eviivo Suite™ PMS

4.7 (170 REVIEWS)

HTR Score icon
HT Score  
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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eviivo Suite™ PMS

4.7 (170 REVIEWS)

Ranked 10 (out of 319) in Property Management Systems

Your Favorite All-In-One Property Management Platform

User avatar image User avatar image

Bell avatar Bell - AI powered product analyst

I analyzed all of eviivo’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Eviivo's seamless integration with major booking channels, effectively preventing double bookings and optimizing occupancy. It enhances revenue through dynamic rate management and centralized reservation features, saving time and costs by automatically synchronizing bookings. Eviivo's effortless onboarding and accessibility enable staff to manage reservations efficiently, improving guest experiences. However, users noted issues like limited customization and inconsistent support response, which Eviivo must address for a more comprehensive service.

RecommendationAvatar RecommendationAvatar

Hotel zum Landsberger Hof, Brambles of Inveraray & 378 others

Read their reviews

What Types of Hotels eviivo is Popular For

Size

219 | X-Small (1-9 room)

78 | Small (10-24 room)

39 | Medium (25-74 room)

30 | Large (75-199 room)

13 | X-Large (200+ room)

Country

125 | France

80 | United Kingdom

38 | United States of America

37 | Germany

23 | Spain

21 | Italy

13 | Morocco

7 | Canada

5 | Portugal

3 | Austria

2 | Malaysia

2 | Ireland

2 | Venezuela

1 | India

1 | French Polynesia

1 | Madagascar

1 | New Zealand

1 | Maldives

1 | Malta

1 | Colombia

1 | Belgium

1 | South Africa

1 | Switzerland

1 | Chile

1 | Peru

1 | Cyprus

1 | Belize

1 | Brazil

1 | Argentina

1 | Croatia

Type

190 | Bed & Breakfast & Inns

146 | Vacation Rentals & Villas

65 | Boutiques

64 | Luxury Hotels

57 | Limited Service & Budget Hotels

47 | Airport/Conference Hotels

40 | City Center Hotels

36 | Branded Hotels

33 | Extended Stay & Serviced Apartments

33 | Resorts

7 | Hostels

6 | Motels

2 | Casinos

1 | RV Parks & Campgrounds

Region

301 | Europe

45 | North America

15 | Africa

7 | South America

4 | Asia Pacific

2 | Oceania

1 | Central America

Category

210 | Channel Managers

175 | Hotel Management Software

170 | Property Management Systems

126 | Vacation Rental Software

What is eviivo?

Founded in 2004 | Headquarters in United Kingdom | 132 employees
eviivo Suite™ PMS is a cloud-based property management system designed to streamline hotel operations and maximize occupancy rates. It offers efficient channel management with real-time synchronization across major online travel agencies like Expedia, Booking.com, and Airbnb, ensuring your rates and availability are always up-to-date. Customizable rate plans and an intuitive interface help simplify complex tasks. Valuable features include eviivo Mobile for on-the-go management and eviivo Concierge for 24/7 AI-powered guest communication. With the ability to handle multiple properties, it's suitable for hotels, B&Bs, vacation rentals, and unique accommodations, enhancing operational efficiency and guest satisfaction.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of eviivo products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by eviivo

FAQs

Capabilities

Complete control over guests and bookings

Anytime, anywhere, any device

Powerful automation

AI-powered guest communications and contactless check-in

Allow contactless check-in and check-out

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Property Manager

Property Management Systems
The easy way to manage bookings, guests, owners & travel agencies​. eviivo’s unrivalled all-in-one property management platform centralizes all bookings in one simple-to-use, colour-coded and filterable calendar. At the core of eviivo Suite, Property Manager is designed to help all independent accommodation businesses go further, faster without compromise, streamlining the management of boutique hotels, vacation rental portfolios, and hybrid operations.

INCLUDED

Website Manager

Website Design
Boost direct bookings and strengthen your brand with a stunning, highly customisable booking engine​. eviivo’s Website Manager offers full flexibility with your choice of SEO & mobile-friendly website templates or a booking engine that blends seamlessly with your existing website and brand. Go global and display all your listings with multi-lingual, multi-currency and multi-property website options.

INCLUDED

Channel Manager

Channel Managers
Channel Managers simply run themselves – and sing to your tune – with eviivo's unparalleled online travel agency (OTA) integrations. Connect eviivo Suite to major OTAs with one click – no paperwork, no overbookings. And with fully automated mapping, changes you make in eviivo are instantly updated everywhere – so rates, availability, photos, descriptions, policies, taxes, fees, messages, extras, and more are always up to date on all channels.

INCLUDED

Promo Manager

Direct Booking Tools
Simplify pricing and supercharge profits with eviivo’s Promo Manager. Enjoy the ultimate flexibility in pricing and packaging, plus unmatched support for selling extra products and services via all channels. With built-in dynamic pricing rules and the ability to run promotions exclusively on your website, Promo Manager enables you to increase bookings and boost direct revenue effortlessly.

PREMIUM ADD-ON

Guest Manager

Hotel CRM & Email Marketing
Never miss a beat thanks to eviivo’s superior guest communications and seamless integration with OTAs’ guest services​. eviivo Guest Manager centralizes all conversations in one AI-powered inbox​, whether they come from major OTAs (Booking.com, Airbnb, Vrbo, Expedia, Google), direct bookings, SMS & WhatsApp, or reviews. Let eviivo’s AI Concierge answers online enquiries 24/7, and save precious time delivering exceptional guest engagement with automated communications and intelligent guest responses in any number of languages.

PREMIUM ADD-ON

Performance Manager

Business Intelligence
Get top-notch results and the smoothest back-office integration. eviivo’s Performance Manager integrates powerful KPIs, user-defined analytics, and painless reconciliations to turn admin chores into an effortless routine​. Leave the number crunching behind with automated push-button invoice capabilities, instant balances and tax management. Unlock the full potential of your data with the industry’s most comprehensive custom report writer.

PREMIUM ADD-ON

Payment Manager

Payments Processing Software
eviivo’s Payment Manager combines airtight security and unmatched payment automation​ with built-in support for the widest choice of card processors. Improve control over your cash flows by setting up the fully automated payment schedules that work best for your business. Collect contactless payments in any currency at any time in full Level 1 PCI compliance. And choose from 50+ supported providers for full payment flexibility.

PREMIUM ADD-ON

Owner Manager

eviivo’s Owner Manager offers extensive multi-everything functionality for all your stakeholders, letting you grow trust – and your portfolio – through full transparency and stronger team participation. Calculate, apply and report management fees and owner charges automatically. Use the interactive, mobile-friendly Cleaning Dashboard to coordinate housekeeping & repairs. Transform collaboration by enabling multi-user access under the most granular set of roles and permissions.

PREMIUM ADD-ON

eviivo Mobile

Be out of reach, but never out of touch with ​the market’s most comprehensive mobile app. eviivo Mobile frees you to take control of your business on the go with a multi-channel, multi-property calendar and AI-powered unified inbox in the palm of your hand. Manage bookings, guest messages, rates, cleaning and more – anywhere, anytime.

INCLUDED

eviivo Reviews Summary

4.7
Excellent
Ease of Use
4.4/5
Customer Support
4.3/5
ROI
4.1/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, eviivo Suite™ PMS is the #12 most trending product in the Property Management Systems category (out of 319) and the #230 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
87 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

eviivo Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Eviivo Average Eviivo

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20

Success Stories

10

References

3

Featured Customers

Eviivo Case Studies

profile-carrusel-screenshot

Dieses nachhaltige B&B hat mit eviivo seine Einnahmen und seinen Anteil an Direktbuchungen auf ein neues Niveau gehoben

Mecklenburgische Seenplatte (Germany)

profile-carrusel-screenshot

Launching, developing and scaling a vacation rental management company with eviivo Suite™

profile-carrusel-screenshot

Come eviivo Suite™ ha contribuito a far conoscere il meglio dell'ospitalità romana.

Rome (Italy)

profile-carrusel-screenshot

Launching, advertising and growing a thriving boutique hotel with eviivo Suite™

(United Kingdom)

profile-carrusel-screenshot

Cómo eviivo Suite™ ha impulsado la eficiencia, visibilidad y expansión de este hotel boutique

Santa Cruz de la Palma (Spain)

profile-carrusel-screenshot

De deux à trente locations : Comment ce portefeuille immobilier a grossi grâce à eviivo Suite™.

Croix (France)

profile-carrusel-screenshot

Historic Boston B&B evokes the past – and welcomes the future of bookings with eviivo Suite™

Boston (United States of America)

profile-carrusel-screenshot

This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo

Crozet (United States of America)

profile-carrusel-screenshot

eviivo helps transform this small-town inn from local secret to popular getaway

Winters (United States of America)

profile-carrusel-screenshot

Dieses Hostel mit 21 Zimmern hat seinen Umsatz und seinen Anteil an Direktbuchungen mit eviivo verdoppelt

Lindau (Germany)

profile-carrusel-screenshot

eviivo y su automatización

(Spain)

profile-carrusel-screenshot

eviivo es la herramienta que nos facilita todo este trabajo

Malaga (Spain)

profile-carrusel-screenshot

Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.

London (United Kingdom)

profile-carrusel-screenshot

The Historic Berkeley Place & eviivo - Elevating Historic Hospitality

Staunton (United States of America)

profile-carrusel-screenshot

Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement

Carolles (France)

profile-carrusel-screenshot

Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.

(United Kingdom)

profile-carrusel-screenshot

Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée

Chessy (France)

profile-carrusel-screenshot

The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.

profile-carrusel-screenshot

Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg

Hochsauerlandkreis (Germany)

profile-carrusel-screenshot

Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat

Timmendorfer Strand (Germany)

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Eviivo Reviews

Hotelier Rating

Excellent
342
Very Good
23
Average
7
Poor
0
Terrible
18

Property Size

  • X-Small (219)
  • Small (78)
  • Medium (39)
  • Large (30)
  • X-Large (13)

Country

  • France
    France
    (125)
  • United Kingdom
    United Kingdom
    (80)
  • United States of America
    United States of America
    (38)
  • Germany
    Germany
    (37)
  • Spain
    Spain
    (23)
  • Italy
    Italy
    (21)
  • Morocco
    Morocco
    (13)
  • Canada
    Canada
    (7)
  • Portugal
    Portugal
    (5)
  • Austria
    Austria
    (3)
  • Malaysia
    Malaysia
    (2)
  • Ireland
    Ireland
    (2)
  • Venezuela
    Venezuela
    (2)
  • India
    India
    (1)
  • French Polynesia
    French Polynesia
    (1)
  • Madagascar
    Madagascar
    (1)
  • New Zealand
    New Zealand
    (1)
  • Maldives
    Maldives
    (1)
  • Malta
    Malta
    (1)
  • Colombia
    Colombia
    (1)
  • Belgium
    Belgium
    (1)
  • South Africa
    South Africa
    (1)
  • Switzerland
    Switzerland
    (1)
  • Chile
    Chile
    (1)
  • Peru
    Peru
    (1)
  • Cyprus
    Cyprus
    (1)
  • Belize
    Belize
    (1)
  • Brazil
    Brazil
    (1)
  • Argentina
    Argentina
    (1)
  • Croatia
    Croatia
    (1)

Region

  • North America
    North America
    (45)
  • Europe
    Europe
    (301)
  • Asia Pacific
    Asia Pacific
    (4)
  • Oceania
    Oceania
    (2)
  • South America
    South America
    (7)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (15)
3

ATYPICAL

Manager from 5 to 9 room Boutique in Mancora (Peru)

Verified
10 days ago
My experience with eviivo France was very disappointing. Contrary to what they claim today, I did not subscribe to their service online: they had me sign a contract through their sales team. However, as soon as the problems arose, they disclaimed all responsibility by claiming it was an "online" subscription, which is false. The initial set...
Country Peru
Manager
X-Small Hotel
10

Review

Gérant from 10 to 24 room Branded Hotel in Gravelines (France)

Verified
26 days ago
At the top, chef Xavier, don't change anything. Super responsive, good communication between departments. Very good follow-up of the file.
Country France
Gérant
Small Hotel
10

Excellent follow-up!

Commercial from 5 to 9 room Extended Stay & Serviced Apartment in Brides-les-Bains (France)

Verified
1 months ago
We found a digital tool to manage our reservations, quickly create a website, activate OTAs, manage our inventory and fill-ups, etc. Excellent follow-up from the teams for activation, a big thank you to Xavier for his availability and kindness! Clear and precise explanations? Very good responsiveness from him when a bug occurs.
Country France
Commercial
X-Small Hotel
10

Good experience

CMO from 5 to 9 room Vacation Rentals & Villa in Aimargues (France)

Verified
1 months ago
Xavier is our manager and he has helped us a lot. With the support we received from Xavier, we were able to easily launch the site.
Country France
CMO
X-Small Hotel
10

Review

Propriétaire from 1 to 4 room Bed & Breakfast & Inn in Mouzieys-Panens (France)

Verified
1 months ago
We've been using eviivo to centralize our bookings since this year. Implementation was quick and relatively straightforward thanks to the support team's input and assistance. Thanks to eviivo, we'll save time managing our bookings and synchronizing with our OTAs. We'd particularly like to thank Xavier for his responsiveness, availability,...
Country France
Propriétaire
X-Small Hotel
10

eviivo interaction regarding payment method

Propriétaire from 1 to 4 room Vacation Rentals & Villa in Arles (France)

Verified
3 months ago
Interactions with Aziza great answered all my questions Good reception and very professional Clear explanations Thank you for your support.
Country France
Propriétaire
X-Small Hotel
10

Helpful and consistent long-standing business partner

Owner from 10 to 24 room Bed & Breakfast & Inn in Lanchester (United Kingdom)

Verified
5 months ago
eviivo always resolves any problems in a helpful manner. They have a very easy to use online interface and are efficient when I need to connect them.
Country United Kingdom
Owner
Small Hotel
10

Managing ALL my assets in one platform

Gérant from 1 to 4 room Vacation Rentals & Villa in

Verified
5 months ago
In the context of short-term (seasonal) rental, we no longer have any worries about overbooking. We are able to respond to all our customers on a single platform. We now have better organization and communication.
Gérant
X-Small Hotel
7

Feedback

GM from in Chalon-sur-Saone (France)

Verified
5 months ago
The human side, well placed in price. The activation service is very pro actf, very involved and really supports well until going online.
Country France
GM
10

Professional staff

Amministratore from 5 to 9 room Bed & Breakfast & Inn in Lucca (Italy)

Verified
5 months ago
Resolves your problems quickly with maximum availability and courtesy. Trained staff, who can understand your difficulties and solve them with the time needed.
Country Italy
Amministratore
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 18

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

With the eviivo hotel software, accommodation managers can very easily keep track of their bookings and manage all the different booking channels. The booking situation can sometimes change so quickly, which is why I think the eviivo mobile app is especially helpful. It helps accommodation managers keep an eye on their availabilities even when they're not in the office.

Question:

What differentiates this product or service from the competition?

Answer:

With its many different customization options, eviivo software is suitable for all accommodations. From the smallest holiday home to campgrounds and bigger hotels: Every host can pick exactly what they want and need from the different solutions.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We have come to know eviivo as a very trustworthy and reliable partner. The software solutions are well thought out and working with the eviivo team has always been a pleasure. My advice for hoteliers and hosts: Just give it a try!

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
Are you a consultant or vendor that recommends eviivo? Leave a recommendation

News

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Dieses nachhaltige B&B hat mit eviivo seine Einnahmen und seinen Anteil an Direktbuchungen auf ein neues Niveau gehoben

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Historic Boston B&B evokes the past – and welcomes the future of bookings with eviivo Suite™

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This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo

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eviivo helps transform this small-town inn from local secret to popular getaway

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6 months ago

Dieses Hostel mit 21 Zimmern hat seinen Umsatz und seinen Anteil an Direktbuchungen mit eviivo verdoppelt

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1 year ago

eviivo Wins TravelTech Breakthroughs’ “Hotel Channel Management Platform Of The Year” Award

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Eviivo Announces First-of-its-kind World Tour With Mobile Cinema Projector To Celebrate Independent Accommodation

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Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.

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Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement

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1 year ago

Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.

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Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée

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eviivo

1 year ago

The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.

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eviivo

1 year ago

Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg

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Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat

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Eviivo Debuts Industry-First, Groundbreaking AI-Powered Guest Messaging Tool For Short-Term Rentals And Independent Accommodations

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Eviivo sponsoring Industry Titans category of the Boutique Hotelier Power List 2023

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New Data: 5 Summer Travel Trends And Top Destinations in Europe For 2023

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eviivo Reveals Top Hospitality Tech Trends For 2023

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eviivo Partners with Nuki, Vikey and Chekin to Enhance Digital Self Check-in as More Travelers Prefer High-Tech Access to Accommodations

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Support

Unverified

eviivo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2025

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

96%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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