eviivo Suite™ PMS

4.7 (164 REVIEWS)

HTR Score icon
HT Score  
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Your Favorite All-In-One Property Management Platform

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What is eviivo?

Founded in 2004 | Headquarters in United Kingdom | 132 employees
eviivo Suite™ PMS is a cloud-based property management system designed to streamline hotel operations and maximize occupancy rates. It offers efficient channel management with real-time synchronization across major online travel agencies like Expedia, Booking.com, and Airbnb, ensuring your rates and availability are always up-to-date. Customizable rate plans and an intuitive interface help simplify complex tasks. Valuable features include eviivo Mobile for on-the-go management and eviivo Concierge for 24/7 AI-powered guest communication. With the ability to handle multiple properties, it's suitable for hotels, B&Bs, vacation rentals, and unique accommodations, enhancing operational efficiency and guest satisfaction.

Capabilities

Drive commission-free direct bookings

Allow contactless check-in and check-out

Integrated Cleaning Dashboard

Complete control over guests and bookings

Anytime, Anywhere, Any Device

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Property Manager

Property Management Systems
Award-winning property management system for independent accommodations, from boutique hotels and vacation rentals to cottages, inns and castles. Property Manager is included in the basic paid package.

INCLUDED

Website Manager

Website Design
SEO & mobile-friendly website offered with eviivo Suite -- or simply add a booking button on your current website.

INCLUDED

Channel Manager

Channel Managers
Connect eviivo Suite to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings. Channel Manager puts your property in front of a global audience whilst giving you complete control of pricing and policies. Best of all, you only pay when you take a booking!

INCLUDED

Promo Manager

Direct Booking Tools
Run fantastic promos, attract more guests and increase bookings!

PREMIUM ADD-ON

Guest Manager

Hotel CRM & Email Marketing
Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews. And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.

PREMIUM ADD-ON

Performance Manager

Business Intelligence
Understand where demand comes from, and monitor your business performance at a glance.

PREMIUM ADD-ON

Payment Manager

Payments Processing Software
Secure online card processing in full Level 1 PCI compliance. Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.

PREMIUM ADD-ON

Owner Manager

Owner Manager keeps you a step ahead by automatically calculating and keeping track of owner charges and deductions, whether you run a property portfolio or a single property.

PREMIUM ADD-ON

Mobile App

eviivo Mobile, our revolutionary mobile app, mirrors eviivo Suite and allows you to run and manage your business anywhere, anytime.

INCLUDED

eviivo Concierge

Guest Messaging Software
eviivo Concierge is an AI-powered guest messaging tool that provides ultrafast responses to online enquiries from prospective (and current) guests, 24/7. Fully integrated into eviivo Suite, eviivo Concierge automatically uses data in eviivo Suite and website content to inform its responses. Customisable to match a hotel’s existing branding and website look and feel, the tool can be programmed to provide guests with answers in any specified format or tone of voice.

PREMIUM ADD-ON

eviivo Reviews Summary

4.7
Excellent
Ease of Use
4.4/5
Customer Support
4.3/5
ROI
4.1/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, eviivo Suite™ PMS is the #10 most trending product in the Property Management Systems category (out of 317) and the #168 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
88 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

eviivo Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Eviivo Average Eviivo

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20

Success Stories

11

References

3

Featured Customers

Eviivo Case Studies

profile-carrusel-screenshot

Dieses nachhaltige B&B hat mit eviivo seine Einnahmen und seinen Anteil an Direktbuchungen auf ein neues Niveau gehoben

Mecklenburgische Seenplatte (Germany)

profile-carrusel-screenshot

Launching, developing and scaling a vacation rental management company with eviivo Suite™

profile-carrusel-screenshot

Come eviivo Suite™ ha contribuito a far conoscere il meglio dell'ospitalità romana.

Roma (Italy)

profile-carrusel-screenshot

Launching, advertising and growing a thriving boutique hotel with eviivo Suite™

(United Kingdom)

profile-carrusel-screenshot

Cómo eviivo Suite™ ha impulsado la eficiencia, visibilidad y expansión de este hotel boutique

Santa Cruz de la Palma (Spain)

profile-carrusel-screenshot

De deux à trente locations : Comment ce portefeuille immobilier a grossi grâce à eviivo Suite™.

Croix (France)

profile-carrusel-screenshot

Historic Boston B&B evokes the past – and welcomes the future of bookings with eviivo Suite™

Boston (United States of America)

profile-carrusel-screenshot

This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo

Crozet (United States of America)

profile-carrusel-screenshot

eviivo helps transform this small-town inn from local secret to popular getaway

Winters (United States of America)

profile-carrusel-screenshot

Dieses Hostel mit 21 Zimmern hat seinen Umsatz und seinen Anteil an Direktbuchungen mit eviivo verdoppelt

Lindau (Germany)

profile-carrusel-screenshot

eviivo y su automatización

(Spain)

profile-carrusel-screenshot

eviivo es la herramienta que nos facilita todo este trabajo

Malaga (Spain)

profile-carrusel-screenshot

Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.

London (United Kingdom)

profile-carrusel-screenshot

The Historic Berkeley Place & eviivo - Elevating Historic Hospitality

Staunton (United States of America)

profile-carrusel-screenshot

Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement

Carolles (France)

profile-carrusel-screenshot

Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.

(United Kingdom)

profile-carrusel-screenshot

Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée

Chessy (France)

profile-carrusel-screenshot

The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.

profile-carrusel-screenshot

Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg

Hochsauerlandkreis (Germany)

profile-carrusel-screenshot

Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat

Timmendorfer Strand (Germany)

Popularity by Segment

Size

202 | X-Small (1-9 room)

72 | Small (10-24 room)

38 | Medium (25-74 room)

28 | Large (75-199 room)

13 | X-Large (200+ room)

Country

107 | France

80 | United Kingdom

37 | Germany

37 | United States of America

22 | Spain

20 | Italy

12 | Morocco

6 | Canada

5 | Portugal

3 | Austria

2 | Venezuela

2 | Malaysia

2 | Ireland

1 | Malta

1 | Belgium

1 | Colombia

1 | Belize

1 | Maldives

1 | New Zealand

1 | Madagascar

1 | French Polynesia

1 | South Africa

1 | Switzerland

1 | Chile

1 | Cyprus

1 | Brazil

1 | Argentina

1 | Croatia

Type

183 | Bed & Breakfast & Inns

133 | Vacation Rentals & Villas

61 | Luxury Hotels

60 | Boutiques

52 | Limited Service & Budget Hotels

42 | Airport/Conference Hotels

38 | City Center Hotels

33 | Branded Hotels

32 | Extended Stay & Serviced Apartments

29 | Resorts

8 | Hostels

6 | Motels

2 | Casinos

1 | RV Parks & Campgrounds

Region

281 | Europe

43 | North America

14 | Africa

6 | South America

3 | Asia Pacific

2 | Oceania

1 | Central America

Category

199 | Channel Managers

164 | Property Management Systems

163 | Hotel Management Software

113 | Vacation Rental Software

More Products by eviivo

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https://ucarecdn.com/1c7bc5b5-b774-4be8-aad3-3093795f783e/

Eviivo Reviews

Hotelier Rating

Excellent
319
Very Good
21
Average
7
Poor
0
Terrible
17

Property Size

  • X-Small (202)
  • Small (72)
  • Medium (38)
  • Large (28)
  • X-Large (13)

Country

  • France
    France
    (107)
  • United Kingdom
    United Kingdom
    (80)
  • Germany
    Germany
    (37)
  • United States of America
    United States of America
    (37)
  • Spain
    Spain
    (22)
  • Italy
    Italy
    (20)
  • Morocco
    Morocco
    (12)
  • Canada
    Canada
    (6)
  • Portugal
    Portugal
    (5)
  • Austria
    Austria
    (3)
  • Venezuela
    Venezuela
    (2)
  • Malaysia
    Malaysia
    (2)
  • Ireland
    Ireland
    (2)
  • Malta
    Malta
    (1)
  • Belgium
    Belgium
    (1)
  • Colombia
    Colombia
    (1)
  • Belize
    Belize
    (1)
  • Maldives
    Maldives
    (1)
  • New Zealand
    New Zealand
    (1)
  • Madagascar
    Madagascar
    (1)
  • French Polynesia
    French Polynesia
    (1)
  • South Africa
    South Africa
    (1)
  • Switzerland
    Switzerland
    (1)
  • Chile
    Chile
    (1)
  • Cyprus
    Cyprus
    (1)
  • Brazil
    Brazil
    (1)
  • Argentina
    Argentina
    (1)
  • Croatia
    Croatia
    (1)

Region

  • North America
    North America
    (43)
  • Europe
    Europe
    (281)
  • Asia Pacific
    Asia Pacific
    (3)
  • Oceania
    Oceania
    (2)
  • South America
    South America
    (6)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (14)

Hoteliers say

NEW AI Review summary

Hoteliers like Eviivo's seamless integration with major booking channels, effectively preventing double bookings and optimizing occupancy. It enhances revenue through dynamic rate management and centralized reservation features, saving time and costs by automatically synchronizing bookings. Eviivo's effortless onboarding and accessibility enable staff to manage reservations efficiently, improving guest experiences. However, users noted issues like limited customization and inconsistent support response, which Eviivo must address for a more comprehensive service.

AI-generated from the text of customer reviews

Technical Support
User Experience
Channel Management
Booking Optimization
Negative Experiences
Onboarding and Integration
Customization and Flexibility
Mobile App
10

Helpful and consistent long-standing business partner

Owner from 10 to 24 room Bed & Breakfast & Inn in Lanchester (United Kingdom)

Verified
2 days ago
eviivo always resolves any problems in a helpful manner. They have a very easy to use online interface and are efficient when I need to connect them.
Country United Kingdom
Owner
Small Hotel
10

Managing ALL my assets in one platform

Gérant from 1 to 4 room Vacation Rentals & Villa in

Verified
8 days ago
In the context of short-term (seasonal) rental, we no longer have any worries about overbooking. We are able to respond to all our customers on a single platform. We now have better organization and communication.
Gérant
X-Small Hotel
7

Feedback

GM from in Chalon-sur-Saone (France)

Verified
11 days ago
The human side, well placed in price. The activation service is very pro actf, very involved and really supports well until going online.
Country France
GM
10

Professional staff

Amministratore from 1 to 4 room Bed & Breakfast & Inn in Lucca (Italy)

Verified
21 days ago
Resolves your problems quickly with maximum availability and courtesy. Trained staff, who can understand your difficulties and solve them with the time needed.
Country Italy
Amministratore
X-Small Hotel
9

Great channel manager

Imprenditore from 1 to 4 room Bed & Breakfast & Inn in La Spezia (Italy)

Verified
28 days ago
The ease of use and the intuitive graphics. The customer support during setup was exceptional and they answered all my questions and needs.
Country Italy
Imprenditore
X-Small Hotel
10

eviivo best Rental decision I've made

Owner from Luxury Hotel in Lajes das Flores (Portugal)

Verified
28 days ago
The onboarding was excellent. I was up and running in a week with integration with Booking and AirBnb. Also since implementing Eviivo my bookings have doubled over the previous year, no double bookings and a better customer experience. great value for money. I have all my info from one page instead of looking at multiple systems. highly rec...
Country Portugal
Owner
10

Good experiences

Gestor from 5 to 9 room in Córdoba (Spain)

Verified
28 days ago
Working with Eviivo is easy and intuitive, and with the chat you are always connected with them in case any questions arise. I recommend it.
Country Spain
Gestor
X-Small Hotel
10

Great Service

Manager from 1 to 4 room Vacation Rentals & Villa in Salida (United States of America)

Verified
28 days ago
I've been with Eviivo for over 15 years and used them for 5 different properties. Everything meets my needs and the helpline is brilliant.
Country United States of America
Manager
X-Small Hotel
10

Excellent platform! And fantastic support. I couldn't do without them.

CEO from 5 to 9 room Vacation Rentals & Villa in Pano Platres (Cyprus)

Verified
29 days ago
Easy operation. Different access rights to different staff. Every member of the staff can have access to the eviivo Suite, with different rights depending on his/her role. Also, great support!
Country Cyprus
CEO
X-Small Hotel
8

I have a tourist accommodation expertise firm and have been a business developer for Eviivo for 7 years. I implement the software for clients of my firm.

Coach en hébergements touristiques from 5 to 9 room Bed & Breakfast & Inn in Eguisheim (France)

Verified
1 months ago
Develop direct sales. Have a low-cost website for small hosts. Simplified management of booking channels. Improved customer experience. Rate optimization. Sorin Petcu is an excellent Activation and Training Agent!!! He is competent and above all he is patient and puts himself in the shoes of the customer for whom this universe is totally new.
Country France
Coach en hébergements touristiques
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 17

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

The hotel software eviivo offers a comprehensive solution for managing small to medium-sized hotels. With functions such as online booking management, channel management, invoicing and payment processing, eviivo facilitates daily operations and the management of various sales platforms. Overall, eviivo is a valuable software for hoteliers who want to manage their bookings efficiently and centrally. We can only recommend eviivo and are happy to be able to work with eviivo as a partner.

Question:

What differentiates this product or service from the competition?

Answer:

1. Integrated channel management: Eviivo offers highly integrated channel management that allows room availability and prices to be updated in real time on multiple booking platforms simultaneously. This seamless integration reduces the risk of overbooking and saves time in managing different sales channels, which is particularly beneficial for smaller businesses that do not have dedicated revenue management teams. 2. Complete solution for small to medium-sized businesses: Unlike many other providers that often focus on larger hotel chains, eviivo is specifically tailored to the needs of small to medium-sized hotels. The software offers all essential functions in a user-friendly interface without the need for complex or expensive additional modules. This makes eviivo a cost-effective solution for small hotels, bed & breakfasts and vacation rentals that are looking for professional management of their bookings and guest data.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ein weiterer wichtiger Vorteil von eviivo ist der ausgezeichnete Kundenservice und das benutzerfreundliche Onboarding. Nutzer loben die schnelle und kompetente Unterstützung durch das Support-Team, das bei Problemen und Fragen zuverlässig zur Seite steht. Das Onboarding ist ebenfalls sehr gut gestaltet, mit klaren Anleitungen und persönlicher Unterstützung, wodurch neue Nutzer schnell und problemlos mit der Software arbeiten können.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Philipp Hill Head of Product @ UMP Utesch Media Processing GmbH
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Ariane Benninger Communications Manager @ Gastfreund GmbH
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Philipp Hill Head of Product @ UMP Utesch Media Processing GmbH
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
Are you a consultant or vendor that recommends eviivo? Leave a recommendation

Posts

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eviivo

1 month ago

Dieses nachhaltige B&B hat mit eviivo seine Einnahmen und seinen Anteil an Direktbuchungen auf ein neues Niveau gehoben

post image
logo

eviivo

1 month ago

Launching, developing and scaling a vacation rental management company with eviivo Suite™

post image
logo

eviivo

1 month ago

Come eviivo Suite™ ha contribuito a far conoscere il meglio dell'ospitalità romana.

post image
logo

eviivo

1 month ago

Launching, advertising and growing a thriving boutique hotel with eviivo Suite™

post image
logo

eviivo

1 month ago

Cómo eviivo Suite™ ha impulsado la eficiencia, visibilidad y expansión de este hotel boutique

post image
logo

eviivo

1 month ago

De deux à trente locations : Comment ce portefeuille immobilier a grossi grâce à eviivo Suite™.

post image
logo

eviivo

1 month ago

Historic Boston B&B evokes the past – and welcomes the future of bookings with eviivo Suite™

post image
logo

eviivo

1 month ago

This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo

post image
logo

eviivo

1 month ago

eviivo helps transform this small-town inn from local secret to popular getaway

post image
logo

eviivo

2 months ago

Dieses Hostel mit 21 Zimmern hat seinen Umsatz und seinen Anteil an Direktbuchungen mit eviivo verdoppelt

post image
logo

eviivo

7 months ago

eviivo Wins TravelTech Breakthroughs’ “Hotel Channel Management Platform Of The Year” Award

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eviivo

9 months ago

Eviivo Announces First-of-its-kind World Tour With Mobile Cinema Projector To Celebrate Independent Accommodation

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eviivo

11 months ago

Eviivo’s Top 5 Hospitality And Booking Tech Trends For 2024

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logo

eviivo

1 year ago

eviivo y su automatización

post image
logo

eviivo

1 year ago

eviivo es la herramienta que nos facilita todo este trabajo

post image
logo

eviivo

1 year ago

Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.

post image
logo

eviivo

1 year ago

The Historic Berkeley Place & eviivo - Elevating Historic Hospitality

post image
logo

eviivo

1 year ago

Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement

post image
logo

eviivo

1 year ago

Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.

post image
logo

eviivo

1 year ago

Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée

post image
logo

eviivo

1 year ago

The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.

post image
logo

eviivo

1 year ago

Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg

post image
logo

eviivo

1 year ago

Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat

post image
logo

eviivo

1 year ago

Eviivo Debuts Industry-First, Groundbreaking AI-Powered Guest Messaging Tool For Short-Term Rentals And Independent Accommodations

post image
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eviivo

1 year ago

Eviivo sponsoring Industry Titans category of the Boutique Hotelier Power List 2023

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eviivo

1 year ago

New Data: 5 Summer Travel Trends And Top Destinations in Europe For 2023

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eviivo

1 year ago

eviivo Recognized With 2023 “TravelTech Mobile App Of The Year” Award By TravelTech Breakthrough

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eviivo

1 year ago

How to Build an Effective Pricing Strategy

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eviivo

1 year ago

Eviivo Launches First of its Kind Recognition Collection for Independent Accommodations in Travel Worldwide

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eviivo

1 year ago

eviivo Reveals Top Hospitality Tech Trends For 2023

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eviivo

2 years ago

eviivo Partners with Nuki, Vikey and Chekin to Enhance Digital Self Check-in as More Travelers Prefer High-Tech Access to Accommodations

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eviivo

2 years ago

eviivo Debuts Groundbreaking Mobile App for Hosts, Property Owners and Boutique Hoteliers

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Support

Unverified

eviivo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

96%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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