eviivo Suite™ PMS vs. Opera: Which Is Right for You?

Updated November 13, 2026  ·  230 verified reviews analyzed

TLDR

We analyzed 230 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in customer support and onboarding — especially for extended-stay properties (4.8/5), with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to Opera?

Side-by-side ratings based on 230 verified hotelier reviews on HTR.

HTScore
88
0
Likelihood to Recommend
93%
N/A
Ease of Use
4.4/5
N/A
Customer Support
4.4/5
N/A
Value for Money
4.3/5
N/A
Starting Price From $700/mo Contact sales
Verified Reviews 230 0

What Are the Pros and Cons of eviivo Suite™ PMS vs Opera?

After analyzing 230 verified reviews, eviivo users most value its customer support and onboarding, ease of use and daily operations, reporting and analytics, while Opera users highlight . Click any theme to see what reviewers say.

eviivo eviivo Opera
Pros
+ Customer support and onboarding ▾
+ Ease of use and daily operations ▾
+ Reporting and analytics ▾
+ Multi-property and centralized management ▾
Cons
− Interface, customization, and mobile/access limitations ▾
− Pricing, rate plans, and annual rate changes ▾
− Invoicing and billing workflows ▾

eviivo vs Opera: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo Opera
Small (10-24 rooms) ▾ #15 62 reviews —
Mid-Size (25-74 rooms) ▾ #21 24 reviews —
Large (75-199 rooms) ▾ #23 7 reviews —
X-Large (200+ rooms) #20 2 reviews —

By Property Type

Segment eviivo eviivo Opera
Boutique ▾ #17 48 reviews —
Luxury ▾ #15 41 reviews —
Branded / Chain ▾ #18 23 reviews —
Extended Stay ▾ #10 22 reviews —

By Region

Segment eviivo eviivo Opera
North America ▾ #15 41 reviews —
Europe ▾ #4 168 reviews —
Asia Pacific #37 2 reviews —
Middle East #33 1 reviews —

Is eviivo Suite™ PMS or Opera Better for Hotels?

eviivo Suite™ PMS is far better suited for hotels, especially small to medium independents and multi-property operators, due to its proven track record, extensive feature set, and wide international use. Opera lacks verifiable user feedback, published pricing, feature details, or integration data, making it impossible to recommend with confidence. eviivo solves critical challenges such as centralized channel management, guest communication, and multi-property oversight, which are operationally vital for modern hoteliers.

Both systems aim to support core property management workflows like reservations, front desk operations, and housekeeping. However, only eviivo’s cloud-based platform has demonstrated operational impact in multiple hotel segments, backed by 230 reviews averaging 4.6/5 overall and 4.1/5 in the last six months. Opera’s lack of reviews and verifiable data means the buyer risks uncertainty about its current capabilities and support quality.

eviivo Suite™ PMS vs Opera: Which Should Your Hotel Choose?

If you operate a small to medium-sized hotel, B&B, or vacation rental portfolio across North America or Europe, choose eviivo Suite™ PMS. Its 230 verified reviews include strong ratings from Bed & Breakfasts (4.7/5, 111 reviews), Vacation Rentals & Villas (4.7/5, 78 reviews), and Boutique Hotels (4.7/5, 48 reviews), proving its fit for these segments. Its cloud-based platform integrates with major OTAs and centralizes reservations, rates, and guest communications, backed by case studies showing operational efficiency gains and booking growth for properties ranging from 12 to over 200 rooms.

For hotels or groups seeking a proven, integrated platform with mobile access, AI-driven guest messaging, and a full suite including channel manager and revenue management, eviivo is clearly superior. Opera lacks any available user review data, feature disclosures, or integration listings, so its suitability remains unverified. The absence of pricing and case studies further limits confidence in Opera as a viable PMS choice today.

If your property is large or branded and requires enterprise-level features, consider other market options with verified performance data. Opera’s unknown status means it cannot be recommended for any segment without further evidence. eviivo’s demonstrated success with multi-property portfolios and diverse accommodation types makes it the safer, more operationally impactful choice.

Is eviivo Suite™ PMS or Opera Easier to Use?

eviivo Suite™ PMS scores 4.5/5 for ease of use and 4.4/5 for onboarding across 230 reviews, with users praising its intuitive interface and fast training times. Reviewers highlight mobile app accessibility and simplicity, noting that desk staff and owners quickly adopt the system, reducing operational friction. For example, one hotelier called eviivo’s promo system “five minutes and your promo is ready,” contrasting it with competitors requiring hours.

Opera lacks any published user reviews or ratings to assess ease of use or onboarding. Without real user feedback, it is impossible to verify if its interface facilitates quick staff adoption or supports operational workflows effectively. Consequently, eviivo’s verified ease of use and onboarding performance give it a clear advantage in practical implementation.

Edge: eviivo Suite™ PMS.

Which Has Better Features: eviivo Suite™ PMS or Opera?

eviivo Suite™ PMS offers 51 hotel-specific features that Opera does not list at all. These include a channel manager, revenue management module, payment processing, booking engine, housekeeping module, group functionality, mobile app, guest CRM, digital registration, guest messaging via SMS, integrated CRS, online check-in/out, task management, shift planning, and integrated payment terminals. Each feature directly impacts hotel operations by automating reservations, streamlining housekeeping workflows, enhancing guest communications, and facilitating revenue optimization.

For example, eviivo’s channel manager automatically synchronizes rates and availability across major OTAs like Booking.com, Expedia, and Airbnb, reducing double bookings and manual updates. The housekeeping mobile app and real-time status updates improve room readiness visibility for front desk and housekeeping teams. Automated night audits and shift planning reduce administrative burden on management.

Opera does not provide a feature list or unique capabilities for comparison. This lack of transparency prevents evaluation of its operational impact or differentiation. Given the breadth and depth of eviivo’s feature set, it clearly provides more functional value to hotels needing an all-in-one PMS.

Edge: eviivo Suite™ PMS.

Which Has Better Customer Support: eviivo Suite™ PMS or Opera?

eviivo Suite™ PMS earns a 4.4/5 rating for customer support and 4.4/5 for onboarding, based on 230 user reviews. Reviewers frequently commend the support team’s responsiveness, helpfulness, and proactive assistance. Users report smooth onboarding with hands-on help reducing internal staff burden. One user noted that “customer service was nice, if we could get a hold of them at all,” reflecting occasional delays during a forced migration, but most feedback is positive about support quality.

Opera offers no user reviews or ratings to assess customer support or onboarding quality. Without evidence, Opera’s support performance remains unknown to prospective buyers.

Edge: eviivo Suite™ PMS.

Which Has More Integrations: eviivo Suite™ PMS or Opera?

eviivo Suite™ PMS connects with 35 verified partners, including major OTAs and hospitality tech providers such as Experience Hotel, Hotelchamp, eRevMax, Tripadvisor, D-Edge, RoomPriceGenie, Duve, and Asksuite. These integrations enable seamless channel distribution, guest experience enhancements, revenue management, and marketing automation critical for hotel operations.

Opera lists zero verified integrations and no shared partners with eviivo. This absence severely limits its ability to connect with third-party tools, potentially increasing manual work and operational silos.

Hotels relying on extensive OTA distribution and additional guest experience tools should prefer eviivo’s robust integration ecosystem.

Edge: eviivo Suite™ PMS.

Which Do Hoteliers Rate Higher: eviivo Suite™ PMS or Opera?

eviivo Suite™ PMS holds a strong overall rating of 4.6/5 across 230 reviews, with a recent six-month rating of 4.1/5 from 25 reviews, indicating consistent performance. Its segment ratings are particularly high in Bed & Breakfasts & Inns (4.7/5, 111 reviews), Vacation Rentals & Villas (4.7/5, 78 reviews), and Boutique Hotels (4.7/5, 48 reviews). Extended Stay & Serviced Apartments and Luxury Hotels rate it even higher at 4.8/5.

Opera has no reviews or ratings at all, providing no basis for comparison. Therefore, eviivo is the clearly preferred solution among hoteliers who have publicly rated their PMS experience.

Edge: eviivo Suite™ PMS.

How Much Do eviivo Suite™ PMS and Opera Cost?

eviivo Suite™ PMS pricing is published as a base price of $700.00, with no freemium, monthly flat, or per-room fees and no implementation fee. This transparent pricing model simplifies budgeting for small and mid-sized properties.

Opera does not publish pricing information, nor does it offer trials or freemium options. The lack of pricing transparency adds risk to procurement decisions, especially for independent hotels with limited budgets.

Hotels prioritizing cost clarity and predictable billing should favor eviivo.

What Type of Hotel Should Use eviivo Suite™ PMS?

  • Hotels that manage multiple properties and require centralized control, as seen in case studies managing 3 to over 20 properties.
  • Bed & Breakfasts, Inns, and Boutique Hotels seeking an intuitive PMS with high ease of use and strong guest communication tools.
  • Vacation Rentals and Villas that need channel management integrating with major OTAs like Airbnb and VRBO.
  • Operations that want mobile access for remote management and housekeeping workflows.
  • Teams seeking automated guest messaging powered by AI to reduce front desk workload.

Not ideal if:

  • You require enterprise-level PMS features validated by reviews for large branded hotels.
  • Deep, customizable reporting and analytics beyond standard RevPAR and ADR reports.
  • Extensive customization or unique legacy system integration unsupported by eviivo.

What Type of Hotel Should Use Opera?

  • There is insufficient data to recommend Opera for any hotel segment confidently.
  • Hotels seeking a PMS without verified reviews, feature transparency, or integration listings should proceed cautiously.
  • Large hotels or branded groups should consider alternatives with proven market presence and documented operational impact.

Not ideal if:

  • You need transparency in product capabilities and pricing.
  • You depend on verified user feedback and case studies.
  • You require integration with major OTAs and hospitality technology partners.

eviivo Suite™ PMS vs Opera: The Bottom Line for Hotels

The core difference is that eviivo Suite™ PMS is a verified, cloud-based, all-in-one property management platform with extensive features, integrations, and user endorsements across multiple hotel segments, while Opera lacks any public reviews, feature disclosures, or market presence data.

Choose eviivo Suite™ PMS if your property values operational automation, centralized multi-property management, robust channel integration, and responsive customer support. Its proven impact on booking growth and operational efficiency makes it the clear choice for small to medium independents, B&Bs, vacation rentals, and boutique hotels.

Opera should only be considered if future verified data emerges. Without any user feedback, pricing transparency, or feature information, it remains an unknown risk offering no demonstrated benefits. Hoteliers seeking a reliable PMS with measurable results will regret choosing a product lacking evidence of current operational value.

How Much Do eviivo Suite™ PMS and Opera Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo Opera
Starting Price From $700/mo —

Feature Comparison: eviivo Suite™ PMS vs Opera

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature eviivo eviivo Opera
▾ Accounting & Finance
100%
0%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
▾ Marketing & Ecommerce
100%
0%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
▾ Administration & Configuration
75%
0%
Centralized user & role management
Multi-lingual
Cloud based
On premise
▾ Customer Management
100%
0%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
▾ Front Office
92%
0%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
▾ Groups Management
100%
0%
Group functionality
Automated Space Optimization
▾ Guest Experience
67%
0%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
▾ Housekeeping
100%
0%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
▾ Payments
100%
0%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
▾ Reservations Management
89%
0%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
▾ Revenue Management
100%
0%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
▾ Taxes & Compliance
100%
0%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
▾ Support & Training
100%
0%
Online 24/7 support
▾ Food & Beverage
100%
0%
EPoS
▾ Spa
0%
0%
Spa & Wellness Module

Real-World Results: eviivo vs Opera by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Opera

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Opera

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

OD
Olivier Degas V.
Gestionnaire location saisonnière
Opera

No published case study for this goal yet.

eviivo vs Opera: The Bottom Line

eviivo
eviivo
4.6/5 from 230 reviews

What hoteliers love

Customer support and onboarding 91% positive

Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this... Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this hands-on help made setup smooth, helped them configure the system correctly, and reduced the burden on internal staff.

Ease of use and daily operations 88% positive

Many reviewers describe eviivo as simple, intuitive, and practical for day-to-day property management. They say it streamlines routine work such as ha... Many reviewers describe eviivo as simple, intuitive, and practical for day-to-day property management. They say it streamlines routine work such as handling reservations, booking flow, and property settings, which reduces administrative time and makes operations feel smoother.

Reporting and analytics 73% positive

Reporting is a recurring topic, with users appreciating basic visibility into stats, billing, and revenue-related data. However, several reviews ask f... Reporting is a recurring topic, with users appreciating basic visibility into stats, billing, and revenue-related data. However, several reviews ask for stronger reporting depth, better filters, and more flexible group-level analysis for accounting and operational decision-making.

Where hoteliers push back

Interface, customization, and mobile/access limitations 61% negative

Several users ask for more customization, improved aesthetics, and more flexible navigation across the interface. Specific gaps include faster login,... Several users ask for more customization, improved aesthetics, and more flexible navigation across the interface. Specific gaps include faster login, better overview screens, more custom templates, stronger website customization, and a more complete mobile app.

Pricing, rate plans, and annual rate changes 60% negative

Users value eviivo's rate plan capabilities and note that the platform supports pricing management, but some find annual rate changes and the planning... Users value eviivo's rate plan capabilities and note that the platform supports pricing management, but some find annual rate changes and the planning/pricing schedule too complex. Smaller operators in particular want simpler workflows with fewer irrelevant options.

Unique capabilities

Channel Manager Revenue management module Payment processing Booking Engine Calendar view
4.5/5 ease of use 4.4/5 support 35 integrations
Visit Website

Frequently Asked Questions About eviivo Suite™ PMS vs Opera

Can eviivo Suite™ PMS replace Opera?

It depends on your requirements. eviivo Suite™ PMS and Opera share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 35 verified integration partners, while Opera offers 0. Review the feature comparison above to see where they differ before switching.

Do eviivo Suite™ PMS or Opera offer a free plan?

eviivo Suite™ PMS: No. Opera: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and Opera?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 88 and Opera has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality ▾

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness ▾

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score ▾

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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