The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 219 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Native Email Marketing.
WINSAR GROUP shines in ease of use and customer support , with exclusive features like Mobile Device Notes & Tasks (Voice-to-Text) and Lobby Kiosk.
Side-by-side ratings based on 219 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $700/mo | From $400/mo |
| Verified Reviews | 208 | 11 |
After analyzing 219 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while WINSAR GROUP users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | #51 3 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | #58 1 reviews |
| Large (75-199 rooms) ▾ | #20 8 reviews | #29 3 reviews |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | #50 4 reviews |
| Luxury ▾ | #16 38 reviews | #50 2 reviews |
| Branded / Chain ▾ | #19 21 reviews | #47 3 reviews |
| Extended Stay ▾ | #10 18 reviews | #48 1 reviews |
By Region
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific ▾ | #33 2 reviews | #14 5 reviews |
| Middle East | #29 1 reviews | #19 1 reviews |
Choosing between eviivo Suite™ PMS and WINCLOUD depends on your hotel’s specific needs, operational complexity, and regional focus. While both platforms aim to streamline property management, they diverge significantly in features, support, and market presence. eviivo is a well-established system with a global footprint and a large user base, especially in vacation rentals and B&Bs, whereas WINCLOUD offers a simpler, more cost-effective solution tailored toward smaller hotels and resorts. Which aligns best with your hotel’s strategic goals?
eviivo Suite™ boasts a broad feature set with over 48 capabilities, including native email marketing and EPoS, making it suitable for diversified property portfolios. Conversely, WINCLOUD offers core PMS functionalities with fewer features—only five features are unique to it—focusing on front-office, banquet, and backend operations, appealing to hotels seeking simplicity. eviivo’s extensive integrations—over 32 verified partners—support a wide distribution reach, while WINCLOUD’s integration options are currently limited or unverified. Do you prioritize comprehensive tools and extensive partner networks?
If your hotel needs a versatile, globally proven platform capable of managing multiple property types—including vacation rentals, inns, and boutique hotels—choose eviivo. It suits properties that value advanced integrations, multi-channel distribution, and AI-enhanced guest communications. If your hotel is a small resort or boutique with straightforward operational needs and a limited budget, WINCLOUD’s lower price point and ease of use make it a compelling choice. For multi-property portfolios aiming for growth, eviivo’s proven track record and features are advantageous; for single properties prioritizing affordability and simplicity, WINCLOUD may suffice.
eviivo scores a 4.43/5 for ease of use, with many reviewers praising its intuitive interface and effective onboarding, though some mention room for interface improvement. WINCLOUD surpasses slightly with a 4.73/5 rating, with users highlighting its straightforward setup and ease of learning, supported by 24/7 assistance. Customer support ratings favor WINCLOUD, with a 4.91/5 score, and reviews emphasize its responsiveness, while eviivo’s support is also highly regarded. Edge: WINCLOUD.
eviivo offers 48 shared features, including native email marketing, EPoS, and cloud-based management, with three features exclusive to it, such as integration with major OTAs and guest messaging tools. WINCLOUD provides five unique features, such as banquet management and rules-based room assignments, but has significantly fewer total features. If your hotel requires advanced automation and marketing capabilities, eviivo’s feature set offers more options; for basic property management needs, WINCLOUD’s core functionalities may be sufficient. Edge: eviivo.
eviivo’s support is rated 4.42/5, with reviews praising its responsiveness and helpful onboarding, especially during initial setup and troubleshooting. WINCLOUD outperforms with a 4.91/5 rating, with users emphasizing continuous, hands-on support from their team that makes learning and daily operations easier. If support quality is critical, WINCLOUD’s higher rating indicates a more consistently positive experience. Edge: WINCLOUD.
eviivo has partnerships with 32 verified third-party providers, including well-known OTAs, channel managers, and guest apps, enabling extensive distribution and operational automation. WINCLOUD, however, currently offers no verified integrations, limiting its connectivity to external platforms. For hotels relying on multi-channel sales or requiring third-party integrations, eviivo’s vast partner ecosystem is more advantageous. Edge: eviivo.
eviivo’s reviews are more numerous, with 191 recent reviews in the last six months, and an overall rating of 0.93/5 (though the rating scale appears inconsistent, the high review count indicates active feedback). WINCLOUD, despite having fewer reviews (11 in the last six months), boasts a perfect 4.91/5 customer support score. Hotels in vacation rentals and B&B segments rate eviivo more positively due to its extensive functionality, while small hotels and resorts appreciate WINCLOUD’s simplicity. Given the recent review volume, eviivo’s overall perception is stronger. Edge: eviivo.
eviivo's base price is listed at $700/month, with no freemium or trial options, representing a significant investment. WINCLOUD is priced at $400/month, also without a free tier or trial, making it a more budget-friendly option for smaller properties. Your total cost will depend on the number of properties and required features, but WINCLOUD generally offers a lower entry point.
Not ideal if your hotel:
Not ideal if your hotel:
eviivo is a comprehensive, globally trusted PMS with a large user base and extensive features, ideal for multi-property owners and those seeking integrations and automation. Its higher price and complexity make it suitable for hotels with growth ambitions and diverse operational needs.
WINCLOUD offers a straightforward, cost-effective solution with strong support and ease of use, mainly targeting small hotels and resorts that need core functionalities without the complexity of extensive integrations. Its limited feature set and regional presence, however, may restrict scalability.
Choose eviivo if you need a feature-rich platform with global reach, integrations, and automation. Opt for WINCLOUD if your hotel values simplicity, affordability, and dedicated support in a smaller-scale operation. For hotels with active growth plans and complex needs, eviivo remains the stronger choice; for smaller, local properties, WINCLOUD provides a more accessible alternative.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | From $400/mo |
According to HTR's product database, eviivo Suite™ PMS and WINCLOUD share 48 features. Here are the key differences — features one has that the other lacks.
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| Cloud based | ||
| EPoS | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated ID & Passport Scanner | ||
| Lobby Kiosk | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Native Email Marketing | ||
| Rules Based Room Assignments |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and WINCLOUD share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while WINCLOUD offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. WINCLOUD leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. WINCLOUD: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and WINSAR GROUP has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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