The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 129 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
sunhotels shines .
Side-by-side ratings based on 129 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 129 | 0 |
After analyzing 129 verified reviews, Exely users most value its channel manager integration and synchronization, user interface and usability, support and responsiveness, while sunhotels users highlight . Click any theme to see what reviewers say.
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Channel Manager Integration and Synchronization
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User Interface and Usability
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Support and Responsiveness
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Direct Booking Enhancement
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Analytics and Reporting
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Customization and Control
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Integration Flexibility
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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sunhotels |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 26 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #9 51 reviews | — |
| Large (75-199 rooms) ▾ | #14 5 reviews | — |
| X-Large (200+ rooms) ▾ | #7 5 reviews | — |
By Property Type
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sunhotels |
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| Boutique ▾ | #15 29 reviews | — |
| Luxury ▾ | #13 27 reviews | — |
| Branded / Chain ▾ | #15 14 reviews | — |
| Extended Stay ▾ | #14 6 reviews | — |
By Region
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sunhotels |
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| North America | #18 2 reviews | — |
| Europe ▾ | #19 10 reviews | — |
| Asia Pacific ▾ | #5 67 reviews | — |
| Middle East ▾ | #7 13 reviews | — |
Choosing the right channel management software is critical to your hotel’s success in online distribution and revenue management. With Exely Channel Manager by Exely and sunhotels vying for your attention, your decision hinges on understanding their capabilities, ease of use, support, and value. Exely’s recent reviews and higher ratings position it as the leading option, but it’s essential to see how these products compare across key factors.
Both products aim to streamline your online bookings, reduce manual workload, and prevent overbooking. Yet, they diverge significantly in market presence, features, and user feedback—Exely’s strong review volume and recent data make it the more reliable choice today. Are you ready to choose the product proven to deliver?
Exely specializes in channel management with a comprehensive set of features, boasting a high review count (102 reviews) and recent feedback from 34 hotels in the last six months. It’s rated 85.1 on the HTTR Score, with outstanding scores for ease of use (4.95/5), support (4.95/5), and value for money (4.87/5). Users consistently praise its efficiency, real-time synchronization, and user-friendly interface, with some calling it "more efficient" and "reliable."
Sunhotels, in contrast, has no reviews, ratings, or recent feedback, making it impossible to gauge its performance or user satisfaction. It appears to lack the same market presence and credibility as Exely, which is reflected in its zero reviews over time. Given this, Exely’s proven track record and recent user feedback strongly favor it, leaving you to question whether sunhotels can match this reliability.
If your hotel needs a channel manager with proven reliability, extensive features, and recent positive reviews, go with Exely. Its ability to handle multiple channels efficiently, alongside features like channel self-mapping, derived rates, and multi-currency support, make it suitable for hotels seeking operational ease and revenue growth.
On the other hand, if your hotel is in the early evaluation phase and seeks a product with no real-world user feedback or measurable support, sunhotels might seem tempting—but this is risky. Without reviews or verified integrations, sunhotels remains an untested option, not advisable for hotels that prioritize stability and proven performance.
Exely’s ease of use is highly rated at 4.95/5, with recent reviews emphasizing its intuitive interface, quick onboarding, and staff adoption. Users describe it as "user-friendly," with comments about how it simplifies daily operations and saves time. The onboarding process is rated 4.86/5, and support responsiveness contributes to an overall positive experience.
Sunhotels, lacking any reviews or usability ratings, provides no basis for comparison. Its absence from recent feedback makes it impossible to verify whether it offers a user-friendly experience. Based on available data, Edge: Exely.
Exely offers 13 unique features not found in sunhotels, including channel self-mapping, derived rates, support for weekly and monthly rates, inventory management, bulk updates, 2-way real-time integrations, multi-lingual and multi-currency support, integrated payment processing, and detailed analytics dashboards. These features cater to hotels seeking granular control and operational insights.
Sunhotels, with no verified features or integrations listed, lags significantly in functionality. It provides no concrete evidence of advanced capabilities or unique tools, making it less appealing for hotels that require comprehensive management options. Edge: Exely.
Exely’s customer support scores 4.95/5, with recent reviews praising its responsive, helpful team and quick issue resolution. Hoteliers highlight the support’s professionalism and effectiveness, which contributes to their overall satisfaction.
Sunhotels has no reviews or support ratings available, making it impossible to assess its support quality. Without verified support data, you risk facing uncertainties when issues arise. Based on actual feedback, Edge: Exely.
Exely integrates with eight verified partners, including Hotellab, Oracle Hospitality, Mews, Booking.com, and others. These integrations allow your team to connect with key distribution channels and management systems, streamlining your operational workflow.
Sunhotels has no verified integrations or partner data, restricting its ability to connect with your existing hotel systems. Without integrations, managing distribution becomes more manual and error-prone. Edge: Exely.
Exely’s recent reviews reflect a highly satisfied user base, with a 98% likelihood to recommend, and overall ratings of 85.1 on HTTR Score. Hotels across segments—luxury, boutique, city center, resorts—appreciate its efficiency and support, with many calling it “reliable” and “easy to use.”
Sunhotels has no reviews or ratings, leaving no data on hotel satisfaction or property-specific feedback. With no recent feedback, the confidence in sunhotels’ performance is minimal. Edge: Exely.
Exely charges a straightforward base price of $100 monthly, with no implementation, setup, or trial fees, offering transparency and predictable costs. Its pricing model aligns with its feature-rich platform, providing good ROI for hotels seeking a comprehensive channel manager.
Sunhotels’ pricing details are unavailable, and without pricing transparency, it’s difficult to evaluate its value relative to features or support. Given the clarity of Exely’s pricing, it offers better value certainty.
Not ideal if you require a product with minimal features or are testing options without available reviews.
Not ideal if you want a proven, feature-rich, or supported platform with recent user feedback.
Exely’s core advantage lies in its proven performance, extensive feature set, and recent positive reviews from a broad hotel audience. Its high ratings for ease of use, support, and value make it the clear choice for hotels seeking reliability and operational simplicity today.
If your hotel values a mature solution with verified integrations, strong user feedback, and transparent pricing, go with Exely. Its recent review volume and high satisfaction scores confirm it as a risk-averse, high-impact solution.
Conversely, if you are a small hotel or startup evaluating options with no current reviews or proven support, sunhotels might appear appealing—but the lack of verified data makes it a risky choice for your operational stability.
In conclusion, for most hotels looking to optimize online distribution, reduce manual effort, and increase revenue, Exely Channel Manager is the more trustworthy and feature-complete platform at this time.
According to HTR's product database, Exely Channel Manager and sunhotels share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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sunhotels |
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| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| Derived Rates | ||
| Inventory Management | ||
| Support for Weekly & Monthly Rates |
Showing top differences. 1 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively... The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively it connects with PMS and OTAs, though some desire improvements in certain PMS integrations.
Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest f... Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest further customization and modernization to enhance the user experience.
Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker resp... Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker response times during peak hours.
Where hoteliers push back
While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel e... While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel effectiveness and drive strategic decisions.
Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website tem... Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website templates and report formats.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely Channel Manager and sunhotels share many core Channel Managers features, but each has unique capabilities. Exely Channel Manager offers 8 verified integration partners, while sunhotels offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Channel Manager leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely Channel Manager: No. sunhotels: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 85 and sunhotels has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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