eviivo Suite™ VRS
4.9 (83 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
eviivo Suite™ VRS
Ranked 1 (out of 22) in Vacation Rental Software
2024 Winner
Hotel Software
Hoteliers voted eviivo as the #1 Vacation Rental Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldAn exceptional AI powered vacation rental platform designed to drive growth and give you your life back.
96% recommended by 298 hotels
Hotel zum Landsberger Hof, Brambles of Inveraray & 296 others
What is eviivo?
Founded in 2004 | Headquarters in United Kingdom | 132 employees
eviivo Suite™ VRS is a comprehensive property management system specifically designed for short-term rental owners and managers. The platform centralizes reservation management, synchronizes seamlessly with multiple online travel agencies (OTAs), and simplifies payment and promotion handling. By eliminating duplicate bookings and allowing easy rate adjustments, eviivo Suite™ VRS significantly boosts operational efficiency and helps increase revenue. Ideal for a wide range of properties from apartments and beach condos to farms and vineyards, it’s the perfect tool to streamline guest management and reduce the stress of daily operations.
Capabilities
eviivo doesn’t have any benefits or use cases available
Features
Operations & Property Management
4/5 features
Channel Management & Distribution
4/5 features
Ecommerce
4/5 features
Guest Experience
4/5 features
Price Optimization
4/5 features
Available Add-ons & Modules
Property Manager
Property Management Systems
Award-winning property management system for independent accommodations, from boutique hotels and vacation rentals to cottages, inns and castles.
Property Manager is included in the basic paid package.
Website Manager
Website Design
SEO & mobile-friendly website offered with eviivo Suite -- or simply add a booking button on your current website.
Channel Manager
Channel Manager
Connect eviivo Suite to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings.
Guest Manager
Hotel CRM & Email Marketing
Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews.
Performance Manager
Business Intelligence
Understand where demand comes from, and monitor your business performance at a glance.
Payment Manager
Payments Processing Software
ecure online card processing in full Level 1 PCI compliance.
Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.
Owner Manager
Owner Manager keeps you a step ahead by automatically calculating and keeping track of owner charges and deductions, whether you run a property portfolio or a single property.
Mobile App
eviivo Mobile, our revolutionary mobile app, mirrors eviivo Suite and allows you to run and manage your business anywhere, anytime.
eviivo Reviews Summary
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.3/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, eviivo Suite™ VRS is the #1 most trending product in the Vacation Rental Software category (out of 22) and the #39 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreeviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted eviivo as the #1 Vacation Rental Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
eviivo Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Eviivo Case Studies
eviivo y su automatización
(Spain)
eviivo es la herramienta que nos facilita todo este trabajo
Malaga (Spain)
Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.
London (United Kingdom)
The Historic Berkeley Place & eviivo - Elevating Historic Hospitality
Staunton (United States of America)
Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement
Carolles (France)
Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.
(United Kingdom)
Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée
Chessy (France)
The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.
Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg
Hochsauerlandkreis (Germany)
Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat
Timmendorfer Strand (Germany)
References
"We don't have to worry about double bookings with Eviivo either, which can be an issue if your bookings are coming in via several online travel agencies 'OTA's'. It was one of my worst fears! Trying to juggle calendars."
Stef and Simo
Owners @
Kilmartin Castle
"We have fond memories of sitting in various cafes all over Europe, a headphone each, and our Eviivo trainer on the other end of the phone talking us through how to use the system. We were travelling, collecting antiques to fill our B'n'B, before opening in October 2019. Hospitality was a completely new career for us and Eviivo made the software easy to understand, they were more than happy to answer what must have seemed like ridiculous questions (What's an OTA? Why do we need a merchant?) and they gave us the confidence to start taking bookings online. We discovered what it means to be PCI compliant, how important that is for the security of our guests, and Eviivo ticks that box. We don't have to worry about double bookings with Eviivo either, which can be an issue if your bookings are coming in via several online travel agencies 'OTA's'. It was one of my worst fears! Trying to juggle calendars. Over the last couple of years we have managed to drive more and more bookings directly through our website so it's great that we don't pay commission on those bookings via Eviivo. I can even offer a discount to people booking direct so there is incentive to do so. We've also just got our booze license and can now offer extras at the stage of booking. Also, I'm a bit of a geek so I love the many different types of reports. They are super useful at VAT time too!"
Stef and Simo
Owners @
"You are doing such a sterling job! Really! eviivo is such an intelligent PMS! This is coming from the seasoned hotelier who has seen a lot!"
Peter Gonda
Hotel Manager @
Denbies Vineyard Hotel
"eviivo has been the perfect technological solution for Galicia. We now have the first independent online booking engine managed by owners of holiday rentals."
Dulcinea Aguín
Association Head @
La Ermita Vivienda Turistica
"eviivo is reliable, affordable and it saves us a lot of work."
Ulrich Gerber
Owner @
Apartment Storchenfärbe
"eviivo give you the platform to take direct bookings through your own website, and that way it’s commission free for us, and we feel we’ve got quite an interesting, stylish website. eviivo are great, they’ve really generated a lot of bookings for us…yeah we’re really busy, we do find that most people now tend to book online, it’s what they want, they want that easy click of a button."
Sophie and Michelle McHugh-Budd
Owners @
The Shepherd's Purse
"We have fond memories of sitting in various cafes all over Europe, a headphone each, and our Eviivo trainer on the other end of the phone talking us through how to use the system. We were travelling, collecting antiques to fill our B'n'B, before opening in October 2019. Hospitality was a completely new career for us and Eviivo made the software easy to understand, they were more than happy to answer what must have seemed like ridiculous questions (What's an OTA? Why do we need a merchant?) and they gave us the confidence to start taking bookings online. We discovered what it means to be PCI compliant, how important that is for the security of our guests, and Eviivo ticks that box. We don't have to worry about double bookings with Eviivo either, which can be an issue if your bookings are coming in via several online travel agencies 'OTA's'. It was one of my worst fears! Trying to juggle calendars. Over the last couple of years we have managed to drive more and more bookings directly through our website so it's great that we don't pay commission on those bookings via Eviivo. I can even offer a discount to people booking direct so there is incentive to do so. We've also just got our booze license and can now offer extras at the stage of booking. Also, I'm a bit of a geek so I love the many different types of reports. They are super useful at VAT time too!"
Stef and Simo
Owners @
Kilmartin Castle
"The eviivo app is a godsend. Now I can be in control of my bookings wherever I am, whatever I am doing. I can check occupancy when I’m shopping so I know exactly what I need going forward and I can organise my own time too. The app is great because I get notifications immediately a booking comes in, no need to check emails or open up the PC. This means I can send “thank you“ texts and request information straight away, which creates a good impression with the guest. When I get telephone enquiries I can just open the app wherever I am and advise on availability, no having to ask the caller to wait while I get on the PC or call back when I get home. Lots of wins and I feel in control of my business without having to stay close to the house. Well done eviivo, I’d recommend all your users to get the app."
Vanessa Gummer
Hotel Owner @
Rosslyn House
"You are doing such a sterling job! Really! eviivo is such an intelligent PMS! This is coming from the seasoned hotelier who has seen a lot!"
Peter Gonda
Hotel Manager @
Denbies Vineyard Hotel
"eviivo has been the perfect technological solution for Galicia. We now have the first independent online booking engine managed by owners of holiday rentals."
Dulcinea Aguín
Association Head @
La Ermita Vivienda Turistica
"eviivo is reliable, affordable and it saves us a lot of work."
Ulrich Gerber
Owner @
Apartment Storchenfärbe
Featured Customers
Popularity by Segment
Size
161 | X-Small (1-9 room)
65 | Small (10-24 room)
34 | Medium (25-74 room)
27 | Large (75-199 room)
14 | X-Large (200+ room)
Country
92 | France
74 | United Kingdom
33 | Germany
29 | United States of America
17 | Spain
16 | Italy
6 | Morocco
6 | Canada
4 | Portugal
3 | Austria
2 | Ireland
2 | Malaysia
2 | Venezuela
1 | Maldives
1 | Malta
1 | Colombia
1 | South Africa
1 | Madagascar
1 | Switzerland
1 | Chile
1 | Brazil
1 | Argentina
1 | Croatia
Type
154 | Bed & Breakfast & Inns
116 | Vacation Rentals & Villas
56 | Luxury Hotels
51 | Boutiques
43 | Limited Service & Budget Hotels
37 | City Center Hotels
34 | Airport/Conference Hotels
29 | Extended Stay & Serviced Apartments
27 | Branded Hotels
27 | Resorts
7 | Hostels
6 | Motels
2 | Casinos
1 | RV Parks & Campgrounds
Region
244 | Europe
35 | North America
8 | Africa
6 | South America
3 | Asia Pacific
Category
166 | Channel Managers
138 | Property Management Systems
136 | Hotel Management Software
83 | Vacation Rental Software
More Products by eviivo
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Eviivo for its centralized reservation management, robust synchronization with OTAs, and ease of managing payments and promotions. The software improves operational efficiency by eliminating duplicate bookings and simplifying rate adjustments, contributing to increased revenue. Negative aspects include long waiting times for customer support, relatively high subscription costs, and the need for more connections with potential OTAs.
AI-generated from the text of customer reviews
Looking for specific info?
10
Responsiveness and effective follow-up initiated by Xavier who is very patient and responsive.
DIRECTEUR from 1 to 4 room Bed & Breakfast & Inn in Hayward (United States of America)
Verified
10 days ago
Xavier helped us a lot throughout the setup. He understood our needs and the specific nature of our rentals.
United States of America
United States of America
DIRECTEUR
X-Small Hotel
10
A great experience with eviivo
PDG from 10 to 24 room Boutique in Rome (Italy)
Verified
1 months ago
Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module.
Italy
Italy
PDG
Small Hotel
10
A great experience with eviivo
PDG from 10 to 24 room Boutique in Rome (Italy)
Verified
1 months ago
Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module.
Italy
Italy
PDG
Small Hotel
10
Very complete software, success if permanent support
Responsable Lodges Arverne from 25-49 room Boutique in Clarens (South Africa)
Verified
1 months ago
Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation.
South Africa
South Africa
Responsable Lodges Arverne
Medium Hotel
10
Powerful and easy-to-use software
Propriétaire from 25-49 room Vacation Rentals & Villa in Muhlbach-sur-Munster (France)
Verified
1 months ago
My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical service. Surout Mohamed support
France
France
Propriétaire
Medium Hotel
10
Great property management system
Property Manager from 500+ room Branded Hotel in Boston (United States of America)
Verified
1 months ago
The live support and quick help with every question I have. The communication features and the function make life easy. Great app.
United States of America
United States of America
Property Manager
X-Large Hotel
10
Very friendly support staff
PROPRIETAIRE CHAMBRE D HOTE from 1 to 4 room Bed & Breakfast & Inn in Longessaigne (France)
Verified
2 months ago
I really appreciated the telephone communication with Xavier. I thank him for that. Too bad it’s so complicated to have you!
France
France
PROPRIETAIRE CHAMBRE D HOTE
X-Small Hotel
10
Very happy with Mohammed.
CEO from 5 to 9 room Vacation Rentals & Villa in Sainte-Foy-de-Longas (France)
Verified
2 months ago
Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies.
France
France
CEO
X-Small Hotel
10
The tool is complete and relatively easy to use.
DIRIGEANT from 10 to 24 room Luxury Hotel in Istanbul (Turkiye)
Verified
2 months ago
Team availability, synchronization with online platforms, software execution speed, software adaptability, chat support.
Turkiye
Turkiye
DIRIGEANT
Small Hotel
10
Very well made software and top notch support.
Gérant / propriétaire from 100 to 199 room Branded Hotel in Dijon (France)
Verified
2 months ago
The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks to Katia and Gregory who were able to help me during the implementation of the software.
France
France
Gérant / propriétaire
Large Hotel
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- 10
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The hotel software eviivo offers a comprehensive solution for managing small to medium-sized hotels. With functions such as online booking management, channel management, invoicing and payment processing, eviivo facilitates daily operations and the management of various sales platforms. Overall, eviivo is a valuable software for hoteliers who want to manage their bookings efficiently and centrally. We can only recommend eviivo and are happy to be able to work with eviivo as a partner.
Showing all answers to: "What does this product or service do well?"
The hotel software eviivo offers a comprehensive solution for managing small to medium-sized hotels. With functions such as online booking management, channel management, invoicing and payment processing, eviivo facilitates daily operations and the management of various sales platforms. Overall, eviivo is a valuable software for hoteliers who want to manage their bookings efficiently and centrally. We can only recommend eviivo and are happy to be able to work with eviivo as a partner.
With the eviivo hotel software, accommodation managers can very easily keep track of their bookings and manage all the different booking channels. The booking situation can sometimes change so quickly, which is why I think the eviivo mobile app is especially helpful. It helps accommodation managers keep an eye on their availabilities even when they're not in the office.
Question:
What differentiates this product or service from the competition?
Answer:
1. Integrated channel management: Eviivo offers highly integrated channel management that allows room availability and prices to be updated in real time on multiple booking platforms simultaneously. This seamless integration reduces the risk of overbooking and saves time in managing different sales channels, which is particularly beneficial for smaller businesses that do not have dedicated revenue management teams. 2. Complete solution for small to medium-sized businesses: Unlike many other providers that often focus on larger hotel chains, eviivo is specifically tailored to the needs of small to medium-sized hotels. The software offers all essential functions in a user-friendly interface without the need for complex or expensive additional modules. This makes eviivo a cost-effective solution for small hotels, bed & breakfasts and vacation rentals that are looking for professional management of their bookings and guest data.
Showing all answers to: "What differentiates this product or service from the competition?"
1. Integrated channel management: Eviivo offers highly integrated channel management that allows room availability and prices to be updated in real time on multiple booking platforms simultaneously. This seamless integration reduces the risk of overbooking and saves time in managing different sales channels, which is particularly beneficial for smaller businesses that do not have dedicated revenue management teams. 2. Complete solution for small to medium-sized businesses: Unlike many other providers that often focus on larger hotel chains, eviivo is specifically tailored to the needs of small to medium-sized hotels. The software offers all essential functions in a user-friendly interface without the need for complex or expensive additional modules. This makes eviivo a cost-effective solution for small hotels, bed & breakfasts and vacation rentals that are looking for professional management of their bookings and guest data.
With its many different customization options, eviivo software is suitable for all accommodations. From the smallest holiday home to campgrounds and bigger hotels: Every host can pick exactly what they want and need from the different solutions.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Ein weiterer wichtiger Vorteil von eviivo ist der ausgezeichnete Kundenservice und das benutzerfreundliche Onboarding. Nutzer loben die schnelle und kompetente Unterstützung durch das Support-Team, das bei Problemen und Fragen zuverlässig zur Seite steht. Das Onboarding ist ebenfalls sehr gut gestaltet, mit klaren Anleitungen und persönlicher Unterstützung, wodurch neue Nutzer schnell und problemlos mit der Software arbeiten können.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Ein weiterer wichtiger Vorteil von eviivo ist der ausgezeichnete Kundenservice und das benutzerfreundliche Onboarding. Nutzer loben die schnelle und kompetente Unterstützung durch das Support-Team, das bei Problemen und Fragen zuverlässig zur Seite steht. Das Onboarding ist ebenfalls sehr gut gestaltet, mit klaren Anleitungen und persönlicher Unterstützung, wodurch neue Nutzer schnell und problemlos mit der Software arbeiten können.
We have come to know eviivo as a very trustworthy and reliable partner. The software solutions are well thought out and working with the eviivo team has always been a pleasure. My advice for hoteliers and hosts: Just give it a try!
Recommended by
Philipp Hill
Head of Product
@
UMP Utesch Media Processing GmbH
Ariane Benninger
Communications Manager
@
Gastfreund GmbH
Philipp Hill
Head of Product
@
UMP Utesch Media Processing GmbH
Ariane Benninger
Communications Manager
@
Gastfreund GmbH
Are you a consultant or vendor that recommends eviivo?
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Posts
eviivo
4 months ago
eviivo Wins TravelTech Breakthroughs’ “Hotel Channel Management Platform Of The Year” Award
eviivo
6 months ago
Eviivo Announces First-of-its-kind World Tour With Mobile Cinema Projector To Celebrate Independent Accommodation
eviivo
8 months ago
Eviivo’s Top 5 Hospitality And Booking Tech Trends For 2024
eviivo
10 months ago
eviivo y su automatización
eviivo
10 months ago
eviivo es la herramienta que nos facilita todo este trabajo
eviivo
10 months ago
Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.
eviivo
10 months ago
The Historic Berkeley Place & eviivo - Elevating Historic Hospitality
eviivo
10 months ago
Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement
eviivo
10 months ago
Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.
eviivo
10 months ago
Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée
eviivo
10 months ago
The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.
eviivo
10 months ago
Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg
eviivo
10 months ago
Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat
eviivo
11 months ago
Eviivo Debuts Industry-First, Groundbreaking AI-Powered Guest Messaging Tool For Short-Term Rentals And Independent Accommodations
eviivo
1 year ago
Eviivo sponsoring Industry Titans category of the Boutique Hotelier Power List 2023
eviivo
1 year ago
New Data: 5 Summer Travel Trends And Top Destinations in Europe For 2023
eviivo
1 year ago
eviivo Recognized With 2023 “TravelTech Mobile App Of The Year” Award By TravelTech Breakthrough
eviivo
1 year ago
How to Build an Effective Pricing Strategy
eviivo
1 year ago
Eviivo Launches First of its Kind Recognition Collection for Independent Accommodations in Travel Worldwide
eviivo
1 year ago
eviivo Reveals Top Hospitality Tech Trends For 2023
eviivo
2 years ago
eviivo Partners with Nuki, Vikey and Chekin to Enhance Digital Self Check-in as More Travelers Prefer High-Tech Access to Accommodations
eviivo
2 years ago
eviivo Debuts Groundbreaking Mobile App for Hosts, Property Owners and Boutique Hoteliers
eviivo Integrations
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Support
Unverified
eviivo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
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