Exely Channel Manager vs. sunhotels: Which Is Right for You?

Updated May 15, 2026  ·  129 verified reviews analyzed

TLDR

We analyzed 129 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.

sunhotels shines .

See the full breakdown below ↓

How Does Exely Channel Manager Compare to sunhotels?

Side-by-side ratings based on 129 verified hotelier reviews on HTR.

HTScore
85
0
Likelihood to Recommend
98%
0%
Ease of Use
5.0/5
0.0/5
Customer Support
5.0/5
0.0/5
Value for Money
4.9/5
0.0/5
Starting Price From $100/mo Contact sales
Verified Reviews 129 0

What Are the Pros and Cons of Exely Channel Manager vs sunhotels?

After analyzing 129 verified reviews, Exely users most value its channel manager integration and synchronization, user interface and usability, support and responsiveness, while sunhotels users highlight . Click any theme to see what reviewers say.

Exely Exely sunhotels
Pros
+ Channel Manager Integration and Synchronization
+ User Interface and Usability
+ Support and Responsiveness
+ Direct Booking Enhancement
Cons
Analytics and Reporting
Customization and Control
Integration Flexibility

Exely vs sunhotels: Rankings by Hotel Segment

How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Exely Exely sunhotels
Small (10-24 rooms) #15 26 reviews
Mid-Size (25-74 rooms) #9 51 reviews
Large (75-199 rooms) #14 5 reviews
X-Large (200+ rooms) #7 5 reviews

By Property Type

Segment Exely Exely sunhotels
Boutique #15 29 reviews
Luxury #13 27 reviews
Branded / Chain #15 14 reviews
Extended Stay #14 6 reviews

By Region

Segment Exely Exely sunhotels
North America #18 2 reviews
Europe #19 10 reviews
Asia Pacific #5 67 reviews
Middle East #7 13 reviews

The Decision

Choosing the right channel management software is critical to your hotel’s success in online distribution and revenue management. With Exely Channel Manager by Exely and sunhotels vying for your attention, your decision hinges on understanding their capabilities, ease of use, support, and value. Exely’s recent reviews and higher ratings position it as the leading option, but it’s essential to see how these products compare across key factors.

Both products aim to streamline your online bookings, reduce manual workload, and prevent overbooking. Yet, they diverge significantly in market presence, features, and user feedback—Exely’s strong review volume and recent data make it the more reliable choice today. Are you ready to choose the product proven to deliver?

Is Exely or sunhotels Better for Hotels?

Exely specializes in channel management with a comprehensive set of features, boasting a high review count (102 reviews) and recent feedback from 34 hotels in the last six months. It’s rated 85.1 on the HTTR Score, with outstanding scores for ease of use (4.95/5), support (4.95/5), and value for money (4.87/5). Users consistently praise its efficiency, real-time synchronization, and user-friendly interface, with some calling it "more efficient" and "reliable."

Sunhotels, in contrast, has no reviews, ratings, or recent feedback, making it impossible to gauge its performance or user satisfaction. It appears to lack the same market presence and credibility as Exely, which is reflected in its zero reviews over time. Given this, Exely’s proven track record and recent user feedback strongly favor it, leaving you to question whether sunhotels can match this reliability.

Exely vs sunhotels: Which Should Your Hotel Choose?

If your hotel needs a channel manager with proven reliability, extensive features, and recent positive reviews, go with Exely. Its ability to handle multiple channels efficiently, alongside features like channel self-mapping, derived rates, and multi-currency support, make it suitable for hotels seeking operational ease and revenue growth.

On the other hand, if your hotel is in the early evaluation phase and seeks a product with no real-world user feedback or measurable support, sunhotels might seem tempting—but this is risky. Without reviews or verified integrations, sunhotels remains an untested option, not advisable for hotels that prioritize stability and proven performance.

Is Exely or sunhotels Easier to Use?

Exely’s ease of use is highly rated at 4.95/5, with recent reviews emphasizing its intuitive interface, quick onboarding, and staff adoption. Users describe it as "user-friendly," with comments about how it simplifies daily operations and saves time. The onboarding process is rated 4.86/5, and support responsiveness contributes to an overall positive experience.

Sunhotels, lacking any reviews or usability ratings, provides no basis for comparison. Its absence from recent feedback makes it impossible to verify whether it offers a user-friendly experience. Based on available data, Edge: Exely.

Which Has Better Features: Exely or sunhotels?

Exely offers 13 unique features not found in sunhotels, including channel self-mapping, derived rates, support for weekly and monthly rates, inventory management, bulk updates, 2-way real-time integrations, multi-lingual and multi-currency support, integrated payment processing, and detailed analytics dashboards. These features cater to hotels seeking granular control and operational insights.

Sunhotels, with no verified features or integrations listed, lags significantly in functionality. It provides no concrete evidence of advanced capabilities or unique tools, making it less appealing for hotels that require comprehensive management options. Edge: Exely.

Which Has Better Customer Support: Exely or sunhotels?

Exely’s customer support scores 4.95/5, with recent reviews praising its responsive, helpful team and quick issue resolution. Hoteliers highlight the support’s professionalism and effectiveness, which contributes to their overall satisfaction.

Sunhotels has no reviews or support ratings available, making it impossible to assess its support quality. Without verified support data, you risk facing uncertainties when issues arise. Based on actual feedback, Edge: Exely.

Which Has More Integrations: Exely or sunhotels?

Exely integrates with eight verified partners, including Hotellab, Oracle Hospitality, Mews, Booking.com, and others. These integrations allow your team to connect with key distribution channels and management systems, streamlining your operational workflow.

Sunhotels has no verified integrations or partner data, restricting its ability to connect with your existing hotel systems. Without integrations, managing distribution becomes more manual and error-prone. Edge: Exely.

Which Do Hoteliers Rate Higher: Exely or sunhotels?

Exely’s recent reviews reflect a highly satisfied user base, with a 98% likelihood to recommend, and overall ratings of 85.1 on HTTR Score. Hotels across segments—luxury, boutique, city center, resorts—appreciate its efficiency and support, with many calling it “reliable” and “easy to use.”

Sunhotels has no reviews or ratings, leaving no data on hotel satisfaction or property-specific feedback. With no recent feedback, the confidence in sunhotels’ performance is minimal. Edge: Exely.

How Much Do Exely and sunhotels Cost?

Exely charges a straightforward base price of $100 monthly, with no implementation, setup, or trial fees, offering transparency and predictable costs. Its pricing model aligns with its feature-rich platform, providing good ROI for hotels seeking a comprehensive channel manager.

Sunhotels’ pricing details are unavailable, and without pricing transparency, it’s difficult to evaluate its value relative to features or support. Given the clarity of Exely’s pricing, it offers better value certainty.

What Type of Hotel Should Use Exely?

  • Hotels that need reliable, real-time channel synchronization.
  • Teams seeking a user-friendly, intuitive platform with quick onboarding.
  • Hotels with multi-currency and multi-lingual needs for global distribution.
  • Hotels that want detailed analytics and reporting to inform decisions.
  • Hotels looking for a scalable solution with verified integrations.

Not ideal if you require a product with minimal features or are testing options without available reviews.

What Type of Hotel Should Use sunhotels?

  • Hotels that prioritize a free trial or low-cost entry without needing immediate support.
  • Small hotels or startups exploring channel management options.
  • Hotels with minimal distribution needs, relying on basic tools.
  • Hotels with no requirement for advanced integrations or analytics.
  • Hotels operating in regions where sunhotels has a presence or offers localized support.

Not ideal if you want a proven, feature-rich, or supported platform with recent user feedback.

Exely vs sunhotels: The Bottom Line for Hotels

Exely’s core advantage lies in its proven performance, extensive feature set, and recent positive reviews from a broad hotel audience. Its high ratings for ease of use, support, and value make it the clear choice for hotels seeking reliability and operational simplicity today.

If your hotel values a mature solution with verified integrations, strong user feedback, and transparent pricing, go with Exely. Its recent review volume and high satisfaction scores confirm it as a risk-averse, high-impact solution.

Conversely, if you are a small hotel or startup evaluating options with no current reviews or proven support, sunhotels might appear appealing—but the lack of verified data makes it a risky choice for your operational stability.

In conclusion, for most hotels looking to optimize online distribution, reduce manual effort, and increase revenue, Exely Channel Manager is the more trustworthy and feature-complete platform at this time.

How Much Do Exely Channel Manager and sunhotels Cost?

Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Exely Exely sunhotels
Starting Price From $100/mo

Which Features Does Exely Channel Manager Have That sunhotels Doesn't (and Vice Versa)?

According to HTR's product database, Exely Channel Manager and sunhotels share 0 features. Here are the key differences — features one has that the other lacks.

Feature Exely Exely sunhotels
2-way real time integrations
Bulk Updates & Multiple Restrictions
Channel Self-Mapping
Derived Rates
Inventory Management
Support for Weekly & Monthly Rates

Showing top differences. 1 more features differ between these products.

Real-World Results: Exely vs sunhotels by Business Goal

We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Exely Boulevard Batumi Hotel & Bellevue Residence Mid-Size
+ 15% of total online bookings now come from the hotel
+ �s own website.
+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

N
Nino Motskobili
Head of Data Operations
sunhotels

No published case study for this goal yet.

Exely vs sunhotels: The Bottom Line

Exely
Exely
4.9/5 from 129 reviews

What hoteliers love

Channel Manager Integration and Synchronization 85% positive

The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively... The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively it connects with PMS and OTAs, though some desire improvements in certain PMS integrations.

User Interface and Usability 95% positive

Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest f... Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest further customization and modernization to enhance the user experience.

Support and Responsiveness 87% positive

Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker resp... Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker response times during peak hours.

Where hoteliers push back

Analytics and Reporting 77% negative

While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel e... While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel effectiveness and drive strategic decisions.

Customization and Control 73% negative

Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website tem... Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website templates and report formats.

Unique capabilities

Channel Self-Mapping Derived Rates Support for Weekly & Monthly Rates Inventory Management Bulk Updates & Multiple Restrictions
5.0/5 ease of use 5.0/5 support 8 integrations
Visit Profile
sunhotels
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Exely 5.0 vs 0.0 (+5)
Customer Support Exely 5.0 vs 0.0 (+5)
Value for Money Exely 4.9 vs 0.0 (+4.9)
Onboarding Exely 4.9 vs 0.0 (+4.9)

Frequently Asked Questions About Exely Channel Manager vs sunhotels

Can Exely Channel Manager replace sunhotels?

It depends on your requirements. Exely Channel Manager and sunhotels share many core Channel Managers features, but each has unique capabilities. Exely Channel Manager offers 8 verified integration partners, while sunhotels offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Exely Channel Manager leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Exely Channel Manager or sunhotels offer a free plan?

Exely Channel Manager: No. sunhotels: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Exely Channel Manager and sunhotels?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 85 and sunhotels has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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