The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile optimized/responsive and Post-stay emails.
Travelocity shines .
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 172 | 0 |
After analyzing 172 verified reviews, Exely users most value its support and responsiveness, booking engine effectiveness, direct booking enhancement, while Travelocity users highlight . Click any theme to see what reviewers say.
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Travelocity |
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Support and Responsiveness
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Booking Engine Effectiveness
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Direct Booking Enhancement
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Channel Manager Synchronization
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Customization and Flexibility
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Integration and Advanced Features
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Guest Experience Concerns
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Travelocity |
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| Small (10-24 rooms) ▾ | #15 34 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #11 64 reviews | — |
| Large (75-199 rooms) ▾ | #22 5 reviews | — |
| X-Large (200+ rooms) ▾ | #8 6 reviews | — |
By Property Type
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Travelocity |
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| Boutique ▾ | #15 35 reviews | — |
| Luxury ▾ | #15 28 reviews | — |
| Branded / Chain ▾ | #16 17 reviews | — |
| Extended Stay ▾ | #16 9 reviews | — |
By Region
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Travelocity |
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| North America | #24 2 reviews | — |
| Europe ▾ | #25 11 reviews | — |
| Asia Pacific ▾ | #4 79 reviews | — |
| Middle East ▾ | #2 17 reviews | — |
Choosing between Exely Booking Engine and Travelocity hinges on your hotel’s specific needs. Exely is a dedicated booking engine designed primarily for hotels seeking to boost direct reservations, while Travelocity is an online travel platform aimed at broader travel booking, including flights and packages. Both solutions serve different functions, but understanding their core differences is essential to making an informed choice.
Exely excels at increasing direct bookings through advanced features tailored specifically for hotels, whereas Travelocity offers a wider travel ecosystem but lacks specialized hotel booking tools. Do you prioritize hotel-specific functionality or a comprehensive travel marketplace?
Exely is built specifically for hotels, offering features like multi-room bookings, multi-currency options, and automated email communication. Travelocity, on the other hand, functions as a general travel platform, allowing users to book flights, cars, and packages alongside hotels, but it does not provide hotel-centric features like rate plan comparisons or booking abandonment recapture.
When evaluating their effectiveness, Exely’s focus on hotel reservations shines through in its high customer support ratings (4.96/5) and ease of use (4.91/5), supported by 144 reviews—63 of which are recent, providing confidence in its current performance. Conversely, Travelocity has zero reviews and a negligible presence in the hotel booking space, making its overall reliability questionable for hoteliers.
Are you looking for a platform that solely enhances your hotel’s online booking capacity or one that offers broader travel solutions? The clarity here can decisively influence your choice.
If your hotel’s primary goal is to maximize direct reservations, Exely is the clear choice. Its extensive suite of 29 features—including mobile optimization, multi-lingual support, conversion reports, and integration with popular third-party systems—makes it well-suited for independent hoteliers and hotel chains aiming to reduce OTA reliance.
Travelocity’s focus is on providing a wide-ranging travel booking experience, making it ideal if your hotel is part of a larger travel agency or needs to package hotel stays with flights and rental cars. But since it has no verified integrations or recent reviews, it’s less reliable for hotel-specific use cases.
In summary, if direct bookings and hotel-specific tools matter most, Exely wins. For broader travel management needs, Travelocity might be relevant, but its lack of hotel-centric features makes it less suitable.
Exely’s user-friendly interface scores a 4.91/5 in ease of use, supported by recent reviews praising its straightforward dashboard and efficient management tools. Implementation is also rated highly at 4.84/5, with users noting the platform’s quick onboarding process.
Travelocity, as an online travel marketplace, is designed for end consumers rather than hotel staff, meaning it’s not optimized for hotel staff operations or onboarding. Its lack of dedicated hotel management features and absence of review data make it hard to evaluate its usability from a hotelier’s perspective.
Edge: Exely.
Exely offers 29 unique features tailored to hotel booking, including multi-room and multi-currency support, rate plan comparisons, booking abandonment recapture, and GDPR compliance. These features allow hoteliers to customize their offerings, optimize revenue, and improve the guest experience.
Travelocity, lacking detailed feature data, does not provide hotel-specific functionalities. Its core strength is in broad travel search and booking rather than hotel management.
Edge: Exely.
Exely’s customer support is highly rated at 4.96/5, with recent reviews praising the prompt, helpful, and friendly assistance from its support team. Users highlight the platform’s responsiveness as a key advantage, especially during onboarding and troubleshooting.
Travelocity does not have any reviews or support ratings specific to hotel operators, making it impossible to compare support quality from a hotelier perspective. Given Exely’s review-backed high marks, it clearly leads in support quality.
Edge: Exely.
Exely integrates with eight verified partners, including well-known systems like Hotellab, Oracle Hospitality, Mews, Booking.com, and IDeaS. This flexibility allows hotels to connect their PMS, channel managers, and other operational tools seamlessly.
In contrast, Travelocity has no verified integrations documented, limiting its utility for hotel operations that rely on third-party systems. Its ecosystem is more consumer-focused, not geared toward hotel management integration.
Edge: Exely.
Exely’s recent reviews and high scores (overall rating of 0/5 in public ratings but a strong internal score of 92.67/100) reflect its popularity among hoteliers. Its review count of 144, with 63 in the last six months, shows active engagement and ongoing satisfaction.
Travelocity, lacking any recent reviews from hotel users, cannot be rated by hoteliers. Its presence in the hotel booking space is minimal, and without recent feedback, its perceived value remains unverified.
Edge: Exely.
Exely charges a flat monthly fee of $200, with no implementation or trial fees, indicating a straightforward pricing model. No information is available about Travelocity’s pricing, but as an online travel platform, it generally operates on a commission or markup basis for bookings, not a flat fee.
For hoteliers seeking predictable costs and clear ROI, Exely’s transparent pricing is advantageous. Travelocity’s model might involve variable costs depending on booking volume, but lacks concrete details.
Not ideal if:
Not ideal if:
Exely is a dedicated hotel booking engine with a strong track record, extensive recent reviews, and high user ratings. Its features are tailored specifically for hoteliers aiming to boost direct bookings, streamline operations, and improve guest engagement.
Travelocity, while a comprehensive travel booking platform, lacks hotel-specific features, recent reviews, and verified integrations. Its utility for hoteliers remains limited, especially if your focus is on increasing direct reservations.
Choose Exely if your priority is a proven, feature-rich booking engine supported by active, recent reviews and integrations. Opt for Travelocity only if your hotel’s strategy involves broader travel distribution and package deals, but be aware of its limited hotel management capabilities.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Travelocity | |
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| Starting Price | From $200/mo | — |
According to HTR's product database, Exely Booking Engine and Travelocity share 0 features. Here are the key differences — features one has that the other lacks.
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Travelocity |
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| Conversion rate reports | ||
| Flexible dates | ||
| Mobile optimized/responsive | ||
| Multi-lingual | ||
| Multi-room bookings | ||
| Room substitutions |
Showing top differences. 17 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a... Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a considerable strength of the product.
Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus con... Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus contributing to revenue growth. It is deemed to have a powerful positive impact on the guest experience and conversion rates.
The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party... The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party fees and providing a return on investment through efficient booking management.
Where hoteliers push back
A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more f... A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more flexibility to adapt templates and reports to their needs.
Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a do... Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a downside restricting the platform's full potential.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely Booking Engine and Travelocity share many core Booking Engine features, but each has unique capabilities. Exely Booking Engine offers 8 verified integration partners, while Travelocity offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Booking Engine leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely Booking Engine: No. Travelocity: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 93 and Travelocity has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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