FLEXIPASS Keyless Mobile Access

4.7 (33 REVIEWS)

HTR Score icon
HT Score  
70 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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FLEXIPASS Keyless Mobile Access

4.7 (33 REVIEWS)

Ranked 5 (out of 41) in Hotel Keyless Entry Systems

Keyless Door Opening Experiences

FLEXIPASS Keyless Mobile Access is popular in with 0 hoteliers leaving an average rating of 0.

Ratings Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.6/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, FLEXIPASS Keyless Mobile Access is the #3 most trending product in the Hotel Keyless Entry Systems category (out of 41) and the #119 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

FLEXIPASS Keyless Mobile Access’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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70 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About FLEXIPASS Keyless Mobile Access
Founded in 2017 | Headquarters in Bolzano, Italy | 5 employees
Your success steps with FLEXIPASS are: 1. Go for FLEXIPASS + ASSA ABLOY or SALTO door locks 2. Schedule a quick 5 minutes call to select your keyless experience 3. Lean back and experience happier guests + staff Deliver today with FLEXIPASS. Online CheckIn, Upselling, Guest Messaging, Guest Satisfaction, Open Doors without an APP and much more is possible with FLEXIPASS. Offices US + Europe + Middle East

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FLEXIPASS Keyless Mobile Access doesn’t have any screenshots available

Capabilities

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FLEXIPASS Keyless Mobile Access doesn’t have any benefits or use cases available

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Pricing

Pricing Available By Request

FLEXIPASS Keyless Mobile Access has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare FLEXIPASS Keyless Mobile Access to Top Alternatives

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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

View top FLEXIPASS Keyless Mobile Access alternatives
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Popularity by Segment

Size

1 | X-Small (1-9 room)

10 | Small (10-24 room)

7 | Medium (25-74 room)

4 | X-Large (200+ room)

Country

10 | United States of America

5 | Netherlands

4 | Portugal

3 | United Kingdom

3 | Italy

3 | Switzerland

1 | Romania

1 | Turkey

1 | Germany

1 | Ireland

1 | Canada

Type

14 | Boutiques

11 | Luxury Hotels

6 | Extended Stay & Serviced Apartments

4 | Bed & Breakfast & Inns

4 | Vacation Rentals & Villas

1 | Branded Hotels

1 | Hostels

1 | Resorts

1 | RV Parks & Campgrounds

Region

21 | Europe

11 | North America

1 | Middle East

Category

33 | Hotel Keyless Entry Systems

Hotelier Rating

Excellent
30
Very Good
0
Average
0
Poor
0
Terrible
3

Property Size

  • X-Small (1)
  • Small (10)
  • Medium (7)
  • X-Large (4)

Country

  • United States of America
    United States of America
    (10)
  • Netherlands
    Netherlands
    (5)
  • Portugal
    Portugal
    (4)
  • United Kingdom
    United Kingdom
    (3)
  • Italy
    Italy
    (3)
  • Switzerland
    Switzerland
    (3)
  • Romania
    Romania
    (1)
  • Turkey
    Turkey
    (1)
  • Germany
    Germany
    (1)
  • Ireland
    Ireland
    (1)
  • Canada
    Canada
    (1)

Region

  • North America
    North America
    (11)
  • Europe
    Europe
    (21)
  • Middle East
    Middle East
    (1)

Hoteliers say

NEW AI Review summary

Hoteliers like the simplicity, user-friendliness, and efficiency of FLEXIPASS for hotel room access. It significantly enhances the guest experience by allowing automated check-ins and check-outs, which minimizes staff interaction and improves safety, especially relevant during COVID-19. Hoteliers appreciate how it seamlessly integrates with various PMS systems and helps reduce costs related to physical keys and staff labor. Some users mentioned the need for additional features like multiple keys per room and better PMS integration, while others found the system complicated and expensive.

AI-generated from the text of customer reviews

Guest_experience
Ease_of_use
Customer_support
Remote_and_self_checkin
Integration_with_systems
Critical_features
Automation
Cost_efficiency
Security
Environmental_impact
10

Excited to use

Hotel Manager from 25-49 room Boutique in New Orleans (United States of America)

Verified
5 months ago
The simplicity of use. The portal, the app, all of it is very user friendly. This will allow our guests to have an quicker option for their rooms.
Country United States of America
Hotel Manager
Medium Hotel
9

Perfect

CX manager from 25-49 room Boutique in Hoorn (Netherlands)

Verified
13 months ago
It works perfectly and it’s a beautiful product! A great and hospitable partner that really makes you feel like a customer!
Country Netherlands
CX manager
Medium Hotel
10

Very straight forward to use system and great response time from the team!

Manager from 10 to 24 room Extended Stay & Serviced Apartment in (United Kingdom)

Verified
13 months ago
The staff are great and easy to get in touch with. The system is easy to use and works well for our needs as serviced apartments without a reception. Guests can easily access their rooms without the need for a member of staff to help. All that's needed is a code inputted into the FLEXIPASS mobile key app and they can access their apartment.
Country United Kingdom
Manager
Small Hotel
10

FLEXIPASS is a reliable digital key platform

Director of Rooms from 50-74 room Luxury Hotel in Banff (Canada)

Verified
13 months ago
Patrick with his team has been great to work with, with very responsive customer service. Their solution is intuitive, easy to integrate with, and is a must have in our effort to offer a seamless mobile contactless solution for guests at Banff Park Lodge and Peaks Hotel & Suites. If you are looking for digital key provider complementing the...
Country Canada
Director of Rooms
Medium Hotel
0

Awful Experience

Front Desk from 25-49 room Luxury Hotel in Zug (Switzerland)

Verified
13 months ago
Unfortunately we had an awful experience with Flexipass. Made the check-in process harder and was just a waste of money.
Country Switzerland
Front Desk
Medium Hotel
10

Patrick and the team are really experts in Keyless Entry and access control! We're using FLEXIPASS since 2018 on all our sites and we couldn't be happier.

Operations Manager from 500+ room Extended Stay & Serviced Apartment in Lisboa (Portugal)

Verified
13 months ago
Working with FLEXIPASS Mobile Key has been fantastic! The customer service and support are extremely helpful. Patrick and the team are really experts in Keyless Entry and access control, the implementation went smoothly with their help. We decided to select a Keyless experience to optimize processes, improve security and engage more with ou...
Country Portugal
Operations Manager
X-Large Hotel
1

Not user friendly

Branch Supervisor from 25-49 room Luxury Hotel in Zug (Switzerland)

Verified
14 months ago
Since its not user friendly there nothing to like, bad remote support, after sale service is pathetic and non reliable
Country Switzerland
Branch Supervisor
Medium Hotel
0

Doesn't function and expensive

CEO from 10 to 24 room Extended Stay & Serviced Apartment in Interlaken (Switzerland)

Verified
14 months ago
The idea of mobile key to have automation process and Flexipass do not offer. that, I do not recommend it.
Country Switzerland
CEO
Small Hotel
10

So easy to install & the Flexipass team helped the entire way!

General manager from 10 to 24 room Bed & Breakfast & Inn in West Yellowstone (United States of America)

Verified
2 years ago
It has helped us avoid late night lock out calls from guests! We don’t have a staff member on property 24 hours a day, so lock outs were a big deal.
Country United States of America
General manager
Small Hotel
10

Perfect for our guests

CEO and Owner from Luxury Hotel in (Italy)

Verified
3 years ago
The solution is is really fast and easy for our guests. Our guests appreciate that the process is really fast and does not require long registration procedures. Furthermore the APP is lightweight and no live data coverage needed.
Country Italy
CEO and Owner
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Flexipass stands out for its ability to modernize and simplify access management, making it a valuable tool for enhancing both security and user convenience. It offers robust security features to ensure safe and controlled access

Question:

What differentiates this product or service from the competition?

Answer:

Flexipass differentiates itself from the competition through its combination of advanced security, seamless integration, user-friendly mobile access, and customization options. Unlike many traditional access management solutions, Flexipass eliminates the need for physical keys or cards, allowing users to utilize their smartphones for entry, which significantly enhances convenience and modernizes the guest experience.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Based on my experience with Flexipass, my advice to a hotelier considering this product would be: prioritize integrating Flexipass into your existing systems with Hotlync to fully leverage its automation and mobile access capabilities. This integration will streamline your access management, enhance security, and significantly improve the guest experience, ultimately leading to increased operational efficiency and guest satisfaction.

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Recommended by
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Support

Unverified

FLEXIPASS Keyless Mobile Access has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

94%

Optimized for quick response

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