eviivo Suite™ PMS

Ranked 14 (out of 247) in Property Management Systems

Property Management Systems

Your Favorite All-In-One Property Management Platform

Ratings Snapshot

Certificate of Excellence

Read 84 reviews

#14 Popularity index

HT SCORE

83 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #14 out of 247 in Property Management Systems

Ease of Use

4.0/5

ROI

3.7/5

Implementation

3.9/5

Customer Support

4.0/5

eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.

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eviivo Suite™ PMS Overview

eviivo Suite™ is an award-winning, cloud-based booking and property management platform powerfully built — for hospitality owners, property managers and hosts — to optimize reservations, guest communications and all travel agency channels, for a single rental or a large multi-property portfolio Trusted globally, our “original, all-in-one booking suite” is integrated with major online tr...

About eviivo View website

Founded in 2004 | Headquarters in United Kingdom | 132 employees

eviivo’s mission is to empower owners, manager, hoteliers and hosts in the independent accommodation sector and help them provide unforgettable experiences to...

Product Modules

Property Manager Property Management Systems

INCLUDED

Award-winning property management system for independent accommodations, from boutique hotels and vacation rentals to cottages, inns and castles. Property Manager is included in the basic paid package.

Website Manager Website Design

INCLUDED

SEO & mobile-friendly website offered with eviivo Suite -- or simply add a booking button on your current website.

Channel Manager Channel Managers

INCLUDED

Connect eviivo Suite to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings. Channel Manager puts your property in front of a global audience whilst giving you complete control of pricing and policies. Best of all, you only pay when you take a booking!

Promo Manager Direct Booking Tools

ADD-ON

Run fantastic promos, attract more guests and increase bookings!

Guest Manager Hotel CRM & Email Marketing

ADD-ON

Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews. And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.

Performance Manager Business Intelligence

ADD-ON

Understand where demand comes from, and monitor your business performance at a glance.

Payment Manager Payments Processing Software

ADD-ON

Secure online card processing in full Level 1 PCI compliance. Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.

Owner Manager

ADD-ON

Owner Manager keeps you a step ahead by automatically calculating and keeping track of owner charges and deductions, whether you run a property portfolio or a single property.

Mobile App

INCLUDED

eviivo Mobile, our revolutionary mobile app, mirrors eviivo Suite and allows you to run and manage your business anywhere, anytime.

Other Products by eviivo

1/10

Integrates with

Upselling Software
Metasearch & Ad Tech
Contactless Check-in

Browse integrations (11 verified)

What customers love about eviivo Suite™ PMS

89% recommend

Marketing Manager in Earlswood (United Kingdom)

Eviivo is widely used in the UK by independent Hotels for its ease of use, ease of adoption and integration with other systems (like tills or billing software) and it is also easy to link up with booking partners like Ex...

B&B Owner

While pricing seemed attractive they could not deliver leaving me and numerous others without service.

Manager

The individuals who work in customer service are pleasant but they are unable to get each support to correct errors and they will not let you speak to those in charge.

Owner

Over or double bookings due to their technical glitches - that are left unresolved, ruining my client-channel relationships. Customer support - aggressive and unprofessional. Communication was not clear from the very ...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

With the eviivo hotel software, accommodation managers can very easily keep track of their bookings and manage all the different booking channels. The booking situation can sometimes change so quickly, which is why I think the eviivo mobile app is especially helpful. It helps accommodation managers ...

by Ariane Benninger (Gastfreund GmbH) on August 30, 2022

Question:

What differentiates this product or service from the competition?

Answer:

With its many different customization options, eviivo software is suitable for all accommodations. From the smallest holiday home to campgrounds and bigger hotels: Every host can pick exactly what they want and need from the different solutions.

by Ariane Benninger (Gastfreund GmbH) on August 30, 2022

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We have come to know eviivo as a very trustworthy and reliable partner. The software solutions are well thought out and working with the eviivo team has always been a pleasure. My advice for hoteliers and hosts: Just give it a try!

by Ariane Benninger (Gastfreund GmbH) on August 30, 2022

Recommended by

Ariane Benninger Communications Manager @ Gastfreund GmbH

Are you a consultant or vendor that recommends eviivo? Leave a recommendation

Features

View all (14)

Accounting & Finance

4/5 features

Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
Automated night audit

Marketing & Ecommerce

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine

Eliminate the need for a separate booking engine vendor and serve live inventory from your PMS right into your booking engine.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Administration & Configuration

4/5 features

Centralized user & role management
Multi-lingual

Customer Management

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Front Office

4/5 features

Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Guest Experience

4/5 features

Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service,.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
ID Scanning & Registration Pre-fill

Scan IDs to automatically pre-fill guest information
Lobby Kiosk

Give guests the choice to check themselves in as part of a contact-free experience. Typical features include: digital registration cards, passport scanner, integrated payment terminals, door lock integrations and streamlined self-check-out.

Housekeeping

4/5 features

Housekeeping module
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Payments

4/5 features

Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing
Direct billing
Multi-currency
Payment processing
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Reservations Management

4/5 features

RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Revenue Management

4/5 features

RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Taxes & Compliance

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Other

3/5 features

Spa & Wellness Module
EPoS
Reservation management
On premise
Cloud based

Want to go behind the scenes and see how eviivo Suite™ PMS works?

Clients & references

eviivo is reliable, affordable and it saves us a lot of work.

Ulrich Gerber Owner at the Apartment Storchenfärbe

eviivo has been the perfect technological solution for Galicia. We now have the first independent online booking engine managed by owners of holiday rentals.

Dulcinea Aguín Association Head at the Asociación de viviendas turísticas de Galicia

View all (6)

eviivo doesn’t have any featured partners

eviivo doesn’t have any case studies available

Active Markets

MARKETS SERVED

South America
Asia Pacific
Middle East
Africa
Antarctica
Oceania
North America
Europe
Central America

VERIFIED MARKETS

United Kingdom
United States of America
France
Spain
Italy
Germany
Portugal
Malaysia
Croatia
Ireland

Pricing

Implementation fee

Less than $1000

Monthly subscription (/room/month)

More than $10/room/month

Recent News & Content

eviivo Partners with Nuki, Vikey and Chekin to Enhance Digital Self Check-in as More Travelers Prefer High-Tech Access to Accommodations 4 months ago

eviivo Debuts Groundbreaking Mobile App for Hosts, Property Owners and Boutique Hoteliers 5 months ago

eviivo doesn’t have any free e-books or reports available

Popular eviivo Suite™ PMS Integrations

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Asksuite Hotel Chatbot

Livechat & Chatbots

396 verified reviews

World leader in smart service platform for hotels and resorts focused on doubling direct bookings.

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Canary Digital Authorizations

Cyber Security & Fraud Prevention

317 verified reviews

Eliminate fraud and chargebacks at your property with the world's top rated credit card authorization solution.

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Canary Contactless Check-In

Contactless Check-in

215 verified reviews

Improve the guest experience, increase revenue and streamline operations with Contactless Check-In™ from Canary, the world's most popular self-service check-in solution.

View all (11 eviivo Integrations)

eviivo Suite™ PMS

Ratings Snapshot

eviivo Suite™ PMS Overview

eviivo Suite™ PMS Overview

About eviivo View website

Other Products by eviivo

Integrates with

What customers love about eviivo Suite™ PMS

Expert Q&A and Partner Recommendations

Showing all answers to: "What does this product or service do well?"

Showing all answers to: "What differentiates this product or service from the competition?"

Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"

Features

Direct billing

RevPaR & ADR Reports

Multi-currency

Transactional Emails (booking, folios, etc)

Automated night audit

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Gift Vouchers

Channel Manager

Booking Engine

Transactional Emails (booking, folios, etc)

Centralized user & role management

Multi-lingual

Guest Communication (SMS Messaging)

Guest profiles

Centralized Messaging

Transactional Emails (booking, folios, etc)

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Automated night audit

Calendar view

Multi-lingual

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

ID Scanning & Registration Pre-fill

Lobby Kiosk

Housekeeping module

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Integrated Payment Terminal & Card Reader

Direct billing

Multi-currency

Payment processing

Payment Requests

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization

Rules Based Room Assignments

Transactional Emails (booking, folios, etc)

RevPaR & ADR Reports

Custom rates

Ancillary revenue tracking