Profitroom Booking Engine 360

4.7 (601 REVIEWS)

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HT Score  
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Alasdair, Hennie, Michael + 44 more experts recommend Profitroom

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Profitroom Booking Engine 360

Ranked 2 (out of 151) in Booking Engine

2026 Finalist HotelTechAwards

Hoteliers voted Profitroom as the #2 Booking Engine provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Step Into the Future of Direct Bookings with Booking Engine 360

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Bell avatar Bell - AI powered product analyst

I analyzed all of Profitroom’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Profitroom excels in delivering a robust booking engine tailored for hoteliers, focusing on increasing direct bookings and enhancing guest experiences. Users highlight its ability to seamlessly integrate with property standards and customize offerings, thereby improving conversion rates and revenue. With effective upselling tools, advanced analytics, and real-time pricing, it also supports marketing efforts. However, improvements in support response times and system integration are suggested. This tool is ideal for those aiming to optimize direct sales and reduce OTA dependency.

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Dream Hotels, Sun International, The Robert Parker Collection & 546 others

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Partners say

Industry experts recommend Profitroom for its exceptional functionalities, particularly highlighting its comprehensive solutions for direct bookings, marketing automation, and advanced channel management. Users praise its beautiful and engaging hotel websites, seamless integration with existing systems, and industry-specific insights. Critical comments include the need for more channel partnerships, occasional flaws in some functionalities, and the absence of certain features like a WhatsApp button.

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Alasdair, Hennie, Michael and 42 others

Read their recommendations

What Types of Hotels Profitroom is Popular For

Size

16 | X-Small (1-9 room)

216 | Small (10-49 room)

170 | Mid-Sized (50-99 room)

308 | Large (100-499 room)

25 | X-Large (500+ room)

Country

470 | Poland

46 | South Africa

35 | United Kingdom

34 | Czech Republic

23 | Mexico

22 | Slovakia

19 | Germany

11 | Colombia

11 | Spain

10 | United States

8 | India

7 | Finland

5 | Italy

3 | Turkey

3 | Ireland

3 | Costa Rica

3 | Norway

3 | Iceland

2 | Sri Lanka

2 | Egypt

2 | Romania

2 | Cyprus

2 | Canada

1 | Bahamas

1 | Panama

1 | Morocco

1 | Kenya

1 | Nigeria

1 | Estonia

1 | Nepal

1 | United Arab Emirates

1 | Namibia

1 | Indonesia

1 | Bulgaria

1 | Portugal

1 | Vietnam

1 | Korea, South

1 | Brazil

1 | New Zealand

1 | Slovenia

1 | Philippines

1 | Switzerland

Type

338 | Resorts

284 | Boutique Hotels

282 | Luxury Hotels

237 | Bed & Breakfast & Inns

189 | Airport/Conference Hotels

183 | City Center Hotels

165 | Branded Hotels

160 | Limited Service & Budget Hotels

105 | Extended Stay & Serviced Apartments

60 | Hostels

29 | Vacation Rentals & Villas

27 | RV Parks & Campgrounds

11 | Casinos

2 | Motels

Region

621 | Europe

50 | Africa

35 | North America

16 | South America

15 | Asia Pacific

6 | Middle East

1 | Oceania

1 | Central America

Category

601 | Booking Engine

391 | Channel Managers

291 | Hotel CRM & Email Marketing

283 | Website Design

70 | Digital Marketing Agencies

46 | Hotel Reservations Software

Profitroom Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Booking Engine for hotels in Europe
#1 of 30
Best Booking Engine for hotels in Africa
#1 of 7
Best Booking Engine for hotels in Finland
#1 of 1

Profitroom Booking Engine Rankings

By size
Best Booking Engine for Small Hotels 95% recommended by 174 Small hotels
#4 of 35
Small hotels say that Profitroom's Booking Engine ranks highly in verified HotelTechReport reviews due to its ease of use, strong customer support, and efficient direct booking management. This helps small hotels enhance guest experiences, maintain smooth operations, and increase profitability.
Best Booking Engine for Mid-sized Hotels 94% recommended by 321 Mid-sized hotels
#3 of 35
Mid-sized hotels say that Profitroom's Booking Engine ranks highly in verified HotelTechReport reviews due to its user-friendly interface, seamless integration with distribution channels, and responsive customer support. These features are essential for streamlining operations and increasing direct bookings at Mid-sized hotels.
Best Booking Engine for Large Hotels 93% recommended by 55 Large hotels
#2 of 21
Large hotels say that Profitroom's Booking Engine is highly rated in verified HotelTechReport reviews for its user-friendly interface, robust support, and seamless integration with the channel manager. These strengths significantly streamline operations and enhance customer service for Large hotels.
Best Booking Engine for Enterprise Hotels 93% recommended by 21 Enterprise hotels
#4 of 11
X Large hotels say that Profitroom's Booking Engine is frequently praised in verified HotelTechReport reviews for its seamless integration with other systems and user-friendly design, facilitating intuitive guest bookings. Reviewers appreciate the team’s collaborative support, enhancing the overall efficiency and satisfaction for hotel operations.
By type
Best Booking Engine for Luxury Hotels 95% recommended by 217 Luxury Hotels hotels
#3 of 36
Luxury hotels say that Profitroom's Booking Engine excels because verified HotelTechReport reviews highlight its seamless integration with existing systems, intuitive user interface, and robust support team. These strengths are particularly beneficial for maintaining the high standards luxury hotels demand.
Best Booking Engine for Vacation Rentals & Villas 92% recommended by 22 Vacation Rentals & Villas hotels
#4 of 18
Vacation-Rentals-Villas hotels say that Profitroom's Booking Engine ranks highly based on verified HotelTechReport reviews, citing its intuitive interface, seamless reservation process, and proactive customer support. These strengths enhance guest experience and streamline booking management, important factors for Vacation-Rentals-Villas accommodations.
Best Booking Engine for RV Parks & Campgrounds 96% recommended by 22 RV Parks & Campgrounds hotels
#3 of 11
Rv-Parks-Campgrounds hotels say that Profitroom's Booking Engine ranks highly due to its intuitive interface, reliable customer support, and effective tools for managing occupancy and availability. These strengths, highlighted in verified HotelTechReport reviews, address specific needs of Rv-Parks-Campgrounds accommodations.
Best Booking Engine for Extended Stay & Serviced Apartments 93% recommended by 81 Extended Stay & Serviced Apartments hotels
#2 of 21
Extended-Stay-Serviced-Apartments hotels say that Profitroom's Booking Engine excels due to its user-friendly interface, seamless integration with PMS, and robust direct booking features. Verified HotelTechReport reviews highlight the streamlined reservation processes and effective customer support as key strengths.
Best Booking Engine for Limited Service & Budget Hotels 95% recommended by 133 Limited Service & Budget Hotels hotels
#2 of 29
Limited-Service-Budget hotels say that Profitroom's Booking Engine ranks highly due to its ease of use, effective customer support, and seamless integration with essential hotel systems, as indicated by verified HotelTechReport reviews. These features ensure efficient management and enhance direct bookings.
Best Booking Engine for Airport/Conference Hotels 95% recommended by 154 Airport/Conference Hotels hotels
#3 of 34
Conference hotels say that Profitroom's Booking Engine ranks highly due to its intuitive interface and seamless PMS integration, as reflected in verified HotelTechReport reviews. Recurring strengths include efficient upselling opportunities and responsive customer support, enhancing the overall booking experience for Conference hotels.
Best Booking Engine for Bed & Breakfast & Inns 96% recommended by 181 Bed & Breakfast & Inns hotels
#2 of 35
Bed-N-Breakfast hotels say that Profitroom's Booking Engine ranks highly according to verified HotelTechReport reviews due to its intuitive user interface, efficient customer support, and features enhancing direct bookings and revenue management. Profitroom's adaptability to specific industry needs also supports its favorable standing among Bed-N-Breakfast establishments.
Best Booking Engine for Boutique Hotels 96% recommended by 227 Boutique Hotels hotels
#3 of 35
Boutique hotels say that Profitroom's Booking Engine excels in providing a seamless, user-friendly booking experience and efficient direct sales management, according to verified HotelTechReport reviews. Important strengths for boutiques include its CRM-driven personalization features, comprehensive support, and effective conversion optimization.
Best Booking Engine for Branded Hotels 94% recommended by 137 Branded Hotels hotels
#3 of 29
Branded hotels say that Profitroom's Booking Engine ranks highly due to its user-friendly interface, efficient booking management, and responsive support, as highlighted in verified HotelTechReport reviews. These strengths align well with the preferences of Branded hotels seeking seamless direct booking experiences and reliable customer assistance.
Best Booking Engine for Casinos 92% recommended by 10 Casinos hotels
#5 of 7
Casino hotels say that Profitroom's Booking Engine ranks highly in verified HotelTechReport reviews for its ability to optimize distribution, enhance guest experiences with tailored upselling, and provide an intuitive user interface that facilitates smooth transactions and flexible payment options.
Best Booking Engine for City Center Hotels 94% recommended by 140 City Center Hotels hotels
#4 of 31
City-Center-Hotel hotels say that Profitroom's Booking Engine consistently enhances direct bookings, integrates seamlessly with existing systems, and provides responsive support, according to verified HotelTechReport reviews. These strengths collectively streamline operations and contribute to profitability for hoteliers.
Best Booking Engine for Hostels 93% recommended by 39 Hostels hotels
#3 of 12
Hostel hotels say that Profitroom's Booking Engine, based on verified HotelTechReport reviews, excels due to its intuitive use, efficient reservation management, and strong customer support. These features are crucial for Hostel hotels seeking streamlined operations and enhanced guest experiences.
Best Booking Engine for Other 93% recommended by 95 Other hotels
#3 of 22
Other hotels say that Profitroom's Booking Engine ranks highly in verified HotelTechReport reviews due to its seamless integration with hotel systems, intuitive user interface, and efficient support team. These elements significantly enhance booking processes, improve revenue management, and facilitate direct bookings for Other hotels.
Best Booking Engine for Resorts 94% recommended by 259 Resorts hotels
#2 of 32
Resort hotels say that Profitroom's Booking Engine ranks highly due to its user-friendly interface, seamless integration with distribution channels, and robust direct booking capabilities. According to verified HotelTechReport reviews, these features enhance efficiency, increase guest satisfaction, and streamline sales processes, making it a preferred choice for resorts.
By region
Best Booking Engine for hotels in North America 95% recommended by 26 hotels in North America
#10 of 17
Hotels in North America say that Profitroom's Booking Engine excels in providing user-friendly tools for optimizing room rates and enhancing guest engagement, which are crucial for increasing direct bookings and revenue. While the integration with channel managers and support for personalized offers are highly valued, there is room for improvement in customer service response times and simplifying rate plan configurations to better cater to varied market demands. Overall, North American hotels appreciate the flexibility and integration capabilities of the booking engine, seeking enhancements in reporting and aesthetic presentation to further refine their operational efficiency and guest experience.
Best Booking Engine for hotels in Europe 95% recommended by 491 hotels in Europe
#1 of 30
Hotels in Europe say that Profitroom’s Booking Engine significantly enhances direct sales and improves guest communication, highlighted by its easy-to-use interface and seamless integration with hotel operations. European hoteliers emphasize the importance of intuitive systems and robust support in managing their diverse needs, with Profitroom’s solutions praised for increasing revenue, delivering bespoke guest experiences, and offering detailed reporting. While some note areas for improvement, such as advanced customization and reporting capabilities, the overall impression marks Profitroom as a reliable partner that adapts to European hotels' operational and strategic goals.
Best Booking Engine for hotels in Asia Pacific 95% recommended by 13 hotels in Asia Pacific
#12 of 18
Hotels in Asia Pacific say that Profitroom's Booking Engine is a user-friendly and efficient solution tailored to the operational needs of the region, especially when focusing on maximizing conversions and optimizing day-to-day management. They appreciate the system's intuitive design, ease of customization, and robust support every step of the way. However, improvements in local support and more intuitive financial and promotional management tools could enhance their experience further.
Best Booking Engine for hotels in Middle East 96% recommended by 5 hotels in Middle East
#10 of 12
Hotels in the Middle East say that Profitroom's Booking Engine is a comprehensive and user-friendly solution that meets their specific needs for increasing direct bookings and managing operations efficiently. The product's integration of a booking engine, channel manager, and loyalty program is particularly valued for its ability to streamline reservations and enhance customer relationships. However, users noted the importance of expanding AI-driven support and more detailed explanations for support issues to further improve operational efficiency.
Best Booking Engine for hotels in South America 89% recommended by 13 hotels in South America
#2 of 5
Hotels in South America say that Profitroom's Booking Engine product stands out for its excellent customer service, adaptability to market needs, and user-friendly interface, making it ideal for the region's diverse hotel landscape. They highlight the importance of features like seamless integration with local channel managers and the capability to support complex rate strategies, crucial for boosting direct bookings and optimizing revenue in a competitive market. However, there is a desire for improved local integrations and faster implementation processes, as well as enhancements in personalization and promotional functionalities tailored to regional operational needs.
Best Booking Engine for hotels in Africa 92% recommended by 44 hotels in Africa
#1 of 7
Hotels in Africa say that Profitroom's Booking Engine effectively meets their diverse operational needs by offering a user-friendly interface, seamless integration with existing systems, and extensive personalization options. The platform is praised for its ability to drive direct bookings and revenue through features like real-time rate updates, upsell capabilities, and robust support systems, which are crucial for enhancing guest experiences and optimizing hotel operations in the region. However, they also highlight areas for improvement such as expanding payment gateway options, improving reporting features, and enhancing connectivity with other local systems, which would further help cater to the dynamic demands of the African hospitality market.
By country
Best Booking Engine for hotels in Colombia 88% recommended by 9 hotels in Colombia
#2 of 2
Hotels in Colombia say that Profitroom's Booking Engine is user-friendly and integrates well with local needs by providing strong customer support and customized solutions, which are essential features for their operational efficiency and client satisfaction. However, they suggest improvements in integration with local platforms like Despegar and Hopper, rate and promotional management, and optimization for local market conditions, which are crucial for meeting the diverse requirements of Colombian hoteliers and improving booking conversion rates.
Best Booking Engine for hotels in Czech Republic 98% recommended by 29 hotels in Czech Republic
#2 of 3
Hotels in Czech Republic say that Profitroom's Booking Engine is particularly valued for its user-friendly interface, seamless integration, and robust support, which align well with the operational needs of local hotels to enhance digital presence and streamline direct bookings. Czech hoteliers appreciate the flexibility in pricing and package creation as well as the responsiveness of customer support, although there is a desire for enhanced aesthetics and more comprehensive reporting features. These factors are crucial in a market where improving online visibility and operational efficiency are key to gaining a competitive edge.
Best Booking Engine for hotels in Germany 94% recommended by 16 hotels in Germany
#2 of 6
Hotels in Germany say that Profitroom's Booking Engine excels in offering a comprehensive, user-friendly solution that integrates seamlessly with their operational needs, enhancing both the customer experience and internal efficiency. They highlight the importance of an intuitive interface, strong technical support, and advanced customization options, which align well with the German market's demand for precision, reliable service, and effective tools for increasing direct bookings and optimizing revenue management. Furthermore, many appreciate the tailored approach to website design and the seamless integration with channel managers, underscoring the value German hotels place on personalized, cohesive systems that reflect their brand individuality and streamline their operations.
Best Booking Engine for hotels in Spain 90% recommended by 10 hotels in Spain
#6 of 8
Hotels in Spain say that Profitroom's Booking Engine excels in ease of use and professional support, crucial for enhancing operational efficiency and boosting direct booking channels. However, they note that customization options could be improved to better accommodate the diverse needs of various hotel establishments across Spain, alongside finer segmentation capabilities to enhance personalized guest experiences.
Best Booking Engine for hotels in Finland 94% recommended by 7 hotels in Finland
#1 of 1
Hotels in Finland say that Profitroom's Booking Engine excels in providing exceptional customer support and an intuitive user interface that aligns well with the operational needs of hotels in the region. Finnish hoteliers particularly appreciate the system's flexibility and revenue-enhancing features, though they highlight areas for improvement such as integration capabilities and customization options essential for catering to complex setups. Overall, Profitroom's dedication to continuous improvement and responsiveness to client feedback makes it a valuable partner for hotels seeking reliable technology solutions.
Best Booking Engine for hotels in United Kingdom 94% recommended by 34 hotels in United Kingdom
#4 of 7
Hotels in the United Kingdom say that Profitroom's Booking Engine excels in providing a user-friendly and intuitive interface that significantly boosts direct bookings, catering effectively to local operational needs. British hoteliers appreciate the responsive customer service and supportive technical assistance, key factors for busy establishments seeking efficient management tools. There is a strong desire for enhanced reporting capabilities and more sophisticated integration options, such as corporate booking engines and seamless connections with other hospitality systems like spa and restaurant bookings, reflecting the demand for adaptable and comprehensive solutions within the UK market.
Best Booking Engine for hotels in India 99% recommended by 7 hotels in India
#9 of 9
Hotels in India say that Profitroom's Booking Engine product excels in user-friendliness and operational simplicity, which are crucial for accommodating diverse user demographics and enhancing revenue through upselling. They particularly value the system’s ease of use, customization options, and seamless integration with channel managers, which are important for improving conversion rates and managing multi-channel reservations efficiently. However, some users wish for more intuitive editing functions and advanced reporting capabilities to better suit their operational needs.
Best Booking Engine for hotels in Italy 82% recommended by 5 hotels in Italy
#6 of 6
Hotels in Italy say that Profitroom's Booking Engine is particularly valuable for its ability to efficiently update rates and manage availability, which aligns well with their need for dynamic pricing and strategic sales execution in a highly competitive market. They appreciate the fast integration with their Property Management Systems (PMS), which facilitates direct reservations and contributes to increased direct booking revenues. However, Italian hoteliers also express a desire for enhanced features such as easier creation of wellness packages, better handling of multi-bed room charges, and more robust integration for online check-in and revenue management functionalities to fully meet their diverse operational needs.
Best Booking Engine for hotels in Mexico 94% recommended by 16 hotels in Mexico
#2 of 4
Hotels in Mexico say that Profitroom's Booking Engine offers an intuitive and adaptable platform that effectively addresses local operational needs, such as enhancing direct reservations and supporting flexible channel integrations. Hoteliers appreciate the user-friendly interface and quick implementation, highlighting the importance of efficient service and customized support tailored to the unique market conditions in Mexico. However, they express a desire for improvements in payment processing and promotional functionalities to better align with regional preferences and boost conversion rates.
Best Booking Engine for hotels in Poland 95% recommended by 354 hotels in Poland
#1 of 2
Hotels in Poland say that Profitroom's Booking Engine stands out due to its intuitive interface and seamless integration, making it easier for both guests and hoteliers to handle direct bookings efficiently. They appreciate the platform's capacity to support direct sales, CRM functions, and marketing needs, which are crucial for market competitiveness and revenue management in the Polish hotel industry. However, while customer support and responsiveness are praised, many suggest the need for faster, more flexible reporting and the introduction of a mobile application for enhanced real-time management.
Best Booking Engine for hotels in Slovakia 99% recommended by 22 hotels in Slovakia
#1 of 2
Hotels in Slovakia say that Profitroom's Booking Engine stands out for its user-friendly interface, exceptional customer support, and comprehensive feature set, addressing the diverse needs of the Slovak market. The system's intuitive design and effective channel management are particularly valued, enhancing efficiency and maximizing bookings without the need for extensive technical knowledge. However, Slovak hoteliers express a desire for improved integration with internal systems and additional features like automated services and a mobile app, reflecting a preference for solutions that streamline operations and enhance guest experience.
Best Booking Engine for hotels in United States 98% recommended by 8 hotels in United States
#13 of 15
Hotels in the United States say that Profitroom’s Booking Engine particularly excels in increasing direct bookings and enhancing revenue through dynamic rate optimization and user-friendly upsell features, which are critical for meeting the competitive market demands and improving guest engagement in the U.S. hospitality industry. They also appreciate the seamless integration with other tools like CRM and the supportive customer service, though they note that improving the reporting dashboard, simplifying the distribution channels, and streamlining the onboarding process could further enhance the usability and efficiency of the system.
Best Booking Engine for hotels in South Africa 92% recommended by 41 hotels in South Africa
#1 of 4
Hotels in South Africa say that Profitroom’s Booking Engine stands out due to its user-friendliness, seamless integration capabilities, and its ability to enhance direct booking conversion—features that are crucial for meeting the operational efficiency needs of the region's diverse hospitality landscape. The platform's robust support for local payment options and customization to reflect unique property characteristics are highly valued, while ongoing improvements in channel integrations with local OTAs and enhanced reporting features are anticipated to cater to the specific market dynamics in South Africa. Overall, the blend of intuitive design, comprehensive functionality, and dedicated support positions Profitroom as a trusted partner for South African hotels aiming to optimize their revenue strategies and reduce reliance on costly OTA commissions.

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What is Profitroom?

Founded in 2008 | Headquarters in Poland | 150 employees
Profitroom Booking Engine 360 is a versatile booking management system designed specifically for hoteliers seeking to maximize direct bookings and optimize revenue. This platform stands out by offering a comprehensive suite of tools, including upselling features, dynamic pricing, and seamless integration with various sales channels. It significantly enhances guest experiences through an engaging and intuitive interface. The system simplifies managing pricing and distribution, leading to increased conversion rates and reduced operational costs. Its seamless integration capabilities and marketing automation tools make it an invaluable addition to any hotel’s operational strategy.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Profitroom products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Profitroom

FAQs

Capabilities

Fully customisable

Automated stay offers

Cross-sell capabilities

Recapture abandoned bookings

Responsive mobile-first design

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Available Add-ons & Modules

Profitroom Payments

Payments Processing Software
Payments tailored to the needs of hoteliers guaranteeing full integration with the prepayment and cancellation policies. Low costs of transactions and a smoother booking process.

INCLUDED

Proposal Engine

Guest Messaging Software
A module for reservation offices and receptions, which allows for instant dispatch of stay proposals via email to convert offline to online traffic. With quick confirmations and safe payments it makes the guest journey a pleasure.

INCLUDED

Extras and Upsell

Guest Messaging Software
Increase the value of each reservation and propose additional services and add-ons. Allow guests to select extras during the standard booking process. Then, ask again, via na automated e-mail sent after the booking has been made.

INCLUDED

Profitroom Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Profitroom Booking Engine 360 is the #3 most trending product in the Booking Engine category (out of 151) and the #136 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Profitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Profitroom as the #2 Booking Engine provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
93 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Profitroom Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Profitroom Average Profitroom

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12

Success Stories

6

References

16

Featured Customers

Profitroom Case Studies

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Hotel Panorama: How the direct booking revenue was raised by 60% in just one year

Lido di Venezia (Italy)

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Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs

Pocatky (Czech Republic)

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How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:

Falmouth (United Kingdom)

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A view from the ocean: Profitroom strikes again!

Bakoven (South Africa)

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Boosting direct online revenue at super speed

Manchester (United Kingdom)

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Offering truly personalised guest communications and unique stay experiences.

Lympne (United Kingdom)

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Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.

Ryn (Poland)

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Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?

Znin (Poland)

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Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!

Sulejow (Poland)

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84% direct share in a non-obvious tourist location

Sulecin (Poland)

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How to build the strength of a hotel group through supporting tools for direct booking?

Grzybowo (Poland)

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Blending the art of doing nothing and doing everything

Hayle (United Kingdom)

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Profitroom Reviews

Hotelier Rating

Excellent
507
Very Good
62
Average
26
Poor
2
Terrible
4

Property Size

  • X-Small (12)
  • Small (174)
  • Mid-Sized (148)
  • Large (229)
  • X-Large (20)

Country

  • Poland
    Poland
    (354)
  • South Africa
    South Africa
    (41)
  • United Kingdom
    United Kingdom
    (34)
  • Czech Republic
    Czech Republic
    (29)
  • Slovakia
    Slovakia
    (22)
  • Germany
    Germany
    (16)
  • Mexico
    Mexico
    (16)
  • Spain
    Spain
    (10)
  • Colombia
    Colombia
    (9)
  • United States
    United States
    (8)
  • India
    India
    (7)
  • Finland
    Finland
    (7)
  • Italy
    Italy
    (5)
  • Costa Rica
    Costa Rica
    (3)
  • Iceland
    Iceland
    (3)
  • Norway
    Norway
    (3)
  • Sri Lanka
    Sri Lanka
    (2)
  • Egypt
    Egypt
    (2)
  • Romania
    Romania
    (2)
  • Canada
    Canada
    (2)
  • Turkey
    Turkey
    (2)
  • Ireland
    Ireland
    (2)
  • New Zealand
    New Zealand
    (1)
  • Namibia
    Namibia
    (1)
  • Korea, South
    Korea, South
    (1)
  • Indonesia
    Indonesia
    (1)
  • Slovenia
    Slovenia
    (1)
  • Cyprus
    Cyprus
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Nepal
    Nepal
    (1)
  • Estonia
    Estonia
    (1)
  • Portugal
    Portugal
    (1)
  • Brazil
    Brazil
    (1)
  • Vietnam
    Vietnam
    (1)
  • Nigeria
    Nigeria
    (1)
  • Kenya
    Kenya
    (1)

Region

  • North America
    North America
    (26)
  • Europe
    Europe
    (491)
  • Asia Pacific
    Asia Pacific
    (13)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (5)
  • South America
    South America
    (13)
  • Africa
    Africa
    (44)
10

Outstanding Booking Engine, Innovative Solutions, and an Exceptional Team

Group Director of Revenue Management from 500+ room City Center Hotel in Cape Town Central (South Africa)

Verified
6 months ago
We use Profitroom as our Booking Engine provider, and they have been a fantastic partner to work with. In addition to a robust and reliable booking engine, they have supported us with their new agent gateway, Corporate Connect, which enables tour operators and corporate clients to access contracted rates with live availability. These bookin...
Country South Africa
Group Director of Revenue Management
X-Large Hotel
10

Perfect

Reception from 10 to 24 room Airport/Conference Hotel in Frenstat pod Radhostem (Czech Republic)

Verified
6 months ago
We are glad that we joined to Profitroom. Their program is really helpful for our hotel. Our hotel is now more digital.
Country Czech Republic
Reception
Small Hotel
9

Hotel-centric ecosystem for direct sales, CRM and guest communication

Representative of the Management Board from 500+ room Boutique in Arlamow (Poland)

Verified
6 months ago
Profitroom provides a well-integrated set of tools that effectively supports direct bookings, guest communication and CRM-driven marketing. The booking engine is fast, intuitive and optimized for conversion, making it easy for guests to complete reservations without friction. The CRM allows hotels to segment guests based on behavior, bookin...
Country Poland
Representative of the Management Board
X-Large Hotel
10

Professional and Reliable Partnership with Profitroom

Reservation & Reception Manager from 100 to 199 room Bed & Breakfast & Inn in Wrocław (Poland)

Verified
6 months ago
I can highly recommend working with Profitroom. From the very first contact, their professionalism, commitment, and excellent understanding of the client’s needs were clearly evident. The Profitroom team stands out for their extensive knowledge, experience, and openness to individual requirements. The cooperation was smooth and timely, wit...
Country Poland
Reservation & Reception Manager
Large Hotel
10

DMA

GM / Board Member from 100 to 199 room Bed & Breakfast & Inn in Wladyslawowo (Poland)

Verified
6 months ago
For many years, Profitroom has been responsible for our extensive presence in e-commerce, managing SEO and all online campaigns for Gwiazda Morza Resort SPA&SPORT. The cooperation between the companies and the understanding of shared goals has allowed us to achieve a 95% share of direct bookings.
Country Poland
GM / Board Member
Large Hotel
10

Excellent communication with our account manager — very creative.

Manager from 50-74 room in Biała Rawska (Poland)

Verified
6 months ago
A highly competent team of specialists who consistently propose new ideas to boost the hotel’s sales, supported by detailed market analysis.
Country Poland
Manager
Mid-Sized Hotel
10

I'd like to recommend Profitroom to all of hotels

Sales & marketing Director from 50-74 room Boutique in Sochocin (Poland)

Verified
6 months ago
Users (reception and sales team and manager) feedback and continuous platform improvement. Reports and sales process automation capabilities. Newsletter automatizations etc.
Country Poland
Sales & marketing Director
Mid-Sized Hotel
10

The tools provided by Profitroom support direct sales

Sales director from 500+ room Boutique in Mielno (Poland)

Verified
6 months ago
The direction of development set thanks to direct contact with hoteliers works brilliantly in practice, Profitroom recognizes and correctly interprets hoteliers expectations, consistently implementing new ideas, implementing new solutions thanks to which the purchase path is shortened and direct sales increase. We should also not forget abo...
Country Poland
Sales director
X-Large Hotel
10

A professional provider of a wide range of modern services

Sales and Marketing Specialist from 50-74 room Airport/Conference Hotel in Kudowa-Zdroj (Poland)

Verified
6 months ago
Profitroom remains a leader among companies offering modern solutions for businesses. Excellent systems, numerous training courses, webinars, and access to helpful materials. A fantastic team of specialists, eager to collaborate. A friendly team full of energy and a positive attitude towards the customer. Certainly the best website, booking...
Country Poland
Sales and Marketing Specialist
Mid-Sized Hotel
10

Seamless Partnership with Profitroom

Dyrektor Operacyjny from 500+ room Bed & Breakfast & Inn in Swinoujscie (Poland)

Verified
6 months ago
Collaborating with Profitroom has proven to be far more than a standard vendor relationship—it truly feels like a seamless partnership built on trust, innovation, and a shared understanding of hospitality. Their integrated solutions across Digital Marketing Agencies, Channel Manager, and Booking Engine have reshaped the way we operate, brin...
Country Poland
Dyrektor Operacyjny
X-Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Profit Room provides an excellent and robust booking engine which is suitable for large groups and independent hotels alike. They have tailored direct booking strategies for hotels that help increase conversion as well as decrease costs of acquisition.

Question:

What differentiates this product or service from the competition?

Answer:

There are many booking engines to choose from in the marketplace, what makes ProfitRoom stand out is their ability to cover all of your bases. Guest acquisition, retention and managing guest satisfaction, all in an easy to use format that is intuitive. There are multiple add-ons as well, which allow hoteliers to take control and customise how they want to work.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

There are many modules and solutions that come with Profitroom - not all will necessarily be required. Ask for a demo from the friendly staff and let them know exactly what your pain points are - I am confident that Profitroom has a solution that can work for your hotel(s).

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 42 recommend
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Are you a consultant or vendor that recommends Profitroom? Leave a recommendation

News

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Profitroom

2 years ago

Profitroom Announces Strategic Partnership with MCI Capital to Revolutionize Direct Booking Technology in the Hospitality Industry

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Profitroom

2 years ago

Hotel Panorama: How the direct booking revenue was raised by 60% in just one year

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Profitroom

2 years ago

Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs

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Profitroom

2 years ago

How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:

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Profitroom

2 years ago

A view from the ocean: Profitroom strikes again!

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Profitroom

2 years ago

Boosting direct online revenue at super speed

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Profitroom

2 years ago

Offering truly personalised guest communications and unique stay experiences.

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Profitroom

2 years ago

Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.

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Profitroom

2 years ago

Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?

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Profitroom

2 years ago

Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!

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Profitroom

2 years ago

84% direct share in a non-obvious tourist location

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Profitroom

2 years ago

How to build the strength of a hotel group through supporting tools for direct booking?

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Profitroom

2 years ago

Blending the art of doing nothing and doing everything

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Profitroom

5 years ago

Improving Direct Bookings in the Wake of COVID-19

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Profitroom Integrations

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Profitroom has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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