Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Sedna PMS vs. ThinkReservations PMS:
Which Is Right for You?
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sedna shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
How Does Sedna PMS Compare to ThinkReservations PMS?
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
What Are the Pros and Cons of Sedna PMS vs ThinkReservations PMS?
After analyzing 395 verified reviews, Sedna users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
| Sedna |
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Operational Efficiency
▾
|
|
|
+
Data and Reporting
▾
|
|
|
+
Integration with OTAs
▾
|
|
| Cons | |
|
−
Pricing and Fees
▾
|
|
|
−
Security Features
▾
|
|
Sedna vs ThinkReservations: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Sedna |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | Sedna |
|
|---|---|---|
| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | Sedna |
|
|---|---|---|
| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
The Decision
Choosing the right property management system (PMS) is crucial for your hotel’s efficiency, guest satisfaction, and revenue. Both Sedna PMS and ThinkReservations PMS aim to streamline operations, but they serve different hotel segments and have distinct strengths. Your decision should hinge on your hotel’s size, complexity, and the specific features you need most.
Sedna PMS, with no recent reviews or ratings, appears to be an untested option, whereas ThinkReservations boasts a high rating of 4.88 out of 5 based on 356 reviews, with recent feedback from 4 reviews in the last six months. Its strong, recent review activity makes it the more reliable choice today.
Is Sedna PMS or ThinkReservations PMS Better for Hotels?
Sedna PMS and ThinkReservations both address core property management needs like reservations, guest management, and operational oversight. Sedna’s lack of reviews and recent data makes it difficult to assess its actual performance or customer satisfaction. Conversely, ThinkReservations shows a consistent track record of satisfied users, with recent reviews highlighting its ease of use, support, and feature set.
While Sedna appears to be a less tested product, ThinkReservations excels with a broad suite of features tailored for small to medium hotels and inns. Do you want a PMS with proven customer support and extensive functionality? Or are you willing to risk an unverified system?
ThinkReservations PMS vs Sedna PMS: Which Should Your Hotel Choose?
If your hotel needs a trusted, feature-rich PMS that supports guest communication, integration with OTAs, and revenue management, go with ThinkReservations. It is ideal for small hotels, B&Bs, inns, and boutique properties that prioritize automation, guest experience, and data-driven decision-making.
Sedna might appeal if your hotel seeks a basic, possibly custom or niche solution, but without recent reviews or proven support, it’s a gamble. Larger or more complex properties should prefer a system with proven reliability, which is clearly ThinkReservations.
Is Sedna PMS or ThinkReservations PMS Easier to Use?
ThinkReservations scores 4.82 out of 5 for ease of use, with recent reviews emphasizing its intuitive interface, seamless onboarding, and quick staff adoption. Users describe it as "the best booking platform" that "made onboarding effortless," highlighting its user-friendly design and accessible support.
Sedna, with no reviews or ratings, offers no data on usability or onboarding experience. Without user feedback, it’s impossible to determine if Sedna simplifies hotel operations or complicates staff training.
Edge: ThinkReservations PMS.
Which Has Better Features: Sedna PMS or ThinkReservations PMS?
ThinkReservations offers 39 features, including channel management, online booking, automated night audit, guest messaging, CRM, and integrated payment processing—covering all essential hotel operations. These features enable your team to automate tasks, improve guest communications, and analyze performance easily.
Sedna, with no unique features listed, appears to lack the comprehensive functionality that ThinkReservations provides. If advanced features like multi-channel integrations, automated reports, and guest engagement tools are priorities, ThinkReservations clearly has the edge.
Edge: ThinkReservations PMS.
Which Has Better Customer Support: Sedna PMS or ThinkReservations PMS?
ThinkReservations consistently receives high praise for support, with multiple reviews rating it 5/5. Customers mention "fantastic support," "easy access to knowledgeable staff," and "helpful onboarding," which foster confidence in their operational success.
Sedna, lacking any recent reviews or support ratings, offers no data on customer service quality. Without user feedback, you can’t be sure of the support quality, which is critical during implementation and ongoing use.
Edge: ThinkReservations PMS.
Which Has More Integrations: Sedna PMS or ThinkReservations PMS?
ThinkReservations integrates with 16 verified partners, including OTAs like Airbnb, Expedia, TripAdvisor, and channel management tools like Sojern and TrustYou. These integrations facilitate wider distribution and seamless operations.
Sedna has no verified integrations listed, which limits its connectivity to other platforms. If your hotel relies on multiple OTAs or revenue tools, ThinkReservations is the clear choice.
Edge: ThinkReservations PMS.
Which Do Hoteliers Rate Higher: Sedna or ThinkReservations?
ThinkReservations holds a 4.88/5 rating based on 343 reviews, all recent, with many praising its operational efficiency, ease of use, and support. Hotels like Zion Ponderosa and Mansion at Noble Lane report revenue increases and streamlined workflows thanks to ThinkReservations.
Sedna, with no reviews or ratings, receives no user feedback. The absence of recent reviews makes it impossible to assess its satisfaction level or performance.
Edge: ThinkReservations PMS.
How Much Do Sedna PMS and ThinkReservations PMS Cost?
Sedna’s pricing details are unavailable, which suggests that it may not be transparent or publicly marketed. ThinkReservations charges $500/month with no setup or additional fees, providing a clear, predictable pricing structure.
If budget transparency is important, ThinkReservations’ straightforward pricing allows easier evaluation. The lack of pricing info for Sedna makes it less appealing unless custom quotes are available.
What Type of Hotel Should Use Sedna PMS?
- Hotels seeking a minimal or custom solution without the need for extensive integrations.
- Boutique properties or niche hotels with specialized operational needs.
- Teams willing to invest in custom development or integration, given the lack of pre-built features.
- Hotels prepared for limited support or unverified vendor performance.
Not ideal if your hotel values reliable support, extensive features, or proven integrations.
What Type of Hotel Should Use ThinkReservations PMS?
- Small to medium hotels, inns, B&Bs, and boutique properties looking for an all-in-one system.
- Hotels aiming to increase revenue through upselling, automated messaging, and channel management.
- Teams that prefer an intuitive, well-supported platform with real-time reporting.
- Hotels that want seamless OTA integration and automation to free staff for guest engagement.
Not ideal if your hotel requires custom or enterprise-level solutions, or if you prefer a system with no recent reviews.
The Bottom Line for Hotels
ThinkReservations is the clear choice for most hotels today. Its high ratings, recent user feedback, extensive feature set, and strong support make it a dependable tool to improve operational efficiency and revenue.
Sedna PMS remains an unknown quantity, with no reviews or recent data supporting its effectiveness. Unless you have specific needs for a niche or custom system, opting for ThinkReservations is the safer and smarter decision.
In summary, if you want a proven, feature-rich PMS with excellent support and integrations, go with ThinkReservations. For hotels comfortable with unverified options or seeking a highly tailored solution, Sedna might be worth exploring—though the risks are evident.
How Much Do Sedna PMS and ThinkReservations PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Sedna |
|
|
|---|---|---|
| Starting Price | — | From $500/mo |
Which Features Does Sedna PMS Have That ThinkReservations PMS Doesn't (and Vice Versa)?
According to HTR's product database, Sedna PMS and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Sedna |
|
|---|---|---|
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
Real-World Results: Sedna vs ThinkReservations by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
Sedna vs ThinkReservations: The Bottom Line
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Sedna PMS vs ThinkReservations PMS
Can Sedna PMS replace ThinkReservations PMS?
It depends on your requirements. Sedna PMS and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Sedna PMS offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Sedna PMS or ThinkReservations PMS offer a free plan?
Sedna PMS: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Sedna PMS and ThinkReservations PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sedna has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Get personalized product recommendations
Product recommendations advisor
