The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Payment processing and Ancillary revenue tracking.
Jaras shines , with exclusive features like On premise.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $1,000/mo |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Jaras users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
When choosing a property management system (PMS), your primary concern is often which platform offers the most reliable, feature-rich, and user-friendly solution to meet your hotel's specific needs. Both eviivo Suite™ and Jaras aim to streamline operations, but eviivo's extensive review history, broad feature set, and global presence position it as the more established option. Jaras promises a modern, integrated experience, but with no reviews or market presence yet, its actual performance remains untested.
The core of your decision hinges on which system better addresses your operational complexity, growth plans, and support expectations. Are you seeking a proven platform with a track record of success, or a newer, potentially more flexible system that hasn't yet demonstrated its reliability?
eviivo Suite™ and Jaras aim to solve the fundamental challenge of managing multiple properties and distribution channels. eviivo has been trusted by over 28,000 accommodations worldwide since 2004, offering a comprehensive suite of features, including channel management, guest communication, online check-in, and automation. Its reviews highlight seamless booking, centralized management, and excellent customer support.
In contrast, Jaras, founded in 2023, is a cloud-native platform offering reservation management, channel integration with over 150 OTAs, automation, and financial tools. Despite the ambitious scope, it has yet to build a review base or demonstrate real-world performance, making its reliability uncertain.
Given the substantial difference in market presence and review volume, eviivo's platform is proven, whereas Jaras remains untested in live hotel environments. This raises the question: can a newer system deliver the same operational confidence as an industry veteran?
If your hotel needs a flexible, reliable PMS that integrates with major OTAs and offers extensive features — like guest messaging, online check-in, and automation — eviivo is the clear choice. It caters well to independent hotels, B&Bs, vacation rentals, and small chains looking for proven tools that enhance operational efficiency.
If, on the other hand, your team prioritizes a modern, potentially customizable platform with a focus on automation and distribution, and you're willing to accept the risk of an unproven provider, Jaras might appeal. However, given its lack of reviews and market data, eviivo’s established track record makes it the safer investment for most hoteliers.
For hoteliers aiming for stability and proven results, eviivo's long history and recent reviews make it the better option. Conversely, if your hotel is a tech startup or a small operation eager to experiment with new technology, Jaras might be worth considering — but with caution.
eviivo boasts a high ease-of-use rating of 4.43 out of 5, supported by 191 reviews, many praising its intuitive interface and onboarding support. Users consistently highlight how straightforward it is to adopt, with dedicated onboarding assistance and a mobile app that facilitates management on the go.
Jaras, with no publicly available reviews or ratings, provides no data on usability. Its interface is described as cloud-native and streamlined, but without user feedback, it's impossible to gauge how easily hotel teams can adopt and navigate it.
Edge: eviivo.
eviivo offers a feature set that includes channel management, payment processing, booking engine, guest CRM, email marketing, online check-in, and automation tools—totaling 36 unique features. Its platform supports multi-currency, group bookings, gift vouchers, and integrated hardware, making it highly versatile.
Jaras provides reservation, unit management, channel sync with over 150 OTAs, automation, and financial tools, but only offers 1 exclusive feature—its on-premise deployment option. Its feature count is significantly lower and less detailed, suggesting a narrower scope.
Edge: eviivo, with its broader, more mature feature set.
eviivo's support ratings are outstanding, with a 4.42 out of 5 rating backed by 191 reviews, many praising its responsiveness and onboarding assistance. Support staff are noted for their professionalism and ability to resolve issues quickly, which is critical during deployment and troubleshooting.
Jaras, founded in 2023, has no reviews or customer support ratings available, leaving uncertainty about post-sale assistance. Without user feedback, it’s difficult to assess whether it provides the same level of support.
Edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs, payment gateways, and channel managers such as Expedia, Booking.com, TripAdvisor, and D-Edge. These integrations enable real-time synchronization of rates, availability, and reservations, reducing manual tasks.
Jaras currently lists 0 verified integrations, indicating either a nascent partner network or limited connectivity. Its ability to expand distribution and automate workflows remains unproven.
Edge: eviivo.
eviivo's reviews are recent and plentiful, with a 4.43/5 ease-of-use score and a customer support rating of 4.42/5. Many users—especially in vacation rentals and B&B segments—highlight its reliability, ease of management, and excellent onboarding.
Jaras has no reviews or ratings, making it impossible to evaluate user satisfaction. Its lack of real-world feedback severely limits confidence in its performance.
Edge: eviivo.
eviivo charges a flat monthly fee of $700, with no free tier or trial, indicating a predictable cost structure suitable for hotels with stable revenue streams.
Jaras's pricing is $1,000 per month, also without a trial or free plan, which may be a consideration if budget constraints are tight. However, the higher price point for Jaras doesn't come with any added proven value or features.
Not ideal if your hotel needs highly customizable workflows beyond eviivo’s standard features or operates in regions with limited eviivo presence.
Not ideal if your hotel requires a proven support system or has complex legacy integrations, given Jaras’s lack of reviews and real-world validation.
eviivo is the established leader with a proven track record, extensive features, and a broad global footprint. Its recent reviews and high ratings demonstrate its reliability and customer satisfaction, making it a safer choice for most hoteliers.
Jaras offers a promising, modern approach with automation and extensive OTA connectivity, but without reviews or market presence, its performance remains unverified. It might appeal to early adopters willing to accept some risk and invest in a platform still proving itself.
If stability, proven support, and a comprehensive feature set are your priorities, choose eviivo. If you’re willing to gamble on a newer, untested solution with a focus on automation and future growth, Jaras could be interesting—though caution is advised.
According to HTR's product database, eviivo Suite™ PMS and Jaras share 15 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Channel Manager | ||
| Custom rates | ||
| Group functionality | ||
| On premise | ||
| Payment processing |
Showing top differences. 25 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Jaras share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Jaras offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Jaras: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Jaras has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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