Fast Review Pro vs. Shiji Reviewpro Reputation: Which Is Right for You?

Updated May 15, 2026  ·  47 verified reviews analyzed

TLDR

We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Fast Review shines in ease of use and customer support .

Shiji Group shines when it comes to user interface and usability — especially for brand properties (4.3/5) , with exclusive features like Mobile Friendly and Guest History.

See the full breakdown below ↓

How Does Fast Review Pro Compare to Shiji Reviewpro Reputation?

Side-by-side ratings based on 47 verified hotelier reviews on HTR.

HTScore
0
32
Likelihood to Recommend
100%
81%
Ease of Use
5.0/5
4.2/5
Customer Support
5.0/5
3.8/5
Value for Money
5.0/5
3.7/5
Starting Price Contact sales From $900/mo
Verified Reviews 5 42

What Are the Pros and Cons of Fast Review Pro vs Shiji Reviewpro Reputation?

After analyzing 47 verified reviews, Fast Review users most value its , while Shiji Group users highlight user interface and usability, reporting and dashboard, aggregating feedback. Click any theme to see what reviewers say.

Fast Review Fast Review Shiji Group Shiji Group
Pros
+ User Interface and Usability
+ Reporting and Dashboard
+ Aggregating Feedback
+ Integration with Third-Party Software
Cons
Customer Support
Response Time for Reviews
Price vs. Value

Fast Review vs Shiji Group: Rankings by Hotel Segment

How each product ranks among Reputation Management vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Fast Review Fast Review Shiji Group Shiji Group
Small (10-24 rooms) #22 0 reviews #19 1 reviews
Mid-Size (25-74 rooms) #16 4 reviews #9 16 reviews
Large (75-199 rooms) #20 0 reviews #6 10 reviews
X-Large (200+ rooms) #12 1 reviews #7 8 reviews

By Property Type

Segment Fast Review Fast Review Shiji Group Shiji Group
Boutique #23 0 reviews #7 13 reviews
Luxury #16 3 reviews #7 18 reviews
Branded / Chain #21 0 reviews #7 12 reviews
Extended Stay #19 0 reviews #13 2 reviews

By Region

Segment Fast Review Fast Review Shiji Group Shiji Group
North America #9 2 reviews
Europe #14 4 reviews #12 15 reviews
Asia Pacific #5 6 reviews
Middle East #3 9 reviews

The Decision

When choosing a reputation management platform, your hotel aims to enhance online presence, gather guest feedback efficiently, and respond swiftly to reviews. Both Fast Review Pro by Fast Review and Shiji Reviewpro Reputation address these needs, but they do so with different strengths. Fast Review is designed for quick, easy guest reviews and reputation boosting, while Shiji Reviewpro offers deep analytics and extensive integrations tailored for the hospitality industry. Which platform aligns better with your goals?

Is Fast Review Pro or Shiji Reviewpro Reputation Better for Hotels?

Fast Review Pro is a newer, less established tool, with only 5 reviews, but those reviews praise its ease of use and quick review collection. Shiji Reviewpro, with 40 reviews and more recent feedback, provides a broader feature set and a more established presence in hospitality. Both claim to improve online reputation, but Shiji’s longer track record and larger user base give it a more proven reputation. Which one will serve your hotel’s specific reputation needs more effectively?

Fast Review Pro vs Shiji Reviewpro Reputation: Which Should Your Hotel Choose?

If your hotel needs a straightforward, easy-to-deploy solution primarily focused on boosting online reviews and social media impressions, go with Fast Review Pro. Its simple interface and high ease-of-use rating (5/5) make it ideal for properties that want quick results without complex setup. If you require a comprehensive platform that consolidates guest feedback from over 140 review sites, offers sentiment analysis, and provides operational insights, Shiji Reviewpro is the better pick. It’s suited for hotels seeking in-depth analytics and operational improvements.

Is Fast Review Pro or Shiji Reviewpro Reputation Easier to Use?

Fast Review Pro boasts a perfect 5/5 ease-of-use score based on user reviews, with high marks for onboarding (4.8/5). Users commend its intuitive interface, even for guests unfamiliar with NFC tech, and its straightforward review process. Shiji Reviewpro, rated at 4.15/5, offers a feature-rich experience that can be complex but remains user-friendly for experienced staff. However, the larger feature set can mean a steeper learning curve.

Edge: Fast Review Pro.

Which Has Better Features: Fast Review Pro or Shiji Reviewpro Reputation?

Fast Review Pro offers core features centered around quick review collection and social media engagement, but it lacks the extensive analytics, sentiment analysis, and multi-channel feedback management of Shiji Reviewpro. Shiji’s platform includes 43 unique features, like AI-powered review responses, in-stay surveys, guest history, and competitor benchmarking, which are absent in Fast Review. For hotels seeking a feature-packed platform that covers operational insights and guest engagement tools, Shiji wins outright.

Edge: Shiji Reviewpro Reputation.

Which Has Better Customer Support: Fast Review Pro or Shiji Reviewpro Reputation?

Fast Review Pro’s customer support is rated at 5/5, with reviews praising the rapid, helpful assistance and straightforward onboarding process. Shiji Reviewpro scores 3.69/5, with some users noting slow response times and inconsistent support quality, citing issues with support responsiveness and in-depth training. If support quality is a priority, Fast Review’s higher rating makes it the smarter choice.

Edge: Fast Review Pro.

Which Has More Integrations: Fast Review Pro or Shiji Reviewpro Reputation?

Fast Review Pro does not report verified integrations, limiting its connectivity options. Conversely, Shiji Reviewpro boasts 64 verified partners, including third-party systems like SiteMinder, Revinate, and Oaky, with integrations broad enough to connect with booking engines, revenue management, and customer engagement tools. For hotels with existing tech stacks or seeking future integration options, Shiji offers significantly more versatility.

Edge: Shiji Reviewpro Reputation.

Which Do Hoteliers Rate Higher: Fast Review Pro or Shiji Reviewpro Reputation?

While Fast Review Pro has only 5 reviews, they consistently praise its simplicity and impact on reputation, but lack detailed ratings. Shiji Reviewpro, with 40 reviews, displays a solid overall rating of 3.83/5, with recent feedback emphasizing its usefulness and reliability, especially in larger properties and chains. Given the volume and recency, Shiji’s user ratings are more indicative of broader hotel industry satisfaction.

Edge: Shiji Reviewpro Reputation.

How Much Do Fast Review Pro and Shiji Reviewpro Reputation Cost?

Fast Review Pro’s pricing is not publicly available; it appears to operate on a custom or possibly freemium model. Shiji Reviewpro charges a base price of $900 per month, with no free tier but a robust feature set. Your hotel’s budget and needs for scalable, feature-rich tools will influence the choice — Shiji’s higher price reflects its comprehensive capabilities.

What Type of Hotel Should Use Fast Review Pro?

  • Hotels that want quick, straightforward review collection to boost online reputation.
  • Properties focusing on social media impressions and guest feedback in less complex operational settings.
  • Teams seeking a simple, fast onboarding process with minimal training.
  • Hotels with limited tech infrastructure looking for an easy-to-use reputation booster.

Not ideal if your hotel needs detailed analytics, extensive integrations, or operational insights.

What Type of Hotel Should Use Shiji Reviewpro Reputation?

  • Hotels seeking a centralized platform to manage guest feedback from hundreds of review sites.
  • Chains or properties that want detailed sentiment analysis, competitor benchmarking, and operational insights.
  • Teams that need integration with other hospitality systems like RMS, PMS, or booking engines.
  • Hotels aiming to leverage AI for review responses and guest satisfaction improvements.

Not ideal if your hotel prefers a lightweight, simple review collection system without a need for in-depth analytics.

Shiji Reviewpro Reputation vs Fast Review Pro: The Bottom Line for Hotels

The core difference lies in scope: Fast Review is optimized for quick review collection and social media engagement, while Shiji Reviewpro offers a detailed, analytics-driven approach to reputation management.

Choose Fast Review if your hotel needs a simple, easy-to-implement tool that delivers immediate review boosts and positive social impressions. Its high ease-of-use and customer support ratings make it ideal for properties new to reputation management or with limited staff training capacity.

Opt for Shiji Reviewpro if your hotel requires a comprehensive platform that consolidates feedback, provides real-time sentiment analysis, and offers operational insights that can directly improve guest satisfaction and revenue. Its extensive integrations and feature set are better suited for larger hotels, chains, or those looking to embed reputation management into broader operational strategies.

In conclusion, if your priority is a lightweight, user-friendly solution with proven recent reviews, Fast Review Pro is your choice. But if your hotel needs a robust, industry-specific platform to deeply analyze and operationalize guest feedback, Shiji Reviewpro is the clear leader.

How Much Do Fast Review Pro and Shiji Reviewpro Reputation Cost?

Reputation Management pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Fast Review Fast Review Shiji Group Shiji Group
Starting Price From $900/mo

Which Features Does Fast Review Pro Have That Shiji Reviewpro Reputation Doesn't (and Vice Versa)?

According to HTR's product database, Fast Review Pro and Shiji Reviewpro Reputation share 0 features. Here are the key differences — features one has that the other lacks.

Feature Fast Review Fast Review Shiji Group Shiji Group
Facebook Messenger Integration
Guest History
Mobile Friendly
Photo Sharing
SMS text messaging
Secured Data Protection

Showing top differences. 31 more features differ between these products.

Real-World Results: Fast Review vs Shiji Group by Business Goal

We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Fast Review Fast Review

No published case study for this goal yet.

Shiji Group Ruby Hotels Mid-Size
+ Successfully went live with 21 hotels across Europe, with additional hotel openings planned in the near future.
+ Equipped with the level of API connectivity they needed to create connections between disparate data sets that would be impossible to achieve manually.
+ Mentions of Technology have increased by 2.5 points, Reception by 3 points and Service by 3.5 points.

"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."

Lucas Höfer
Lucas Höfer
Group Director of Systems and Innovation...
Improve Guest Experience
Fast Review Fast Review

No published case study for this goal yet.

Shiji Group Voyages Indigenous Tourism Australia: Turning Guest Feedback into Operational Excellence Mid-Size
+ Guest review volume increased by 17.2% year over year, generating approximately 770 additional reviews.
+ Management response rate improved from 46.6% to 96.1%, and average response time decreased to 1.7 days.
+ Survey completion rate rose from 73% to 88.35%, while select venues recorded significant GRI increases

"Our Guest Experience Specialist no longer spends valuable time manually monitoring and responding to feedback across multiple platforms."

J
Jackie Hamer
Director of Guest Experience & Product D...

Fast Review vs Shiji Group: The Bottom Line

Fast Review
Fast Review
5.0/5 from 5 reviews

Ranks higher for

CL #2 vs #5
5.0/5 ease of use 5.0/5 support 0 integrations
Visit Profile
Shiji Group
Shiji Group
4.1/5 from 42 reviews

What hoteliers love

User Interface and Usability 69% positive

The tool’s user interface is generally lauded for its simplicity and intuitiveness. Users find it easy to navigate and appreciate that it requires min... The tool’s user interface is generally lauded for its simplicity and intuitiveness. Users find it easy to navigate and appreciate that it requires minimal configuration, making it accessible for various team members.

Reporting and Dashboard 79% positive

Many users highlight the user-friendly nature of ReviewPro's dashboard, praising its comprehensiveness and ease of use. The dashboards offer valuable... Many users highlight the user-friendly nature of ReviewPro's dashboard, praising its comprehensiveness and ease of use. The dashboards offer valuable insights and facilitate the tracking of key performance indicators (KPIs), which aids in better decision-making.

Aggregating Feedback 100% positive

Users appreciate ReviewPro's ability to gather guest feedback from multiple platforms and social media channels. This aggregation helps them maintain... Users appreciate ReviewPro's ability to gather guest feedback from multiple platforms and social media channels. This aggregation helps them maintain an up-to-date understanding of their online reputation and facilitates effective operations management. The tool's integration and synchronization capabilities enhance its utility.

Where hoteliers push back

Customer Support 69% negative

ReviewPro's customer support quality is a mixed bag. While some users appreciate the swift responses and proactive feature updates, others have noted... ReviewPro's customer support quality is a mixed bag. While some users appreciate the swift responses and proactive feature updates, others have noted rudeness and lack of timely support as significant issues.

Response Time for Reviews 86% negative

Multiple reviews mention delays in the system's processing and displaying of responses to guest reviews. This lag can disrupt workflow and delay criti... Multiple reviews mention delays in the system's processing and displaying of responses to guest reviews. This lag can disrupt workflow and delay critical review management actions.

Ranks higher for

Large (75-199 rooms) #6 vs #20
Mid-Size (25-74 rooms) #9 vs #16
Small (10-24 rooms) #19 vs #22
X-Large (200+ rooms) #7 vs #12

Unique capabilities

Mobile Friendly Guest History Photo Sharing Secured Data Protection Facebook Messenger Integration
4.2/5 ease of use 3.7/5 support 64 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Shiji Group 3.8 vs 0.0 (+3.8)
Ease of Use Fast Review 5.0 vs 4.2 (+0.9)
Customer Support Fast Review 5.0 vs 3.7 (+1.3)
Value for Money Fast Review 5.0 vs 3.6 (+1.4)
Onboarding Fast Review 4.8 vs 3.8 (+1)

Frequently Asked Questions About Fast Review Pro vs Shiji Reviewpro Reputation

Can Fast Review Pro replace Shiji Reviewpro Reputation?

It depends on your requirements. Fast Review Pro and Shiji Reviewpro Reputation share many core Reputation Management features, but each has unique capabilities. Fast Review Pro offers 0 verified integration partners, while Shiji Reviewpro Reputation offers 64. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Fast Review Pro leads in ease of use at 5.0/5 vs 4.2/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Fast Review Pro or Shiji Reviewpro Reputation offer a free plan?

Fast Review Pro: No. Shiji Reviewpro Reputation: No. Neither product currently offers a free tier. Most Reputation Management vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Fast Review Pro and Shiji Reviewpro Reputation?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Fast Review has an HT Score of 0 and Shiji Group has 32. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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