The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 213 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Lodgical Solution shines in ease of use , with exclusive features like Mobile Device Notes & Tasks (Voice-to-Text).
Side-by-side ratings based on 213 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 5 |
After analyzing 213 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Lodgical Solution users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Responsive Customer Support
▾
|
|
|
+
Onboarding Expertise
▾
|
|
|
+
Technical Efficiency
▾
|
|
|
+
Booking and Reservation Efficiency
▾
|
|
| Cons | |
|
−
Improvement Suggestions
▾
|
|
|
−
Customization and Feature Development
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | #51 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | #55 2 reviews |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #19 41 reviews | #58 2 reviews |
| Luxury ▾ | #16 38 reviews | #52 2 reviews |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #15 39 reviews | #30 5 reviews |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Your hotel needs a property management system that streamlines operations, enhances guest experience, and integrates well with other tools. Both eviivo Suite™ and Lodgical Solution aim to meet these needs, but they approach it differently—eviivo with a broad, globally recognized platform, and Lodgical with a simpler, hotelier-built system. Which one will better support your hotel's growth and daily management?
eviivo Suite™ and Lodgical Solution both help manage reservations, guest communications, and operations, but their core strengths diverge. eviivo’s wide array of features and international presence make it suitable for diverse property types, while Lodgical offers a streamlined experience focused on ease of use. How do these differences align with your hotel's specific needs?
Recent reviews heavily favor eviivo, with 191 reviews compared to Lodgical’s 5, and eviivo’s higher overall ratings and more recent feedback underscore its stronger standing. Do you prioritize a proven, widely adopted platform, or are you seeking a more niche, straightforward solution?
If your hotel operates multiple properties with complex distribution needs, eviivo’s extensive online booking integrations, revenue management, and over 28 shared features make it a clear choice. Its strong international presence and larger user base provide more proven stability and support, especially for vacation rentals and independent hotels.
For smaller hotels or resorts seeking a cost-effective, easy-to-implement PMS with a focus on core operations like reservations and guest management, Lodgical’s simpler interface and strong user satisfaction (especially in North America) make it appealing. If your team values straightforward setup and daily usability, Lodgical fits better.
eviivo scores 4.43/5 for ease of use, but recent reviews highlight occasional complexity, especially for new users managing multiple properties. Its onboarding process is generally praised, yet some find the interface less intuitive, citing room for UX improvements.
Lodgical outperforms slightly with a 4.8/5 usability score, and reviewers emphasize its intuitive design, simplified workflows, and friendly support. Its interface is often described as easy for staff and managers to navigate, even for those less tech-savvy. Edge: Lodgical Solution.
eviivo boasts 23 unique features not found in Lodgical, including revenue management, multi-currency support, a guest app, automated night audit, and GDPR compliance. Its integrations with major OTAs and built-in automation tools set it apart for larger or multi-property hotels.
Lodgical offers just one exclusive feature – mobile device notes and tasks (voice-to-text) – but it covers essential PMS functions with simplicity. It excels in straightforward reservation and guest management but lacks advanced features like automated night audits or revenue modules.
Edge: eviivo Suite™.
eviivo’s support ratings are strong at 4.42/5, with many reviews praising its responsive, helpful customer service. Customers often highlight its onboarding assistance and ongoing support, which helps hotels maximize platform benefits.
Lodgical’s support is similarly rated at 4.6/5, with reviews emphasizing friendly staff and effective communication, especially appreciated by long-term users. Its smaller customer base results in more personalized service, but eviivo’s extensive support network gives it a slight edge. Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major booking engines, channel managers, and online travel agencies like Expedia, Booking.com, and TripAdvisor. This breadth allows for more scalable, multi-channel distribution, crucial for larger or expanding properties.
Lodgical connects with 20 verified partners, including key systems like RateBoard and RoomCloud, but it offers fewer third-party integrations overall. Its compatibility is more suited for properties with simpler tech stacks.
Edge: eviivo Suite™.
eviivo’s review score of 87.05 and a 95% likelihood to recommend reflect broad satisfaction, especially among independent hotels, B&Bs, and vacation rentals across Europe and North America. Recent reviews confirm that users value its automation and multi-channel capabilities.
Lodgical, with only 5 reviews and no recent data, has a limited but positive reputation among small hotels and resorts in North America. Given the volume and recency of eviivo’s feedback, it’s the clearer choice for most hoteliers.
Edge: eviivo Suite™.
eviivo charges a base fee of $700/month, with no free tier, monthly per-room charges, or implementation fees. Pricing aligns with its feature set and global support, making it a premium solution.
Lodgical does not publicly list pricing, but it is positioned as a more affordable, smaller-scale solution. Costs are likely lower, but so are the features and integrations, making it suitable for budget-conscious properties.
eviivo Suite™ is a comprehensive, internationally proven PMS with a broad feature set, robust OTA integrations, and a large user community. It’s suited for hotels looking for automation, multi-property management, and future scalability.
Lodgical Solution offers a simplified, user-friendly PMS ideal for small hotels that prioritize ease of use and direct support. Its limited features and integrations make it less suitable for larger or more complex operations.
Choose eviivo if your hotel values extensive features, global reach, and integration capabilities. Opt for Lodgical if you need a straightforward, affordable PMS that simplifies daily management without the bells and whistles.
For most hotels, especially those with growth ambitions or multiple properties, eviivo’s larger review base, recent positive feedback, and feature depth make it the stronger choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $700/mo | — |
According to HTR's product database, eviivo Suite™ PMS and Lodgical Solution share 28 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Cloud based | ||
| Mobile App | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Multi-currency | ||
| Revenue management module |
Showing top differences. 12 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Lodgical Solution share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Lodgical Solution offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lodgical Solution leads in ease of use at 4.8/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Lodgical Solution: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Lodgical Solution has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor