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Misterbooking (PMS) vs. ThinkReservations PMS:
Which Is Right for You?
TLDR
We analyzed 425 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MISTER BOOKING shines when it comes to support quality , with exclusive features like Payment Requests and Revenue management module.
ThinkReservations shines when it comes to customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile App and Integrated Payment Terminal & Card Reader.
How Does Misterbooking (PMS) Compare to ThinkReservations PMS?
Side-by-side ratings based on 425 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 30 | 395 |
What Are the Pros and Cons of Misterbooking (PMS) vs ThinkReservations PMS?
After analyzing 425 verified reviews, MISTER BOOKING users most value its support quality, customizable features, ergonomics and design, while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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MISTER BOOKING
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ThinkReservations
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Support quality
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Customer Support
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Customizable features
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Operational Efficiency
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Ergonomics and design
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Data and Reporting
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Operational efficiency
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Integration with OTAs
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Report generation
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Pricing and Fees
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Booking engine
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Security Features
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Connectivity issues
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MISTER BOOKING vs ThinkReservations: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
MISTER BOOKING
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ThinkReservations
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|---|---|---|
| Small (10-24 rooms) ▾ | #33 14 reviews | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | #45 4 reviews | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment |
MISTER BOOKING
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ThinkReservations
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|---|---|---|
| Boutique ▾ | #40 10 reviews | #7 100 reviews |
| Luxury ▾ | #35 7 reviews | #7 70 reviews |
| Branded / Chain ▾ | #46 3 reviews | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment |
MISTER BOOKING
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ThinkReservations
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|---|---|---|
| North America ▾ | — | #1 386 reviews |
| Europe ▾ | #19 25 reviews | #57 0 reviews |
| Asia Pacific | #36 1 reviews | #32 0 reviews |
| Middle East | — | #32 0 reviews |
The Decision
Choosing a property management system (PMS) can feel overwhelming, especially when your hotel needs are evolving. Both Misterbooking and ThinkReservations aim to streamline operations and boost profitability, but they do so differently. Misterbooking emphasizes customization and integration, while ThinkReservations focuses on ease of use and automation. Your decision hinges on which features and support models align best with your hotel's size and goals.
Is Misterbooking or ThinkReservations Better for Hotels?
Both Misterbooking and ThinkReservations address core hotel management tasks—reservation handling, channel distribution, and guest services. Misterbooking, with its customizable interface and extensive integrations, caters to hotels seeking tailored solutions and control. Conversely, ThinkReservations offers a more intuitive experience with automated functions designed for hotels prioritizing simplicity and speed. Which aligns more with your operational style: flexibility or straightforward automation?
ThinkReservations vs Misterbooking: Which Should Your Hotel Choose?
If your hotel operates primarily in North America, values automation, and prefers a user-friendly interface, ThinkReservations is the stronger choice. It boasts 356 reviews with a 4.88/5 overall rating and recent activity—more recent reviews than Misterbooking. However, if your property is in Europe or you require deep customization, Misterbooking's more extensive feature set and regional presence may appeal. For hotels that prioritize rapid onboarding and high guest satisfaction, ThinkReservations stands out; for those needing tailored integrations and advanced pricing modules, Misterbooking is better suited.
Is Misterbooking or ThinkReservations Easier to Use?
ThinkReservations has a slight edge in usability, with a 4.82/5 ease-of-use rating based on over 350 reviews, most mentioning its straightforward interface and quick staff onboarding. Misterbooking, rated 4.71/5, is praised for its flexibility but noted to have a slightly steeper learning curve and ergonomic improvements needed. Recent reviews highlight ThinkReservations' intuitive design as a key factor in quick adoption. Edge: ThinkReservations.
Which Has Better Features: Misterbooking or ThinkReservations?
Misterbooking offers 33 unique features, including revenue management, employee messaging, and automated assignments—features that support complex, multi-property management. ThinkReservations, with 29 shared features plus 10 unique ones like EPoS, digital registration, and integrated payment terminals, emphasizes automation and guest engagement tools. ThinkReservations' additional features focus on operational speed and guest experience, making it more suitable for small to mid-sized hotels. Edge: Misterbooking.
Which Has Better Customer Support: Misterbooking or ThinkReservations?
Both products rate highly for support, with Misterbooking at 4.79/5 and ThinkReservations at 4.82/5, and recent reviews praise their accessibility. Users of ThinkReservations often mention its responsive and helpful team, especially during onboarding. Misterbooking’s support is similarly lauded for responsiveness, though less recent feedback makes it harder to gauge current support quality. Given the latest reviews, ThinkReservations has a slight advantage. Edge: ThinkReservations.
Which Has More Integrations: Misterbooking or ThinkReservations?
Misterbooking connects to 26 verified partners, including a diverse array of booking channels and management tools like SiteMinder and RoomChecking. ThinkReservations offers 16 verified integrations, including major OTAs like Airbnb, Expedia, and TripAdvisor, along with a few unique partners like TrustYou and OpenKey. While Misterbooking’s broader partner list might appeal to complex multi-channel setups, ThinkReservations’ reliable OTA integrations cater well to small and medium properties. Edge: Misterbooking.
Which Do Hoteliers Rate Higher: Misterbooking or ThinkReservations?
ThinkReservations receives a higher overall rating of 4.88/5 from 343 recent reviews, predominantly from small to boutique hotels and inns. It earns high marks for guest satisfaction and operational ease. Misterbooking’s 4.78/5 rating, based on 29 reviews, is strong, but its smaller review base and less recent activity mean less current feedback. For hoteliers seeking proven satisfaction, ThinkReservations is the clear favorite. Edge: ThinkReservations.
How Much Do Misterbooking and ThinkReservations Cost?
Misterbooking does not publicly specify pricing, but it’s known for its competitive, custom quotes based on hotel size and features. ThinkReservations costs $500 per month, with no setup fees or additional charges. The transparent monthly fee of ThinkReservations simplifies budgeting, whereas Misterbooking’s pricing negotiations could vary widely based on your hotel’s needs.
What Type of Hotel Should Use Misterbooking?
- Hotels that operate multiple properties or require deep customization in their PMS.
- Hotels in Europe or regions where Misterbooking has a stronger regional presence.
- Teams that need extensive integrations like revenue management and employee messaging.
- Hotels managing complex operations, such as resorts or large boutique hotels.
- Hotels that value tailored solutions over off-the-shelf simplicity.
Not ideal if you prioritize quick onboarding or are based primarily in North America.
What Type of Hotel Should Use ThinkReservations?
- Small independent hotels, inns, and bed & breakfasts looking for a straightforward, easy-to-learn PMS.
- Hotels that prioritize automation, upselling, and guest communication.
- Hotels in North America needing reliable OTA and channel integrations.
- Properties wanting an affordable, transparent monthly fee with minimal setup fuss.
- Hotels aiming for rapid staff adoption and minimal training time.
Not ideal if you require extensive customization or advanced revenue management features.
The Bottom Line for Hotels
Misterbooking offers a highly customizable, regionally focused PMS with a broad array of integrations and features tailored for complex hotel operations. It’s best suited for hotels seeking control, flexibility, and advanced management tools, often in Europe or multi-property environments. Its strengths lie in its customization options, revenue management, and extensive partner network.
ThinkReservations, on the other hand, excels in ease of use, automation, and guest engagement, making it ideal for small to mid-sized hotels in North America. Its high user satisfaction, recent reviews, and focus on operational speed make it a reliable choice for properties prioritizing simplicity and guest experience.
If your hotel needs a scalable, feature-rich PMS with regional support, Misterbooking is the logical choice. For hotels seeking an intuitive, quick-to-implement platform that emphasizes automation and guest satisfaction, ThinkReservations clearly leads. Either way, your decision should align with your operational complexity, regional presence, and growth ambitions.
How Much Do Misterbooking (PMS) and ThinkReservations PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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MISTER BOOKING
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ThinkReservations
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| Starting Price | — | From $500/mo |
Which Features Does Misterbooking (PMS) Have That ThinkReservations PMS Doesn't (and Vice Versa)?
According to HTR's product database, Misterbooking (PMS) and ThinkReservations PMS share 29 features. Here are the key differences — features one has that the other lacks.
| Feature |
MISTER BOOKING
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ThinkReservations
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| Automated Assignments | ||
| Automated night audit | ||
| Drag-n-Drop Tapechart | ||
| EPoS | ||
| Employee Messaging | ||
| Gift Vouchers | ||
| Payment Requests | ||
| Revenue management module | ||
| Task Management | ||
| Tax Configuration |
Showing top differences. 2 more features differ between these products.
Real-World Results: MISTER BOOKING vs ThinkReservations by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
MISTER BOOKING
No published case study for this goal yet.
Blue Tang Inn
Mid-Size
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
MISTER BOOKING
No published case study for this goal yet.
Yara Palm Springs
Small
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
MISTER BOOKING
No published case study for this goal yet.
Inn on Main
Small
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
MISTER BOOKING vs ThinkReservations: The Bottom Line
What hoteliers love
The support team’s responsiveness and effectiveness are repeatedly highlighted. Whether through phone or other means, their availability and ability t... The support team’s responsiveness and effectiveness are repeatedly highlighted. Whether through phone or other means, their availability and ability to address issues quickly is a major plus for users.
Users value the ability to customize their accounts to suit specific needs. This flexibility makes Misterbooking well-adapted for diverse hotel operat... Users value the ability to customize their accounts to suit specific needs. This flexibility makes Misterbooking well-adapted for diverse hotel operations and enhances user satisfaction.
While the software is functional and efficient, users note that the design and ergonomics could use improvements. Recommendations include making the l... While the software is functional and efficient, users note that the design and ergonomics could use improvements. Recommendations include making the layout more user-friendly and modernizing some outdated pages.
Where hoteliers push back
The need for more efficient and detailed statistical tools or reports is mentioned. Users feel that refining these features could lead to better opera... The need for more efficient and detailed statistical tools or reports is mentioned. Users feel that refining these features could lead to better operational insights and decision-making.
There are some criticisms regarding the booking engine, such as insufficient photo uploading options and restriction management. Users suggest that en... There are some criticisms regarding the booking engine, such as insufficient photo uploading options and restriction management. Users suggest that enhancements in these areas could further improve the system.
Ranks higher for
Unique capabilities
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Ranks higher for
Unique capabilities
Frequently Asked Questions About Misterbooking (PMS) vs ThinkReservations PMS
Can Misterbooking (PMS) replace ThinkReservations PMS?
It depends on your requirements. Misterbooking (PMS) and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Misterbooking (PMS) offers 26 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Misterbooking (PMS) or ThinkReservations PMS offer a free plan?
Misterbooking (PMS): No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Misterbooking (PMS) and ThinkReservations PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MISTER BOOKING has an HT Score of 14 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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