The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile optimized/responsive and Post-stay emails.
Pan Pacific travel shines .
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 172 | 0 |
After analyzing 172 verified reviews, Exely users most value its support and responsiveness, booking engine effectiveness, direct booking enhancement, while Pan Pacific travel users highlight . Click any theme to see what reviewers say.
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Pan Pacific travel |
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Support and Responsiveness
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Booking Engine Effectiveness
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Direct Booking Enhancement
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Channel Manager Synchronization
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Customization and Flexibility
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Integration and Advanced Features
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Guest Experience Concerns
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Pan Pacific travel |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 34 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #11 64 reviews | — |
| Large (75-199 rooms) ▾ | #22 5 reviews | — |
| X-Large (200+ rooms) ▾ | #8 6 reviews | — |
By Property Type
| Segment |
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Pan Pacific travel |
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| Boutique ▾ | #15 35 reviews | — |
| Luxury ▾ | #15 28 reviews | — |
| Branded / Chain ▾ | #16 17 reviews | — |
| Extended Stay ▾ | #16 9 reviews | — |
By Region
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Pan Pacific travel |
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| North America | #24 2 reviews | — |
| Europe ▾ | #25 11 reviews | — |
| Asia Pacific ▾ | #4 79 reviews | — |
| Middle East ▾ | #2 17 reviews | — |
Choosing between Exely Booking Engine and Pan Pacific Travel hinges on your hotel’s specific needs. Exely is a dedicated booking engine designed to boost direct reservations, while Pan Pacific Travel targets broader travel management, focusing on streamlining business travel operations. Both aim to improve efficiency, but their core functions diverge significantly, making your selection dependent on your hotel’s primary goal: direct bookings or comprehensive travel management.
If your hotel prioritizes increasing direct reservations and online visibility, Exely is clearly the stronger candidate. Conversely, if your focus is on managing corporate travel or group bookings across multiple locations, Pan Pacific Travel might seem appealing—though it lacks recent reviews and proven hotel-specific features. Are you seeking a proven hotel-centric booking solution or a broader travel management platform?
Exely Booking Engine leads with a high user satisfaction rate, boasting over 144 recent reviews and a 92.7/100 score on HotelTechReport. Its reviews consistently praise its ease of use, customer support, and ROI, making it the most reliable choice for hoteliers. Pan Pacific Travel has no recent reviews or ratings, so its effectiveness and support are unverified in the hotel sector.
Exely offers a set of 29 exclusive features, including mobile responsiveness, multi-currency support, and automated marketing tools, specifically designed for hotels. In contrast, Pan Pacific Travel provides no features tailored for hotel booking, indicating it’s more suited for corporate travel or business management rather than direct hotel reservations. Given this, do you want a proven hotel booking engine or a platform that’s untested in this space?
If your hotel needs a user-friendly, feature-rich booking engine to increase direct reservations—especially if you operate in multiple regions—Exely is the clear choice. Its strong reviews emphasize how it simplifies operations, boosts conversions, and supports multi-lingual, multi-currency bookings, making it ideal for independent hotels and chains.
If your hotel primarily seeks a corporate travel management solution, or if your focus is on streamlining group or business travel, Pan Pacific Travel might seem appealing. But with no hotel-specific features, reviews, or recent customer feedback, it’s not a reliable option for direct hotel bookings. In this case, Exely’s proven track record makes it the smarter investment.
Exely’s ease of use scores an impressive 4.91 out of 5, based on recent reviews from hotel users who describe its dashboard as intuitive and management tasks as straightforward. Implementation typically takes around four to five days, and staff adoption has been smooth, according to feedback.
Pan Pacific Travel has no publicly available ratings or reviews, and no information on its user interface or onboarding process. Given the lack of hotel-specific feedback, it’s impossible to assess its usability. Based solely on available data, Edge: Exely.
Exely offers 29 features tailored specifically for hotels, including mobile optimization, multi-room bookings, rate plan comparisons, booking abandonment recapture, and integration with multiple payment gateways like PayPal and Stripe. It also supports automated emails, special offers, and GDPR compliance.
Pan Pacific Travel provides no distinct features for hotel reservations or guest management, focusing instead on broader travel management functions. With zero hotel-centric features, Exely’s feature set is far superior for your needs. Edge: Exely.
Exely’s customer support scores 4.96 out of 5, with reviews highlighting rapid response times, friendly staff, and helpful guidance during onboarding. Users frequently mention how support has resolved issues swiftly, enhancing their overall experience.
Pan Pacific Travel has no available reviews or ratings on support quality, leaving its support effectiveness unverified. Without evidence of support quality, Exely’s established reputation makes it the safer choice. Edge: Exely.
Exely boasts 8 verified integrations, including Hotellab, Oracle Hospitality, Mews, and Booking.com, facilitating smooth data flow across platforms. These integrations help streamline operations and improve booking management.
Pan Pacific Travel has no verified integrations or partnerships, limiting its immediate usefulness in a hotel environment where connectivity is vital. Given this, Exely’s broader integration ecosystem provides a distinct advantage. Edge: Exely.
Exely’s reviews are recent, with 63 in the last six months, and a 98% likelihood to recommend. Hotel segments like boutique hotels, resorts, and city center properties rate it highly, appreciating its ease of use and support.
Pan Pacific Travel has no reviews or recent hotel feedback, so its satisfaction level remains unknown. Without recent ratings, Exely’s proven positive reputation clearly makes it the preferred choice. Edge: Exely.
Exely charges a straightforward $200 monthly fee, with no implementation or setup costs, and no free trial currently available. Its pricing is transparent and designed for hotels seeking a reliable, feature-rich booking engine.
Pan Pacific Travel’s pricing details are unavailable, making direct comparison impossible. Given its lack of hotel-specific features and reviews, investing in Exely offers better clarity and value. Edge: Exely.
Not ideal if you need a platform for corporate travel management or group bookings outside the hotel context.
Not ideal if your goal is to boost direct reservations or improve guest booking experiences.
Exely Booking Engine is a dedicated hotel booking platform, with proven results and extensive recent reviews, making it a reliable choice. Its rich feature set, strong support, and broad integrations cater specifically to hoteliers aiming to increase direct bookings and streamline operations.
Pan Pacific Travel lacks recent hotel reviews, hotel-specific features, and verified integrations. Its focus appears to be broader travel management, making it less suitable if your primary goal is to improve hotel reservations.
If your goal is to grow direct bookings, boost online visibility, and operate with confidence, Exely is the clear winner. On the other hand, if your hotel’s needs revolve around corporate travel or managing business trips with complex itineraries, consider Pan Pacific Travel—but with caution, given its limited hotel-focused data.
In conclusion, for hotel-specific booking and revenue growth, Exely’s track record and features position it as the superior choice. Its recent reviews and high satisfaction scores reinforce its credibility, making it the safer investment to meet your hotel’s booking needs.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Pan Pacific travel | |
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| Starting Price | From $200/mo | — |
According to HTR's product database, Exely Booking Engine and Pan Pacific travel share 0 features. Here are the key differences — features one has that the other lacks.
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Pan Pacific travel |
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| Conversion rate reports | ||
| Flexible dates | ||
| Mobile optimized/responsive | ||
| Multi-lingual | ||
| Multi-room bookings | ||
| Room substitutions |
Showing top differences. 17 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a... Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a considerable strength of the product.
Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus con... Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus contributing to revenue growth. It is deemed to have a powerful positive impact on the guest experience and conversion rates.
The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party... The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party fees and providing a return on investment through efficient booking management.
Where hoteliers push back
A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more f... A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more flexibility to adapt templates and reports to their needs.
Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a do... Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a downside restricting the platform's full potential.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely Booking Engine and Pan Pacific travel share many core Booking Engine features, but each has unique capabilities. Exely Booking Engine offers 8 verified integration partners, while Pan Pacific travel offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Booking Engine leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely Booking Engine: No. Pan Pacific travel: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 93 and Pan Pacific travel has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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