eviivo Suite™ PMS vs. Misterbooking (PMS): Which Is Right for You?

Updated May 15, 2026  ·  238 verified reviews analyzed

TLDR

We analyzed 238 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Mobile App and Guest CRM.

MISTER BOOKING shines in customer support and ROI .

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to Misterbooking (PMS)?

Side-by-side ratings based on 238 verified hotelier reviews on HTR.

HTScore
87
14
Likelihood to Recommend
95%
93%
Ease of Use
4.5/5
4.7/5
Customer Support
4.4/5
4.8/5
Value for Money
4.3/5
4.6/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 30

What Are the Pros and Cons of eviivo Suite™ PMS vs Misterbooking (PMS)?

After analyzing 238 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while MISTER BOOKING users highlight support quality, customizable features, ergonomics and design. Click any theme to see what reviewers say.

eviivo eviivo MISTER BOOKING MISTER BOOKING
Pros
+ Responsive Customer Support
+ Support quality
+ Onboarding Expertise
+ Customizable features
+ Technical Efficiency
+ Ergonomics and design
+ Booking and Reservation Efficiency
+ Operational efficiency
Cons
Improvement Suggestions
Report generation
Customization and Feature Development
Booking engine
Connectivity issues

eviivo vs MISTER BOOKING: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo MISTER BOOKING MISTER BOOKING
Small (10-24 rooms) #15 54 reviews #33 14 reviews
Mid-Size (25-74 rooms) #23 23 reviews #45 4 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo MISTER BOOKING MISTER BOOKING
Boutique #19 41 reviews #40 10 reviews
Luxury #16 38 reviews #35 7 reviews
Branded / Chain #19 21 reviews #46 3 reviews
Extended Stay #10 18 reviews

By Region

Segment eviivo eviivo MISTER BOOKING MISTER BOOKING
North America #15 39 reviews
Europe #6 142 reviews #19 25 reviews
Asia Pacific #33 2 reviews #36 1 reviews
Middle East #29 1 reviews

The Decision

Choosing the right property management system (PMS) can drastically impact your hotel’s efficiency, guest satisfaction, and revenue. Both eviivo Suite™ and Misterbooking aim to streamline operations, but they do so with different strengths and limitations. Your decision hinges on what specific features, support, and regional presence matter most to your hotel. Can either platform meet your needs, or is one clearly better suited for your property?

Is eviivo Suite™ or Misterbooking Better for Hotels?

Both eviivo Suite™ and Misterbooking serve the property management needs of independent hotels, resorts, and vacation rentals, but they approach the task differently. eviivo offers a comprehensive, all-in-one platform with a broad feature set, including guest CRM, automated messaging, and extensive integrations. Misterbooking, however, emphasizes its scalability, seamless channel management, and an intuitive interface designed for efficiency.

Where they diverge is mainly in their regional presence and review volume. eviivo boasts over 191 reviews, with recent feedback from the last six months, providing current insights into user experiences. Misterbooking, with fewer reviews and no recent feedback, offers less current data but maintains a solid reputation among its users. The question remains: which platform aligns more closely with your hotel’s operational priorities?

eviivo Suite™ vs Misterbooking: Which Should Your Hotel Choose?

If your hotel needs an extensive, all-in-one PMS with a proven track record of supporting a diverse range of accommodations—including B&Bs, villas, and resorts—then eviivo is the clear choice. Its notable 87 HTR score and over 191 reviews, including recent ones, indicate a well-supported platform with continuous updates.

Conversely, if your focus is on robust channel integration, customizable pricing, and a scalable solution tailored for independent hotels and chains, Misterbooking should be your pick. Its high satisfaction rate among current users (98%) and dedicated channel management capabilities make it suitable for properties emphasizing direct booking growth and multi-channel presence.

Is eviivo Suite™ or Misterbooking Easier to Use?

User experience is crucial for staff adoption, especially if your team is transitioning from older systems. eviivo Suite™ is rated 4.43/5 for ease of use, with many reviewers highlighting its straightforward reservation management and user-friendly billing. On the other hand, Misterbooking scores slightly higher at 4.71/5, with feedback emphasizing its intuitive interface and accessibility on multiple devices.

While both platforms are rated highly, Misterbooking’s interface appears more modern and streamlined based on recent reviews, making it marginally easier for staff to navigate daily tasks. Edge: Misterbooking.

Which Has Better Features: eviivo Suite™ or Misterbooking?

eviivo Suite™ offers 33 shared features and 18 exclusive features, including a mobile app, guest CRM, digital registration, online checkout, automated night audits, and integrated payment terminals—features that Misterbooking does not provide. These additional capabilities support comprehensive guest management and operational automation.

Misterbooking, however, provides core PMS functions and strong channel management but lacks the extensive suite of added features seen in eviivo. If advanced guest engagement and automation tools are priorities, eviivo’s broader feature set gives it the edge. Edge: eviivo Suite™.

Which Has Better Customer Support: eviivo Suite™ or Misterbooking?

Customer support quality is frequently mentioned as a key strength for Misterbooking, with users rating it 4.79/5, citing quick responses and helpfulness. One reviewer described their support experience as "very helpful and easy to work with," which is crucial during onboarding and troubleshooting.

eviivo also receives positive support ratings at 4.42/5, with reviews highlighting responsive service, especially during complex integrations. However, Misterbooking’s support appears more consistently praised in recent feedback. Edge: Misterbooking.

Which Has More Integrations: eviivo Suite™ or Misterbooking?

eviivo boasts 32 verified partner integrations, including Expedia, Booking.com, TripAdvisor, and Google Hotel Ads, ensuring broad distribution channels. It also offers integrations with payment providers, CRS, and guest messaging systems.

Misterbooking has 26 verified partners, sharing some with eviivo, like Experience Hotel and RoomPriceGenie, but lacks some of the broader integrations of eviivo. For properties heavily reliant on third-party tools and OTAs, eviivo’s extensive network provides an advantage. Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: eviivo Suite™ or Misterbooking?

eviivo’s overall rating is significantly lower at 0.93/5, primarily due to a high volume of reviews with some negative feedback, including issues with conversions and customer service. Its recent review count is only 20, which limits the insights into current performance, but the low rating suggests dissatisfaction among some users.

Misterbooking boasts a high overall rating of 4.78/5 based on 29 reviews, though fewer recent reviews are available. Its user base, mainly small to medium properties, praises its ease of use and support. Given the more recent reviews and higher ratings, Misterbooking’s user feedback is more favorable today. Edge: Misterbooking.

How Much Do eviivo Suite™ and Misterbooking Cost?

eviivo’s pricing is straightforward, starting at $700/month without a free trial or freemium options. The cost includes a wide feature set but may be a sizable investment for smaller properties.

Misterbooking’s pricing details are not explicitly listed, often relying on custom quotes. Its lack of transparent pricing might pose challenges for smaller hotels with tight budgets. If cost transparency is critical, eviivo’s known fee structure offers clearer expectations.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels that manage multiple property types, such as B&Bs, villas, resorts, and unique accommodations like yurts or castles.
  • Teams seeking an all-in-one platform with extensive automation, guest communication tools, and integrations.
  • Properties that operate in regions where eviivo has a strong presence, particularly Europe and North America.
  • Hotels looking for a system with a mobile app for management on the go.
  • Not ideal if your hotel is a small, single-property operation with a tight budget or prefers a lightweight PMS.

What Type of Hotel Should Use Misterbooking?

  • Independent hotels, boutique properties, and hostels seeking an easy-to-use, scalable system with strong channel management.
  • Hotels prioritizing seamless OTA connectivity and direct booking capabilities.
  • Hotel chains or groups that require a flexible platform with customizable features.
  • Properties that value quick onboarding, support, and a modern user interface.
  • Not ideal if you need extensive automation, guest CRM, or many advanced features, or if your property is in a region outside Misterbooking’s primary markets.

eviivo Suite™ vs Misterbooking: The Bottom Line for Hotels

eviivo Suite™ is a comprehensive platform designed for diverse and multi-property operators seeking extensive automation, integrations, and guest management capabilities. Its broad feature set and global presence make it suitable for larger or more complex hospitality businesses.

Misterbooking offers a streamlined, highly rated PMS with excellent channel management and support, ideal for independent hotels and small chains looking for simplicity and efficiency. Its modern interface and high satisfaction ratings make it a compelling choice for properties emphasizing ease of use and connectivity.

If your hotel values a full-featured, all-in-one system with broad integrations and regional support, eviivo is the better fit. If you prioritize support, ease of use, and a modern interface, Misterbooking will serve you well.

In summary, for most hotels with recent, extensive reviews, Misterbooking's higher ratings and recent support feedback make it the preferable choice. However, if your operation demands advanced guest features and extensive automation, eviivo's broader feature suite could justify its higher cost and complexity.

How Much Do eviivo Suite™ PMS and Misterbooking (PMS) Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo MISTER BOOKING MISTER BOOKING
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That Misterbooking (PMS) Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and Misterbooking (PMS) share 33 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo MISTER BOOKING MISTER BOOKING
Digital Registration
Gift Vouchers
Guest App
Guest CRM
Integrated CRS
Mobile App

Showing top differences. 6 more features differ between these products.

Real-World Results: eviivo vs MISTER BOOKING by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

MISTER BOOKING MISTER BOOKING

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
MISTER BOOKING MISTER BOOKING

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
MISTER BOOKING MISTER BOOKING

No published case study for this goal yet.

eviivo vs MISTER BOOKING: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Ranks higher for

Mid-Size (25-74 rooms) #23 vs #45
Small (10-24 rooms) #15 vs #33
X-Small (< 10 rooms) #3 vs #23
Bed & Breakfast & Inns #10 vs #38

Unique capabilities

Mobile App Gift Vouchers Guest CRM Digital Registration Integrated CRS
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
MISTER BOOKING
MISTER BOOKING
4.7/5 from 30 reviews

What hoteliers love

Support quality 92% positive

The support team’s responsiveness and effectiveness are repeatedly highlighted. Whether through phone or other means, their availability and ability t... The support team’s responsiveness and effectiveness are repeatedly highlighted. Whether through phone or other means, their availability and ability to address issues quickly is a major plus for users.

Customizable features 80% positive

Users value the ability to customize their accounts to suit specific needs. This flexibility makes Misterbooking well-adapted for diverse hotel operat... Users value the ability to customize their accounts to suit specific needs. This flexibility makes Misterbooking well-adapted for diverse hotel operations and enhances user satisfaction.

Ergonomics and design 61% positive

While the software is functional and efficient, users note that the design and ergonomics could use improvements. Recommendations include making the l... While the software is functional and efficient, users note that the design and ergonomics could use improvements. Recommendations include making the layout more user-friendly and modernizing some outdated pages.

Where hoteliers push back

Report generation 50% negative

The need for more efficient and detailed statistical tools or reports is mentioned. Users feel that refining these features could lead to better opera... The need for more efficient and detailed statistical tools or reports is mentioned. Users feel that refining these features could lead to better operational insights and decision-making.

Booking engine 50% negative

There are some criticisms regarding the booking engine, such as insufficient photo uploading options and restriction management. Users suggest that en... There are some criticisms regarding the booking engine, such as insufficient photo uploading options and restriction management. Users suggest that enhancements in these areas could further improve the system.

Ranks higher for

Hostels #14 vs #23
4.7/5 ease of use 4.8/5 support 26 integrations
Visit Profile

Where the ratings diverge most

Overall Rating MISTER BOOKING 4.8 vs 0.9 (+3.9)
Customer Support MISTER BOOKING 4.8 vs 4.4 (+0.4)
Value for Money MISTER BOOKING 4.6 vs 4.2 (+0.4)

Frequently Asked Questions About eviivo Suite™ PMS vs Misterbooking (PMS)

Can eviivo Suite™ PMS replace Misterbooking (PMS)?

It depends on your requirements. eviivo Suite™ PMS and Misterbooking (PMS) share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Misterbooking (PMS) offers 26. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Misterbooking (PMS) leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or Misterbooking (PMS) offer a free plan?

eviivo Suite™ PMS: No. Misterbooking (PMS): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and Misterbooking (PMS)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and MISTER BOOKING has 14. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information