The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 137 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
freetobook shines in ease of use and customer support , with exclusive features like Centralized Messaging.
Hores shines , with exclusive features like Native Email Marketing and Guest CRM.
Side-by-side ratings based on 137 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 137 | 0 |
After analyzing 137 verified reviews, freetobook users most value its ease of use, pricing/value for money, guest experience enhancements, while Hores users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Pricing/Value for Money
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Guest Experience Enhancements
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Channel Management
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Customization
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Self-Catering Focus
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Handling of Single vs. Double Occupancy Rates
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #28 26 reviews | — |
| Mid-Size (25-74 rooms) | #53 2 reviews | — |
| X-Large (200+ rooms) | #25 1 reviews | — |
By Property Type
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| Boutique ▾ | #23 24 reviews | — |
| Luxury ▾ | #26 20 reviews | — |
| Branded / Chain ▾ | #31 6 reviews | — |
| Extended Stay ▾ | #26 5 reviews | — |
By Region
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| North America ▾ | #28 6 reviews | — |
| Europe ▾ | #8 94 reviews | — |
| Asia Pacific | #22 2 reviews | — |
| Middle East | #14 2 reviews | — |
Choosing between freetobook and HoresPlus hinges on your hotel’s specific needs, size, and operational complexity. Both systems aim to streamline reservation management and enhance guest experiences, but they diverge significantly in features, user reviews, and regional presence. Notably, freetobook’s extensive review base and recent positive feedback position it as the more proven solution for independent hotels and B&Bs. The question is: which platform aligns better with your hotel’s goals?
freetobook and HoresPlus both aim to simplify hotel operations by centralizing reservations, guest communication, and operational tasks. However, freetobook’s emphasis on independent hotels and B&Bs with its user-friendly interface and proven track record make it the go-to choice for small to medium properties. HoresPlus, on the other hand, markets itself as a comprehensive hub for hotels seeking detailed operational oversight, but it has a limited review footprint and regional reach.
freetobook’s 129 reviews in the past six months and a 99% likelihood to recommend make it the more current and trusted option. Conversely, HoresPlus lacks recent reviews and generally has less market presence, which raises questions about its real-world reliability. Are you prioritizing a platform with a proven track record and active user community? If so, freetobook clearly stands out.
If your hotel needs an easy-to-use PMS with strong channel management, marketing tools, and stellar support, go with freetobook. Its focus on small to mid-sized independent properties makes it ideal for B&Bs, inns, and boutique hotels aiming to boost direct bookings without complicated features.
If your hotel requires a platform with extensive operational management capabilities, including guest CRM, mobile check-in, and task management, HoresPlus might appeal—assuming its features align with your technical needs. However, given the lack of recent reviews and limited market presence, freetobook’s proven success makes it the safer bet for most hoteliers seeking reliable performance.
freetobook’s 4.91/5 ease of use rating and onboarding score of 4.9/5 showcase its focus on simplicity. Users emphasize its intuitive interface, quick staff onboarding, and minimal training requirements, making daily management straightforward.
HoresPlus, with no available ratings or reviews, leaves its user experience unverified. Its complexity or ease of use remains unclear, especially without recent customer feedback. Given the clarity and positivity in freetobook’s reviews, edge: freetobook.
freetobook offers 35 shared features plus 3 unique ones, including centralized messaging, PCI compliance, and cloud hosting—features tailored for small hoteliers seeking straightforward operational tools. Its integrations with Stripe, RoomPriceGenie, Pitchup.com, and Sweeply add valuable distribution and payment flexibility.
HoresPlus surpasses freetobook with 14 unique features like multi-lingual support, guest CRM, mobile app, task management, online checkout, and integrated ID scanning. It caters to hotels needing detailed operational tools, but its fewer overall reviews and limited recent feedback weaken its standing.
Edge: freetobook, with its better-reviewed, more functional feature set aligned with small independent hotels.
freetobook’s 4.91/5 customer support rating and onboarding score of 4.9/5 are backed by recent reviews praising one-to-one help and knowledgeable assistance. Users appreciate the prompt, friendly responses, which increase confidence in resolving issues quickly.
HoresPlus provides no recent reviews or ratings, making it impossible to assess support quality. Without verified feedback, its customer support remains unproven. Thus, edge: freetobook.
freetobook connects with 4 verified partners, including Stripe, RoomPriceGenie, Pitchup.com, and Sweeply, enabling essential marketing, payment, and distribution functions for small hotels. Its integrations are targeted and proven to work seamlessly.
HoresPlus integrates with 7 verified partners, including Profitroom, Bookassist, and Onity, offering more options for marketing and hardware. Yet, the lack of recent reviews and limited regional presence diminish confidence in its integration stability.
Edge: freetobook, for its proven, essential integrations and recent active user feedback.
freetobook’s impressive 87.22 HT scores and a 99% likelihood to recommend stem from its recent 27 reviews, predominantly from independent hotels and B&Bs. Property owners consistently praise its ease of use, support, and value.
HoresPlus has no recent reviews or ratings, leaving its user satisfaction unverified. Its market presence and user experience are uncertain, making freetobook the clear leader here.
Edge: freetobook.
freetobook charges a flat fee of $200, with no freemium tier, monthly fees, or implementation charges. This straightforward pricing offers transparency and predictability for small properties.
HoresPlus does not publicly disclose pricing details, which complicates direct comparison. Without clear pricing, it’s difficult to assess value, but the absence of recent reviews and transparent costs favors freetobook.
Not ideal if your property requires complex operational features like extensive ID scanning, multilingual support, or advanced task management.
Not ideal if your hotel prefers a simple, proven PMS with extensive recent reviews or if cost transparency is critical.
freetobook and HoresPlus serve different hotel segments. freetobook is best suited for small, independent properties seeking an easy-to-use, well-reviewed solution that boosts direct bookings and simplifies management.
HoresPlus appears to cater more to larger or technically oriented hotels needing detailed operational tools, but its limited recent feedback diminishes its credibility.
If you want a tested, reliable platform with active user support, go with freetobook. Its extensive reviews, recent positive feedback, and clear pricing make it the safer choice for most small to mid-sized hotels.
Choose HoresPlus only if your hotel requires its specific advanced features and you’re confident in its operational support despite the lack of recent reviews.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $200/mo | — |
According to HTR's product database, freetobook and HoresPlus share 35 features. Here are the key differences — features one has that the other lacks.
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| Centralized Messaging | ||
| Cloud based | ||
| Guest CRM | ||
| Mobile App | ||
| Multi-lingual | ||
| Native Email Marketing | ||
| PCI Compliant | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 5 more features differ between these products.
What hoteliers love
The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity... The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity allows property owners and managers to easily navigate the system, reducing the time required for administrative tasks and thereby increasing focus on improving guest services.
Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparis... Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparison to other systems, which is particularly attractive to small accommodation businesses looking to maintain professional operations without significant outlays.
Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmation... Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmations and tailored options. Users note these additions positively impact guest satisfaction and help in delivering a more professional service.
Where hoteliers push back
Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoice... Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoices and booking summaries. Enhanced options would allow users to better tailor the system to specific operational needs, improving overall satisfaction.
The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expans... The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expansion in this area. Addressing this could make Freetobook more attractive to a wider variety of accommodation providers.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. freetobook and HoresPlus share many core Property Management Systems features, but each has unique capabilities. freetobook offers 4 verified integration partners, while HoresPlus offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. freetobook leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
freetobook: No. HoresPlus: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. freetobook has an HT Score of 87 and Hores has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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