eviivo Suite™ HMS vs. NewBook All-in-1 HMS:
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ HMS by eviivo and NewBook All-in-1 HMS by NewBook comes down to your specific operational needs and hotel profile. Both products aim to streamline property management and increase bookings, but their approaches and strengths differ significantly.

eviivo is a more established player with a broad feature set, primarily serving independent and small-to-medium properties across multiple regions. Conversely, NewBook offers a straightforward, cloud-based management solution favored by motels and RV parks, with a smaller, more localized regional footprint.

Your decision hinges on whether you prioritize a feature-rich platform with extensive integrations and a proven track record or a simpler, easy-to-use solution tailored for specific segments. But which product aligns better with your hotel’s goals?

Is eviivo Suite™ or NewBook All-in-1 Better for Hotels?

Both eviivo and NewBook serve hotel operators by centralizing booking, guest management, and channel distribution. eviivo’s platform is a comprehensive property management system with 54 features, including native email marketing, revenue management, and detailed reporting, designed to serve independent hotels and vacation rentals.

In contrast, NewBook emphasizes ease of use with a cloud-based system that centralizes operations for motels, RV parks, and smaller properties. eviivo’s platform contains a richer array of functionalities, but it also has a steeper learning curve, while NewBook focuses on simplicity and quick onboarding.

eviivo’s broader regional presence in North America, Europe, and South America makes it a more globally recognized option, while NewBook’s stronger foothold in Australia and select regions makes it more regionally focused. Which approach suits your property – extensive features or straightforward usability?

eviivo vs NewBook: Which Should Your Hotel Choose?

If your hotel is an independent, small to medium property seeking a robust, feature-rich management system with extensive integrations, eviivo is the clear choice. It’s especially suitable if you need multi-currency handling, detailed revenue analytics, or a built-in website and email marketing.

However, if your hotel primarily serves motels or RV parks and values simplicity, quick setup, and dedicated regional support, NewBook offers an intuitive platform that can meet these needs efficiently. Its support ratings are perfect, with a 5/5 customer support score, and it’s highly praised for onboarding.

For properties prioritizing a large feature set and global presence, eviivo’s 191 reviews with a 4.57/5 support rating and recent positive feedback make it a more proven choice. Conversely, NewBook’s smaller review base with a perfect 5/5 support score indicates a more personalized service experience for regional properties.

Is eviivo Suite™ or NewBook All-in-1 Easier to Use?

eviivo’s ease-of-use rating is 4.48/5, with many users praising its intuitive booking and reporting tools. However, some reviews mention that its interface could be more user-friendly, especially for managing multiple accommodations.

NewBook scores slightly higher at 4.67/5, with reviewers describing it as “AMAZING EASY SYSTEM” and highlighting its user-friendly cloud platform. Both platforms are praised for onboarding, but NewBook’s simplicity and straightforward setup give it a slight edge.

Edge: NewBook.

Which Has Better Features: eviivo Suite™ or NewBook All-in-1?

eviivo’s platform includes 54 exclusive features such as multi-currency support, native email marketing, booking engine, revenue management, digital registration, guest CRM, and automated night audits—capabilities that are absent in NewBook.

NewBook’s feature set is more limited, focusing on core operational tools, but it excels in simplicity and ease of use. eviivo’s extensive features make it suitable for complex operations, while NewBook covers essential functions without overwhelming users.

Edge: eviivo.

Which Has Better Customer Support: eviivo or NewBook?

eviivo’s customer support is rated 4.57/5, with reviews highlighting professional, responsive service, especially during onboarding. Users praise its support team, particularly for resolving issues quickly, though some express frustrations with chat support communication.

NewBook’s support scores a perfect 5/5, with reviews emphasizing support’s dedication, responsiveness, and helpfulness. Customers appreciate that NewBook’s support team actively helps maximize system usage and growth.

Edge: NewBook.

Which Has More Integrations: eviivo or NewBook?

eviivo boasts 32 verified integration partners, including major OTAs like Booking.com, Tripadvisor, and Channel Managers like SiteMinder, with several unique integrations like Experience Hotel and Duve.

NewBook has 16 verified partners, including SiteMinder, Revinate, and Vingcard. While slightly fewer, these integrations cover essential booking, marketing, and access control needs for regional properties.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or NewBook?

eviivo has a significantly larger review base with 191 reviews, a 4.57/5 support rating, and recent reviews confirming ongoing satisfaction. Hotels across various segments, especially independent and vacation rentals, rate it highly for operational efficiency.

NewBook, despite only 3 reviews, boasts a perfect 5/5 customer support rating, with users highlighting ease of use and support responsiveness. However, its smaller review base means less data for a definitive comparison.

Edge: eviivo.

How Much Do eviivo and NewBook Cost?

eviivo offers a fixed base price of $700/month without a free trial or additional implementation fees. Its pricing model is straightforward but may be a consideration for smaller operations.

NewBook’s pricing is not publicly listed; it typically involves custom quotes based on property size and needs, making direct comparison difficult. Both products do not offer free trials.

What Type of Hotel Should Use eviivo?

• Hotels that operate independently, such as bed & breakfasts, boutique hotels, or vacation rentals, seeking extensive automation, revenue management, and multi-channel distribution.
• Teams that want a comprehensive PMS with in-built marketing, online check-in, and detailed reporting.
• Properties requiring multi-lingual support or multi-currency capabilities.
• Businesses looking for a platform with a proven track record in Europe, North and South America.

Not ideal if:

• Your hotel is a small, regional property with minimal automation needs.
• You prefer a lightweight, easy-to-start system with fewer features.
• Your primary market is in regions where NewBook has a stronger regional presence.

What Type of Hotel Should Use NewBook?

• Small motels, RV parks, and regional properties prioritizing simplicity and rapid onboarding.
• Teams that value dedicated regional support and a straightforward, cloud-based system.
• Properties with a focus on online bookings, support, and automation without complex revenue management.
• Hotels in Australia, New Zealand, or similar regions where NewBook is more established.

Not ideal if:

• You require advanced revenue management, multi-currency handling, or extensive integrations.
• Your operation is complex and seeks a highly customizable platform.
• You need a global solution with a broad regional presence.

eviivo vs NewBook: The Bottom Line for Hotels

eviivo is a feature-rich, globally recognized property management solution with 54 unique capabilities, making it ideal for independent and vacation rental properties needing advanced automation and integrations. Its extensive support network and broad regional presence outperform NewBook when it comes to scale and feature depth.

NewBook excels in ease of use, support, and quick onboarding, making it suitable for motels, RV parks, and small properties that value simplicity and local support. Its streamlined platform enables efficient operations without the complexity of larger PMS systems.

If your hotel needs a versatile, established platform with extensive features and a global footprint, eviivo is the definitive choice. For regional properties prioritizing ease of use, dedicated support, and quick setup, NewBook is the better option.

This comparison provides a clear understanding of which platform aligns with your hotel’s size, segment, and operational preferences, ensuring you make an informed decision based on your specific needs.