The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 816 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ease of use and customer support — especially for brand properties (3.0/5) , with exclusive features like On premise.
KrossBooking shines .
Side-by-side ratings based on 816 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 816 | 0 |
After analyzing 816 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while KrossBooking users highlight . Click any theme to see what reviewers say.
|
|
KrossBooking |
|---|---|
| Pros | |
|
+
Ease of use and user-friendly interface
▾
|
|
|
+
Reliability and efficiency improvements
▾
|
|
|
+
Integration and real-time synchronization
▾
|
|
|
+
POS system performance
▾
|
|
| Cons | |
|
−
Reporting and analytics enhancements
▾
|
|
|
−
Advanced features request
▾
|
|
|
−
Mobile application performance
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
KrossBooking |
|---|---|---|
| Small (10-24 rooms) ▾ | #2 492 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | — |
| Large (75-199 rooms) ▾ | #10 14 reviews | — |
| X-Large (200+ rooms) | #37 1 reviews | — |
By Property Type
| Segment |
|
KrossBooking |
|---|---|---|
| Boutique ▾ | #3 264 reviews | — |
| Luxury ▾ | #2 416 reviews | — |
| Branded / Chain ▾ | #5 131 reviews | — |
| Extended Stay ▾ | #5 41 reviews | — |
By Region
| Segment |
|
KrossBooking |
|---|---|---|
| North America ▾ | #16 45 reviews | — |
| Europe ▾ | #26 16 reviews | — |
| Asia Pacific ▾ | #1 635 reviews | — |
| Middle East ▾ | #3 15 reviews | — |
Choosing the right property management system (PMS) can dramatically impact your hotel's operations and guest satisfaction. Both Yanolja Cloud Solution and KrossBooking aim to streamline your workflows, but they diverge significantly in maturity, features, and market presence. Yanolja’s offering is a well-established, highly-rated platform with extensive reviews and integrations, whereas KrossBooking remains relatively unreviewed and less widespread. Which product aligns better with your hotel’s needs?
Yanolja’s PMS is a mature, globally adopted platform with over 662 reviews and a 4.25/5 overall rating, emphasizing ease of use, support, and value for money. It offers a comprehensive on-premise solution with a focus on automation, real-time updates, and integrations with over 157 verified partners, making it suitable for hotels seeking control and reliability.
KrossBooking, on the other hand, has no recent reviews or significant market presence, making it difficult to assess its performance or suitability. Its lack of verified integrations and limited information suggest it’s a less proven option, especially for hotels that require robust, proven technology. Does your hotel prioritize a time-tested solution with proven support?
If your hotel needs a reliable, well-reviewed management system with extensive integrations, go with Yanolja. Its high customer support ratings (4.79/5) and positive review sentiment make it suitable for hotels that value stability, real-time management, and scalable features.
If your hotel is looking for a flexible, possibly more affordable entry point without extensive support or proven market adoption, KrossBooking might appeal—though its lack of reviews and integrations is a concern. For established hotels requiring proven performance, Yanolja clearly stands out. Which profile better matches your operational needs?
Yanolja’s interface is rated 4.77/5, with many users praising its intuitive design and ease of staff onboarding. Customers mention that staff learned the system quickly, and the platform simplifies complex tasks like reservations and billing. The onboarding process is rated 4.71/5, with positive feedback about support and training resources.
KrossBooking provides no recent or detailed reviews, leaving its user experience and onboarding processes unverified. Without user feedback, it's impossible to confidently assess its ease of use—making Yanolja the safer choice for straightforward adoption. Edge: Yanolja.
Yanolja’s platform offers a unique on-premise version, providing full control over data security and operations—an option not available with KrossBooking. It also boasts a feature set that includes reservations, billing, housekeeping, and OTA management, integrated into a single system, with 157 verified partners for seamless connectivity.
KrossBooking’s feature list is not detailed, and with no verified integrations or unique capabilities highlighted in available data, it’s limited in scope. Yanolja’s extensive feature set and integrations give it a clear edge. Edge: Yanolja.
Yanolja’s customer support is highly rated at 4.79/5, with reviews praising its responsiveness and dedicated support team. Customers highlight staff like Vrunda and Falguni for their helpfulness, emphasizing that support helps them perform better and resolve issues promptly.
KrossBooking provides no recent support reviews, making it impossible to gauge its responsiveness or quality of service. Given the importance of reliable support in hotel operations, Yanolja’s proven track record makes it the safer, more dependable choice. Edge: Yanolja.
Yanolja offers integrations with 157 verified partners, including major providers like Xero, QuickBooks, and Profitroom. Its extensive network enables your hotel to connect reservation, accounting, and revenue management systems effortlessly.
KrossBooking has no verified integrations listed, limiting its ability to connect with other essential systems. For hotels that depend on a connected tech stack, Yanolja’s rich partner ecosystem provides a significant advantage. Edge: Yanolja.
Yanolja’s users, particularly in resorts and hotels in North America, Europe, and Asia Pacific, rate it an average of 4.3/5 across 611 reviews, with a 96% likelihood to recommend. Feedback highlights reliable operations, supportive staff, and ease of use as key strengths.
KrossBooking has no publicly available reviews, making it impossible to determine user satisfaction. For hotels seeking peer-backed confidence, Yanolja’s strong review history is decisive. Edge: Yanolja.
Yanolja’s base price is $100 per month, with no free tier or trial offers. Its straightforward pricing model suits hotels wanting predictable costs and clear value.
KrossBooking’s pricing details are not publicly available, which complicates budget planning. Without transparent costs or trial options, Yanolja offers more certainty in investment. Edge: Yanolja.
Not ideal if your hotel is a small B&B with minimal tech needs or prefers a cloud-only platform with minimal infrastructure. Larger resorts or branded hotels will benefit most from Yanolja’s capabilities.
Not ideal if your hotel needs proven support, extensive integrations, or market validation. Larger operations and hotels requiring advanced features should consider more established options.
Yanolja stands out as the more mature, well-reviewed PMS with a proven track record, extensive integrations, and high customer satisfaction. Its high ratings, large user base, and comprehensive features make it a safe, reliable choice for most hotels.
KrossBooking appears to be an unreviewed, less established platform with no verified integrations or recent customer feedback. It may suit small or experimental properties, but for hotels seeking stability and proven performance, Yanolja is the clear winner.
In summary, if your hotel values a robust, well-supported PMS with proven results, go with Yanolja. If your needs are minimal and you’re willing to accept a less proven platform, KrossBooking might suffice—but with considerable risk.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
KrossBooking | |
|---|---|---|
| Starting Price | From $100/mo | — |
According to HTR's product database, Yanolja Property Management System and KrossBooking share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
KrossBooking |
|---|---|---|
| On premise |
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and KrossBooking share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while KrossBooking offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. KrossBooking: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and KrossBooking has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor