Screen Pilot
Property Management Systems
Published by RMS
Property Management System Scorecard
Ratings Snapshot
89%
Recommend
#22
Popularity index
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Frontdesk Anywhere has fewer than 10 reviews in the past 6-months.
Learn more about review recency →
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Ranked #22 out of 184 in Property Management Systems
Ease of Use
4.7/5
ROI
4.3/5
Implementation
4.3/5
Customer Support
4.6/5
Verified Customer Support
Frontdesk Anywhere’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
Frontdesk Anywhere Overview
Top Alternative: Cloudbeds PMS
Frontdesk Anywhere Overview
Frontdesk Anywhere offers a complete Cloud based solution for Hotels. Manage your property, Online Distribution and revenue effortlessly through the cloud. To date, almost 1,000,000 hotel guests have had their stay managed with Frontdesk Anywhere from the initial online booking process through arrival, onsite operations and checkout. The company is focused on converging processes traditionally per...
About Frontdesk Anywhere
Founded in 2009 | Headquarters in San Francisco United States | 30 employees1/5
Integrates with
- Booking Engine
- Channel Managers
- Mobile Key & Keyless Entry
Need a custom integration?
Pros & Cons
89% recommend
General Manager from Other
I have been working with Front Desk Anywhere for five years now. I really like this software. I have gotten to know some of the staff and they are very friendly and helpful. Always answers my questions and explains it. I...
Sales Executive from Boutique
Frontdesk Anywhere is a smart and easy software for Small to Mid-size property! 24 hours support
Owner
I could not suggest any improvements at this time. We are pleased with the program they provide.
Operations Manager from Resort
They are working on the system, adding to options for interface and reports. So I believe they are working to improve!!!
Assistant to the General Manager from Resort
We are looking forward to using their full function of POS software. At the moment, we use the lite version that comes with the package but the result is great anyway.
Expert Q&A and Partner Recommendations
Frontdesk Anywhere hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
Frontdesk Anywhere Alternatives
Clock PMS+
Property Management SystemsClock PMS+ powers all aspects of modern-day hotel operations and provides the digital hospitality that guests demand. Streamline your business' technology, digitally engage and amaze your guests with touchless services and maximise profits using Clock PMS+!
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Find the perfect fit
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Features
- Spa & Wellness Module
- Channel Manager
- EPoS
- Revenue management module
- Integrated CRS
- Payment processing
- Booking engine
- Calendar view
- Reservation management
- Ancillary revenue tracking
- Custom rates
- RevPaR & ADR Reports
- Housekeeping module
- Direct billing
- Group functionality
- Online 24/7 support
- Automated night audit
- E-training
- Mobile App
- Centralized user & role management
- On premise
- Cloud based
- Multi-currency
- Multi-lingual
- Gift Vouchers
- Guest CRM
- Guest profiles
- Mobile access on any device
- Native Email Marketing
- Digital Registration
- Integrated ID & Passport Scanner
- Mobile Device Notes & Tasks (Voice-to-Text)
- Guest Communication (SMS Messaging)
- Integrated Payment Terminal & Card Reader
Active Markets
MARKETS SERVED
- Europe
- Middle East
- Africa
- North America
- South America
- Asia Pacific
- United States
- Thailand
- Indonesia
- Puerto Rico
- Canada
- Morocco
Likelihood to Recommend
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Low review volume alert
This vendor is 94% below the category average..
Declining share of voice
This vendor has fewer recent reviews than average compared to other top Property Management Systems providers. It is advised that you ask for recent references before proceeding.
July 05, 2020
Frontdesk Anywhere Review: Thank you Frontdesk Anywhere!
General Manager from Boutique in مراكش (Morocco)
Recommend
10/10
What do you like most?
We've been using Frontdesk Anywhere for several years and we are extremely satisfied. We've made our choice after trying several alternatives and Frontdesk Anywhere was the best option. The ease of use i...
What do you dislike or think could be improved?
Truly, all the features we need to manage our boutique hotel are there and they are easy to use.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
May 22, 2020
Frontdesk Anywhere Review: Our reservations have increased more than significantly since our partnering with Frontdesk Anywhere
Owner/Operator in Ludington (United States)
Recommend
10/10
What do you like most?
We are a small, seasonal mom & pops motel in northern Michigan. Frontdesk Anywhere meets all of the needs of our seasonal business; finding a good seasonal program had been a challenge. The agents from ...
What do you dislike or think could be improved?
We are older and not especially computer/program savvy operators. Once in a while an agent will use terminology that we don't understand. Other than that, we have no complaints. The program is always b...
Customer Support
5
Ease of Use
5
Value for money
3.5
Implementation
5
May 19, 2020
Frontdesk Anywhere Review: Ilaria is very helpful and professional representative of FDA. She always h
GM from Motel in Pacific Grove (United States)
Recommend
9/10
What do you like most?
Ilaria is very helpful and professional representative of FDA. She always helps very promptly and professionally.
What do you dislike or think could be improved?
I wish we can move the rooms by dragging the slides here and there. Like many other PMS.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5
May 13, 2020
Frontdesk Anywhere Review: I really like this software.
General Manager from Other in Sabetha (United States)
Recommend
10/10
What do you like most?
I have been working with Front Desk Anywhere for five years now. I really like this software. I have gotten to know some of the staff and they are very friendly and helpful. Always answers my questions an...
What do you dislike or think could be improved?
I feel that sometimes it takes a little longer than I would like to get a return call. I would like to be able to get an operator when I call in instead of having to wait for a call back.
Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
n/a
April 08, 2020
Frontdesk Anywhere Review: Ease of use of software, customer service team, reports
General Manager from Motel in Layton (United States)
Recommend
10/10
What do you like most?
Ease of use of software, customer service team, reports. I have been using Frontdesk anywhere for our hotel in the Florida Keys since 2013. I love having the ability to access the system from anywhere i...
What do you dislike or think could be improved?
very pleased. I really wouldn't change anything. The reports are great and the system is very user friendly.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
April 08, 2020
Frontdesk Anywhere Review: Very user friendly
General Manager from Limited Service in Corpus Christi (United States)
Recommend
6/10
What do you like most?
Very user friendly. Easy to train new members. Easy tabs used for different items.
What do you dislike or think could be improved?
Need to be able to have tiered rates by length of stays on each room type. Major loss of revenue due to only a 1 tiered rate bracket for each room type. Credit card security is lacking. Have to spend n...
Customer Support
5
Ease of Use
5
Value for money
3
Implementation
4
Pricing
Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
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Assistant to the General Manager from Resort
I've been using Frontdesk Anywhere as our PMS software for 3 years now. As a Sales and Marketing Manager of an independent hotel, this cloud-based software is a gem. Their support team gives us a comfort with 24 hours su...