fortis vs. Sertifi by Flywire (Payments):
Which Is Right for You?

The Decision

Choosing between Fortis by Fortis and Sertifi by Flywire for your hotel’s payment processing hinges on your specific needs. Both aim to streamline payments and increase operational efficiency, but they diverge significantly in scope, user experience, and market focus. Fortis offers a broad, integrated platform designed for complex hospitality environments, while Sertifi specializes in quick, secure payment and contract management with a proven track record. Which one aligns better with your hotel’s priorities?

Is Fortis or Sertifi Better for Hotels?

Fortis and Sertifi both address hotel payment needs, but their approaches differ. Fortis provides an all-in-one platform that integrates with your existing property systems, aiming to simplify the entire payment journey within complex hospitality operations. Conversely, Sertifi concentrates on fast, secure payment capture and eSignatures, optimizing transaction efficiency and contract management.

Fortis has zero recent reviews and a 0/5 rating, indicating a lack of current user feedback. Sertifi, by contrast, boasts 129 reviews in the last six months with a high NPS score of 9.4/10, making it more trustworthy based on recent customer experiences. Given the data, Sertifi’s solutions are more validated and relevant today.

Are you looking for a comprehensive management platform or focused payment and contract processing? Your decision depends on whether your hotel needs a broad suite of tools or a specialized, fast payment solution.

Sertifi by Flywire vs Fortis: Which Should Your Hotel Choose?

If your hotel requires a straightforward, reliable payment processing tool with integrated eSignatures, go with Sertifi. Its focus on simplifying transactions, reducing admin, and increasing revenue makes it suitable for hotels that prioritize operational efficiency and security.

If your hotel needs an all-encompassing hospitality commerce platform that connects seamlessly with multiple property systems and offers detailed AI-driven insights, Fortis may seem appealing. However, given its zero reviews and unproven market presence, Sertifi’s proven reliability and integrations make it the safer bet for most properties.

For hotels with a focus on quick, secure payments, Sertifi’s extensive feature set and proven user satisfaction make it the better choice. Meanwhile, Fortis’s broad platform might suffice if your hotel already has a robust system and needs a comprehensive solution.

Is Fortis or Sertifi Easier to Use?

Sertifi scores 4.78 out of 5 in ease of use, with reviews emphasizing its intuitive interface, fast onboarding, and straightforward document and payment management. Customers praise how simple it is for both staff and clients to navigate, reducing training time and operational friction.

Fortis, with a 0/5 rating and no recent reviews, offers no current data on usability. Its platform appears complex, and without recent user feedback, it’s unclear whether your team will find it easy or cumbersome.

Edge: Sertifi.

Which Has Better Features: Fortis or Sertifi?

Sertifi provides 20 unique features, including Payment Tokenization, 3-D Secure Payments, Multi-Currency Settlements, Refund & Chargeback Management, and integrations with platforms like Salesforce and Opera. These capabilities address many payment security, flexibility, and workflow needs.

Fortis offers no features listed, indicating either limited functionality or a lack of transparency. Without specific features, Fortis’s value proposition remains unsubstantiated.

Edge: Sertifi.

Which Has Better Customer Support: Fortis or Sertifi?

There’s no recent data for Fortis support, rating it a 0/5, with no reviews to gauge support quality. This lack suggests limited or unverified customer service options.

Sertifi, by contrast, scores 4.59 out of 5, with reviews highlighting quick issue resolution and attentive support. Customers appreciate their responsiveness and security, critical in payment processing.

Edge: Sertifi.

Which Has More Integrations: Fortis or Sertifi?

Sertifi has 7 verified integrations, including major platforms like Salesforce, Oracle Hospitality, Stripe, and Infor, making it adaptable to various hotel tech stacks. Fortis, with only 1 verified partner, Yanolja Cloud Solution, offers limited integration options.

For hotels depending on multiple systems, Sertifi’s broader integration ecosystem provides greater flexibility.

Edge: Sertifi.

Which Do Hoteliers Rate Higher: Fortis or Sertifi?

Since Fortis has no reviews in the last six months, it cannot be rated by hoteliers now. Sertifi, with 129 recent reviews, enjoys a 94% likelihood to recommend and high satisfaction scores, indicating strong current user approval across various hotel segments, including luxury and branded hotels.

Given the recency and volume of reviews, Sertifi is clearly the preferred choice for most hoteliers evaluating payment solutions today.

Edge: Sertifi.

How Much Do Fortis and Sertifi Cost?

Fortis does not disclose pricing details, making it difficult to evaluate ROI or affordability. Sertifi charges a flat $100/month fee, with no added implementation or per-transaction costs, and claims clients can save up to $175,000 annually in processing fees.

Given the transparent pricing and proven savings, Sertifi provides a more predictable and cost-effective approach.

Edge: Sertifi.

What Type of Hotel Should Use Fortis?

• Hotels that require a comprehensive, integrated payment platform tailored to complex operations.
• Large resorts or hotel groups with existing property management systems seeking a unified solution.
• Teams aiming for detailed AI-driven insights into payments and guest data.
• Hotels with in-house tech teams capable of customizing and managing enterprise solutions.

Not ideal if you value quick deployment, easy onboarding, or have limited technical resources.

What Type of Hotel Should Use Sertifi?

• Hotels seeking a fast, secure, and easy-to-implement payment and contract solution.
• Properties aiming to increase revenue by quick deposit capture.
• Hotels that rely on extensive integrations with third-party systems like Salesforce, Opera, or Stripe.
• Hotels prioritizing user-friendly interfaces and responsive support.
• Properties looking to reduce administrative overhead and improve guest experience.

Not ideal if you need a broad enterprise platform or advanced AI capabilities beyond payments and eSignatures.

Sertifi by Flywire vs Fortis: The Bottom Line for Hotels

The core difference lies in scope: Fortis offers an all-in-one, enterprise-level hospitality commerce platform, while Sertifi concentrates on fast, secure payment capture and contract management. Sertifi’s 94 recent reviews and high NPS make it the more validated and trusted choice today.

Choose Sertifi if your hotel needs a proven, easy-to-use payment solution that integrates well with your existing systems. Opt for Fortis only if you require a comprehensive platform tailored to complex, large-scale hospitality operations and are prepared for its untested market presence.

In summary, Sertifi’s recent customer feedback, extensive features, and proven integrations make it the superior choice for most hotels looking to improve payment efficiency and security now. Fortis’s broader ambitions and zero recent reviews suggest it’s better suited for large, integrated enterprises with specific customization needs.