eviivo Suite™ PMS vs. Thais-Soft: Which Is Right for You?

Updated May 16, 2026  ·  208 verified reviews analyzed

TLDR

We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Mobile App.

Thais PMS shines , with exclusive features like Spa & Wellness Module.

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to Thais-Soft?

Side-by-side ratings based on 208 verified hotelier reviews on HTR.

HTScore
87
0
Likelihood to Recommend
95%
0%
Ease of Use
4.5/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.3/5
0.0/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 0

What Are the Pros and Cons of eviivo Suite™ PMS vs Thais-Soft?

After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Thais PMS users highlight . Click any theme to see what reviewers say.

eviivo eviivo Thais PMS Thais PMS
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

eviivo vs Thais PMS: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo Thais PMS Thais PMS
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo Thais PMS Thais PMS
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment eviivo eviivo Thais PMS Thais PMS
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

Choosing the right property management system (PMS) for your hotel hinges on your specific needs, operational scale, and the features most critical to your success. Both eviivo Suite™ and Thais-Soft aim to streamline management tasks, but their capabilities and reputations differ sharply. With eviivo, you gain a proven, highly-rated platform supported by hundreds of recent reviews, whereas Thais-Soft offers a simpler, less-reviewed solution primarily focused on basic management. So, which system aligns better with your hotel’s objectives?

Is eviivo Suite™ or Thais-Soft Better for Hotels?

eviivo Suite™ and Thais-Soft are designed to improve your operational efficiency and guest experience, but they approach this differently. eviivo is an all-in-one platform that integrates booking, channel management, guest communication, revenue, and more—built for diverse properties, especially those seeking robust automation. Thais-Soft emphasizes secure, continuous SaaS delivery, centering on core management functions for establishments of all sizes but lacks extensive automation or integrations.

The key divergence lies in their feature depth and market presence. eviivo, with over 191 recent reviews and a score of 87 on HotelTechReport, demonstrates broad adoption and positive feedback from a variety of property types. Thais-Soft, however, has zero reviews and a very limited feature set, making it a less proven choice for complex or growth-oriented hotels. Are you prepared to rely on a platform with extensive proven capability, or is a straightforward, lower-profile system sufficient for your needs?

eviivo Suite™ vs Thais-Soft: Which Should Your Hotel Choose?

If your hotel needs an established, flexible PMS with advanced features like channel management, revenue optimization, automated guest messaging, and extensive integrations, eviivo is the clear choice. Its broad market presence and numerous recent reviews confirm its effectiveness across various hotel segments. Conversely, if you operate a very small property or a restaurant-hotel combo seeking a basic, no-frills management system without the need for integrations or automation, Thais-Soft might suffice, though its lack of reviews and features makes it a riskier pick.

For property managers aiming to scale or improve guest engagement, eviivo's suite of tools and proven track record make it the recommended option. Thais-Soft’s simplicity may appeal to minimal operational setups but falls short if your goals include growth, automation, or integration.

Is eviivo Suite™ or Thais-Soft Easier to Use?

eviivo’s interface earns a high ease-of-use rating of 4.43/5, with many recent reviews praising its intuitive navigation and straightforward onboarding process. Support staff are frequently commended for their responsiveness, helping hoteliers get started quickly and troubleshoot efficiently. The platform’s mobile app further facilitates management from anywhere, with users highlighting its convenience.

Thais-Soft, lacking recent review data and detailed user feedback, does not publicly demonstrate ease of use. Its smaller team suggests a simpler interface, but without user testimonials, it is difficult to assess its user-friendliness versus eviivo. Based on available data, edge: eviivo.

Which Has Better Features: eviivo Suite™ or Thais-Soft?

eviivo offers a comprehensive suite with 37 features unique to its platform, including channel management, revenue tools, guest CRM, digital registration, online check-in/out, automated reminders, and mobile apps. It also provides integrations with major OTAs and payment terminals, enhancing operational flexibility.

Thais-Soft provides only one feature beyond basic management: a spa & wellness module. With 14 shared features and 1 exclusive feature, its limited capabilities restrict growth and automation potential. When considering feature depth and scalability, eviivo’s extensive offerings clearly lead. Edge: eviivo.

Which Has Better Customer Support: eviivo or Thais-Soft?

eviivo’s customer support scores 4.42/5, with recent reviews emphasizing its responsiveness and helpfulness. Users frequently mention how support staff like Xavier and Joseph aid in onboarding, troubleshooting, and maximizing platform features, contributing to high satisfaction and a 95% likelihood of recommendation.

Thais-Soft, with no recent reviews or support ratings publicly available, offers no evidence of support quality. Its smaller team and lack of user feedback make it difficult to assess whether it can meet your hotel’s support expectations. Based on current data, edge: eviivo.

Which Has More Integrations: eviivo or Thais-Soft?

eviivo integrates with 32 verified partners, including major OTAs, CRM, and payment providers like Experience Hotel, TripAdvisor, and PriceLabs. The extensive partner network supports streamlined operations across distribution channels, revenue management, and guest engagement.

Thais-Soft connects with 17 partners, including some notable solutions like SiteMinder and Oaky, but its smaller network limits flexibility. The broader integration ecosystem of eviivo favors hotels needing extensive connectivity. Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Thais-Soft?

eviivo’s recent reviews and high ratings—overall 0.93/5 and a HotelTechReport score of 87—reflect strong user satisfaction. Reviewers appreciate its ease of use, support, and feature set, especially those managing multiple properties or seeking automation.

Thais-Soft, with no reviews, has no publicly shared user feedback or ratings. Without recent or detailed user input, it’s impossible to gauge hotel satisfaction. The data favors eviivo’s proven reputation. Edge: eviivo.

How Much Do eviivo and Thais-Soft Cost?

eviivo’s pricing starts at $700 per month, with no freemium or trial options available. Its structured pricing aligns with its extensive feature set, supported by a proven track record.

Thais-Soft’s pricing is not publicly disclosed, but its lack of reviews and feature details suggests a potentially lower-cost, basic solution. However, this lack of transparency and proven value makes eviivo’s investment more justifiable for growth-oriented hotels.

What Type of Hotel Should Use eviivo?

  • Hotels that want a full-featured PMS with automation, integrations, and channel management.
  • Properties looking to scale operations and improve guest communication.
  • Hotels of any size seeking a trusted, well-supported platform.
  • Venues that value automation, mobile access, and real-time reporting.
  • Businesses aiming to expand internationally via OTA integrations.

Not ideal if:

  • You operate a tiny hotel or B&B with minimal management needs.
  • You prefer free or extremely low-cost solutions.
  • Your team has no appetite for extensive training or onboarding.

What Type of Hotel Should Use Thais-Soft?

  • Small hotels or restaurants needing a straightforward management system.
  • Hotels seeking a SaaS platform focused on core operations without complex automation.
  • Properties that prioritize data security and continuous access over features.
  • Hotels that want a simple, minimal setup without extensive integrations.

Not ideal if:

  • You need automation, revenue management, or channel distribution.
  • You plan to scale significantly or require multi-property management.
  • You want a platform with proven user reviews and support.

eviivo Suite™ vs Thais-Soft: The Bottom Line for Hotels

The core difference is eviivo’s extensive feature set, proven market presence, and large user base, versus Thais-Soft’s minimal, less-reviewed offering with a focus on basic management. eviivo’s system is better suited for hotels aiming for growth, automation, and extensive channel distribution, while Thais-Soft might serve very small properties or niche markets.

Choose eviivo if your hotel values automation, integrations, and a scalable platform backed by recent, positive user reviews. If your operation is small, simple, and without growth ambitions, Thais-Soft could be enough—but with the risk of limited support and features.

In conclusion, eviivo is the more reliable, feature-rich choice supported by its strong recent reviews, extensive integrations, and proven customer support. Thais-Soft remains a less tested, minimal option that might suit very basic needs but offers little evidence of performance or satisfaction. For hotels seeking confidence and a clear upgrade path, eviivo is the recommended investment.

How Much Do eviivo Suite™ PMS and Thais-Soft Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo Thais PMS Thais PMS
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That Thais-Soft Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and Thais-Soft share 14 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo Thais PMS Thais PMS
Channel Manager
Gift Vouchers
Mobile App
Multi-currency
Online 24/7 support
Revenue management module
Spa & Wellness Module

Showing top differences. 26 more features differ between these products.

Real-World Results: eviivo vs Thais PMS by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Thais PMS Thais PMS

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Thais PMS Thais PMS

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
Thais PMS Thais PMS

No published case study for this goal yet.

eviivo vs Thais PMS: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Unique capabilities

Channel Manager Revenue management module Online 24/7 support Mobile App Multi-currency
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
Thais PMS
Thais PMS
0.0/5 from 0 reviews

Unique capabilities

Spa & Wellness Module
0.0/5 ease of use 0.0/5 support 17 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Ease of Use eviivo 4.4 vs 0.0 (+4.4)
Customer Support eviivo 4.4 vs 0.0 (+4.4)
Value for Money eviivo 4.2 vs 0.0 (+4.2)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About eviivo Suite™ PMS vs Thais-Soft

Can eviivo Suite™ PMS replace Thais-Soft?

It depends on your requirements. eviivo Suite™ PMS and Thais-Soft share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Thais-Soft offers 17. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or Thais-Soft offer a free plan?

eviivo Suite™ PMS: No. Thais-Soft: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and Thais-Soft?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Thais PMS has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information