The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 216 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Native Email Marketing and Guest Feedback Management.
OnRes shines .
Side-by-side ratings based on 216 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 216 | 0 |
After analyzing 216 verified reviews, eviivo users most value its customer service, user friendly interface and ease of use, communication and integration, while OnRes users highlight . Click any theme to see what reviewers say.
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Customer Service
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User Friendly Interface and Ease of Use
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Communication and Integration
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Training and Documentation
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Chat Support Limitations
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Booking Management
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Group Management and Automation
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #11 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #18 14 reviews | — |
| Large (75-199 rooms) ▾ | #10 6 reviews | — |
| X-Large (200+ rooms) | #21 0 reviews | — |
By Property Type
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| Boutique ▾ | #10 44 reviews | — |
| Luxury ▾ | #7 35 reviews | — |
| Branded / Chain ▾ | #10 19 reviews | — |
| Extended Stay ▾ | #10 12 reviews | — |
By Region
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| North America ▾ | #10 30 reviews | — |
| Europe ▾ | #3 152 reviews | — |
| Asia Pacific | #25 2 reviews | — |
| Middle East | #21 0 reviews | — |
Choosing between eviivo Suite™ HMS and OnRes All-in-1 HMS depends on your hotel’s specific needs, operational complexity, and growth ambitions. Both products aim to streamline hotel management, but their approaches, features, and market presence differ significantly.
eviivo Suite™ is a mature, highly-rated platform with a broad feature set, extensive regional coverage, and a large user base. OnRes, while newer and less reviewed, offers a more streamlined, operationally focused system tailored to specific workflow management.
So, which product aligns best with your hotel’s goals: comprehensive management or simplified operations?
eviivo stands out with its 191 reviews and a high recent review count of 22 in the past six months, indicating active, current user experiences. In contrast, OnRes has no reviews and a smaller, less established presence.
eviivo’s average rating of 1/5 in overall hotel reviews is misleading; its high HTR score of approximately 88 and a 95% likelihood to recommend suggest strong satisfaction among users. OnRes, lacking recent reviews, provides limited insight into current user satisfaction but claims to simplify workflows.
Both products tackle hotel management—eviivo with a comprehensive suite and OnRes with core operational tools. Do you need a full management platform or a specialized workflow solution?
If your hotel prioritizes a full-featured PMS capable of handling multi-channel distribution, guest engagement, and revenue management, eviivo is the clear choice. With 54 unique features—including multi-currency, booking engine, native email marketing, and property management modules—it caters well to independent hotels, B&Bs, and vacation rentals seeking to grow their direct bookings.
OnRes is better suited if your hotel needs to coordinate staff, housekeeping, and maintenance without the complexity of a broad PMS. Its focus on task automation and operational workflows fits properties emphasizing daily efficiency, especially if your team prefers a straightforward, integrated task management system.
Choose eviivo for growth-oriented properties seeking advanced marketing, revenue tools, and extensive integrations. Opt for OnRes if your priority is operational efficiency and staff coordination with less emphasis on channel management or guest marketing.
eviivo’s ease of use is highly rated at 4.48/5, with many users citing its intuitive interface, quick onboarding, and helpful training sessions. Its review highlights that staff find it simple to adopt, and the system’s design supports efficient management of bookings and reports.
OnRes, lacking detailed feedback, makes it difficult to evaluate its user-friendliness. Its smaller team and limited reviews suggest a potentially less tested interface, likely more straightforward for operational tasks than extensive management.
Edge: eviivo.
eviivo offers 54 unique features, including a multi-currency booking engine, automated night audit, guest CRM, digital registration, and revenue management tools—many of which OnRes does not provide. Its property management system, rate shopping, email marketing, and guest feedback modules set it apart from OnRes’s more limited feature set.
OnRes focuses on core operational automation, such as staff and maintenance workflows, without extensive marketing or distribution features. If your hotel needs a broad feature set, eviivo has the edge.
Edge: eviivo.
eviivo’s customer support boasts a high rating of 4.57/5, with many reviewers praising its professionalism, responsiveness, and thorough training. Users appreciate timely assistance, especially during onboarding, which is a critical factor for smooth implementation.
OnRes offers no publicly available review data, making it difficult to assess support quality. Given eviivo’s established support reputation, it holds the advantage.
Edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia and Booking.com, and specialized solutions like Tripadvisor and RoomPriceGenie. Its extensive network supports a variety of marketing, revenue, and operational tools, providing flexibility for your hotel.
OnRes has only 2 verified integrations, with partners like Whistle and OnRes itself, limiting its connectivity options. For broader external integration, eviivo is the clear winner.
Edge: eviivo.
eviivo’s reviews are recent and plentiful, with a 95% likelihood to recommend, indicating strong satisfaction. Its diverse property usage—from B&Bs to small hotels—reflects broad appeal.
OnRes has no reviews to evaluate hotel ratings, making it impossible to gauge user satisfaction at this time. Given the volume and recency of eviivo’s reviews, it is the more trusted choice.
Edge: eviivo.
eviivo’s pricing starts at $700 per month with no free tier or trial, reflecting its comprehensive feature set. OnRes’s pricing details are not publicly available, which complicates direct comparison.
Given the higher cost for eviivo, ensure your budget aligns with its extensive capabilities. The lack of transparent pricing for OnRes suggests it may be more affordable but potentially less feature-rich.
eviivo Suite™ is a comprehensive, feature-rich platform supported by a strong user base, recent positive reviews, and broad regional presence. It caters to independent hotels and vacation rentals looking to grow their direct bookings while managing operations and marketing from a single system.
OnRes offers a focused approach on operational efficiency—ideal for hotels that want to simplify internal workflows, staff coordination, and maintenance, with less emphasis on distribution or marketing.
If your hotel needs a full management solution with proven support and extensive integrations, eviivo is the safer, more established choice. Opt for OnRes if your primary concern is operational workflow automation and you prefer a leaner, task-focused platform.
Overall, eviivo’s large review base, recent positive feedback, and feature depth position it as the stronger option for most hotels, especially those with ambitions to expand and improve guest engagement. OnRes may suit properties with straightforward operational needs but lacks the market presence and user validation to challenge eviivo’s leadership.
Your decision should hinge on whether your hotel needs a broad management system or a streamlined operational tool—both can support your growth, but one is notably more proven and versatile at this stage.
According to HTR's product database, eviivo Suite™ HMS and OnRes All-in-1 HMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| Group Booking Engine | ||
| Multi-currency | ||
| Native Email Marketing | ||
| Website Development |
Showing top differences. 42 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
No published case study for this goal yet.
What hoteliers love
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
Integration with communication tools like SMS and WhatsApp is a notable feature many users appreciate for streamlining customer interactions. This add... Integration with communication tools like SMS and WhatsApp is a notable feature many users appreciate for streamlining customer interactions. This adds to the customization and personalization of the guest experience.
Where hoteliers push back
While Eviivo's chat support is generally praised, some users report limitations such as limited availability and variable advisor quality. Improving t... While Eviivo's chat support is generally praised, some users report limitations such as limited availability and variable advisor quality. Improving these aspects could enhance the overall customer service experience.
Eviivo's efficient reservation and booking management features are praised, helping hotels manage room availability and bookings seamlessly across dif... Eviivo's efficient reservation and booking management features are praised, helping hotels manage room availability and bookings seamlessly across different channels. This enhances revenue optimization by ensuring effective occupancy management.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ HMS and OnRes All-in-1 HMS share many core Hotel Management Software features, but each has unique capabilities. eviivo Suite™ HMS offers 32 verified integration partners, while OnRes All-in-1 HMS offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ HMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ HMS: No. OnRes All-in-1 HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 88 and OnRes has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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