The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 129 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
ResMaster shines .
Side-by-side ratings based on 129 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 129 | 0 |
After analyzing 129 verified reviews, Exely users most value its channel manager integration and synchronization, user interface and usability, support and responsiveness, while ResMaster users highlight . Click any theme to see what reviewers say.
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Channel Manager Integration and Synchronization
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User Interface and Usability
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Support and Responsiveness
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Direct Booking Enhancement
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Analytics and Reporting
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Customization and Control
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Integration Flexibility
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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ResMaster |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 26 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #9 51 reviews | — |
| Large (75-199 rooms) ▾ | #14 5 reviews | — |
| X-Large (200+ rooms) ▾ | #7 5 reviews | — |
By Property Type
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ResMaster |
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| Boutique ▾ | #15 29 reviews | — |
| Luxury ▾ | #13 27 reviews | — |
| Branded / Chain ▾ | #15 14 reviews | — |
| Extended Stay ▾ | #14 6 reviews | — |
By Region
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ResMaster |
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| North America | #18 2 reviews | — |
| Europe ▾ | #19 10 reviews | — |
| Asia Pacific ▾ | #5 67 reviews | — |
| Middle East ▾ | #7 13 reviews | — |
Choosing between Exely Channel Manager and ResMaster hinges on your hotel’s core needs and operational focus. Both aim to enhance online distribution, but Exely's specialization in channel management makes it the more proven option, especially given its extensive reviews and recent positive feedback. ResMaster, primarily a revenue management tool, lacks the review volume and recent validation to challenge Exely’s leadership in this category.
Your decision should consider whether your priority is streamlined distribution or dynamic pricing. Exely’s robust channel management features are backed by a sizable, recent review base, whereas ResMaster’s focus remains more on revenue analytics and pricing strategies, with no available recent reviews. Do you need an established channel manager with proven market presence or a system centered on revenue optimization?
Exely Channel Manager is designed specifically to optimize distribution channels, centralize bookings, and reduce manual workload. It excels in real-time synchronization and multi-channel management, making it ideal for hotels that rely heavily on OTA visibility and want to minimize overbooking risks. Its 8 verified integrations and 102 reviews with a recent surge of 34 reviews in the last six months demonstrate its ongoing relevance and user satisfaction.
ResMaster, on the other hand, is a revenue management system focusing on pricing strategies and demand forecasting. With no recent reviews or verified integrations, it seems less tested in the marketplace. If your hotel’s challenge is maximizing profitability through smart pricing, ResMaster might be worth exploring, but its lack of recent validation makes it a less reliable choice right now.
Ultimately, if your hotel needs a proven, user-rated channel management platform, Exely outperforms ResMaster in both market presence and current user feedback. Do you prefer a system with a track record of recent success or a tool more aligned with revenue analytics without recent validation?
Exely boasts a 4.95/5 ease-of-use rating based on recent reviews, with users praising its intuitive interface and straightforward onboarding process. It’s designed for quick adoption, with 34 reviews in the past six months reflecting high satisfaction and staff ease of use, supported by a 4.86/5 onboarding score.
ResMaster provides no available user ratings or recent reviews, making it impossible to assess its usability. Its lack of user feedback suggests it may be less familiar to the market, or perhaps less user-friendly compared to Exely’s well-documented platform.
Edge: Exely. Its recent review volume and high usability ratings confirm it’s the easier system for your team to adopt and operate smoothly.
Exely offers 13 unique features tailored specifically to channel management: channel self-mapping, derived rates, weekly/monthly rate support, inventory management, bulk updates, 2-way real-time integrations, multi-lingual/multi-currency support, integrated payment processing, role management, inventory grid, analytics dashboard, and booking performance reports. These features directly support efficient multi-channel operations.
ResMaster, with no unique features listed, appears to lack the same depth of channel-specific tools. Its focus is on revenue management, with features centered on pricing analytics and demand forecasting, but without comparable channel management capabilities.
Edge: Exely. Its extensive feature set directly supports the core needs of hotel distribution management, giving you more control and automation.
Exely shows a 4.95/5 customer support rating, with recent reviews highlighting quick, professional responses and effective issue resolution. Guests say support is "responsive and helpful," with users feeling confident their operational issues will be addressed promptly.
ResMaster provides no recent review data or support ratings, making it difficult to evaluate its support quality. The absence of review evidence suggests it may not have the same proven, high-level customer service as Exely.
Edge: Exely. Its recent review volume and high support rating make it the more reliable choice for your hotel’s ongoing needs.
Exely integrates with 8 verified partners, including key players like Hotellab, Oracle Hospitality, Mews, Booking.com, and Clock, providing a well-rounded network for diverse distribution needs. These integrations facilitate a smoother workflow and broader market reach.
ResMaster, with no verified integrations listed, appears to lack the same connectivity options. This limits its ability to connect with popular PMS, POS, or OTA platforms, reducing its overall utility for multi-channel distribution.
Edge: Exely. Its verified integrations with leading industry partners make it more adaptable to your existing systems.
Exely’s recent reviews consistently praise its ease of use, reliability, and support, resulting in a 4.95/5 customer satisfaction score from 102 reviews, with 34 new reviews in the past six months. Hotels across segments—especially city center, boutique, and resort properties—highlight its positive impact on operational efficiency and revenue.
ResMaster has no recent reviews or ratings, making it impossible to gauge user satisfaction. Without recent feedback, it cannot be confidently recommended over the established Exely.
Edge: Exely. Its high recent review count and stellar ratings across multiple hotel types confirm its superior customer perception.
Exely pricing starts at $100 per month, with no freemium or trial options, providing transparent and predictable costs. Its flat monthly fee simplifies budgeting for your hotel.
ResMaster does not list any pricing details, making cost comparison impossible. Its lack of transparency and recent reviews suggest it may lack a straightforward or competitive pricing model.
Given Exely’s clear pricing, it remains the more accessible and predictable investment. ResMaster’s undisclosed costs introduce uncertainty.
Not ideal if your hotel primarily needs revenue management without a focus on distribution channels.
Not ideal if you need a proven, easy-to-use channel management system or recent validation.
Exely Channel Manager is a dedicated, well-reviewed solution for distribution management, with 102 recent reviews and a 4.95/5 support rating. Its extensive feature set and verified integrations make it the reliable choice for hotels committed to multi-channel visibility and operational efficiency.
ResMaster appears to be more of a revenue optimization platform, but with no recent reviews or verified integrations, its credibility is unproven. It may suit hotels focused exclusively on pricing strategies but lacks the proven track record of Exely in distribution.
If your hotel needs a trusted, user-rated channel manager with recent validation, Exely is the clear choice. For hotels looking specifically for revenue management and demand forecasting, ResMaster might be worth considering once it gains more market presence and validation.
According to HTR's product database, Exely Channel Manager and ResMaster share 0 features. Here are the key differences — features one has that the other lacks.
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ResMaster |
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| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| Derived Rates | ||
| Inventory Management | ||
| Support for Weekly & Monthly Rates |
Showing top differences. 1 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively... The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively it connects with PMS and OTAs, though some desire improvements in certain PMS integrations.
Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest f... Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest further customization and modernization to enhance the user experience.
Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker resp... Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker response times during peak hours.
Where hoteliers push back
While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel e... While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel effectiveness and drive strategic decisions.
Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website tem... Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website templates and report formats.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely Channel Manager and ResMaster share many core Channel Managers features, but each has unique capabilities. Exely Channel Manager offers 8 verified integration partners, while ResMaster offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Channel Manager leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely Channel Manager: No. ResMaster: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 85 and ResMaster has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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