eviivo Suite™ PMS

Ranked 14 (out of 247) in Property Management Systems

Property Management Systems

Your Favorite All-In-One Property Management Platform

Ratings Snapshot

Certificate of Excellence
Read 84 reviews
89%
Recommend
HTR Score icon
HT SCORE
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #14 out of 247 in Property Management Systems

Ease of Use
4.0/5
ROI
3.7/5
Implementation
3.9/5
Customer Support
4.0/5
Verified Customer Support

eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Bed & Breakfast & Inns 35 verified reviews
    79%
  • Vacation Rentals & Villas 22 verified reviews
    83%
  • Boutiques 7 verified reviews
    69%
  • Extended Stay & Serviced Apartments 6 verified reviews
    60%
  • Luxury Hotels 4 verified reviews
    50%
  • Motels 4 verified reviews
    100%
  • City Center Hotels 3 verified reviews
    67%
  • Resorts 1 verified reviews
    n/a
  • Branded Hotels 1 verified reviews
    80%
  • Limited Service & Budget Hotels 1 verified reviews
    100%
  • RV Parks & Campgrounds 1 verified reviews
    100%

eviivo Suite™ PMS Overview

eviivo Suite™ PMS Overview

eviivo Suite™ is an award-winning, cloud-based booking and property management platform powerfully built — for hospitality owners, property managers and hosts — to optimize reservations, guest communications and all travel agency channels, for a single rental or a large multi-property portfolio Trusted globally, our “original, all-in-one booking suite” is integrated with major online tr...

About eviivo View website

Founded in 2004 | Headquarters in United Kingdom | 132 employees

eviivo’s mission is to empower owners, manager, hoteliers and hosts in the independent accommodation sector and help them provide unforgettable experiences to...

Product Modules
Property Manager Property Management Systems
INCLUDED
Award-winning property management system for independent accommodations, from boutique hotels and vacation rentals to cottages, inns and castles. Property Manager is included in the basic paid package.
Website Manager Website Design
INCLUDED
SEO & mobile-friendly website offered with eviivo Suite -- or simply add a booking button on your current website.
Channel Manager Channel Managers
INCLUDED
Connect eviivo Suite to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings. Channel Manager puts your property in front of a global audience whilst giving you complete control of pricing and policies. Best of all, you only pay when you take a booking!
Promo Manager Direct Booking Tools
ADD-ON
Run fantastic promos, attract more guests and increase bookings!
Guest Manager Hotel CRM & Email Marketing
ADD-ON
Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews. And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.
Performance Manager Business Intelligence
ADD-ON
Understand where demand comes from, and monitor your business performance at a glance.
Payment Manager Payments Processing Software
ADD-ON
Secure online card processing in full Level 1 PCI compliance. Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.
Owner Manager
ADD-ON
Owner Manager keeps you a step ahead by automatically calculating and keeping track of owner charges and deductions, whether you run a property portfolio or a single property.
Mobile App
INCLUDED
eviivo Mobile, our revolutionary mobile app, mirrors eviivo Suite and allows you to run and manage your business anywhere, anytime.

Other Products by eviivo

Integrates with

  • Upselling Software
  • Metasearch & Ad Tech
  • Contactless Check-in
Browse integrations (11 verified)

What customers love about eviivo Suite™ PMS

Like 89% recommend

Marketing Manager in Earlswood (United Kingdom)

Eviivo is widely used in the UK by independent Hotels for its ease of use, ease of adoption and integration with other systems (like tills or billing software) and it is also easy to link up with booking partners like Ex...

B&B Owner

While pricing seemed attractive they could not deliver leaving me and numerous others without service.

Manager

The individuals who work in customer service are pleasant but they are unable to get each support to correct errors and they will not let you speak to those in charge.

Owner

Over or double bookings due to their technical glitches - that are left unresolved, ruining my client-channel relationships. Customer support - aggressive and unprofessional. Communication was not clear from the very ...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

With the eviivo hotel software, accommodation managers can very easily keep track of their bookings and manage all the different booking channels. The booking situation can sometimes change so quickly, which is why I think the eviivo mobile app is especially helpful. It helps accommodation managers ...

by Ariane Benninger (Gastfreund GmbH) on August 30, 2022

Question:

What differentiates this product or service from the competition?

Answer:

With its many different customization options, eviivo software is suitable for all accommodations. From the smallest holiday home to campgrounds and bigger hotels: Every host can pick exactly what they want and need from the different solutions.

by Ariane Benninger (Gastfreund GmbH) on August 30, 2022

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We have come to know eviivo as a very trustworthy and reliable partner. The software solutions are well thought out and working with the eviivo team has always been a pleasure. My advice for hoteliers and hosts: Just give it a try!

by Ariane Benninger (Gastfreund GmbH) on August 30, 2022

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Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how eviivo Suite™ PMS works?

Clients & references

References & testimonials

Testimonial avatar
eviivo is reliable, affordable and it saves us a lot of work.
Ulrich Gerber Owner at the Apartment Storchenfärbe
Testimonial avatar
eviivo has been the perfect technological solution for Galicia. We now have the first independent online booking engine managed by owners of holiday rentals.
Dulcinea Aguín Association Head at the Asociación de viviendas turísticas de Galicia

Featured partners

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eviivo doesn’t have any featured partners

Case studies

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eviivo doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • Europe
  • Central America
VERIFIED MARKETS
  • United Kingdom
  • United States of America
  • France
  • Spain
  • Italy
  • Germany
  • Portugal
  • Malaysia

84 Verified eviivo Reviews

Likelihood to Recommend
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November 30, 2022

eviivo Suite™ PMS Review: All in one.

Propietaria from Other in Santander (Spain)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

The best thing is the synchronization of calendars with the main hotel platforms. You save time with customer data, everything is on one screen, automatically synchronized. Easy management of reservations...

What do you dislike or think could be improved?

I have difficulties with the app, on the mobile it is not very visual, so I use the direct access to the web. I would appreciate Spanish-speaking staff for those urgent moments outside office hours, on we...

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

November 25, 2022

eviivo Suite™ PMS Review: Definitely recommend eviivo.

Director/Owner from Vacation Rentals & Villas in (United Kingdom)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

User-friendly system, with all individual components integrated.Straightforward payment processes.First class technical support available whenever needed, with excellent follow-through.Very clear and info...

What do you dislike or think could be improved?

Very impressed that eviivo constantly look at ways to improve their systems. One area that could be slightly improved is making sure that whenever there are changes made to the lay-out of the booking form...

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5

November 25, 2022

eviivo Suite™ PMS Review: Could not be better!

Manager from Other in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

All the main providers are included as a channel manager. Easy to organise reservations and manage finances with the report features. Great support team.

What do you dislike or think could be improved?

It would be a little easier if commission rates were included in the booking notifications we receive. But cannot fault the system overall.

Customer Support
5
Ease of Use
5
Value for money
3
Implementation
5

November 17, 2022

eviivo Suite™ PMS Review: Great system that works!!

Hotel owner from Bed & Breakfast & Inns in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The Eviivo is a great system that allows you to change your own pictures, prices for your own website and also has a great app for your phone.

What do you dislike or think could be improved?

Just more add ons to App that is happening slowly, once most features on app I think it will be a clear winner.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

November 16, 2022

eviivo Suite™ PMS Review: diary, easy view of the bookings and etc

director from Bed & Breakfast & Inns in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

no overbookings, connect to my website, simple to book, easy to take payments, easy for availability, easy to see outstanding payments

What do you dislike or think could be improved?

answering the phone over the weekends and evenings, i would like to have an offline room on the diary, commission could be less.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 11, 2022

eviivo Suite™ PMS Review: Eviivo is not perfect, but it is not a million miles away.

Owner from Boutiques in (United Kingdom)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Simple to use. Reliable. Very easy to map to OTAs. Progressive.The company are constantly trying to improve and look for solutions to help hoteliers. We have been customers for the past ten years, and hav...

What do you dislike or think could be improved?

Speed. Ironing out errors. Some functionality is 95% excellent, but the last 5% makes it easier to use other systems.

Customer Support
3
Ease of Use
5
Value for money
4
Implementation
4

Pricing

Implementation fee
Less than $1000
Monthly subscription (/room/month)
More than $10/room/month

Recent News & Content

Recent articles

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Resources & reports

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eviivo doesn’t have any free e-books or reports available

Popular eviivo Suite™ PMS Integrations

View all (11 eviivo Integrations)