eviivo Suite™ VRS vs. Hostaway:
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ VRS and Hostaway hinges on your hotel’s specific needs and operational priorities. Both platforms aim to streamline vacation rental management, but they diverge significantly in their approach, features, and target audiences. eviivo is best known for its extensive property management capabilities and long-standing reputation, while Hostaway emphasizes automation, integrations, and scalability for growing rental portfolios. Which platform aligns better with your current and future needs?

Is eviivo Suite™ VRS or Hostaway Better for Hotels?

eviivo Suite™ VRS and Hostaway are both designed to facilitate short-term rental management, but their core strengths differ. eviivo excels in multi-property management, complex automation, and a broad set of features tailored to diverse property types, including vacation rentals, B&Bs, and serviced apartments. Conversely, Hostaway is more focused on automation, channel management, and scaling operations, making it well-suited for property managers with larger portfolios aiming for rapid growth. Do these differences align with your hotel’s strategic priorities?

Hostaway vs eviivo Suite™ VRS: Which Should Your Hotel Choose?

If your hotel needs robust multi-property management, detailed automation, and advanced features such as review management and website development, eviivo is the superior choice. Its 150 reviews, with a high recent review count (22 in the last six months), signal active user engagement and ongoing product development. If, however, your team prioritizes intuitive automation, channel synchronization, and scalable solutions for growing portfolios, Hostaway's 80 reviews—more recent with 51 in the last six months—point to a highly engaged, current user base. Which of these profiles better matches your current operations and growth plans?

Is eviivo Suite™ VRS or Hostaway Easier to Use?

Both platforms are rated highly for ease of use—eviivo at 4.65/5 and Hostaway at 4.63/5—indicating intuitive interfaces and straightforward onboarding. eviivo’s onboarding scores slightly higher (4.64/5 vs. 4.71/5), and users praise its simple management dashboard. Hostaway’s support and onboarding are also strongly rated, with users appreciating detailed walkthroughs and the platform’s logical layout. Still, eviivo’s extensive feature set and support for complex operations may require a steeper learning curve initially. Edge: eviivo.

Which Has Better Features: eviivo Suite™ VRS or Hostaway?

eviivo offers a total of 22 unique features, including task management, multi-calendar control, content synchronization, review management, website development, payment processing, and smart lock integrations. Hostaway provides three exclusive features: Guest Portal, CRM & Lead Management, and an App Marketplace. Both share seven core features, but eviivo’s broader feature set makes it more versatile for diverse property management needs. For comprehensive control and automation, eviivo's extensive features give it the edge.

Which Has Better Customer Support: eviivo Suite™ VRS or Hostaway?

eviivo’s customer support is rated at 4.77/5 with praise for its knowledgeable, available staff and quick responses, especially during onboarding. Users highlight the professionalism of support contacts like Clémence and Sorin, though some desire more advanced training resources. Hostaway’s support scores slightly lower at 4.75/5 but is also highly rated, with users appreciating the 24/5 live chat support and dedicated onboarding. Support quality is strong in both, but eviivo’s recent review activity and higher score make it marginally preferable. Edge: eviivo.

Which Has More Integrations: eviivo or Hostaway?

eviivo integrates with 32 verified partners, including notable names like Experience Hotel, Hotelchamp, Tripadvisor, and Stripe. Hostaway, with 14 verified partners, offers integrations such as Airbnb, Vrbo, and ChargeAutomation but has fewer overall. Shared partners include Duve, PriceLabs, and CheKin. If extensive third-party integrations are vital for your operations, eviivo’s broader ecosystem makes it the better choice.

Which Do Hoteliers Rate Higher: eviivo Suite™ VRS or Hostaway?

eviivo's reviews, with 150 total (22 recent), show a strong satisfaction level, especially among vacation rental operators and B&Bs, with consistent praise for reliability and support. Hostaway, with 80 reviews and a recent surge (51 in the last six months), receives near-perfect ratings (all 5/5) from property managers scaling their portfolios. If recent reviews and high ratings are your priority, Hostaway’s current user satisfaction indicates a highly engaged, happy customer base across different property types. Edge: Hostaway.

How Much Do eviivo Suite™ VRS and Hostaway Cost?

eviivo charges a flat $700 monthly fee with no free tier or trial, making it straightforward for budgeting. Hostaway’s pricing is not publicly disclosed, but it is positioned as a scalable platform with flexible options suited for larger portfolios. Since both are paid platforms without trial options, your decision may depend on the value you see in features relative to this flat fee, with eviivo providing transparency upfront.

What Type of Hotel Should Use eviivo Suite™ VRS?

• Hotels and property owners with multiple properties seeking centralized management.
• Teams requiring automation of guest communications, review management, and website building.
• Hotels looking for integrations with third-party access systems or payment gateways.
• Operators managing diverse property types, from vacation rentals to boutique inns.
• Those wanting extensive automation and multi-calendar control. Not ideal if…
• You operate a small property with minimal management needs.
• Your focus is solely on traditional hotel services without rental management.
• You require simple, lightweight software without advanced automation features.

What Type of Hotel Should Use Hostaway?

• Property managers overseeing large portfolios, scaling from 5 to 500+ properties.
• Teams that prioritize automation of guest communication and dynamic pricing.
• Hotels seeking channel management with real-time synchronization across Airbnb, Vrbo, Booking.com, and Google.
• Managers interested in creating custom direct booking websites.
• Operators who want integrated owner portals and automated financial reporting. Not ideal if…
• Your portfolio is small or only includes a few properties.
• You need specialized features like website development or review management (which are limited in Hostaway).
• Your focus is on properties outside the vacation rental niche or with complex, custom automation needs.

The Bottom Line for Hotels: Which Platform Is Right?

eviivo Suite™ VRS and Hostaway serve different hotel profiles. eviivo is suited for owners and managers with diverse property portfolios who need extensive management and automation tools. Hostaway is ideal for scaling property managers seeking automation, channel management, and revenue optimization at a larger scale.

If your priority is comprehensive property management, detailed automation, and a broad feature set, eviivo’s 150 reviews and recent activity make it the clear choice. For rapid growth, streamlined automation, and high user satisfaction, especially among larger portfolios, Hostaway's current high ratings and recent reviews position it as the better pick.

In summary, choose eviivo if you want a robust, all-in-one property management system. Opt for Hostaway if you’re focused on automation, scalability, and maximizing revenue potential through integrated channels.