The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile optimized/responsive and Post-stay emails.
Jumbo Tours shines .
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 172 | 0 |
After analyzing 172 verified reviews, Exely users most value its support and responsiveness, booking engine effectiveness, direct booking enhancement, while Jumbo Tours users highlight . Click any theme to see what reviewers say.
|
|
Jumbo Tours |
|---|---|
| Pros | |
|
+
Support and Responsiveness
▾
|
|
|
+
Booking Engine Effectiveness
▾
|
|
|
+
Direct Booking Enhancement
▾
|
|
|
+
Channel Manager Synchronization
▾
|
|
| Cons | |
|
−
Customization and Flexibility
▾
|
|
|
−
Integration and Advanced Features
▾
|
|
|
−
Guest Experience Concerns
▾
|
|
How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Jumbo Tours |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 34 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #11 64 reviews | — |
| Large (75-199 rooms) ▾ | #22 5 reviews | — |
| X-Large (200+ rooms) ▾ | #8 6 reviews | — |
By Property Type
| Segment |
|
Jumbo Tours |
|---|---|---|
| Boutique ▾ | #15 35 reviews | — |
| Luxury ▾ | #15 28 reviews | — |
| Branded / Chain ▾ | #16 17 reviews | — |
| Extended Stay ▾ | #16 9 reviews | — |
By Region
| Segment |
|
Jumbo Tours |
|---|---|---|
| North America | #24 2 reviews | — |
| Europe ▾ | #25 11 reviews | — |
| Asia Pacific ▾ | #4 79 reviews | — |
| Middle East ▾ | #2 17 reviews | — |
Choosing between the Exely Booking Engine and Jumbo Tours hinges on your hotel’s specific needs, especially regarding features, support, and regional presence. While both platforms aim to streamline booking and increase revenue, their core functions and target users differ significantly. Your decision should focus on which product aligns better with your operational goals, customer base, and technology infrastructure.
The Exely Booking Engine, with its strong recent reviews and extensive feature set, is a leading choice for hotels seeking a reliable, feature-rich booking platform. Jumbo Tours, by comparison, appears more suited to tour operators and larger travel agencies, with minimal regional presence and no recent reviews.
Are you prioritizing a hotel-focused booking engine with proven performance and support, or are you looking for a broader travel management system? Let’s explore both options in detail.
Exely Booking Engine and Jumbo Tours serve very different market segments, though both aim to facilitate reservations. Exely is a dedicated hotel booking platform with a focus on direct online bookings, offering features like multi-room booking, multi-lingual support, and extensive integrations. Jumbo Tours, on the other hand, is a travel management platform tailored to tour operators and agencies, with less emphasis on hotel-specific features.
Exely benefits from a high user review score (92.67) backed by 144 reviews, with recent feedback reinforcing its reliability and customer support. Jumbo Tours has no recent reviews or ratings, and its market presence is limited to unspecified regions, making it less trustworthy for hotel operators seeking proven performance.
Given this, the core question remains: Do you need a hotel booking engine with proven reviews and local support, or are you exploring a travel management platform for broader tour operations? The choice largely depends on your hotel’s operational scale and focus.
If your hotel needs a dedicated, feature-rich booking engine to maximize direct reservations, go with Exely. It offers 29 unique features, including mobile responsiveness, multi-currency support, rate plan comparisons, and post-stay email automation—crucial for enhancing guest experiences and revenue.
If, however, your hotel operates within a larger tour or travel agency environment, or if you're managing complex tour packages rather than direct hotel bookings, Jumbo Tours might seem more aligned. Still, with no recent reviews or regional presence, it’s hard to justify over Exely for typical hotel use.
For hoteliers seeking a straightforward, proven platform to boost direct bookings and improve operational efficiency, Exely stands out as the clear choice. Jumbo Tours appears better suited for large-scale tour operators, not individual or boutique hotels.
Exely Booking Engine receives a stellar ease-of-use rating of 4.91 out of 5, based on 144 reviews, with many users praising its intuitive dashboard and quick setup. Support and onboarding are highly rated at 4.96 and 4.84 respectively, with many reviews highlighting prompt, helpful responses from the Exely team.
In contrast, Jumbo Tours has no recent reviews or ratings available, leaving its usability and support quality unverified. Without user feedback, it’s impossible to assess how seamlessly your team could adopt and operate the system.
Edge: Exely Booking Engine.
Exely offers 29 unique features, including mobile optimization, multi-lingual support, conversion reports, flexible rates, booking abandonment recapture, and integrations with multiple payment gateways like PayPal, Stripe, and Google Hotel Ads. Jumbo Tours provides no detailed feature list, nor any comparable functionalities.
The extensive feature set of Exely is tailored specifically for hotel management, making it a comprehensive solution for direct booking enhancement. Jumbo Tours, lacking visible features, cannot compare on this front.
Edge: Exely Booking Engine.
Exely’s customer support is rated at 4.96 out of 5, with reviews emphasizing rapid responses, friendly service, and proactive assistance. Users appreciate how support helps resolve issues swiftly, contributing to smoother operations.
Jumbo Tours has no recent support reviews or ratings, making it impossible to assess its customer service quality. Given the importance of reliable support in daily hotel operations, this lack of data favors Exely.
Edge: Exely Booking Engine.
Exely integrates with 8 verified partners, including Hotellab, Oracle Hospitality, Mews, Booking.com, and TripAdvisor Bookings, allowing hotels to sync their channels and PMS systems efficiently. Jumbo Tours has no verified integrations listed, limiting its adaptability for hotel environments.
For hotels relying on multiple systems, Exely’s integration options are a significant advantage, ensuring streamlined operations and data consistency.
Edge: Exely Booking Engine.
Exely gathers high praise from hoteliers, with a 9.73/5 NPS score and a 98% likelihood to recommend, based on recent reviews. Hotels across various segments, including boutique and city-center properties, report improved direct bookings and effective support.
Jumbo Tours has no recent ratings or reviews, making it impossible to gauge hoteliers’ satisfaction. The proven positive feedback for Exely makes it the preferred choice for hotel operators.
Edge: Exely Booking Engine.
Exely’s pricing starts at $200 per month, with no freemium or trial options available. It features a straightforward monthly flat fee, making budget planning easier.
Jumbo Tours does not publicly disclose its pricing structure, which complicates any direct comparison. The absence of transparent costs suggests it may be aimed at enterprise clients or tour operators with different budget considerations.
Not ideal if your hotel is a tour operator or larger travel agency with complex package management needs—Jumbo Tours might be more suitable there.
Not ideal if your hotel’s focus is on direct reservations and guest experience management—Exely is the better fit.
Exely Booking Engine is a proven, feature-rich platform designed specifically for hotels aiming to increase direct bookings, streamline operations, and improve guest engagement. Its high user ratings, recent reviews, and extensive integrations make it a clear leader for hotel use cases.
Jumbo Tours, while potentially powerful for large travel agencies or tour operators, offers no recent reviews, limited regional presence, and lacks transparency on key features or pricing. It’s not suited for most hotels seeking a reliable, hotel-focused booking system.
If your hotel needs a dependable, well-supported booking engine with proven results, Exely is the clear choice. For large travel management firms or tour operators, Jumbo Tours might be worth considering, but its lack of recent data diminishes its appeal.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Jumbo Tours | |
|---|---|---|
| Starting Price | From $200/mo | — |
According to HTR's product database, Exely Booking Engine and Jumbo Tours share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Jumbo Tours |
|---|---|---|
| Conversion rate reports | ||
| Flexible dates | ||
| Mobile optimized/responsive | ||
| Multi-lingual | ||
| Multi-room bookings | ||
| Room substitutions |
Showing top differences. 17 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a... Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a considerable strength of the product.
Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus con... Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus contributing to revenue growth. It is deemed to have a powerful positive impact on the guest experience and conversion rates.
The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party... The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party fees and providing a return on investment through efficient booking management.
Where hoteliers push back
A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more f... A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more flexibility to adapt templates and reports to their needs.
Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a do... Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a downside restricting the platform's full potential.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely Booking Engine and Jumbo Tours share many core Booking Engine features, but each has unique capabilities. Exely Booking Engine offers 8 verified integration partners, while Jumbo Tours offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Booking Engine leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely Booking Engine: No. Jumbo Tours: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 93 and Jumbo Tours has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor