The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Payment processing and Native Email Marketing.
Skyware Systems shines , with exclusive features like On premise.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Skyware Systems users highlight . Click any theme to see what reviewers say.
|
|
Skyware Systems
|
|---|---|
| Pros | |
|
+
Responsive Customer Support
▾
|
|
|
+
Onboarding Expertise
▾
|
|
|
+
Technical Efficiency
▾
|
|
|
+
Booking and Reservation Efficiency
▾
|
|
| Cons | |
|
−
Improvement Suggestions
▾
|
|
|
−
Customization and Feature Development
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Skyware Systems
|
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | #71 0 reviews |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
|
Skyware Systems
|
|---|---|---|
| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | #66 0 reviews |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
|
Skyware Systems
|
|---|---|---|
| North America ▾ | #15 39 reviews | #50 0 reviews |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
As you evaluate property management systems (PMS) for your hotel, the choice often hinges on features, ease of use, support, and overall value. Both eviivo Suite™ and Skyware Systems aim to streamline operations, but their offerings and market presence differ significantly. Your decision should align with your hotel’s size, location, and specific operational needs.
eviivo Suite™ boasts a strong global footprint, numerous recent reviews, and a comprehensive feature set praised by hotels worldwide. Conversely, Skyware Systems offers a web-based platform with extensive industry experience but lacks recent reviews and broader market recognition. Which product aligns better with your current priorities?
Both eviivo Suite™ and Skyware Systems serve the hospitality industry, but they diverge sharply in user feedback and market penetration. eviivo has a high review count (191 reviews in the last 6 months) and a 4.43/5 ease-of-use rating, indicating broad adoption and recent positive sentiment. Skyware, with no recent reviews and a 0/5 overall rating, provides little current data to evaluate its effectiveness or user satisfaction.
eviivo’s recent reviews highlight its reliability, customer support, and feature richness, making it a preferred choice for many hoteliers. Skyware’s lack of recent feedback raises questions about ongoing support and innovation. Is your priority a proven, well-supported system with recent user validation?
If your hotel needs a cloud-based platform with strong online booking integration, guest communication tools, and a proven support team, go with eviivo. It’s suitable for a wide range of property types—vacation rentals, B&Bs, and small hotels—and its recent reviews reflect high satisfaction.
If you require a web-based PMS focused on front-office and event management, and your team prefers a solution with industry longevity but no recent market validation, Skyware might seem appealing. However, without recent reviews or a broad feature set, eviivo’s recent performance makes it the safer and more reliable choice for most hotels today.
eviivo scores 4.43/5 on ease of use, with recent reviews praising its intuitive interface, onboarding process, and mobile app. Users frequently mention how the platform simplifies daily operations and enables management from anywhere, with support staff actively helping during onboarding.
Skyware has no recent reviews or publicly available ratings, making it impossible to assess its user interface or onboarding experience. The lack of feedback suggests limited recent adoption or user satisfaction data. Edge: eviivo.
eviivo offers 21 shared features plus 30 unique ones—such as integrated payment processing, native email marketing, online check-in/out, guest messaging, and task management—that Skyware lacks. Features like mobile check-in, automated reminders, and PCI/GDPR compliance underscore its comprehensive nature.
Skyware provides essential front-office tools and a spa module, but its feature count is limited, with only 2 features exclusive to it. The absence of recent updates or advanced features in Skyware diminishes its competitive edge. Edge: eviivo.
eviivo’s customer support scores 4.42/5, with recent reviews lauding its responsiveness and helpfulness, especially during onboarding. Users often highlight how dedicated support staff, like Xavier and Joseph, help maximize platform benefits.
Skyware has no recent reviews or publicly available support ratings, leaving its support quality uncertain. Given eviivo’s consistent positive feedback, it clearly leads in customer care. Edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Google Hotel Ads, plus notable tools such as TripAdvisor and RateLabs. It shares 4 common integrations with Skyware but boasts a broader ecosystem of third-party partners.
Skyware offers 15 verified integrations, with key partners in hospitality and spa industries, but fewer than eviivo’s. Its limited integrations may constrict your distribution and operational options. Edge: eviivo.
eviivo’s recent reviews reflect high satisfaction, with a 95% likelihood to recommend and a 4.24/5 value score. Hotels across segments, notably vacation rentals and B&Bs, praise its simplicity, support, and automation.
Skyware lacks recent reviews or ratings, rendering it impossible to gauge current user sentiment. The absence of recent feedback favors eviivo as the more trusted, user-approved solution. Edge: eviivo.
eviivo’s pricing starts at $700 per month, with no free tier or trial. Skyware does not publicly disclose pricing, which can complicate budget planning and comparison.
Without transparent pricing for Skyware, eviivo’s cost provides clarity and value for the features and support it offers. If budget transparency is crucial, eviivo’s straightforward pricing makes it a more predictable investment.
eviivo’s core advantage lies in its rich feature set, recent positive reviews, and global presence. It’s best suited for hotels looking for a proven, well-supported, and easy-to-use platform that can scale with their growth.
Choose eviivo if you value a platform with wide integrations, high user satisfaction, and comprehensive automation tools. It is the safer bet for most hotels seeking operational efficiency and guest satisfaction.
Skyware may appeal if your hotel is highly specialized in conference or spa management and you prefer a web-based solution from an industry veteran. However, the lack of recent validation and limited features make it less suitable for dynamic, modern hospitality operations.
In summary, for most hotels today, eviivo offers a more reliable, feature-rich, and user-backed platform. Its recent reviews and high satisfaction ratings confirm it as the stronger choice to support your property's growth and guest experience.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Skyware Systems
|
|
|---|---|---|
| Starting Price | From $700/mo | — |
According to HTR's product database, eviivo Suite™ PMS and Skyware Systems share 21 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Skyware Systems
|
|---|---|---|
| Digital Registration | ||
| Guest Communication (SMS Messaging) | ||
| Guest Messaging | ||
| Native Email Marketing | ||
| On premise | ||
| Payment processing | ||
| Spa & Wellness Module | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 20 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
Skyware Systems
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
Skyware Systems
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
Skyware Systems
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Skyware Systems share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Skyware Systems offers 15. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Skyware Systems: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Skyware Systems has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor