Frontdesk Anywhere

4.5 (17 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
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Hotel Property Management System, Motel Property Management System, and PMS Software For Hotels

More than 50% of Frontdesk Anywhere’s reviews come from United States of America.

Ratings Summary

4.5
Very Good
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.3/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Frontdesk Anywhere is the #53 most trending product in the Property Management Systems category (out of 311) and the #936 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Frontdesk Anywhere’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Frontdesk Anywhere
Founded in 2009 | Headquarters in San Francisco (United States) | 500 employees
Frontdesk Anywhere offers a complete Cloud based solution for Hotels. Manage your property, Online Distribution and revenue effortlessly through the cloud. To date, almost 1,000,000 hotel guests have had their stay managed with Frontdesk Anywhere from the initial online booking process through arrival, onsite operations and checkout. The company is focused on converging processes traditionally performed by separate systems into a single all-in-one productivity application. All modules are seamlessly integrated within the application and accessible from any computer and most mobile devices. The company is a privately held corporation based in San Francisco, California.

Capabilities

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Frontdesk Anywhere doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Pricing Available By Request

Frontdesk Anywhere has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
18
Very Good
1
Average
1
Poor
2
Terrible
0

Property Size

  • X-Small (1)
  • Small (4)
  • Medium (8)
  • Large (1)

Country

  • United States of America
    United States of America
    (11)
  • Thailand
    Thailand
    (3)
  • Indonesia
    Indonesia
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Canada
    Canada
    (1)
  • Morocco
    Morocco
    (1)
  • Costa Rica
    Costa Rica
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (13)
  • Asia Pacific
    Asia Pacific
    (4)
  • South America
    South America
    (1)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (1)
10

Thank you Frontdesk Anywhere!

General Manager from 5 to 9 room Boutique in مراكش (Morocco)

Verified
3 years ago
We've been using Frontdesk Anywhere for several years and we are extremely satisfied. We've made our choice after trying several alternatives and Frontdesk Anywhere was the best option. The ease of use is very important and reduces the training time for new recruits and the possibility of mistakes.
Country Morocco
General Manager
X-Small Hotel
10

Our reservations have increased more than significantly since our partnering with Frontdesk Anywhere

Owner/Operator from 25-49 room Bed & Breakfast & Inn in Ludington (United States of America)

Verified
3 years ago
We are a small, seasonal mom & pops motel in northern Michigan. Frontdesk Anywhere meets all of the needs of our seasonal business; finding a good seasonal program had been a challenge. The agents from Frontdesk are always very responsive and our reservations have increased more than significantly since our partnering with them. The prog...
Country United States of America
Owner/Operator
Medium Hotel
9

Ilaria is very helpful and professional representative of FDA. She always h

GM from 25-49 room Bed & Breakfast & Inn in Pacific Grove (United States of America)

Verified
4 years ago
Ilaria is very helpful and professional representative of FDA. She always helps very promptly and professionally.
Country United States of America
GM
Medium Hotel
10

I really like this software.

General Manager from 25-49 room in Sabetha (United States of America)

Verified
4 years ago
I have been working with Front Desk Anywhere for five years now. I really like this software. I have gotten to know some of the staff and they are very friendly and helpful. Always answers my questions and explains it. I was new to Hotel business and had a lot of questions!
Country United States of America
General Manager
Medium Hotel
6

Very user friendly

General Manager from Limited Service & Budget Hotel in Corpus Christi (United States of America)

Verified
4 years ago
Very user friendly. Easy to train new members. Easy tabs used for different items.
Country United States of America
General Manager
10

Ease of use of software, customer service team, reports

General Manager from 10 to 24 room Motel in Layton (United States of America)

Verified
4 years ago
Ease of use of software, customer service team, reports. I have been using Frontdesk anywhere for our hotel in the Florida Keys since 2013. I love having the ability to access the system from anywhere in the world. It is a great program!
Country United States of America
General Manager
Small Hotel
10

Frontdesk Anywhere is a helpful program with great customer service support

Owner from in

Verified
4 years ago
Frontdesk Anywhere is extremely helpful in keeping our reservations organized. The system is user friendly and simple to work with. They provide an excellent tool for our reservation system. Their support staff was helpful to work with recently.
Owner
10

Excellent tech support from the team at frontdeskAnywhere !

President from 25-49 room Luxury Hotel in Mont-Tremblant (Canada)

Verified
4 years ago
Excellent tech support from the team at frontdeskAnywhere ! India and Ilaria are just awesome.,
Country Canada
President
Medium Hotel
5

Our biggest issue is analytics It usually quits working when we are trying to do our reports.

Front Desk Clerk from 50-74 room Motel in Mountain City (United States of America)

Verified
4 years ago
Our biggest issue is analytics It usually quits working when we are trying to do our reports.
Country United States of America
Front Desk Clerk
Medium Hotel
10

Ease of use, customer service is AMAZING.

Revenue Manager from 10 to 24 room Extended Stay & Serviced Apartment in Hoboken (United States of America)

Verified
4 years ago
Ease of use, customer service is amazing. Having a 30 day calendar view is one of the most underrated features of this PMS.
Country United States of America
Revenue Manager
Small Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Support

Unverified

Frontdesk Anywhere has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

92%

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