The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 549 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
HOTELTIME shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Payment processing and Guest CRM.
Jaras shines , with exclusive features like On premise and Guest Messaging.
Side-by-side ratings based on 549 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | From $1,000/mo |
| Verified Reviews | 549 | 0 |
After analyzing 549 verified reviews, HOTELTIME users most value its user interface and learning curve, technical support, reporting and analytics, while Jaras users highlight . Click any theme to see what reviewers say.
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User Interface and Learning Curve
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Technical Support
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Mobile Optimization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #5 219 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 238 reviews | — |
| Large (75-199 rooms) ▾ | #2 46 reviews | — |
| X-Large (200+ rooms) ▾ | #8 7 reviews | — |
By Property Type
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| Boutique ▾ | #5 239 reviews | — |
| Luxury ▾ | #3 241 reviews | — |
| Branded / Chain ▾ | #4 143 reviews | — |
| Extended Stay ▾ | #4 49 reviews | — |
By Region
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| North America | #52 4 reviews | — |
| Europe ▾ | #2 384 reviews | — |
| Asia Pacific ▾ | #5 111 reviews | — |
| Middle East ▾ | #1 21 reviews | — |
Choosing between HotelTime PMS by HOTELTIME and Jaras hinges on your hotel’s size, operational complexity, and regional presence. While both aim to streamline property management, HotelTime’s extensive feature set and proven global presence make it the more mature solution, especially for larger or multi-property hotels. Jaras, being newer and less established, offers a modern, all-in-one cloud-native platform that appeals to properties seeking centralization and automation but lacks the same depth of customer feedback and integrations.
HotelTime PMS excels in serving a broad spectrum of hotels—from independent boutique properties to large resorts—thanks to its mature platform, rich feature set, and extensive integration options. It offers over 37 unique features exclusive to its platform, such as integrated CRS, payment processing, guest CRM, and automation tools, which support complex operations and scale effectively. Conversely, Jaras, with its single unique feature—guest messaging—and no verified integrations, seems tailored toward smaller or more tech-savvy properties prioritizing centralization and automation. The real question is, do you need HotelTime’s robust set of tools and global reach or Jaras’s simplified, modern approach?
If your hotel requires a comprehensive, proven PMS that handles multiple departments, integrations, and has a strong international footprint, HotelTime is the clear choice. Its ability to support properties of all sizes, backed by over 433 reviews and a high satisfaction score (4.83/5), underpins its reliability for larger or multi-property management teams. For smaller properties or those prioritizing automation, centralized operations, and ease of use, Jaras may appeal due to its integrated reservation, financial workflows, and over 150 OTA integrations—though it lacks the extensive user feedback and third-party support HotelTime offers.
HotelTime’s user interface has an average ease of use rating of 4.66/5, supported by a solid onboarding score of 4.63/5 and positive reviews emphasizing its intuitive design. Users frequently mention that, despite its complexity, once familiar, it streamlines operations and reduces workload. Jaras, with no available user ratings, leaves its ease of use uncertain, but its modern, cloud-native design suggests a straightforward experience. Still, without verified reviews, it’s difficult to confidently compare. Edge: HotelTime.
HotelTime boasts a total of 37 features exclusive to its platform—such as EPoS, integrated CRS, guest CRM, automated night audit, and mobile check-in—supporting complex, multifaceted hotel operations. In contrast, Jaras offers core reservation management, channel distribution with over 150 OTA integrations, and guest messaging. While Jaras simplifies central management, HotelTime’s broader feature set makes it more suitable for hotels with diverse operational needs. End of the day, HotelTime’s feature depth surpasses Jaras’s, making it the more comprehensive choice. Edge: HotelTime.
HotelTime’s support team scores 4.73/5, with reviews highlighting quick responses, helpfulness, and detailed onboarding. Users say, “Support staff are always on the other end of the phone and willing to help,” reinforcing confidence in their service. Jaras, founded in 2023 with no publicly available reviews, offers no verified support ratings, making it hard to assess. Given HotelTime’s established presence and recent customer feedback, it clearly provides better support at this stage. Edge: HotelTime.
HotelTime integrates with 58 verified partners, including major providers like Profitroom, Bookboost, and STR, enabling a seamless tech stack for larger operations. Jaras, launched in 2023, has no verified integrations, limiting its connectivity options. This substantial difference favors HotelTime for hotels seeking a flexible, integrated system capable of supporting complex workflows across multiple platforms. End of the day, HotelTime’s extensive integration network gives it a decisive edge. Edge: HotelTime.
HotelTime’s average rating of 4.83/5 from 433 reviews underscores high user satisfaction, particularly from resorts (5/5) and city hotels (4.82/5). Recent reviews highlight its ease of reservation management and support, making it a trusted choice. Jaras, with no reviews, offers no data on user satisfaction, leaving its rating unknown. HotelTime’s proven track record and recent positive feedback make it the clear leader here. Edge: HotelTime.
HotelTime charges a base price of $600/month, with no mention of freemium versions or additional fees. Jaras’s pricing starts at $1,000/month, also without free options. Considering HotelTime’s lower entry price and extensive feature set, it offers better value for most hotels, especially those seeking a proven, scalable system.
Not ideal if your hotel is a small, single-property operation with minimal operational complexity or if you prefer a simple, lightweight PMS.
Not ideal if you require extensive support, integrations with third-party providers, or proven experience in the global hospitality market.
HotelTime is a comprehensive, established PMS with a proven track record and a broad feature set that supports large and complex hotel operations. Its extensive integrations, high customer satisfaction, and regional presence make it suitable for larger resorts and multi-property groups.
Jaras, as a newer entrant, offers a sleek, cloud-native platform ideal for smaller, tech-savvy properties looking for automation and centralization, but with limited integration options and no verified reviews.
Choose HotelTime if your hotel needs reliability, depth, and proven performance; opt for Jaras if you want a modern, simplified system to get started quickly, especially if your operations are relatively straightforward.
According to HTR's product database, HotelTime PMS and Jaras share 14 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Custom rates | ||
| EPoS | ||
| Guest CRM | ||
| Guest Messaging | ||
| Integrated CRS | ||
| On premise | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
No published case study for this goal yet.
What hoteliers love
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Where hoteliers push back
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HotelTime PMS and Jaras share many core Property Management Systems features, but each has unique capabilities. HotelTime PMS offers 58 verified integration partners, while Jaras offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HotelTime PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HotelTime PMS: No. Jaras: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOTELTIME has an HT Score of 92 and Jaras has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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