Frontdesk Anywhere vs. Hop PMS: Which Is Right for You?

Updated May 15, 2026  ·  17 verified reviews analyzed

TLDR

We analyzed 17 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Frontdesk Anywhere shines in ease of use and customer support , with exclusive features like Guest CRM and Guest profiles.

Hop Software shines , with exclusive features like Ancillary revenue tracking and Mobile App.

See the full breakdown below ↓

How Does Frontdesk Anywhere Compare to Hop PMS?

Side-by-side ratings based on 17 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
90%
0%
Ease of Use
4.8/5
0.0/5
Customer Support
4.7/5
0.0/5
Value for Money
4.3/5
0.0/5
Starting Price Contact sales Contact sales
Verified Reviews 17 0

Frontdesk Anywhere vs Hop Software: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Frontdesk Anywhere Frontdesk Anywhere Hop Software Hop Software
Small (10-24 rooms) #36 13 reviews
Mid-Size (25-74 rooms) #62 1 reviews
Large (75-199 rooms) #35 2 reviews

By Property Type

Segment Frontdesk Anywhere Frontdesk Anywhere Hop Software Hop Software
Boutique #48 7 reviews
Luxury #41 6 reviews
Branded / Chain #53 2 reviews
Extended Stay #42 2 reviews

By Region

Segment Frontdesk Anywhere Frontdesk Anywhere Hop Software Hop Software
North America #26 9 reviews
Asia Pacific #18 4 reviews

How Much Do Frontdesk Anywhere and Hop PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Frontdesk Anywhere Frontdesk Anywhere Hop Software Hop Software

Which Features Does Frontdesk Anywhere Have That Hop PMS Doesn't (and Vice Versa)?

According to HTR's product database, Frontdesk Anywhere and Hop PMS share 14 features. Here are the key differences — features one has that the other lacks.

Feature Frontdesk Anywhere Frontdesk Anywhere Hop Software Hop Software
Ancillary revenue tracking
Centralized user & role management
Cloud based
Guest CRM
Guest CRM
Guest profiles
Mobile App
Multi-currency

Showing top differences. 7 more features differ between these products.

Frontdesk Anywhere vs Hop Software: The Bottom Line

Frontdesk Anywhere
Frontdesk Anywhere
4.5/5 from 17 reviews

Unique capabilities

Guest CRM Guest profiles
4.8/5 ease of use 4.7/5 support 15 integrations
Visit Profile
Hop Software
Hop Software
0.0/5 from 0 reviews

Unique capabilities

Ancillary revenue tracking Mobile App Centralized user & role management Cloud based Multi-currency
0.0/5 ease of use 0.0/5 support 7 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Frontdesk Anywhere 4.5 vs 0.0 (+4.5)
Ease of Use Frontdesk Anywhere 4.8 vs 0.0 (+4.8)
Customer Support Frontdesk Anywhere 4.7 vs 0.0 (+4.7)
Value for Money Frontdesk Anywhere 4.2 vs 0.0 (+4.2)
Onboarding Frontdesk Anywhere 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About Frontdesk Anywhere vs Hop PMS

Can Frontdesk Anywhere replace Hop PMS?

It depends on your requirements. Frontdesk Anywhere and Hop PMS share many core Property Management Systems features, but each has unique capabilities. Frontdesk Anywhere offers 15 verified integration partners, while Hop PMS offers 7. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Frontdesk Anywhere leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Frontdesk Anywhere or Hop PMS offer a free plan?

Frontdesk Anywhere: No. Hop PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Frontdesk Anywhere and Hop PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Frontdesk Anywhere has an HT Score of 0 and Hop Software has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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