Mobile-first keyless entry platform that replaces plastic keycards with secure, seamless smartphone-based room access.
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FLEXIPASS Keyless Mobile Access
4.7 (34 REVIEWS)
HT Score
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
FLEXIPASS Keyless Mobile Access
Ranked 4 (out of 46) in Hotel Keyless Entry Systems
Super Fast Wallet Keys, Webkeys and Mobile Keys
94% recommended by 28 hotels
FLEXIPASS Keyless Mobile Access is popular in United States with 11 hoteliers leaving an average rating of 98%.
Bell - AI powered product analyst
I analyzed all of FLEXIPASS Keyless Mobile Access’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like the simplicity, user-friendliness, and efficiency of FLEXIPASS for hotel room access. It significantly enhances the guest experience by allowing automated check-ins and check-outs, which minimizes staff interaction and improves safety, especially relevant during COVID-19. Hoteliers appreciate how it seamlessly integrates with various PMS systems and helps reduce costs related to physical keys and staff labor. Some users mentioned the need for additional features like multiple keys per room and better PMS integration, while others found the system complicated and expensive.
What Types of Hotels FLEXIPASS Keyless Mobile Access is Popular For
Size
1 | X-Small (1-9 room)
18 | Small (10-49 room)
3 | Mid-Sized (50-99 room)
10 | Large (100-499 room)
2 | X-Large (500+ room)
Country
11 | United States
5 | Netherlands
3 | Italy
3 | Switzerland
2 | United Kingdom
2 | Spain
1 | Romania
1 | Turkey
1 | Portugal
1 | Germany
1 | Ireland
1 | Argentina
1 | Canada
1 | Belgium
Type
24 | Boutique Hotels
16 | City Center Hotels
15 | Luxury Hotels
11 | Bed & Breakfast & Inns
11 | Airport/Conference Hotels
8 | Branded Hotels
8 | Limited Service & Budget Hotels
7 | Extended Stay & Serviced Apartments
4 | Vacation Rentals & Villas
3 | Resorts
1 | Hostels
1 | RV Parks & Campgrounds
Region
20 | Europe
12 | North America
1 | Middle East
1 | South America
Category
34 | Hotel Keyless Entry Systems
Didn’t find what you were looking for?
What is FLEXIPASS Keyless Mobile Access?
Founded in 2017 | Headquarters in Bolzano, Italy | 5 employees
FLEXIPASS Keyless Mobile Access is a guest experience platform designed for hoteliers to enhance room access efficiency and automation. By integrating with leading Property Management Systems (PMS) and door lock providers such as ASSA ABLOY Vingcard, Dormakaba, and Salto, it delivers seamless keyless entry solutions. This platform simplifies the check-in and check-out process, reducing the need for staff interaction and physical keys, which is particularly valuable for improving safety and minimizing costs. With compatible guest communication systems, FLEXIPASS not only elevates the guest experience but also streamlines hotel operations for optimal convenience and efficiency.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of FLEXIPASS Keyless Mobile Access products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
FLEXIPASS Keyless Mobile Access Reviews Analyzed: 33
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
FLEXIPASS Keyless Mobile Access Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by FLEXIPASS Keyless Mobile Access
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
FLEXIPASS Keyless Mobile Access's Provided Description:
"We help you go live with Digital Keys in no time connected to the leading door locks providers ASSA ABLOY Vingcard, Dormakaba and Salto and many more. And yes also to leading Guest Communication Providers as Akia, Whistle, HelloShift and many more. Your success steps with FLEXIPASS are: 1. Select FLEXIPASS + Compatible door locks 2. Connect with compatible Guest Communication Providers 3. That´s it. Yes. 100+ Certified FLEXIPASS Partners help your hotel with almost any guest experience request and connect with FLEXIPASS for Super Fast Digital Keys. Are you ready to save time and go live with FLEXIPASS?"
FAQs
FLEXIPASS Keyless Mobile Access doesn’t have any screenshots available
FLEXIPASS Keyless Mobile Access Alternatives
Not sure if FLEXIPASS Keyless Mobile Access is right for your hotel? Here are similar Hotel Keyless Entry Systems vendors that could be a good fit for your hotel:
Capabilities
FLEXIPASS Keyless Mobile Access doesn’t have any benefits or use cases available
Features
Door Hardware
4/5 features
Access Management
4/5 features
Guest App
4/5 features
Compatibility
4/5 features
FLEXIPASS Keyless Mobile Access Reviews Summary
Ease of Use
4.5/5
Customer Support
4.6/5
ROI
4.4/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, FLEXIPASS Keyless Mobile Access is the #2 most trending product in the Hotel Keyless Entry Systems category (out of 46) and the #124 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFLEXIPASS Keyless Mobile Access’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
FLEXIPASS Keyless Mobile Access Pricing
Pricing Available By Request
FLEXIPASS Keyless Mobile Access has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare FLEXIPASS Keyless Mobile Access to Top Alternatives
Streamline Operations, Secure Access. Transforming Hotels, Hostels & Airbnbs.
Wieldy provides smart locks with automated access codes or webkeys for hotels and guesthouses
Want to find out if FLEXIPASS Keyless Mobile Access is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
9
Super Fast Digital Keys with FLEXIPASS and ASSA ABLOY or Dormakaba or SALTO
Owner from 10 to 24 room Boutique in Bruges (Belgium)
Verified
8 months ago
Hotel Marcel partners with FLEXIPASS to offer hassle-free keyless access to our hotel rooms and hotel facilities. FLEXIPASS is extremely fast and flexible enabling guests to get access to their hotel room. FLEXIPASS is intuitive and guests can download a Digital Key to their smartphone within seconds.
Belgium
Belgium
Owner
Small Hotel
10
Excited to use
Hotel Manager from 25-49 room Boutique in NewOrleans (United States)
Verified
2 years ago
The simplicity of use. The portal, the app, all of it is very user friendly. This will allow our guests to have an quicker option for their rooms.
United States
United States
Hotel Manager
Small Hotel
9
Perfect
CX manager from 25-49 room Boutique in Hoorn (Netherlands)
Verified
3 years ago
It works perfectly and it’s a beautiful product! A great and hospitable partner that really makes you feel like a customer!
Netherlands
Netherlands
CX manager
Small Hotel
10
Very straight forward to use system and great response time from the team!
Manager from 10 to 24 room Bed & Breakfast & Inn in Liverpool (United Kingdom)
Verified
3 years ago
The staff are great and easy to get in touch with. The system is easy to use and works well for our needs as serviced apartments without a reception. Guests can easily access their rooms without the need for a member of staff to help. All that's needed is a code inputted into the FLEXIPASS mobile key app and they can access their apartment.
United Kingdom
United Kingdom
Manager
Small Hotel
10
FLEXIPASS is a reliable digital key platform
Director of Rooms from 50-74 room Boutique in Banff (Canada)
Verified
3 years ago
Patrick with his team has been great to work with, with very responsive customer service. Their solution is intuitive, easy to integrate with, and is a must have in our effort to offer a seamless mobile contactless solution for guests at Banff Park Lodge and Peaks Hotel & Suites. If you are looking for digital key provider complementing the...
Canada
Canada
Director of Rooms
Mid-Sized Hotel
0
Awful Experience
Front Desk from 100 to 199 room Boutique in Cham (Switzerland)
Verified
3 years ago
Unfortunately we had an awful experience with Flexipass. Made the check-in process harder and was just a waste of money.
Switzerland
Switzerland
Front Desk
Large Hotel
10
Patrick and the team are really experts in Keyless Entry and access control! We're using FLEXIPASS since 2018 on all our sites and we couldn't be happier.
Operations Manager from 500+ room Bed & Breakfast & Inn in Buenos Aires (Argentina)
Verified
3 years ago
Working with FLEXIPASS Mobile Key has been fantastic! The customer service and support are extremely helpful. Patrick and the team are really experts in Keyless Entry and access control, the implementation went smoothly with their help. We decided to select a Keyless experience to optimize processes, improve security and engage more with ou...
Argentina
Argentina
Operations Manager
X-Large Hotel
1
Not user friendly
Branch Supervisor from 100 to 199 room Boutique in Cham (Switzerland)
Verified
3 years ago
Since its not user friendly there nothing to like, bad remote support, after sale service is pathetic and non reliable
Switzerland
Switzerland
Branch Supervisor
Large Hotel
0
Doesn't function and expensive
CEO from 10 to 24 room Bed & Breakfast & Inn in Interlaken (Switzerland)
Verified
3 years ago
The idea of mobile key to have automation process and Flexipass do not offer. that, I do not recommend it.
Switzerland
Switzerland
CEO
Small Hotel
10
So easy to install & the Flexipass team helped the entire way!
General manager from 10 to 24 room Bed & Breakfast & Inn in West Yellowstone (United States)
Verified
5 years ago
It has helped us avoid late night lock out calls from guests! We don’t have a staff member on property 24 hours a day, so lock outs were a big deal.
United States
United States
General manager
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The FLEXIPASS Digital Keys and WebKeys solution provides a superior, secure keyless access platform for the modern hospitality environment. Its robust integration capabilities with diverse door lock technologies allow for the immediate deployment of smartphone-based digital credentials. This system significantly streamlines operational efficiency by simplifying guest arrival and departure, while simultaneously elevating security standards beyond traditional key cards. Both guests and hotel personnel benefit from an intuitive, user-friendly interface, guaranteeing consistent and efficient adoption.
Showing all answers to: "What does this product or service do well?"
The FLEXIPASS Digital Keys and WebKeys solution provides a superior, secure keyless access platform for the modern hospitality environment. Its robust integration capabilities with diverse door lock technologies allow for the immediate deployment of smartphone-based digital credentials. This system significantly streamlines operational efficiency by simplifying guest arrival and departure, while simultaneously elevating security standards beyond traditional key cards. Both guests and hotel personnel benefit from an intuitive, user-friendly interface, guaranteeing consistent and efficient adoption.
Flexipass makes it simple for hotels to issue, update, and revoke mobile keys directly from StayNTouch PMS, kiosk, or guest mobile check-in. It provides a fast, contactless way for guests to access their rooms while reducing front desk bottlenecks.
I you want to provide a seamless and secure keyless access experience then FLEXIPASS is an absolute game changer for hotel managers and guests alike. Not only is it widely compatible with an array of door lock providers, it also seamlessly integrates with various Property Management Systems (PMS) and guest experience providers like Akia. All this translates to easier access, better security, and happier guests. Plus the team at FLEXIPASS is incredibly passionate and committed to providing you with best-in-class service and support.
Digital keys that allows a smooth guest experience. Guest can use their smartphones, helps prevent physical key loss issue that leads to guest dissatisfaction and more costs involved in replacing new key
Flexipass simplifies access management with its innovative digital key solution, enabling guests to securely and conveniently use their smartphones for entry. By removing the need for physical keys or cards, it elevates the guest experience, streamlines check-ins, and boosts operational efficiency.
Question:
What differentiates this product or service from the competition?
Answer:
Integrating directly with door locks is usually complex and time consuming. With FLEXIPASS, it was the complete opposite. The API is intuitive, well documented, and quick to implement, making it the perfect fit. Now we are able to open many doors with just one simple integration. Instead of dedicating resources on complicated setups, we can focus our time and energy on creating a smoother, more native solution for our clients.
Showing all answers to: "What differentiates this product or service from the competition?"
Integrating directly with door locks is usually complex and time consuming. With FLEXIPASS, it was the complete opposite. The API is intuitive, well documented, and quick to implement, making it the perfect fit.
Now we are able to open many doors with just one simple integration. Instead of dedicating resources on complicated setups, we can focus our time and energy on creating a smoother, more native solution for our clients.
Unlike direct lock integrations, Flexipass enables mobile keys across multiple providers (SALTO and Dormakaba) without requiring additional modules. It centralizes the key management workflow inside StayNTouch PMS and has a roadmap to support Apple Wallet Keys, future-proofing hotels for mobile-first access.
Flexipass.tech stands out in the keyless entry market by offering a variety of digital key options—Mobile Keys, Webkeys, and Wallet Keys—that work seamlessly without an app or active data connection. It integrates with leading door lock providers and a range of guest services like online check-in and messaging, while also providing developer-friendly APIs for custom implementations. With a strong focus on convenience, flexibility, and sustainability, Flexipass is designed to enhance both the guest experience and hotel operations.
FLEXIPASS has been widely successful in the market, offering superior performance, seamless integration with door lock suppliers, compatibility with PMS and guest experience providers, and a customizable keyless experience through the PLUS button. The company has been praised for delivering a true digital keyless guest experience and has received positive feedback from clients, success stories and testimonials from various businesses and hoteliers highlight the smooth and efficient experience of integrating FLEXIPASS, which has simplified operations and improved overall user experience.
Flexipass shines with its compatibility across a broad spectrum of smart lock technologies. Its emphasis on flexibility, security, and seamless integration ensures a smooth modernization of access solutions without disrupting existing operations. Partnering with the Flexipass team has been a fantastic experience—they’re collaborative, innovative, and deeply committed to delivering exceptional results.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Hoteliers should be thinking about how keyless access will benefit them and their guests with a better experience, savings on time and costs, and the integrations available. With no need for physical keys, it's faster and less expensive to implement Keyless Mobile Access.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Hoteliers should be thinking about how keyless access will benefit them and their guests with a better experience, savings on time and costs, and the integrations available. With no need for physical keys, it's faster and less expensive to implement Keyless Mobile Access.
Make sure your property is already using Assa Abloy, SALTO or Dormakaba locks — Flexipass is the easiest way to enable mobile keys with StayNTouch PMS. It saves your team time at check-in and gives guests a seamless, contactless experience
When considering implementing FLEXIPASS for your hotel, it's essential to ensure that your existing door lock systems are compatible with their platform. FLEXIPASS integrates seamlessly with leading providers such as ASSA ABLOY, Dormakaba, and SALTO Systems. Verifying this compatibility will facilitate a smoother transition to keyless entry and enhance the guest experience.
Customization and Integration: FLEXIPASS offers customizable white-label app options, SDK integration options, and seamless integration with leading guest communication partners, allowing hoteliers to tailor the keyless experience to their specific requirements
Make sure your team is well-versed in Flexipass’s features and its integration with your property’s systems. Ensure your guests are aware of the convenience of digital keys to boost adoption rates and enhance the overall guest experience.
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Support
Unverified
FLEXIPASS Keyless Mobile Access has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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