eviivo Suite™ HMS vs. Roomsy HMS:
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ HMS and Roomsy HMS hinges on your hotel's specific needs and operational priorities. Both products aim to streamline management, but eviivo offers a broader, more established platform with extensive integrations and features, whereas Roomsy emphasizes simplicity and quick onboarding. Your decision should reflect whether your team values depth of functionality or ease of use more.

While Roomsy's reviews are not available, eviivo’s 191 reviews, with recent feedback from 22 users, provide a clearer picture of performance. Given the recent reviews and high rating, eviivo’s platform currently has a stronger reputation.

Is eviivo Suite™ or Roomsy HMS Better for Hotels?

eviivo Suite™ and Roomsy both serve hotel management, channel distribution, and booking functions. eviivo’s strengths lie in its comprehensive feature set, including multi-channel management, guest messaging, revenue tools, and integrations, making it suitable for larger or more complex properties. Roomsy, on the other hand, claims simplicity with a user-friendly interface, quick onboarding, and automation, which may suit smaller hotels or operators new to PMS software.

eviivo’s extensive regional presence across North and South America, Europe, and the Pacific, contrasted with Roomsy’s North American focus, underscores eviivo’s broader market reach. eviivo’s long-standing history since 2004 and large team of 132 employees contribute to its stability and ongoing development, unlike Roomsy’s smaller, less documented presence.

The core divergence is in the depth versus simplicity of features: eviivo caters to properties needing advanced tools and detailed control, while Roomsy markets itself as an easy-to-implement system for operators prioritizing straightforward management. Which approach aligns best with your hotel’s operational style?

eviivo Suite™ vs Roomsy HMS: Which Should Your Hotel Choose?

If your hotel needs a robust, feature-rich platform capable of handling multiple properties, extensive integrations, and advanced revenue management, eviivo is the clear choice. Its comprehensive capabilities—such as multi-currency, group booking engine, native email marketing, and detailed reporting—are ideal for hotels aiming to scale or improve operational efficiency.

On the other hand, if your team values fast onboarding, simple navigation, and essential reservation management without the complexity, Roomsy could be suitable. However, given that Roomsy lacks available reviews or detailed feature comparisons, eviivo’s proven track record makes it the more dependable option for most hotels seeking a full-featured PMS.

In conclusion, opt for eviivo if you need a trusted, established system with a large support network. Choose Roomsy if you prioritize ease of use and minimal setup, but be aware of the limited information on its performance.

Is eviivo Suite™ or Roomsy HMS Easier to Use?

eviivo scores highly for ease of use, with a 4.48/5 rating and positive feedback from users thanking its intuitive interface and straightforward reservation, billing, and report functions. Onboarding also receives favorable reviews at 4.38/5, with many users appreciating the professionalism of training sessions.

Roomsy’s user interface claims to be simple and accessible, with quick onboarding and task automation, yet its review data is unavailable, making it difficult to assess its real-world usability. Without user feedback, it’s uncertain how it compares directly to eviivo’s well-documented ease of adoption.

Edge: eviivo.

Which Has Better Features: eviivo Suite™ or Roomsy HMS?

eviivo boasts an extensive feature set with 54 unique functionalities, including multi-currency support, group booking, native email marketing, website development, revenue management, automated night audits, guest profiles, and integrated CRS. These features cater to larger, multi-property hotels or those seeking detailed operational control.

Roomsy offers core PMS features, channel management, booking engine, and optional website creation, but the source does not specify the number of features. Its strength lies in simplicity and automation rather than extensive capabilities.

Edge: eviivo.

Which Has Better Customer Support: eviivo or Roomsy?

eviivo’s customer support scores a 4.57/5, with recent reviews highlighting professionalism, responsiveness, and helpful onboarding, especially during training sessions. Many users appreciate their quick problem resolution and ongoing support, although some note minor inconsistencies.

Roomsy’s support ratings are unavailable, but with only 2 employees and no recent reviews, its support quality remains unverified. This lack of feedback suggests eviivo’s established reputation makes it the safer choice for reliable assistance.

Edge: eviivo.

Which Has More Integrations: eviivo or Roomsy?

eviivo connects to 32 verified partners, including major OTAs like Expedia, Booking.com, and industry-specific tools like Experience Hotel, Hotelchamp, and Canary Technologies. Its extensive integrations facilitate multi-channel distribution, reputation management, and payment processing.

Roomsy’s integration options are limited to three verified partners, including SiteMinder, Cloudbeds, and Roomsy itself. This narrower selection restricts connectivity with third-party platforms, potentially limiting scalability.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Roomsy?

eviivo’s reviews are recent and plentiful, with a 95% likelihood to recommend and a 4.57/5 customer support rating. Hotels across varied segments, especially Bed & Breakfasts and independent properties, rate it highly for usability and value.

Roomsy’s review absence makes comparison impossible. Given eviivo’s active user base and recent positive feedback, it earns the higher hotel rating.

Edge: eviivo.

How Much Do eviivo and Roomsy Cost?

eviivo charges a base price of $700 per month, with no free trial or implementation fees. Its pricing model is straightforward for larger properties that require extensive features.

Roomsy’s pricing details are not publicly available, making direct comparison difficult. Its lack of transparent costs suggests it might be more suitable for smaller operations or those willing to inquire about custom pricing.

What Type of Hotel Should Use eviivo?

• Hotels that operate multiple properties or aim to grow their portfolio.
• Independent hotels, B&Bs, and inns seeking a trusted, feature-rich PMS.
• Hotels requiring multi-channel distribution and detailed revenue management.
• Teams looking for comprehensive guest profiling and marketing tools.
• Hotels that value reliable support and extensive integrations.

Not ideal if your property is very small, with minimal management needs, or if you need a quick, basic setup without many features.

What Type of Hotel Should Use Roomsy?

• Small hotels or boutique properties prioritizing ease of use.
• Vacation rentals or hostels managing reservations with minimal complexity.
• Operators seeking quick onboarding and automation.
• Hotels with limited management needs, not requiring extensive integrations.
• Businesses that prefer a simplified, all-in-one platform.

Not ideal if you need advanced features, numerous integrations, or detailed revenue tools.

eviivo vs Roomsy: The Bottom Line for Hotels

eviivo is a well-established, feature-heavy platform suitable for independent, multi-property, or growth-oriented hotels. Its extensive integrations, advanced revenue management, and proven support make it a reliable choice for hotels seeking control and scalability.

Roomsy, lacking detailed reviews and feature disclosures, appears geared toward smaller properties that value simplicity and fast onboarding. Its limited information suggests it may not support complex operations or growth at the same level as eviivo.

For most hoteliers, particularly those with larger portfolios or seeking comprehensive tools, eviivo remains the stronger option. If your hotel is small and your priority is ease of use, Roomsy could be considered, but proceed cautiously given the lack of supporting reviews.