The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Xi Ruan Westsoft shines .
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 104 |
After analyzing 104 verified reviews, Xi Ruan Westsoft users most value its , while myCloud Hospitality PMS users highlight support team, user-friendliness, integration with otas. Click any theme to see what reviewers say.
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Xi Ruan Westsoft |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #14 67 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #19 29 reviews |
| Large (75-199 rooms) | — | #27 3 reviews |
| X-Large (200+ rooms) | — | #34 1 reviews |
By Property Type
| Segment | Xi Ruan Westsoft |
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| Boutique ▾ | — | #16 48 reviews |
| Luxury ▾ | — | #14 49 reviews |
| Branded / Chain ▾ | — | #12 35 reviews |
| Extended Stay | — | #36 2 reviews |
By Region
| Segment | Xi Ruan Westsoft |
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|---|---|---|
| North America | — | #41 1 reviews |
| Europe | — | #50 0 reviews |
| Asia Pacific ▾ | — | #7 93 reviews |
| Middle East | — | #19 1 reviews |
Choosing the right property management system (PMS) is vital for your hotel’s operational efficiency, guest experience, and revenue. Both Xi Ruan Westsoft’s FoxHis and myCloud Hospitality PMS aim to streamline hotel management tasks, but they diverge significantly in their offerings, market presence, and user feedback. While FoxHis is virtually unreviewed and lacks recent data, myCloud Hospitality PMS boasts a robust set of features, recent positive reviews, and a broader regional footprint. Are you prepared to prioritize proven user satisfaction or explore less-established options?
FoxHis by Xi Ruan Westsoft appears to be an under-the-radar solution with no reviews in the last six months and no available ratings, making its effectiveness and user satisfaction uncertain. Conversely, myCloud Hospitality PMS has accumulated 95 reviews from diverse hotel types across multiple regions, with recent feedback confirming its usability and support, making it the more reliable choice based on current data. Do you want a system with proven performance or an unreviewed platform with limited information?
If your hotel needs a feature-rich, well-supported platform with a broad regional presence, choose myCloud Hospitality PMS. It’s ideal for small to medium-sized hotels seeking seamless integration with OTAs, detailed reporting, and mobile functionality. If your hotel’s focus is on basic management or if you’re exploring options without requiring immediate support or proven feedback, FoxHis might be considered, though the lack of recent reviews makes this risky. For a confident investment, myCloud is the clear choice.
Based on available data, myCloud Hospitality PMS is rated 4.79/5 for ease of use, with reviews praising its intuitive interface, quick onboarding, and helpful support staff. FoxHis, with a 0/5 rating and no recent reviews, offers no verifiable insights into its usability, making it impossible to evaluate its user-friendliness. Given the transparency and recent positive feedback, edge: myCloud Hospitality PMS.
myCloud Hospitality PMS offers 59 features, including multi-currency, multilingual support, channel management, integrated CRM, revenue management, mobile app, digital registration, online check-in, and automated tasks—covering most operational needs. FoxHis provides no listed features or recent feature updates, suggesting limited or unverified functionality. For a comprehensive operational platform, edge: myCloud Hospitality PMS.
myCloud Hospitality PMS consistently receives 4.83/5 for customer support, with reviews highlighting quick responses, helpful staff, and ongoing assistance. FoxHis has no reviews or ratings available, leaving its support quality unverified. Relying on recent, positive feedback, edge: myCloud Hospitality PMS.
myCloud Hospitality PMS integrates with 29 verified partners, including major OTAs, CRM tools, and payment processors, providing a versatile ecosystem. FoxHis has no listed integrations or partner data, indicating limited or no connectivity options. For a flexible, connected system, edge: myCloud Hospitality PMS.
With 95 recent reviews, myCloud Hospitality PMS has an overall rating of 4.81/5, with hotel segments like independent and boutique hotels rating it 4.5/5 and 4.82/5, respectively. FoxHis’s lack of reviews means we cannot gauge user satisfaction. Based on verified feedback, edge: myCloud Hospitality PMS.
FoxHis offers no publicly available pricing or trial options, making cost assessment difficult. myCloud Hospitality PMS is priced at $900 per month with no free tier or trial, offering transparency in pricing. Given the detailed reporting and features, this price may be justified for hotels seeking a comprehensive solution.
FoxHis by Xi Ruan Westsoft presents a largely unknown, unreviewed offering with minimal information on features, support, or regional presence. Its lack of recent reviews and data makes it a risky choice for hotels seeking reliability and proven performance.
In contrast, myCloud Hospitality PMS boasts a clear set of benefits, including 95 recent reviews, a high rating of 4.81/5, and a broad ecosystem of integrations. Its user feedback highlights ease of use, strong support, and detailed features tailored for diverse hotel segments.
For hoteliers prioritizing confidence, support, and feature depth, myCloud Hospitality PMS is the recommended choice. FoxHis may appeal to those willing to experiment or with very limited operational needs, but the risk of unverified performance remains high.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Xi Ruan Westsoft |
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| Starting Price | — | From $900/mo |
According to HTR's product database, FoxHis and myCloud Hospitality PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Xi Ruan Westsoft |
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. FoxHis and myCloud Hospitality PMS share many core Property Management Systems features, but each has unique capabilities. FoxHis offers 0 verified integration partners, while myCloud Hospitality PMS offers 29. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
FoxHis: No. myCloud Hospitality PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Xi Ruan Westsoft has an HT Score of 0 and myCloud Hospitality PMS has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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