Facil vs. Guest Service vs. TouchMenu: Which is a Better Fit?

Ratings Summary

HT Score

Facil

unranked

Guest Service

TouchMenu

Popularity

Facil

0 verified reviews

Guest Service

28 verified reviews

TouchMenu

25 verified reviews

Likelihood to Recommend

Facil

Guest Service

98%

TouchMenu

98%

Ease of Use

Facil

Guest Service

4.9

TouchMenu

ROI

Facil

Guest Service

4.8

TouchMenu

4.9

Implementation

Facil

Not enough data available

Guest Service

4.7

TouchMenu

Customer Support

Facil

Verified Customer Support

Guest Service

4.7

Verified Customer Support

TouchMenu

Verified Customer Support

Certificate of Excellence

Facil

Guest Service

TouchMenu

Features

Pre-Arrival & Check-in

Hotel Website Check-in Portal

Lobby Kiosk

Self Service Checkout

Self Service Checkin

Device Agnostic

Easy Room Selection

Information Collection

Custom Questions

Terms & Conditions Signing

Marketing Communications Opt-in

Pre-regisration info collection

Document & Passport Scanning

ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations

Multi-lingual

Payments & Authorization

Registration Card E-signature

Collect Deposits

Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in

ID Verification

Verify a guest's identity for safety and security

PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades

Easy Room Selection

Facil

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Guest Service

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Facil

vs.

Guest Service

vs.

TouchMenu

Take recommendations quiz

Customers

Top 3 Segments

Facil

Resorts - 0%

Motels - 0%

Hostels - 0%

Guest Service

Resorts - 45%

Luxury Hotels - 29%

Branded Hotels - 11%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Featured clients

Guest Service

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Facil has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

Facil

Pricing Available By Request

Guest Service

Average

TouchMenu

Average

Custom Price Quote

Facil

vs.

Guest Service

vs.

TouchMenu

1-click quote request

What Customers Are Saying

Most Recent Review

Facil

Facil doesn’t have any clients that have vouched for the product

Guest Service

Reception team

Front Office from (Turkey)

TouchMenu

The right partner!

Night manager

Most Positive Review

Facil

Facil doesn’t have any clients that have vouched for the product

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager

Most Critical

Facil

Facil doesn’t have any clients that have vouched for the product

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager

References

Guest Service

Guest Service doesn’t have any references available

General Info

Screenshots

Facil doesn't have any screenshots

Integrations

Facil

Facil doesn't have any integrations

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Recent Company Updates

Guest Service

Guest Service doesn’t have any recent company updates

Facil

Facil doesn’t have any recent articles

Guest Service

Guest Service doesn’t have any recent articles

TouchMenu

TouchMenu doesn’t have any recent articles