The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 494 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines when it comes to integration with pms and channel manager — especially for brand properties (0.0/5) , with exclusive features like Urgency messaging.
HotelRunner shines when it comes to customer support , with exclusive features like Referral Reporting.
Side-by-side ratings based on 494 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $100/mo |
| Verified Reviews | 453 | 41 |
After analyzing 494 verified reviews, Yanolja Cloud Solution users most value its integration with pms and channel manager, booking flow and usability, direct bookings and revenue, while HotelRunner users highlight customer support, ease of use, channel management. Click any theme to see what reviewers say.
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Integration with PMS and Channel Manager
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Customer Support
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Booking Flow and Usability
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Ease of Use
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Direct Bookings and Revenue
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Channel Management
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Real-time Inventory and Pricing
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Integration with OTAs
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Advanced Reporting and Analytics
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Booking Engine
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Mobile Compatibility
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Reporting Features
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Customization and Branding
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 252 reviews | #19 16 reviews |
| Mid-Size (25-74 rooms) ▾ | #7 99 reviews | #29 9 reviews |
| Large (75-199 rooms) ▾ | #13 12 reviews | #31 0 reviews |
| X-Large (200+ rooms) | #29 1 reviews | #25 1 reviews |
By Property Type
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| Boutique ▾ | #5 159 reviews | #18 22 reviews |
| Luxury ▾ | #5 203 reviews | #28 9 reviews |
| Branded / Chain ▾ | #7 69 reviews | #31 3 reviews |
| Extended Stay ▾ | #13 15 reviews | #33 1 reviews |
By Region
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| North America ▾ | #5 48 reviews | #26 1 reviews |
| Europe ▾ | #28 7 reviews | #22 12 reviews |
| Asia Pacific ▾ | #3 342 reviews | #20 3 reviews |
| Middle East ▾ | #6 10 reviews | #1 16 reviews |
Choosing between Yanolja Booking Engine by Yanolja Cloud Solution and Booking Engine by HotelRunner hinges on your hotel’s specific needs, especially in terms of features, support, and regional presence. Both products aim to increase direct bookings and streamline operations, but their capabilities and market footprints differ significantly. Your decision should align with your property type, regional focus, and feature priorities.
Yanolja Cloud Solution boasts a higher review count and more recent feedback, giving it a distinct advantage in current user confidence. This makes it the more reliable choice if your hotel values recent user experiences and comprehensive support.
Both products serve as online booking engines designed to boost direct reservations and reduce reliance on third-party channels. Yanolja’s platform emphasizes integration with PMS and channel management, offering extensive reporting and analytics, which helps optimize revenue streams. HotelRunner, on the other hand, focuses on channel management, rate customization, and a broader feature set for marketing and upselling.
Where they diverge is in regional presence and user reviews; Yanolja’s larger, more recent review base points to a more established and trusted solution today. HotelRunner’s strengths lie in its high level of customization and ease of use for boutique and small hotels, but it has fewer reviews and less recent feedback, which limits confidence in its current performance.
Are you looking for a well-established platform with recent positive feedback, or a customizable, feature-rich platform tailored for small to medium hotels? The choice depends on your hotel’s size, location, and feature priorities.
If your hotel requires a platform with extensive integrations, a proven track record, and recent positive reviews, go with Yanolja Cloud Solution. It suits larger properties or those in regions where its presence is strongest, like North America, Europe, and Asia Pacific, and offers a higher overall rating (4.63/5) with 380 reviews, including 0 recent reviews but historically positive feedback.
If your hotel is a boutique or small property seeking a high degree of customization, strong channel management, and good support, HotelRunner is suitable. It has a smaller review base but maintains a high rating (4.5/5) based on recent reviews, and its feature set emphasizes marketing tools, website customization, and direct booking capabilities.
For hotels prioritizing recent feedback and dependable support, Yanolja is the safer choice. Smaller properties that value extensive customization and flexible channel management may prefer HotelRunner.
Yanolja’s platform scores a 4.76/5 for ease of use, with reviews praising its intuitive interface and straightforward onboarding. It’s rated highly for operational simplicity, especially in integrations with PMS and channel managers, and support staff are noted for their helpfulness.
HotelRunner also earns a high usability score of 4.73/5, with users highlighting its user-friendly dashboard, quick setup, and responsive support, including via WhatsApp. Its interface is especially appreciated by boutique hotels managing multiple properties.
Edge: Yanolja.
Yanolja offers 20 shared features plus 2 unique ones—urgency messaging and loyalty program integration—focusing on guest engagement and operational automation. HotelRunner, with its 20 shared features, also provides extensive capabilities, including customization, booking abandonment recapture, and integrations with Google Hotel Ads and Tripadvisor.
HotelRunner’s unique features span from A/B testing, flexible date options, to online payment options like Google Pay, PayPal, and Stripe, which are absent in Yanolja. The latter’s additional features are more geared toward guest retention and loyalty programs.
Edge: HotelRunner.
Support ratings favor HotelRunner slightly at 4.8/5, with recent reviews praising its quick, responsive assistance—often via WhatsApp. Users describe the support as “prompt,” “helpful,” and “reliable,” citing examples of quick resolution and ongoing training.
Yanolja’s support is also highly rated at 4.78/5, with reviews emphasizing dedicated support teams and smooth migration processes. However, some users mention that support could be more proactive in addressing technical issues.
Edge: HotelRunner.
Yanolja Cloud Solution boasts 157 verified partners, including key integrations with Airbnb, Stripe, and QuickBooks, making it a highly connected platform. HotelRunner, with 17 verified partners, also integrates with major OTAs and PMS providers, but its partner count is significantly lower.
Shared integrations include Oracle Hospitality, Airbnb, Stripe, and Userguest, but Yanolja’s larger partner network provides more options for expanding your distribution and operational needs.
Edge: Yanolja.
Yanolja’s user reviews in the last six months are scarce, but its overall rating (4.63/5) and 380 reviews suggest a solid, trusted platform, especially among larger hotels and resorts. Its higher HTR Score (92.4 vs. 74.7) indicates a more positive overall perception.
HotelRunner, with only 40 reviews and a rating of 4.5/5, reflects a smaller but recent and consistent user base, mainly boutique hotels and smaller properties. Recent reviews favor HotelRunner’s ease of use and customer support.
Overall, Yanolja is rated higher, especially considering the volume and recency of reviews.
Edge: Yanolja.
Both products are priced at a base rate of $100 per month, with no additional implementation or setup fees. Neither offers a freemium or pay-per-room model, making their pricing transparent and straightforward.
Your decision should consider the value derived from features, integrations, and support rather than cost alone, as both are similarly priced.
Not ideal if your hotel is very small or primarily operates in regions where Yanolja’s presence is limited.
Not ideal if your hotel requires extensive integrations with multiple OTAs or advanced analytics not yet available in HotelRunner.
Yanolja Cloud Solution is a more established, review-backed platform with a broader array of integrations and features. It excels in larger or regionally diverse hotels seeking reliable, data-driven operational tools.
HotelRunner offers a high level of customization, excellent support, and features tailored to small and boutique hotels. Its rapid growth and recent positive reviews make it suitable for properties prioritizing ease of use and marketing tools.
If recent reviews and a higher overall score are your priorities, Yanolja is the more dependable choice for now. However, if flexibility and customization are your top concerns, HotelRunner remains a strong contender, especially for smaller properties.
In conclusion, for most hotels seeking proven stability and a broad network, Yanolja Booking Engine is the recommended pick. Small to medium hotels valuing personalization and ease of management should consider HotelRunner.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $100/mo |
According to HTR's product database, Yanolja Booking Engine and Booking Engine by HotelRunner share 20 features. Here are the key differences — features one has that the other lacks.
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| A/B testing & optimization | ||
| Alternative accommodation recommendations (when no availability) | ||
| Booking abandonment recapture | ||
| Conversion rate reports | ||
| Loyalty program integration | ||
| Room substitutions | ||
| Tripadvisor Bookings | ||
| Urgency messaging |
Showing top differences. 10 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We can now manage every property in our franchise from a single dashboard, track performance instantly, and know that our team has 24/7 support whenever it’s needed. It has complet..."
No published case study for this goal yet.
What hoteliers love
Reviews appreciate the seamless integration of the booking engine with PMS and Channel Manager, making day-to-day operations smooth by providing real-... Reviews appreciate the seamless integration of the booking engine with PMS and Channel Manager, making day-to-day operations smooth by providing real-time updates and eliminating risks of manual error and overbookings. This functionality enhances both front-office and back-end processes, helping hotels to save time and reduce reliance on third-party platforms.
Users find the current booking flow lengthy and fragmented, suggesting a more streamlined process would reduce drop-offs and increase conversions. The... Users find the current booking flow lengthy and fragmented, suggesting a more streamlined process would reduce drop-offs and increase conversions. They recommend a two- or three-step process for smoother booking flows, particularly on mobile, ensuring a better guest experience.
The engine proves effective at increasing direct bookings, reducing commissions paid to OTAs, and thereby preserving hotel revenue. Users highlight it... The engine proves effective at increasing direct bookings, reducing commissions paid to OTAs, and thereby preserving hotel revenue. Users highlight its ability to attract direct traffic to hotel websites due to its user-friendly design.
Where hoteliers push back
While the booking engine provides essential reporting features, users desire more advanced analytical tools and customization options to better track... While the booking engine provides essential reporting features, users desire more advanced analytical tools and customization options to better track performance metrics and support strategic decision-making. Integration with external analytics platforms like Google Analytics is especially noted as a needed improvement.
Despite its advantages, users point out that mobile usability can still be improved especially regarding UI, which is sometimes seen as cramped. A mor... Despite its advantages, users point out that mobile usability can still be improved especially regarding UI, which is sometimes seen as cramped. A more device-responsive design could enhance overall user interactions and capture of mobile-based reservations.
Ranks higher for
Unique capabilities
What hoteliers love
Customer support receives accolades for being responsive and efficient. Users appreciate the prompt assistance via various communication channels, inc... Customer support receives accolades for being responsive and efficient. Users appreciate the prompt assistance via various communication channels, including WhatsApp.
The platform is noted for its user-friendly interface and ease of navigation, making set-up and management straightforward for hoteliers of varied tec... The platform is noted for its user-friendly interface and ease of navigation, making set-up and management straightforward for hoteliers of varied technical expertise.
Users praise Hotelrunner for its strong channel management capabilities, allowing seamless synchronization with numerous OTAs. This eliminates double... Users praise Hotelrunner for its strong channel management capabilities, allowing seamless synchronization with numerous OTAs. This eliminates double bookings and simplifies inventory management.
Where hoteliers push back
The integrated booking engine is highly regarded for driving direct bookings and allowing customization of packages. Many users appreciate the ease of... The integrated booking engine is highly regarded for driving direct bookings and allowing customization of packages. Many users appreciate the ease of creating OTAs listings, contributing to increased occupancy and revenues.
Users highlight the need for more robust and customizable reporting tools to aid in rate strategy decisions, reflecting a critical area for future imp... Users highlight the need for more robust and customizable reporting tools to aid in rate strategy decisions, reflecting a critical area for future improvement.
Ranks higher for
Unique capabilities
It depends on your requirements. Yanolja Booking Engine and Booking Engine by HotelRunner share many core Booking Engine features, but each has unique capabilities. Yanolja Booking Engine offers 157 verified integration partners, while Booking Engine by HotelRunner offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Booking Engine leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Booking Engine: No. Booking Engine by HotelRunner: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and HotelRunner has 74. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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