Stayntouch vs. Thais-Soft:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and profitability. Stayntouch by Stayntouch and Thais-Soft by Thais PMS both aim to streamline hotel management, but their strengths and weaknesses diverge significantly. As you evaluate these options, consider which features, support, and market presence align with your property’s size, segment, and strategic goals.

Stayntouch boasts a robust user base, frequent recent reviews, and extensive feature sets, making it a compelling choice. Thais-Soft, with no available recent reviews or user ratings, appears less proven in the current market. Are you ready for a proven leader with a track record of innovation and scale?

Is Stayntouch or Thais PMS Better for Hotels?

Stayntouch is a cloud-based PMS with a focus on user-friendliness, scalability, and integrations, supported by over 317 recent reviews and a score of 4.56/5. Thais-Soft claims to serve establishments of all sizes, emphasizing continuous SaaS access and data security, but no recent reviews or ratings are available to validate their claims.

Stayntouch’s latest reviews highlight its intuitive interface, quick onboarding, and reliable support, making it a popular choice among hoteliers. Conversely, Thais-Soft’s lack of recent feedback means there’s no current data to confirm its effectiveness or customer satisfaction levels. Is your hotel willing to take a chance on an unreviewed platform, or do you prefer a proven leader?

Stayntouch vs Thais PMS: Which Should Your Hotel Choose?

If your hotel needs a mature, feature-rich platform with proven scalability and extensive integrations, go with Stayntouch. It supports large multi-property operations, offers advanced modules like revenue management, online check-in, and integrated contactless solutions, and has a broad regional presence.

If you’re a smaller establishment seeking basic centralized management with a focus on data security, Thais-Soft might seem appealing. However, the absence of recent reviews or demonstrated market presence makes Stayntouch the safer, more reliable choice for hotels seeking growth and operational efficiency today.

Is Stayntouch or Thais PMS Easier to Use?

Stayntouch scores 4.7 out of 5 for ease of use, with recent reviews praising its intuitive design, quick staff onboarding, and mobile capabilities. Users mention that training is straightforward, and staff adopt the system rapidly, even citing their mobile app as a key enhancement.

Thais-Soft offers no recent user ratings or reviews available, making it impossible to assess its usability. Given the extensive positive feedback on Stayntouch’s user experience, the edge clearly goes to Stayntouch.

Which Has Better Features: Stayntouch or Thais PMS?

Stayntouch outshines with 36 unique features, including revenue management, automated night audits, mobile check-in, guest app, integrated ID scanners, and real-time reporting—features critical for modern hotel operations. It also supports advanced modules like shift planning, digital registration, and guest messaging.

Thais-Soft provides only 2 exclusive features—Spa & Wellness Module and EPoS—far fewer than Stayntouch’s comprehensive suite. With 13 shared features, Stayntouch's broader capabilities give it a decisive advantage. Edge: Stayntouch.

Which Has Better Customer Support: Stayntouch or Thais PMS?

Stayntouch enjoys a high customer support rating of 4.68/5, with recent reviews emphasizing its responsive, friendly support team and effective onboarding. Users appreciate the ease of contacting support directly, and training is praised as smooth and efficient.

Thais-Soft offers no recent reviews or customer support ratings, leaving its support quality unverified. Based on available data, Stayntouch’s support stands out as a clear edge.

Which Has More Integrations: Stayntouch or Thais PMS?

Stayntouch integrates with 188 verified partners, including major brands like Experience Hotel, SiteMinder, Oaky, and RoomPriceGenie, facilitating seamless third-party connections. It also supports open APIs, enabling custom integrations and open connectivity.

Thais-Soft has only 17 verified partners, with limited shared integrations, and fewer options for third-party connectivity. The broader, verified partner network with Stayntouch grants it the higher integration flexibility. Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Stayntouch or Thais PMS?

Stayntouch has accumulated 317 recent reviews, with a 4.56/5 overall rating, and 94% of users would recommend it. Hotels in boutique, independent, and brand hotel segments rate it notably high, often praising its ease of use and support.

Thais-Soft has no recent reviews or ratings, making it impossible to determine user satisfaction. Given the volume and recency of feedback for Stayntouch, it clearly holds the higher approval rating.

How Much Do Stayntouch and Thais PMS Cost?

Stayntouch’s pricing begins at $800 per month with no trial or freemium option, with additional costs depending on property size and modules. Thais-Soft does not publish specific pricing details, which complicates direct comparison.

Without transparent pricing for Thais-Soft, Stayntouch’s clear and predictable cost structure makes it easier for hoteliers to budget and evaluate ROI.

What Type of Hotel Should Use Stayntouch?

• Hotels that need a scalable, multi-property system capable of handling complex operations.
• Properties wanting extensive third-party integrations and open APIs.
• Hotels looking for mobile check-in, digital registration, and contactless solutions.
• Hotels seeking proven, high-rated support and onboarding services.

Not ideal if your hotel is very small, with minimal tech needs, or prefers a platform with fewer modules and integrations.

What Type of Hotel Should Use Thais PMS?

• Small to medium-sized hotels seeking centralized management.
• Establishments prioritizing data security through SaaS solutions.
• Hotels that want a simple, cost-effective platform without extensive modules.
• Businesses that value continuous service access from any device.

Not ideal if your hotel operates at a large scale, needs advanced features, or relies heavily on third-party integrations.

The Bottom Line for Hotels

Stayntouch stands out as the more established, feature-rich, and well-supported PMS, with a proven track record backed by hundreds of recent reviews. Its extensive modules, integrations, and user satisfaction make it a strong choice for hotels aiming to modernize and scale.

Thais-Soft, lacking recent user feedback and with limited features, appears less suited for hotels seeking growth or innovation. It may serve smaller, straightforward operations but lacks the proven market presence of Stayntouch.

If your hotel prioritizes reliability, innovation, and extensive capabilities, Stayntouch is the clear choice. Conversely, if simplicity and data security are your main concerns, and your operation is small, Thais-Soft might suffice—but with less confidence in current performance.