Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
eviivo Suite™ PMS vs. RMS:
Which Is Right for You?
TLDR
We analyzed 530 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Drag-n-Drop Tapechart.
RMS shines when it comes to technical support and learning resources — especially for brand properties (5.0/5) , with exclusive features like Guest CRM and Guest profiles.
How Does eviivo Suite™ PMS Compare to RMS?
Side-by-side ratings based on 530 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $700/mo | From $800/mo |
| Verified Reviews | 208 | 322 |
What Are the Pros and Cons of eviivo Suite™ PMS vs RMS?
After analyzing 530 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while RMS users highlight technical support and learning resources, scalability and feature depth, trust accounting support. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Responsive Customer Support
▾
|
+
Technical Support and Learning Resources
▾
|
|
+
Onboarding Expertise
▾
|
+
Scalability and Feature Depth
▾
|
|
+
Technical Efficiency
▾
|
+
Trust Accounting Support
▾
|
|
+
Booking and Reservation Efficiency
▾
|
+
Online Channel Management
▾
|
| Cons | |
|
−
Improvement Suggestions
▾
|
−
Booking Engine and Mobile Interface
▾
|
|
−
Customization and Feature Development
▾
|
−
Report Writer Flexibility
▾
|
|
−
POS System Integration
▾
|
|
eviivo vs RMS: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | #7 147 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | #8 102 reviews |
| Large (75-199 rooms) ▾ | #20 8 reviews | #8 14 reviews |
| X-Large (200+ rooms) ▾ | #18 2 reviews | #7 8 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #19 41 reviews | #11 100 reviews |
| Luxury ▾ | #16 38 reviews | #13 57 reviews |
| Branded / Chain ▾ | #19 21 reviews | #9 50 reviews |
| Extended Stay ▾ | #10 18 reviews | #3 65 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #15 39 reviews | #11 63 reviews |
| Europe ▾ | #6 142 reviews | #23 20 reviews |
| Asia Pacific ▾ | #33 2 reviews | #12 10 reviews |
| Middle East ▾ | #29 1 reviews | #8 7 reviews |
The Decision
Choosing the right property management system (PMS) can shape your hotel’s efficiency, guest satisfaction, and revenue streams. Both eviivo Suite™ PMS and RMS aim to streamline operations, but their approaches and strengths differ sharply. Your decision hinges on your property type, operational complexity, and growth ambitions. Are you prioritizing ease of use and rapid deployment, or seeking a feature-rich platform with extensive integrations?
Is eviivo Suite™ PMS or RMS Better for Hotels?
eviivo Suite™ is celebrated for its user-friendly interface, simple onboarding, and robust online booking integrations, especially favored by independent hotels, B&Bs, and vacation rentals. RMS, on the other hand, offers a more comprehensive suite of tools tailored to larger, scalable properties like resorts, RV parks, and multi-property groups.
While eviivo’s emphasis is on ease and quick setup, RMS provides advanced features like trust accounting, a detailed report writer, and extensive automation options. The main divergence is in complexity: RMS caters to hotels with complex needs and growth plans, whereas eviivo appeals to smaller properties valuing simplicity.
If your hotel needs quick deployment, straightforward management, and strong OTA integrations, eviivo is likely the better fit. But if your hotel requires detailed financial tracking, complex reporting, or scaling across multiple locations, RMS should be your choice.
eviivo Suite™ PMS vs RMS: Which Should Your Hotel Choose?
If your hotel mainly operates as an independent property, B&B, or vacation rental, and values quick, painless setup, go with eviivo. It’s particularly suited for small to medium-sized businesses aiming for online visibility and easy management, as evidenced by its high reviewer satisfaction and simplicity.
Conversely, if your property is part of a larger portfolio, or you’re planning expansion, RMS’s extensive features like trust accounting, a guest portal, and customizable reporting make it more suitable. RMS’s ability to support complex, multi-property operations is a decisive advantage for hotels seeking to scale efficiently.
Is eviivo Suite™ PMS or RMS Easier to Use?
eviivo’s UI is rated 4.43/5, praised for its intuitive design and quick onboarding, with reviewers noting that staff adoption is straightforward. Its mobile app, though not perfect, offers convenient on-the-go management, with many users emphasizing its simplicity.
RMS has a slightly lower ease-of-use score at 4.28/5 but is still regarded as user-friendly, especially for teams familiar with hotel operations. Support staff are generally responsive, though some users mention that its extensive feature set can require a learning curve.
Edge: eviivo Suite™ PMS.
Which Has Better Features: eviivo Suite™ PMS or RMS?
eviivo offers 50 shared features plus one exclusive feature—the drag-and-drop tape chart—streamlining reservation management visually. RMS boasts 24 exclusive features, including guest CRM, multi-lingual support, channel management, POS, and advanced guest feedback tools, making it suitable for larger, more complex properties.
While eviivo excels in simple reservation workflows and OTA integrations, RMS provides in-depth operational tools like rules-based room assignments and spa/wellness modules. For feature depth, RMS has a clear edge.
Edge: RMS.
Which Has Better Customer Support: eviivo Suite™ PMS or RMS?
eviivo’s support is highly rated at 4.42/5, with reviewers praising its responsiveness and onboarding assistance. Many mention that staff like Joseph and Xavier go above and beyond, making initial setup smooth.
RMS’s support is slightly better rated at 4.48/5, with users appreciating the proactive and knowledgeable team. While some mention that technical help can be delayed due to support staff being spread across regions, overall, RMS’s support is seen as reliable.
Edge: RMS.
Which Has More Integrations: eviivo Suite™ PMS or RMS?
eviivo integrates with 32 verified partners, including major OTAs and booking engines. RMS connects with 112 verified partners, offering extensive compatibility with OTAs, trust accounting, POS, and more.
Shared integrations include TripAdvisor, Canary Technologies, and PriceLabs, but RMS’s broader partner network gives it a significant advantage for properties needing diverse, scalable integrations.
Edge: RMS.
Which Do Hoteliers Rate Higher: eviivo Suite™ PMS or RMS?
eviivo’s 191 reviews with recent activity (20 in last 6 months) show a high recommendation rate of 95%, especially among independent properties and B&Bs. Its average overall rating is 0.93/5, but this seems inconsistent with its high trust and ease-of-use ratings; it may be a data anomaly.
RMS, with 293 reviews and similar recent activity, boasts a higher overall rating at 4.56/5, with many users from hotel chains and resorts praising its scalability and feature set. RMS’s reputation for supporting larger operations is reflected in higher ratings from complex property managers.
Edge: RMS.
How Much Do eviivo Suite™ PMS and RMS Cost?
eviivo charges a base price of $700 per month, with no additional setup or usage fees, making it transparent for small operations. RMS’s base fee is slightly higher at $800 per month, also free of implementation charges.
Both platforms lack trial periods or tiered pricing, so costs are straightforward but may be a consideration for budget-conscious properties.
What Type of Hotel Should Use eviivo Suite™ PMS?
- Hotels that operate as independent properties, B&Bs, or vacation rentals seeking straightforward online booking and management.
- Teams that value quick onboarding and simple workflows.
- Properties relying heavily on OTA integrations for reservations.
- Small to medium-sized properties without complex operational needs.
Not ideal if:
- Your hotel has a large, multi-property portfolio.
- You require in-depth financial management and customized reporting.
- Your operations involve complex amenities or multi-lingual, multi-currency needs.
What Type of Hotel Should Use RMS?
- Hotels within a large portfolio, chain, or resort seeking scalable, feature-rich management.
- Teams that need detailed financial and operational reporting.
- Properties requiring complex automation, trust accounting, and integration with POS or wellness modules.
- Hotels planning rapid expansion or managing multiple locations.
Not ideal if:
- You prioritize simplicity over extensive features.
- Your property is a small independent hotel or B&B with basic needs.
- You do not require multi-property scaling or advanced guest engagement tools.
RMS vs eviivo Suite™ PMS: The Bottom Line for Hotels
RMS offers a more comprehensive, feature-packed system suited for large, multi-property operations. Its extensive integrations and scalable tools make it the better choice if growth and complexity are priorities.
eviivo’s strength lies in its ease of use, quick setup, and OTA-focused features, making it ideal for small, independent hotels and vacation rentals that want to get online fast and manage reservations efficiently. If your hotel values simplicity, rapid deployment, and online visibility, eviivo is the way to go.
For properties aiming for long-term growth, detailed financial management, and advanced automation, RMS is the stronger choice. But if your focus is on straightforward management and quick results, eviivo’s intuitive platform is the better fit.
Which Features Does eviivo Suite™ PMS Have That RMS Doesn't (and Vice Versa)?
According to HTR's product database, eviivo Suite™ PMS and RMS share 50 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Channel Manager | ||
| Drag-n-Drop Tapechart | ||
| Guest CRM | ||
| Guest profiles | ||
| Multi-currency | ||
| Multi-lingual | ||
| Property Management System |
Showing top differences. 13 more features differ between these products.
Real-World Results: eviivo vs RMS by Business Goal
We analyzed 11 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
"When you manage 26 properties, speed and control are everything. With RMS, I can update rates, policies, or form letters instantly across the group. That kind of centralization let..."
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
"RMS has helped us strengthen what makes The Nare special: our connection with guests. It gives our team the knowledge they need to offer a genuinely personal experience, and we see..."
eviivo vs RMS: The Bottom Line
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
What hoteliers love
RMS's support team is frequently praised for its proactive and knowledgeable assistance. However, users have expressed a need for more digital learnin... RMS's support team is frequently praised for its proactive and knowledgeable assistance. However, users have expressed a need for more digital learning resources and video tutorials to aid in system navigation and maximize the utility of available features.
RMS is praised for its ability to support growing businesses, especially RV resorts requiring complex operational support. Users commend the scalabili... RMS is praised for its ability to support growing businesses, especially RV resorts requiring complex operational support. Users commend the scalability and the rich feature set, including reservation management, reporting, and housekeeping, available out of the box. Such comprehensiveness allows properties to streamline varied operations effectively.
Users appreciate RMS for its exceptional trust accounting support, citing reliable and speedy assistance with accounting issues. The system's updates... Users appreciate RMS for its exceptional trust accounting support, citing reliable and speedy assistance with accounting issues. The system's updates enhance its capability to manage property trust accounting efficiently, with many noting that this feature significantly reduces operational complexity, thus allowing property managers to focus on other critical tasks.
Where hoteliers push back
The booking engine receives mixed reviews, with calls for enhancement in sophistication and mobile friendliness. Suggestions include making the bookin... The booking engine receives mixed reviews, with calls for enhancement in sophistication and mobile friendliness. Suggestions include making the booking process easier and potentially cost-free for returning guests, which could encourage loyalty and repeat business.
While RMS offers a robust report writing tool, customers have called for more customization options. Suggestions included editable fields and optional... While RMS offers a robust report writing tool, customers have called for more customization options. Suggestions included editable fields and optional columns to allow faster and more flexible report generation, aiding daily decision-making without needing to reconstruct reports from scratch.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About eviivo Suite™ PMS vs RMS
Can eviivo Suite™ PMS replace RMS?
It depends on your requirements. eviivo Suite™ PMS and RMS share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while RMS offers 112. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do eviivo Suite™ PMS or RMS offer a free plan?
eviivo Suite™ PMS: No. RMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank eviivo Suite™ PMS and RMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and RMS has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Contents
Get personalized product recommendations
Product recommendations advisor
