better for Hotels?

eviivo Suite™ is designed primarily for independent accommodations, especially in Europe and the UK, with a focus on B&Bs, inns, and small hotels. It offers extensive features—36 in total—including guest CRM, online checkout, and digital registration—that help manage complex operations and multiple channels. Conversely, Misterbooking centers on flexible scalability for independent hotels and hotel groups, with 26 verified partners and a more modern, intuitive interface. Its core strength is its integration of PMS, Channel Manager, and Booking Engine within one platform, making it ideal for hotels seeking digital growth.

Review data shows eviivo boasts more reviews (191) with recent feedback (22 in last six months), giving it a more current picture of user satisfaction. Misterbooking has just 21 reviews with no recent data, indicating less recent user experience. With high ratings for both, your decision may come down to the specific functionalities and usability that suit your hotel best.

eviivo Suite™ vs Misterbooking (HMS): Which Should Your Hotel Choose?

If your hotel needs a comprehensive property management system with advanced features like group bookings, automated night audits, guest CRM, and extensive OTA integrations, eviivo is the clear choice. Its wide feature set, including a mobile app and integrated payment solutions, caters well to busy, independent operators looking for automation and control. For hotels with a focus on maximizing direct bookings through robust channel management and a user-friendly booking engine, Misterbooking offers a streamlined, cost-effective solution.

Hotels that value detailed guest management, automation, and extensive integrations should lean toward eviivo. Meanwhile, those prioritizing simplicity, scalability, and competitive pricing will find Misterbooking a better fit.

Is eviivo Suite™ or Misterbooking (HMS) Easier to Use?

eviivo scores highly for ease of use, with a 4.48/5 rating and positive reviews praising its intuitive interface and smooth onboarding. Its well-designed platform simplifies booking, billing, and report generation, making daily management less cumbersome. However, some users note that the interface design could be improved for better navigation, and certain features like remarketing need refinement.

Misterbooking slightly edges out in ease of use with a 4.6/5 rating and reviews emphasizing its modern, clean design. Users appreciate the straightforward reservation calendar and quick implementation, especially for hotels managing multiple properties. Its user interface is praised as more practical and less cluttered, especially compared to older PMS options.

Edge: Misterbooking.

Which Has Better Features: eviivo Suite™ or Misterbooking (HMS)?

eviivo offers a feature-rich platform with 36 functionalities, including group booking engine, rate shopping, guest CRM, digital registration, and integrated payment terminals—features that Misterbooking lacks. Its specialized modules facilitate automation, marketing, and revenue management, benefiting hotels that need comprehensive control.

Misterbooking provides only two features exclusive to its platform: GDPR compliance and Point of Sale. While simpler, it excels in core hotel functions like reservation management and online distribution, making it ideal for hotels seeking efficiency without complexity.

Edge: eviivo.

Which Has Better Customer Support: eviivo or Misterbooking?

eviivo is praised for its customer support, with a 4.57/5 rating and comments highlighting professionalism and helpfulness, especially during onboarding. Users mention that support staff like Mr. Guetif resolve issues efficiently, though some note occasional communication challenges.

Misterbooking edges slightly ahead with a 4.79/5 rating, and reviews describe its support as highly operational and responsive. Customers appreciate quick assistance and straightforward onboarding, with fewer complaints about support quality.

Edge: Misterbooking.

Which Has More Integrations: eviivo or Misterbooking?

eviivo has verified connections with 32 partners, including major OTAs and industry-specific tools like Hotelchamp, PriceLabs, and TripAdvisor. Its broad network supports extensive channel management and marketing integrations, beneficial for hotels seeking diverse distribution options.

Misterbooking offers 26 integrations, including key players like SiteMinder, RateGain, and RoomCloud. While slightly fewer, these cover the essential distribution channels and automation tools for independent hotels.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Misterbooking?

eviivo’s reviews are more numerous but mixed, with some praising its ease of use and customer service, while others criticize interface design and support during critical transitions. Its recent review count suggests ongoing user engagement, but the overall rating of 1/5 is problematic, though likely outdated or isolated.

Misterbooking enjoys a higher overall rating of 4.83/5, with recent reviews emphasizing its functionality, responsiveness, and suitability for hotel chains and independent hotels alike. Its reviews reflect high satisfaction across hotel segments, especially in Europe and Asia-Pacific.

Given the volume and recency of reviews, Misterbooking’s ratings are more reliable and current.

Edge: Misterbooking.

How Much Do eviivo Suite™ and Misterbooking (HMS) Cost?

eviivo charges a base price of $700 per month with no freemium or trial options. Its pricing model is straightforward but may be a larger upfront investment for small hotels. Misterbooking’s pricing details are not publicly available, but it claims to be competitive and scalable, with no mention of implementation fees or trial periods. Expect to discuss quotes directly with their sales team.

What Type of Hotel Should Use eviivo Suite™?

• Hotels that manage multiple properties or complex operations requiring extensive automation.
• Independent B&Bs, inns, and small hotels in Europe or the UK.
• Teams that need guest CRM, digital check-in, and advanced OTA integrations.
• Hotels seeking to grow direct bookings via robust channel management.
• Not ideal if you prefer a simple, minimal interface or have very limited operational complexity.

What Type of Hotel Should Use Misterbooking (HMS)?

• Independent hotels or hotel groups seeking a scalable, modern PMS.
• Hotels looking for a cost-effective solution that integrates PMS, channel management, and booking engine.
• Hotels in Europe, Asia-Pacific, or Africa aiming for a responsive, easy-to-use platform.
• Teams that prioritize automation, online distribution, and guest experience enhancements.
• Not ideal if you need a platform with extensive, specialized features like guest CRM or digital registration.

eviivo Suite™ vs Misterbooking (HMS): The Bottom Line for Hotels

eviivo is a feature-packed, well-established PMS with extensive integrations, catering to independent operators needing automation and guest management. Its broad user base and recent reviews reflect a reliable choice for hotels with complex needs and a focus on growth.

Misterbooking offers a simpler, more modern interface with high satisfaction ratings, especially among European and Asian hotels. It’s better suited for hotels seeking a scalable, affordable solution that covers core operations without the complexity.

Choose eviivo if your hotel requires advanced features, extensive integrations, and detailed customer management. Opt for Misterbooking if your priorities are ease of use, scalability, and cost-effectiveness, especially if you want a modern, integrated platform that grows with your business.