FantasticStay vs. Hostaway:
Which Is Right for You?

The Decision

As a hotelier evaluating vacation rental management platforms, your goal is to find a solution that enhances operational efficiency, simplifies management, and scales with your property portfolio. You’re choosing between FantasticStay by FantasticStay and Hostaway by Hostaway—two platforms designed to streamline vacation rental operations. While both aim to improve your management processes, their strengths and weaknesses diverge significantly. Which one truly fits your hotel’s needs?

Is FantasticStay or Hostaway Better for Hotels?

Both FantasticStay and Hostaway serve property managers looking to manage multiple vacation rentals from a single platform. However, they differ in scope and maturity: FantasticStay focuses on listing management and permissions sharing, primarily suited for property managers with a need for customizable dashboards. In contrast, Hostaway offers a broader feature set, including channel management, automation, dynamic pricing, and extensive integrations, making it more suitable for larger operations.

While FantasticStay's core offering revolves around listing control and permissions, Hostaway’s strengths lie in automation, multi-channel synchronization, and revenue optimization tools. Considering their review counts—Hostaway has 80 recent reviews with a 5/5 rating, versus FantasticStay’s zero reviews—your confidence should lean toward the platform with more user feedback. Given the recency and volume of reviews, Hostaway's proven track record makes it the stronger candidate. Are you prioritizing a mature, highly-rated platform with extensive integrations?

Hostaway vs FantasticStay: Which Should Your Hotel Choose?

If your hotel needs a comprehensive platform for managing multiple channels, automating guest communication, and increasing revenue, Hostaway is clearly the better choice. It’s built for property managers scaling from just a handful of properties to hundreds, offering features like dynamic pricing, owner portals, and advanced reporting—plus a proven 4.75/5 customer support rating from recent reviews.

On the other hand, if your primary concern is managing listings across vacation rental platforms with customizable views and permissions for owners and staff, FantasticStay’s listing-centric approach might appeal. However, with no recent reviews and only core listing management, its functionality appears limited compared to Hostaway’s all-in-one platform. For most hoteliers aiming for operational growth, Hostaway offers more tangible benefits. Do you need a platform that grows with your entire operation or simply manages listings?

Is FantasticStay or Hostaway Easier to Use?

Hostaway is rated 4.63/5 for ease of use, with recent reviews praising its intuitive design, detailed onboarding, and reliable performance. Users describe onboarding as "detailed and patient," helping them adopt features smoothly, with a platform that feels accessible for beginners and experts alike.

In contrast, FantasticStay has a 0/5 ease-of-use rating, with no recent user reviews to support its usability claims. The lack of recent feedback suggests limited adoption or stability, making it difficult to assess. Given the clear positive feedback on Hostaway’s user experience, edge: Hostaway.

Which Has Better Features: FantasticStay or Hostaway?

Hostaway offers 10 unique features, including financial reporting, owner statements, guest portals, mobile app, channel manager, trust accounting, CRM, and an app marketplace. These features support comprehensive management, automation, and revenue optimization, making it a well-rounded tool for scaling.

FantasticStay, on the other hand, provides no additional features beyond listing management and permissions sharing, focusing on listing customization and sharing capabilities. With no unique features reported, Hostaway's broader feature set gives it a decisive edge. If advanced automation and financial tools matter, Hostaway is your choice.

Which Has Better Customer Support: FantasticStay or Hostaway?

Hostaway’s support is highly rated at 4.75/5, with recent reviews praising its 24/7 availability, quick responses, and dedicated onboarding assistance. Users mention that support staff like Ramon and Jeriko are “patient” and “helpful,” making onboarding and troubleshooting smooth.

FantasticStay has no recent reviews on support, so its support quality remains unverified. The absence of feedback suggests a lack of recent customer engagement or limited support channels. Based on recent data, edge: Hostaway.

Which Has More Integrations: FantasticStay or Hostaway?

Hostaway has 14 verified integrations, including major platforms like Airbnb, Vrbo, Booking.com, Stripe, and others like Duve, Breezeway, and PriceLabs. Its extensive partner network supports smoother operations and more flexibility in workflows.

FantasticStay offers no verified integrations, which limits its ability to connect with third-party tools. For hotels seeking seamless integrations with popular services, Hostaway’s superior partner network provides a clear advantage. Edge: Hostaway.

Which Do Hoteliers Rate Higher: FantasticStay or Hostaway?

Hostaway’s latest reviews give it a 5/5 overall rating, with a 9.34/10 NPS score, and 95% likelihood to recommend. Reviewers, including those managing multiple properties, highlight its ease of use, automation, and reliable support.

Since FantasticStay has no recent reviews, we can't gauge current user sentiment. The recent, high ratings for Hostaway signal strong satisfaction among hotels managing various property types, from vacation rentals to serviced apartments. Edge: Hostaway.

How Much Do FantasticStay and Hostaway Cost?

Both platforms do not publicly disclose explicit pricing details or subscription models. They are likely custom-priced based on your property count, features, and support needs. Confirming costs will require direct contact, but price should be weighed against the extensive feature set and proven support of Hostaway.

What Type of Hotel Should Use FantasticStay?

• Hotels that primarily manage vacation rental listings across multiple platforms.
• Teams that need customizable dashboards to share views with owners or staff.
• Property managers prioritizing permissions sharing and listing control.
• Hotels with a small or specialized portfolio focusing on listing management.
• Not ideal if you need automation, channel management, or revenue optimization.

What Type of Hotel Should Use Hostaway?

• Hotels and property managers scaling from a handful to hundreds of properties.
• Teams seeking automation of guest communication and dynamic pricing.
• Hotels wanting integrated channel management with real-time sync.
• Managers who need advanced reporting and owner portals.
• Not ideal if you prefer a simple, listing-only tool with limited integrations or support.

The Bottom Line for Hotels

The core difference lies in scope: Hostaway delivers a comprehensive, scalable platform with automation, integrations, and revenue tools, while FantasticStay remains a listing-focused solution with limited recent activity.

If your hotel aims to grow beyond basic listing management, Hostaway’s extensive features, recent positive reviews, and broad integrations make it the better option. Its proven track record of customer support and user satisfaction positions it as the platform most capable of supporting your operational ambitions.

However, if your primary goal is controlling and sharing listings with owners without heavy automation needs, FantasticStay might suffice—though its lack of recent reviews and features limits its appeal.

For most hoteliers looking for a proven, feature-rich platform with recent positive feedback, Hostaway is the recommended choice.