The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 601 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Explore.com shines .
Profitroom shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 601 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 601 |
After analyzing 601 verified reviews, Explore.com users most value its , while Profitroom users highlight booking engine and integration, customer support and response time, onboarding and ease of use. Click any theme to see what reviewers say.
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Booking Engine and Integration
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Customer Support and Response Time
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Onboarding and Ease of Use
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Customization and Branding
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Reporting and Analytics
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Language and Currency Support
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Explore.com |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #3 176 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 323 reviews |
| Large (75-199 rooms) ▾ | — | #2 54 reviews |
| X-Large (200+ rooms) ▾ | — | #4 21 reviews |
By Property Type
| Segment | Explore.com |
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| Boutique ▾ | — | #2 227 reviews |
| Luxury ▾ | — | #3 217 reviews |
| Branded / Chain ▾ | — | #3 137 reviews |
| Extended Stay ▾ | — | #2 81 reviews |
By Region
| Segment | Explore.com |
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| North America ▾ | — | #9 26 reviews |
| Europe ▾ | — | #1 491 reviews |
| Asia Pacific ▾ | — | #13 13 reviews |
| Middle East ▾ | — | #10 5 reviews |
Choosing between Explore.com and Profitroom Booking Engine 360 hinges on your hotel’s specific needs. Both platforms aim to improve your booking capabilities, but they differ significantly in features, support, and market presence. Explore.com offers a basic, AI-driven revenue management tool, while Profitroom provides a comprehensive, feature-rich booking engine with extensive integrations and proven results. Which solution aligns better with your hotel’s growth ambitions?
Explore.com claims to be a revenue management system designed to optimize pricing using advanced data analytics, but it lacks recent reviews, with no ratings or user feedback available. Profitroom, by contrast, has over 505 reviews, primarily from hotels in diverse regions, with recent reviews in the last six months indicating high satisfaction. The stark difference in review volume and recency makes Profitroom the more reliable choice for hotels seeking proven performance.
Explore.com’s score is 0/5 overall, with no customer support ratings or recent feedback, suggesting limited real-world adoption. Profitroom, on the other hand, boasts a 4.76/5 overall rating, a customer support rating of 4.6/5, and a 9.46/10 NPS score, reflecting strong user confidence. Are you willing to rely on a platform with no recent data, or prefer one with verified, current user experiences?
If your hotel needs a full suite of tools to drive direct bookings, optimize revenue, and handle multi-channel distribution, go with Profitroom. It is suited for hotels aiming to boost online visibility, reduce OTA dependency, and leverage marketing automation. However, if your focus is on basic revenue management with minimal integration needs and you’re comfortable with limited support or recent feedback, Explore.com might suffice.
Hotels that prioritize advanced features, extensive integrations, and a track record of results should choose Profitroom. Conversely, smaller operations seeking simple pricing tools without heavy tech infrastructure might consider Explore.com, though its lack of recent reviews raises questions about ongoing support and updates.
Explore.com has no recent reviews or ratings for ease of use, onboarding, or support, making it hard to assess how intuitive or user-friendly it is. Profitroom’s platform is frequently praised for its user-friendly interface, with a 4.73/5 ease of use rating, and onboarding support rated at 4.6/5. Customers describe Profitroom as intuitive, easy to learn, and quick to adopt, backed by positive feedback about its helpful support team. Edge: Profitroom.
Explore.com offers no exclusive features, focusing solely on AI-driven revenue analytics. Profitroom, by contrast, offers 43 features including multi-lingual support, multi-currency, pre and post-stay emails, loyalty programs, channel management, and booking abandonment tools—features that directly impact revenue and guest experience. Its rich feature set significantly surpasses Explore.com’s minimal offering. Edge: Profitroom.
Explore.com provides no recent customer support ratings or reviews, leaving its support quality uncertain. Profitroom’s support is rated at 4.6/5, with reviews praising its responsiveness and helpfulness. Customers have described Profitroom’s support as professional and proactive, vital for onboarding and troubleshooting. Without recent data, Explore.com’s support remains unverified. Edge: Profitroom.
Explore.com has no verified integrations listed, which could limit its ability to connect with other hotel systems. Profitroom boasts 66 verified partners, including Mirai, HOTELTIME, and apaleo GmbH, with integrations covering CRM, PMS, channel management, and marketing tools. This extensive ecosystem enables smoother operations and more opportunities for automation. Edge: Profitroom.
Profitroom’s reviews predominantly come from hotels across Europe, North America, and beyond, with a 4.76/5 rating based on 505 reviews, including recent feedback. Hotels in various segments—luxury, resorts, boutique—rate it highly, often citing increases in direct bookings and ease of use. Explore.com has no recent reviews or ratings, making it impossible to determine hoteliers' current perceptions. Edge: Profitroom.
Explore.com does not list pricing or offer a trial, indicating an opaque or custom quote process. Profitroom charges a base fee of $600 per month, with no mention of setup or additional costs, making it transparent and predictable. For hotels seeking clarity and budget planning, Profitroom’s pricing is accessible, though it’s a significant investment compared to a no-cost or unknown Explore.com.
Not ideal if your hotel aims to grow through direct bookings or needs extensive automation tools.
Not ideal if your hotel has minimal digital presence or very limited technical resources.
Profitroom Booking Engine 360 is a comprehensive platform that enhances your booking and revenue strategies through its extensive features, integrations, and proven track record. Its high user ratings and recent reviews demonstrate its ability to deliver tangible results, from increased direct bookings to improved guest experience.
Explore.com offers a basic revenue management system with no recent feedback, making it a less reliable option for hotels seeking growth and operational efficiency. Its lack of features, integrations, and customer support data position it as a limited tool rather than a strategic partner.
If your hotel is ready to scale, invest in a platform that has demonstrated success and offers the tools to do so—Profitroom is the clear choice. If your needs are minimal and you prefer a free or simple solution, Explore.com might be suitable, but caution is advised due to the absence of recent data.
In conclusion, for hotels serious about growth, profitability, and guest engagement, Profitroom’s feature set, recent reviews, and client success stories make it the stronger option.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Explore.com |
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| Starting Price | — | From $600/mo |
According to HTR's product database, Explore.com and Profitroom Booking Engine 360 share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Explore.com |
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| Automated reporting | ||
| Flat, floating and discounted rates | ||
| Gift Vouchers | ||
| Mobile optimized/responsive | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 31 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We love how keen Profitroom are to adopt feedback. We needed an ‘out of the box’ solution so ultimately chose Profitroom as they’re always evolving the system to our changing indus..."
No published case study for this goal yet.
"We chose to cooperate with Profitroom because you are absolutely the best in Poland, and there is no other company that matches your technological prowess. Indeed, working with you..."
What hoteliers love
The integration capability of Profitroom's booking engine is generally appreciated, enhancing user experience with other systems like PMS and RMS. How... The integration capability of Profitroom's booking engine is generally appreciated, enhancing user experience with other systems like PMS and RMS. However, several reviews mention room for improvement in the seamlessness of these integrations and the configuration process, suggesting a need for faster implementation and better end-to-end system connectivity.
While users generally find Profitroom's customer support team helpful and resourceful, there are recurring mentions of delays in response times, parti... While users generally find Profitroom's customer support team helpful and resourceful, there are recurring mentions of delays in response times, particularly concerning ticket resolutions. Some users have suggested the need for an improved phone support line and faster issue resolution to enhance the user experience.
The onboarding process and ease of using the platform are frequently lauded aspects. Customers find the system intuitive and straightforward, aiding q... The onboarding process and ease of using the platform are frequently lauded aspects. Customers find the system intuitive and straightforward, aiding quick adoption across different hotel staff. Effective training resources further contribute to a smooth transition and system usability.
Where hoteliers push back
Profitroom's reporting and analytics capabilities receive mixed feedback. Users appreciate the insights provided for decision-making and marketing cam... Profitroom's reporting and analytics capabilities receive mixed feedback. Users appreciate the insights provided for decision-making and marketing campaigns; however, they express a desire for more advanced, user-friendly reporting features, suggesting improvements in report customization and immediacy.
Profitroom is noted for catering to international audiences with its multi-language and multi-currency support. This feature enhances accessibility an... Profitroom is noted for catering to international audiences with its multi-language and multi-currency support. This feature enhances accessibility and makes the platform favorable for hotels dealing with diverse guest demographics.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Explore.com and Profitroom Booking Engine 360 share many core Booking Engine features, but each has unique capabilities. Explore.com offers 0 verified integration partners, while Profitroom Booking Engine 360 offers 66. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Profitroom Booking Engine 360 leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Explore.com: No. Profitroom Booking Engine 360: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Explore.com has an HT Score of 0 and Profitroom has 96. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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