Exely Channel Manager vs. feratel Deskline 3.0:
Which Is Right for You?

The Decision

You’re evaluating two channel management solutions: Exely Channel Manager by Exely and feratel Deskline 3.0 by feratel media technologies AG. Both aim to simplify your online distribution, but they serve different types of hotels and operational needs. Exely is designed to optimize online revenue for independent and chain hotels, while feratel targets tourism organizations and accommodation providers within broader destination management systems. Your choice hinges on specific features, user experience, and support that align with your hotel’s size and goals.

While both products offer the core function of distributing your room inventory across multiple channels, they diverge significantly in market focus, feature depth, and customer ratings. Exely’s recent reviews and high scores give it a clear edge in reliability and user satisfaction, but feratel’s extensive integrations and longer industry presence make it worth considering if your hotel operates within a larger tourism ecosystem. Which of these solutions best matches your hotel’s needs?

Is Exely Channel Manager or feratel Deskline 3.0 Better for Hotels?

Exely’s standout feature is its high user satisfaction, with over 102 recent reviews in the last six months and a score of 85.1 on the HotelTechReport (HTR) scale, compared to feratel’s zero reviews and no ratings. This recent, volume-rich feedback confirms Exely’s strong market presence and reliability, whereas feratel’s absence of recent reviews makes its performance less certain.

Both products claim to streamline distribution, but Exely’s reviews consistently highlight its ease of use, automation, and positive impact on revenue, while feratel’s offerings appear more tailored to specific destination management needs. Are you seeking a proven, well-reviewed solution or a system more suited to a broader tourism context?

Exely Channel Manager vs feratel Deskline 3.0: Which Should Your Hotel Choose?

If your hotel is an independent property or part of a small chain looking to maximize online distribution, Exely is the clear choice. Its user base includes boutique, city center, and resort hotels, with 34 of the 102 reviews in the last six months, indicating active and recent user feedback. Its features such as inventory management, derived rates, and an analytics dashboard support revenue growth and operational efficiency.

Conversely, feratel’s system is better suited if your hotel is part of a destination management organization or operates within a tourism network that requires seamless PMS integration and extensive partner connectivity. It offers 13 verified integrations—more than Exely’s eight—and features like blackout periods, discounts, and content API transfers. However, with no recent reviews or ratings, confidence in its current performance is limited.

Is Exely or feratel Easier to Use?

Exely boasts a near-perfect ease of use rating of 4.95 out of 5, based on recent reviews, with many users praising its intuitive interface, quick onboarding, and straightforward management of bookings and channels. Reviewers frequently mention how it simplifies daily operations and reduces manual work, making staff adoption smooth.

In contrast, feratel has no available ratings or recent reviews, leaving its user experience uncertain. Its long-standing presence suggests a mature product, but without recent feedback, assessing its ease of use is speculative.

Edge: Exely.

Which Has Better Features: Exely or feratel?

Exely offers 13 core features, including inventory management, derived rates, analytics dashboard, and booking performance reports—features that directly impact revenue and operational insight. Its unique features—inventory management and advanced reporting—are particularly valuable for hoteliers seeking granular control and performance analysis.

feratel’s primary advantage is its PMS connectivity, a feature exclusive to it, enabling data transfer between property management and distribution channels. Its feature set is more tailored to destination management and larger networks, but overall, Exely provides a broader range of hotel-specific tools.

Edge: Exely.

Which Has Better Customer Support: Exely or feratel?

Exely’s recent ratings show an outstanding customer support score of 4.95 out of 5, with reviews praising quick, professional responses and helpful onboarding. Users consistently mention how support helps resolve issues swiftly, aiding smooth implementation and ongoing use.

feratel’s support ratings are unavailable, and no recent reviews exist to gauge its service quality. Given the strong feedback for Exely, its support system appears more reliable and responsive.

Edge: Exely.

Which Has More Integrations: Exely or feratel?

feratel offers 13 verified integrations, including prominent partners like RoomRaccoon, Profitroom, and TravelLine. Exely has 8 verified partners, including notable channels and property management systems such as Hotellab, Booking.com, and Oracle Hospitality.

While feratel’s broader partner network might appeal to destinations or large networks, Exely’s integrations cover key hotel-focused platforms, ensuring most core distribution needs are met efficiently.

Edge: feratel.

Which Do Hoteliers Rate Higher: Exely or feratel?

Exely’s recent reviews show a high satisfaction level, with an NPS score of 9.8 out of 10 and a 98% likelihood of recommendation. Hotels across various segments, especially boutique and city hotels, praise its ease of use and positive revenue impact.

Without recent data or reviews for feratel, it's impossible to determine hotel ratings. The lack of feedback puts Exely ahead for hotelier confidence and satisfaction.

Edge: Exely.

How Much Do Exely and feratel Cost?

Both products are priced at a base rate of $100 per month, with no additional implementation fees or trial options. This parity makes price less of a differentiator, emphasizing the importance of features, support, and reviews in your decision.

What Type of Hotel Should Use Exely?

• Hotels seeking to increase online bookings and revenue through efficient channel management.
• Independent boutique or city hotels aiming for a user-friendly platform with automation.
• Hotels that want to reduce manual work and overbooking risks.
• Teams needing real-time synchronization and performance analytics.
• Hotels with a need for quick onboarding and reliable support.

Not ideal if you require extensive PMS integration or operate within a large, complex destination network that needs specialized solutions.

What Type of Hotel Should Use feratel?

• Hotels within a destination or tourism organization that need integrated PMS and distribution tools.
• Properties that rely on a broad network of partners and portals.
• Hotels seeking to transfer rich content via API for listings and promotions.
• Teams wanting to manage blackout periods, discounts, and surcharges seamlessly.
• Larger resorts or hotel groups operating in regions where feratel’s extensive partner ecosystem is advantageous.

Not ideal if you prioritize recent reviews, high user satisfaction, or quick onboarding.

The Bottom Line for Hotels

Exely’s core advantage is its high user satisfaction backed by recent, detailed reviews, making it a safe, proven choice for hotels seeking reliable channel management. Its feature set, ease of use, and strong support score reinforce its suitability for independent and boutique hotels aiming to grow online revenue.

feratel offers a broader integration network and is tailored for destination management and larger networks, but its lack of recent feedback makes its current performance uncertain. It’s better suited for hotels operating within a tourism ecosystem or requiring PMS integration as a priority.

If your hotel needs a straightforward, highly-rated, and easy-to-use channel manager, Exely stands out. For larger networks or destination organizations prioritizing extensive integrations and content management, feratel’s offering could be more appropriate—assuming you’re comfortable with less recent user feedback.