The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Sedna shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Sedna users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Sedna |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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Sedna |
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
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Sedna |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing the right property management system (PMS) is critical for your hotel’s efficiency, guest satisfaction, and growth trajectory. While eviivo Suite™ by eviivo boasts a broad feature set, extensive regional presence, and a proven track record with thousands of accommodations, Sedna PMS offers a less documented, less reviewed alternative. Your decision hinges on whether you prioritize proven reliability and comprehensive features or seek a less established, unreviewed platform.
Both products aim to streamline operations, but with eviivo's well-rounded reputation and recent positive feedback, it clearly leads in terms of trustworthiness and actual hotel usage. Does your team value a platform backed by substantial user experiences and support?
eviivo Suite™ is a cloud-based system designed for a broad spectrum of accommodations, from B&Bs to large resorts, with a focus on reservation management, guest communication, channel distribution, and automation. It boasts more than 191 reviews in the last six months, with a high overall rating of 4.43/5 for ease of use and 4.42/5 for customer support, reflecting strong recent user sentiment. Conversely, Sedna PMS has no reviews or ratings, leaving its performance, usability, and support unverified.
eviivo’s recent reviews highlight its intuitive user interface, seamless integrations, and substantial regional presence in North America, Europe, and Central America. Sedna’s lack of recent reviews and absence of verified user feedback mean its effectiveness remains unconfirmed. Without recent user experiences or ratings, Sedna cannot be confidently recommended.
Edge: eviivo Suite™
If your hotel needs a reliable, full-featured PMS with extensive integrations, automation, and proven support, go with eviivo. Its broad user base, positive recent reviews, and detailed feature set suit independent hotels, B&Bs, vacation rentals, and small resorts looking to enhance operational efficiency.
If your hotel is exploring untested options or you prioritize a niche, unreviewed platform with no public user feedback, Sedna PMS might appeal—but the lack of reviews and support data makes it a risky choice. For hotels seeking proven tools and ongoing support, eviivo remains the clear leader.
Edge: eviivo Suite™
eviivo Suite™ scores 4.43/5 in ease of use, based on recent reviews praising its intuitive interface, straightforward onboarding, and mobile app. Users frequently cite its simplicity and ability to manage multiple properties from one platform, supported by responsive customer support rated 4.42/5.
Sedna PMS offers no published reviews or ratings, leaving questions about its user interface, onboarding process, and staff adoption. Without verified user feedback, it's impossible to assess its ease of use confidently.
Edge: eviivo Suite™
eviivo offers 51 unique features, including channel management, revenue tracking, online check-in, guest CRM, automated messaging, and mobile app. These tools support diverse operational needs and automate routine tasks to save your team time.
Sedna PMS has no publicly available feature list, making it impossible to compare its capabilities. Given eviivo’s extensive feature set and recent positive reviews, it far surpasses Sedna in functionality.
Edge: eviivo Suite™
eviivo’s support scores 4.42/5, with recent reviews emphasizing its responsiveness and helpfulness during onboarding and ongoing use. Support staff are described as prompt, knowledgeable, and dedicated, which is crucial for busy hotel teams.
Sedna PMS has no available reviews or testimonials on support quality, leaving its customer service reputation unverified. For reliability and peace of mind, eviivo’s established support system is the clear choice.
Edge: eviivo Suite™
eviivo is verified with 32 partners, including major OTAs like Expedia, Booking.com, Airbnb, and various payment and experience providers. This extensive integration network allows your hotel to connect with multiple channels effortlessly.
Sedna PMS has no verified integrations listed, raising doubts about its connectivity options. Given eviivo’s proven integration ecosystem, it offers more flexibility and reach.
Edge: eviivo Suite™
eviivo’s recent reviews reflect an overall rating of 4.43/5, with many hoteliers appreciating its ease of use, automation, and support. Its recent review count of 20, all within the last six months, indicates sustained active user engagement.
Sedna PMS has no reviews or ratings, thus no recent feedback or user evaluations are available. The lack of any recent hotelier ratings makes eviivo the evidently higher-rated option.
Edge: eviivo Suite™
eviivo’s pricing starts at a base fee of $700 monthly, with no free trial or freemium model. The fee includes extensive features, support, and integrations, reflecting its comprehensive service package.
Sedna PMS does not publicly list pricing or trial options, making cost comparison impossible. Given the lack of transparency, eviivo’s clear pricing structure offers better value clarity.
Edge: eviivo Suite™
Not ideal if you prefer minimal features or are exploring unverified, niche solutions without available support or reviews.
Not ideal if you value proven reliability, recent user feedback, and extensive support.
eviivo Suite™ is a comprehensive, well-supported platform with proven success, extensive features, and a large user base. Its recent reviews underscore its ease of use, support quality, and regional presence, making it the clear choice for most hoteliers.
Sedna PMS, lacking any recent reviews or verified features, presents a high-risk option without demonstrable support or proven performance. If your hotel seeks stability, proven tools, and reliable support, eviivo remains the definitive recommendation.
For hotels prioritizing trust, features, and ongoing support, eviivo Suite™ is the safer, smarter investment. Sedna PMS’s unverified status suggests it should only be considered if you're fully comfortable with untested solutions and limited public information.
According to HTR's product database, eviivo Suite™ PMS and Sedna PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Sedna |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Sedna PMS share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Sedna PMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Sedna PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Sedna has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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