The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
FLEXIPASS Keyless Mobile Access shines in ease of use and customer support , with exclusive features like Guest Management Dashboard and Mobile App.
Polyright shines .
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Verified Reviews | 34 | 0 |
After analyzing 34 verified reviews, FLEXIPASS Keyless Mobile Access users most value its guest_experience, ease_of_use, customer_support, while Polyright users highlight . Click any theme to see what reviewers say.
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How each product ranks among Hotel Keyless Entry Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Polyright |
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| Small (10-24 rooms) ▾ | #2 18 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #8 7 reviews | — |
| Large (75-199 rooms) ▾ | #5 6 reviews | — |
| X-Large (200+ rooms) | #5 2 reviews | — |
By Property Type
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Polyright |
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| Boutique ▾ | #4 24 reviews | — |
| Luxury ▾ | #5 15 reviews | — |
| Branded / Chain ▾ | #5 8 reviews | — |
| Extended Stay ▾ | #3 7 reviews | — |
By Region
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Polyright |
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| North America ▾ | #12 12 reviews | — |
| Europe ▾ | #10 20 reviews | — |
| Middle East | #3 1 reviews | — |
Choosing the right hotel keyless entry system is critical for enhancing guest experience and ensuring security. Both FLEXIPASS Keyless Mobile Access and Polyright Zutrittskontrolle aim to improve access management, but they serve different needs and market segments. Your decision hinges on whether you prioritize user-friendly mobile access or robust, customizable security control. Which solution aligns with your hotel's operational goals and guest expectations?
FLEXIPASS offers a streamlined, mobile-first approach with extensive integrations and high customer satisfaction, while Polyright specializes in detailed security management with a focus on access control and monitoring. Are you looking for a flexible, guest-centric solution or a security-focused platform? Let's explore which is better suited for your hotel.
Both products aim to simplify access, but FLEXIPASS is designed specifically for hotels seeking contactless, mobile-based entry, streamlining check-in/out and reducing staff interaction. Polyright, on the other hand, is an access control system that manages and monitors multiple entry points, with a focus on security and detailed logging.
FLEXIPASS excels in user experience, with a 4.9/5 overall rating based on 33 recent reviews, high ease-of-use (4.65/5), and a 94% likelihood to recommend. Polyright’s reviews are not available, and it has no recent user feedback, indicating less current market presence or hotel user confidence.
So, which problem are you aiming to solve? For guest convenience and operational efficiency, FLEXIPASS is the clear choice. If your hotel prioritizes advanced security and detailed access oversight, Polyright could be considered, but beware of the limited recent user data.
If your hotel needs a mobile-friendly, quick-to-implement solution that enhances guest experience and reduces operational costs, go with FLEXIPASS. It’s optimized for properties prioritizing contactless check-in, integrations with PMS, and multi-property management — ideal for boutique hotels, resorts, and independent properties.
If your hotel requires a security system for managing multiple access points, detailed logs, and user permissions, Polyright is the more suitable choice. It’s better for hotels or facilities needing comprehensive access control and security monitoring, particularly in sensitive environments like corporate or large-scale properties.
Ultimately, FLEXIPASS is the better fit for those focused on guest convenience and operational agility, while Polyright targets security-conscious hotels with more complex access needs.
FLEXIPASS scores 4.65/5 for ease of use, with many reviews praising its intuitive interface and simple implementation process. Users highlight that both staff and guests find it straightforward to operate, with quick onboarding and minimal training required.
Polyright’s ease of use is not documented or rated, making it difficult to assess how user-friendly the platform is for hotel staff or guests. Given the lack of recent reviews and absence of user feedback, we cannot confidently say it’s as accessible as FLEXIPASS.
Edge: FLEXIPASS.
FLEXIPASS offers 11 unique features, including a guest management dashboard, whitelabel customization, notifications, mobile app, remote check-in, and multi-property management. Its features are tailored specifically for hotels seeking flexible, contactless access options.
Polyright provides no specific feature details or unique functionalities in the available data, focusing instead on its core security management capabilities. Given the detailed feature set and integrations available for FLEXIPASS, it clearly has a broader suite aligned with hospitality needs.
Edge: FLEXIPASS.
FLEXIPASS boasts a 4.73/5 customer support rating based on user reviews, with many praising its responsive and professional team. Reviewers mention excellent support during implementation and ongoing assistance, contributing to high satisfaction levels.
Polyright’s customer support ratings and reviews are unavailable, making it impossible to compare support quality directly. The lack of recent feedback suggests less active engagement or visibility in the hospitality market.
Edge: FLEXIPASS.
FLEXIPASS integrates with 31 verified partners, including popular PMS like Cloudbeds and Mews, as well as guest communication providers like HelloShift and Whistle. This extensive ecosystem supports multi-property management and simplifies deployment.
Polyright has no verified integrations listed, indicating limited or no current compatibility with other hotel systems. For hotels that rely on seamless integrations, FLEXIPASS’s partner network delivers a clear advantage.
Edge: FLEXIPASS.
FLEXIPASS’s reviews are recent and plentiful, with a 4.9/5 overall rating and a 9.12/5 NPS score, reflecting strong user satisfaction across hotel segments like boutique and independent properties. It’s trusted by many hotels, particularly for contactless check-in solutions during COVID-19.
Polyright’s ratings are not available, and without recent user feedback, we cannot determine how hotels perceive its value or performance. The current data favors FLEXIPASS’s proven, positive reputation.
Edge: FLEXIPASS.
Pricing details for FLEXIPASS are not publicly available, but it does not offer a freemium model or clear subscription pricing. Implementation costs and ongoing fees are also undisclosed, suggesting a tailored quote based on hotel size and needs.
Polyright similarly lacks transparent pricing information, with no details on subscription, licensing, or setup fees. Both products require direct contact for quotes, but FLEXIPASS’s active market presence indicates more established pricing pathways.
Not ideal if you require highly specialized security controls, detailed access logs, or complex security policies. Smaller hotels with basic needs or those in highly secure environments may find FLEXIPASS’s features too broad.
Not ideal if your focus is guest convenience, mobile entry, or quick deployment. Smaller hotels or those without sophisticated security needs may find Polyright’s capabilities excessive or difficult to implement.
FLEXIPASS is a guest-centric, easy-to-use platform designed for hotels seeking contactless, mobile keys and operational efficiency. Its high user ratings, extensive integrations, and proven success in the hospitality space make it the more attractive choice for most hotels today.
Polyright offers a robust security management system suited for facilities that need detailed access control and monitoring. Its lack of recent reviews and integrations diminishes its appeal for hotels prioritizing guest experience and operational flexibility.
Choose FLEXIPASS if your priority is guest convenience, quick implementation, and scalable integrations. Opt for Polyright if your hotel’s main concern is detailed security management and access control oversight.
Hotel Keyless Entry Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Polyright |
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According to HTR's product database, FLEXIPASS Keyless Mobile Access and Polyright Zutrittskontrolle share 0 features. Here are the key differences — features one has that the other lacks.
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Polyright |
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| Access Management (Cloud Based) | ||
| Guest Management Dashboard | ||
| Keyless Entry | ||
| Mobile App | ||
| Notifications | ||
| Whitelabel Capability |
What hoteliers love
The system significantly improves guest experience by providing a contactless solution for room access, which is particularly beneficial during the pa... The system significantly improves guest experience by providing a contactless solution for room access, which is particularly beneficial during the pandemic. Guests find the app convenient and appreciate the fast and hassle-free check-in process.
Many reviews praise FLEXIPASS for being user-friendly and simple to use, both for guests and staff. The system allows guests to access their rooms via... Many reviews praise FLEXIPASS for being user-friendly and simple to use, both for guests and staff. The system allows guests to access their rooms via an app, which enhances guest experience by enabling a quick and easy check-in process.
Many praised FLEXIPASS for its excellent customer service and responsive support team. However, some reviews noted that remote support and after-sales... Many praised FLEXIPASS for its excellent customer service and responsive support team. However, some reviews noted that remote support and after-sales services could be improved.
Where hoteliers push back
Several users mentioned the need for features like multiple key options for rooms and improved integration with PMS systems. Some found the system com... Several users mentioned the need for features like multiple key options for rooms and improved integration with PMS systems. Some found the system complicated or faced issues with initial setup and support.
Many reviews mentioned cost savings as a significant benefit of using FLEXIPASS. The reduction in physical key cards and less frequent need for staff... Many reviews mentioned cost savings as a significant benefit of using FLEXIPASS. The reduction in physical key cards and less frequent need for staff interaction translates into operational cost reductions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. FLEXIPASS Keyless Mobile Access and Polyright Zutrittskontrolle share many core Hotel Keyless Entry Systems features, but each has unique capabilities. FLEXIPASS Keyless Mobile Access offers 31 verified integration partners, while Polyright Zutrittskontrolle offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. FLEXIPASS Keyless Mobile Access leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
FLEXIPASS Keyless Mobile Access: No. Polyright Zutrittskontrolle: No. Neither product currently offers a free tier. Most Hotel Keyless Entry Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. FLEXIPASS Keyless Mobile Access has an HT Score of 75 and Polyright has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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