Compare Experience Hotel vs Amadeus – Guest Management Solutions vs Smart Host CRM

Experience Hotel

Experience Hotel

64 reviews
Amadeus

Amadeus – Guest Management Solutions

8 reviews
Smart Host GmbH

Smart Host CRM

170 reviews

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Compare Experience Hotel vs Amadeus – Guest Management Solutions vs Smart Host CRM

Hotel CRM & Email Marketing vendor comparison between Experience Hotel vs Amadeus – Guest Management Solutions vs Smart Host CRM. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 242 verified hotelier reviews across 24 countries.

Experience Hotel

Experience Hotel

Ranked 11 (out of 64)

4.8
64 reviews
View profile
Amadeus

Amadeus

Ranked 18 (out of 64)

4.1
8 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 2 (out of 64)

4.7
170 reviews
View profile

Ratings Summary

HT Score

Experience Hotel

30 HTScore Icon

Amadeus – Guest Management Solutions

unranked HTScore Icon

Smart Host CRM

98 HTScore Icon
Popularity

Experience Hotel

64 verified reviews

Amadeus – Guest Management Solutions

8 verified reviews

Smart Host CRM

170 verified reviews
Likelihood to Recommend

Experience Hotel

95%

Amadeus – Guest Management Solutions

81%

Smart Host CRM

93%
Ease of Use

Experience Hotel

4.7

Amadeus – Guest Management Solutions

3.4

Smart Host CRM

4.7
ROI

Experience Hotel

4.5

Amadeus – Guest Management Solutions

3.6

Smart Host CRM

4.3
Implementation

Experience Hotel

4.5

Amadeus – Guest Management Solutions

3.5

Smart Host CRM

4.7
Customer Support

Experience Hotel

4.7

Verified Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

Certificate of Excellence

Experience Hotel

Amadeus – Guest Management Solutions

Smart Host CRM

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Other

Open API

Experience Hotel

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Experience Hotel
vs.
Amadeus
vs.
Smart Host GmbH

Customers

Top 3 Segments

Experience Hotel

Boutiques - 46%
Hostels - 17%
Resorts - 5%

Amadeus – Guest Management Solutions

Other - 25%
Resorts - 13%
City Center Hotels - 13%

Smart Host CRM

Resorts - 21%
Luxury Hotels - 21%
Boutiques - 9%
Featured clients
-

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Experience Hotel Average Experience Hotel

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host GmbH Average Smart Host GmbH

Experience Hotel

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Experience Hotel
vs.
Amadeus
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

Experience Hotel

Connecting hotels with guests for the ultimate experience

Hospitality Director

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Smart Host CRM

Very professional. From sales to introduction, implementation, everything was top notch

Direktionsassistentin from Grindelwald (Switzerland)
Most Positive Review

Experience Hotel

Experience Hotel listens to our needs thank you and reacts quickly Original: Experience Hotel est à l'écoute de nos besoins merci et réagit rapidement

Managing Director

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager
Most Critical

Experience Hotel

Visibility booster

Owner

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Smart Host CRM

Fast quotation creation, great newsletters

Rezeptionist from Bad Hofgastein (Austria)
References
-

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Experience Hotel

Property Management Systems (19) Channel Managers (9) Booking Engine (6)

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (12)

Smart Host CRM

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)
Recent Company Updates
-

Smart Host CRM

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

Experience Hotel

Experience Hotel doesn’t have any recent articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles