FLEXIPASS Keyless Mobile Access

4.7 (33 REVIEWS)

HTR Score icon
HT Score  
70 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

FLEXIPASS Keyless Mobile Access

4.7 (33 REVIEWS)

Ranked 5 (out of 38) in Mobile Key & Keyless Entry

Keyless Door Opening Experiences

FLEXIPASS Keyless Mobile Access is popular in with 0 hoteliers leaving an average rating of 0.

Ratings Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.6/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, FLEXIPASS Keyless Mobile Access is the #3 most trending product in the Mobile Key & Keyless Entry category (out of 38) and the #125 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

FLEXIPASS Keyless Mobile Access’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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70 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About FLEXIPASS Keyless Mobile Access
Founded in 2017 | Headquarters in Bolzano, Italy | 5 employees
Are you tired of complicated? All in one solution often overpromise right? We can help you save time today and deliver your keyless guest experiences. Your success steps with FLEXIPASS are: 1. Go for FLEXIPASS + ASSA ABLOY or SALTO door locks 2. Schedule a quick 5 minutes call to select your keyless experience 3. Lean back and experience happier guests + staff If you do nothing you loose time and put even more pressure on your staff impacting your guests satisfaction. Deliver today with FLEXIPASS. Online CheckIn, Upselling, Guest Messaging, Guest Satisfaction, Open Doors without an APP and much more is possible with FLEXIPASS. Let's talk! Offices US + Europe + Middle East

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FLEXIPASS Keyless Mobile Access doesn’t have any screenshots available

Capabilities

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FLEXIPASS Keyless Mobile Access doesn’t have any benefits or use cases available

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

2/2 features

Pricing

Pricing Available By Request

FLEXIPASS Keyless Mobile Access has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare FLEXIPASS Keyless Mobile Access to Top Alternatives

Openkey.co
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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

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Popularity by Segment

Size

1 | X-Small (1-9 room)

10 | Small (10-24 room)

7 | Medium (25-74 room)

3 | X-Large (200+ room)

Country

10 | United States of America

5 | Netherlands

4 | Portugal

3 | United Kingdom

3 | Italy

3 | Switzerland

1 | Romania

1 | Turkey

1 | Germany

1 | Ireland

1 | Canada

Type

14 | Boutiques

10 | Luxury Hotels

6 | Extended Stay & Serviced Apartments

4 | Vacation Rentals & Villas

3 | Bed & Breakfast & Inns

1 | Branded Hotels

1 | Hostels

1 | Resorts

1 | RV Parks & Campgrounds

Region

21 | Europe

11 | North America

1 | Middle East

Category

33 | Mobile Key & Keyless Entry

Hotelier Rating

Excellent
30
Very Good
0
Average
0
Poor
0
Terrible
3

Property Size

  • X-Small (1)
  • Small (10)
  • Medium (7)
  • X-Large (3)

Country

  • United States of America
    United States of America
    (10)
  • Netherlands
    Netherlands
    (5)
  • Portugal
    Portugal
    (4)
  • United Kingdom
    United Kingdom
    (3)
  • Italy
    Italy
    (3)
  • Switzerland
    Switzerland
    (3)
  • Romania
    Romania
    (1)
  • Turkey
    Turkey
    (1)
  • Germany
    Germany
    (1)
  • Ireland
    Ireland
    (1)
  • Canada
    Canada
    (1)

Region

  • North America
    North America
    (11)
  • Europe
    Europe
    (21)
  • Middle East
    Middle East
    (1)
10

Excited to use

Hotel Manager from 25-49 room Boutique in New Orleans (United States of America)

Verified
20 days ago
The simplicity of use. The portal, the app, all of it is very user friendly. This will allow our guests to have an quicker option for their rooms.
Country United States of America
Hotel Manager
Medium Hotel
9

Perfect

CX manager from 25-49 room Boutique in Hoorn (Netherlands)

Verified
8 months ago
It works perfectly and it’s a beautiful product! A great and hospitable partner that really makes you feel like a customer!
Country Netherlands
CX manager
Medium Hotel
10

Very straight forward to use system and great response time from the team!

Manager from 10 to 24 room Extended Stay & Serviced Apartment in (United Kingdom)

Verified
9 months ago
The staff are great and easy to get in touch with. The system is easy to use and works well for our needs as serviced apartments without a reception. Guests can easily access their rooms without the need for a member of staff to help. All that's needed is a code inputted into the FLEXIPASS mobile key app and they can access their apartment.
Country United Kingdom
Manager
Small Hotel
10

FLEXIPASS is a reliable digital key platform

Director of Rooms from 50-74 room Luxury Hotel in Banff (Canada)

Verified
9 months ago
Patrick with his team has been great to work with, with very responsive customer service. Their solution is intuitive, easy to integrate with, and is a must have in our effort to offer a seamless mobile contactless solution for guests at Banff Park Lodge and Peaks Hotel & Suites. If you are looking for digital key provider complementing the...
Country Canada
Director of Rooms
Medium Hotel
0

Awful Experience

Front Desk from 25-49 room Luxury Hotel in Zug (Switzerland)

Verified
9 months ago
Unfortunately we had an awful experience with Flexipass. Made the check-in process harder and was just a waste of money.
Country Switzerland
Front Desk
Medium Hotel
10

Patrick and the team are really experts in Keyless Entry and access control! We're using FLEXIPASS since 2018 on all our sites and we couldn't be happier.

Operations Manager from 500+ room Extended Stay & Serviced Apartment in Lisboa (Portugal)

Verified
9 months ago
Working with FLEXIPASS Mobile Key has been fantastic! The customer service and support are extremely helpful. Patrick and the team are really experts in Keyless Entry and access control, the implementation went smoothly with their help. We decided to select a Keyless experience to optimize processes, improve security and engage more with ou...
Country Portugal
Operations Manager
X-Large Hotel
1

Not user friendly

Branch Supervisor from 25-49 room Luxury Hotel in Zug (Switzerland)

Verified
9 months ago
Since its not user friendly there nothing to like, bad remote support, after sale service is pathetic and non reliable
Country Switzerland
Branch Supervisor
Medium Hotel
0

Doesn't function and expensive

CEO from 10 to 24 room Extended Stay & Serviced Apartment in Interlaken (Switzerland)

Verified
9 months ago
The idea of mobile key to have automation process and Flexipass do not offer. that, I do not recommend it.
Country Switzerland
CEO
Small Hotel
10

So easy to install & the Flexipass team helped the entire way!

General manager from 10 to 24 room Bed & Breakfast & Inn in West Yellowstone (United States of America)

Verified
2 years ago
It has helped us avoid late night lock out calls from guests! We don’t have a staff member on property 24 hours a day, so lock outs were a big deal.
Country United States of America
General manager
Small Hotel
10

Perfect for our guests

CEO and Owner from Luxury Hotel in (Italy)

Verified
3 years ago
The solution is is really fast and easy for our guests. Our guests appreciate that the process is really fast and does not require long registration procedures. Furthermore the APP is lightweight and no live data coverage needed.
Country Italy
CEO and Owner
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Flexipass offers various integrations with leading door lock systems, allowing guests to use their smartphones as digital keys. They feature a user-friendly interface for guests and hotel staff for smooth operations, enabling additional services and solutions to be added easily.

Question:

What differentiates this product or service from the competition?

Answer:

The PLUS button enables guests to open more than just room doors. It allows hoteliers to add customizable features such as hotel information, mobile ordering, messaging, and other services. The result is a customizable keyless experience that is truly digital first.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The PLUS button is the entryway to more! It is allowing guests to open more than just doors. Linking e.g. the SABA Hospitality suite of products enables hoteliers to take advantage of Mobile Ordering, Digital Compendium, Messaging, and more.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 11 recommend
Recommended by
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Stefan Renziehausen Executive Director - Operations @ SABA Hospitality
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Stefan Renziehausen Executive Director - Operations @ SABA Hospitality
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Bryan Michalis Director of Strategic Partnerships @ Canary Technologies
RecommendationAvatar
Cassie Li Graphic Designer @ Canary Technologies
RecommendationAvatar
Leon Pijpers Head of Growth @ RoomPriceGenie
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Lindsay Krause PR & Digital Outreach @ RoomRaccoon
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Stephen Alemar Content Marketing Lead @ Canary Technologies
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Blanche de Saint Jacob Head of Sales @ Bowo
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Support

Unverified

FLEXIPASS Keyless Mobile Access has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Response Time

Less than a day

Recommended

94%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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