Frontdesk Anywhere

Ranked 20th (out of 152) in Property Management Systems

Property Management Systems

Hotel Property Management System, Motel Property Management System, and PMS Software For Hotels

Ratings Snapshot

Certificate of Excellence
Read 18 reviews
88%
Recommend
HTR Score icon
HT SCORE
66 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Frontdesk Anywhere has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #20 out of 152 in Property Management Systems

Ease of Use
4.7/5
ROI
4.3/5
Implementation
4.3/5
Customer support
4.6/5
Verified Customer Support

Frontdesk Anywhere’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutique Leader: Cloudbeds
    94%
    5 verified reviews
  • Motel 4 verified reviews
    80%
    4 verified reviews
  • Resort Leader: HOTELTIME
    100%
    2 verified reviews
  • Serviced Apartment 1 verified reviews
    100%
    1 verified reviews
  • Vacation Rental Leader: Cloudbeds
    100%
    1 verified reviews
  • Limited Service 1 verified reviews
    60%
    1 verified reviews

Frontdesk Anywhere Overview

Top Alternative: Clock PMS+

Frontdesk Anywhere Overview

Frontdesk Anywhere offers a complete Cloud based solution for Hotels. Manage your property, Online Distribution and revenue effortlessly through the cloud. To date, almost 1,000,000 hotel guests have had their stay managed with Frontdesk Anywhere ” from the initial online booking process through arrival, onsite operations and checkout. The company is focused on converging processes traditionally...

About Frontdesk Anywhere

Founded in 2009 | Headquarters in San Francisco United States | 30 employees

Integrates with

  • Revenue Management Systems
  • Channel Managers
  • Booking Engine
Browse integrations (16 verified)

Pros & Cons

Like 88% recommend

General Manager from Boutique

Very user friendly. Efficient and offers a quick response turnaround when there are questions or issues.

Owner

Frontdesk Anywhere is extremely helpful in keeping our reservations organized. The system is user friendly and simple to work with. They provide an excellent tool for our reservation system. Their support staff was he...

General manager from Other in San Jose (United States)

The Front Desk Software (PMS) is very intuitive and answers to the main needs of a receptionist or hotel managers tasks (invoicing, check in, reporting..). Simplistic functionality makes for easy use

General Manager from Motel

very pleased. I really wouldn't change anything. The reports are great and the system is very user friendly.

Resident Manager from Boutique

Once again, easy to see the figures in one report but sometime difficult when we have a new staff because the software use difference name of the report

Owner

I could not suggest any improvements at this time. We are pleased with the program they provide.

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Expert Q&A and Partner Recommendations

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Frontdesk Anywhere hasn’t been recommended by any experts or partners yet

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Frontdesk Anywhere Alternatives

Clock PMS+

Clock PMS+ powers all aspects of modern-day hotel operations and provides the digital hospitality that guests demand. Streamline your business' technology, digitally engage and amaze your guests with touchless services and maximise profits using Clock PMS+!

View Frontdesk Anywhere alternatives

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GETTING STARTED

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Features

  • Spa & Wellness Module
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile App
  • Centralized user & role management
  • On premise
  • Cloud based
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Guest CRM
  • Guest profiles
  • Mobile access on any device
  • Native Email Marketing
  • Digital Registration
  • Integrated ID & Passport Scanner
  • Mobile Device Notes & Tasks (Voice-to-Text)
  • Guest Communication (SMS Messaging)
  • Integrated Payment Terminal & Card Reader

Active Markets

MARKETS SERVED
  • Europe
  • Middle East
  • Africa
  • North America
  • South America
  • Asia Pacific
VERIFIED MARKETS
  • United States
  • Thailand
  • Indonesia
  • Puerto Rico
  • Canada
  • Morocco

18 Verified Frontdesk Anywhere Reviews

Likelihood to Recommend
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This vendor is 86% below the category average..

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This vendor has fewer recent reviews than average compared to other top Property Management Systems providers. It is advised that you ask for recent references before proceeding.

Jul 05, 2020

Frontdesk Anywhere Review: Thank you Frontdesk Anywhere!

General Manager from Boutique in مراكش (Morocco)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

We've been using Frontdesk Anywhere for several years and we are extremely satisfied. We've made our choice after trying several alternatives and Frontdesk Anywhere was the best option. The ease of use i...

What do you dislike or think could be improved?

Truly, all the features we need to manage our boutique hotel are there and they are easy to use.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

May 22, 2020

Frontdesk Anywhere Review: Our reservations have increased more than significantly since our partnering with Frontdesk Anywhere

Owner/Operator in Ludington (United States)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

We are a small, seasonal mom & pops motel in northern Michigan. Frontdesk Anywhere meets all of the needs of our seasonal business; finding a good seasonal program had been a challenge. The agents from ...

What do you dislike or think could be improved?

We are older and not especially computer/program savvy operators. Once in a while an agent will use terminology that we don't understand. Other than that, we have no complaints. The program is always b...

Customer support
5
Ease of Use
5
Value for money
3.5
Implementation
5

May 19, 2020

Frontdesk Anywhere Review: Ilaria is very helpful and professional representative of FDA. She always h

GM from Motel in Pacific Grove (United States)

Recommend 9/10
Full blue star
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What do you like most?

Ilaria is very helpful and professional representative of FDA. She always helps very promptly and professionally.

What do you dislike or think could be improved?

I wish we can move the rooms by dragging the slides here and there. Like many other PMS.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
4.5

May 13, 2020

Frontdesk Anywhere Review: I really like this software.

General Manager from Other in Sabetha (United States)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

I have been working with Front Desk Anywhere for five years now. I really like this software. I have gotten to know some of the staff and they are very friendly and helpful. Always answers my questions an...

What do you dislike or think could be improved?

I feel that sometimes it takes a little longer than I would like to get a return call. I would like to be able to get an operator when I call in instead of having to wait for a call back.

Customer support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
n/a

Apr 08, 2020

Frontdesk Anywhere Review: Ease of use of software, customer service team, reports

General Manager from Motel in Layton (United States)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

Ease of use of software, customer service team, reports. I have been using Frontdesk anywhere for our hotel in the Florida Keys since 2013. I love having the ability to access the system from anywhere i...

What do you dislike or think could be improved?

very pleased. I really wouldn't change anything. The reports are great and the system is very user friendly.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Apr 08, 2020

Frontdesk Anywhere Review: Very user friendly

General Manager from Limited Service in Corpus Christi (United States)

Recommend 6/10
Full blue star
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Half blue star
Empty blue star

What do you like most?

Very user friendly. Easy to train new members. Easy tabs used for different items.

What do you dislike or think could be improved?

Need to be able to have tiered rates by length of stays on each room type. Major loss of revenue due to only a 1 tiered rate bracket for each room type. Credit card security is lacking. Have to spend n...

Customer support
5
Ease of Use
5
Value for money
3
Implementation
4

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)

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Popular Frontdesk Anywhere Integrations

View all (16 Frontdesk Anywhere Integrations)