Front2Go vs. RMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can dramatically affect your hotel's operations, guest experience, and bottom line. Front2Go by Front2Go and RMS by RMS both aim to streamline hotel management, but they diverge significantly in features, support, and market presence. While Front2Go’s absence of recent reviews and minimal rating data make it difficult to assess, RMS’s well-documented strengths and active user base make it the clear leader. Are you ready to pick the solution that will elevate your hotel?

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Is Front2Go or RMS Better for Hotels?

Both Front2Go and RMS claim to optimize hotel management, but RMS’s extensive feature set and recent reviews suggest a more mature platform. Front2Go, with no reviews or recent data, offers no clear evidence of its performance or usability, making RMS the more reliable choice. RMS’s review count of 293, with 20 recent reviews in the last six months, provides current insights into its strengths and weaknesses. Do you want a platform with proven, current performance, or are you willing to gamble on an unreviewed system?

RMS vs Front2Go: Which Should Your Hotel Choose?

If your hotel requires a full-featured PMS with integrated channel management, booking engine, revenue tools, and robust support, RMS is the clear choice. Its platform suits mid-sized to large hotels, resorts, and properties with complex needs. Conversely, if your hotel is small, looking for a simple management tool, and willing to accept uncertain support and features, Front2Go might seem appealing—though the lack of recent reviews and features makes this risky. RMS’s proven track record and comprehensive offerings make it the safer, more scalable pick.

Is Front2Go or RMS Easier to Use?

RMS scores a 4.28/5 for ease of use, with users praising its user-friendly interface, quick onboarding, and helpful support staff. RMS’s review quotes highlight its intuitive booking chart and helpful customer service, with many praising the fast response times and support quality. Front2Go, with no reviews or ratings, offers no data on user experience, but the absence of evidence suggests it may lack the polish or usability found in RMS. Edge: RMS.

Which Has Better Features: Front2Go or RMS?

RMS boasts 74 features, including integrated CRS, online support, booking engine, revenue management, guest CRM, group booking, payment processing, and more. It also offers advanced modules like automated night audits, multi-lingual support, and guest messaging, far surpassing Front2Go’s zero features. Front2Go provides no feature set or integrations, which severely limits its utility for hotels seeking a comprehensive platform. RMS’s extensive feature list caters to complex operations and growth. Edge: RMS.

Which Has Better Customer Support: Front2Go or RMS?

RMS’s support is highly rated at 4.48/5, with recent reviews praising its helpfulness and prompt assistance. Quotes from users mention “very helpful support staff” and “proactive service,” indicating a high level of customer satisfaction. Front2Go’s lack of reviews means there’s no data on its support quality, making RMS the safer bet for reliable help when needed. Given the importance of support in hotel management, RMS’s support edge is decisive. Edge: RMS.

Which Has More Integrations: Front2Go or RMS?

RMS offers 112 verified integrations, including popular partners like Criton, Sage, STR, and Unifocus, providing extensive connectivity for property operations, revenue, and distribution. Front2Go, with zero verified partners, severely limits flexibility and connectivity. Without integrations, Front2Go cannot connect with key tools like POS, channel managers, or payment systems, whereas RMS’s integrations enable seamless operations across platforms. Edge: RMS.

Which Do Hoteliers Rate Higher: Front2Go or RMS?

RMS holds a 4.56/5 overall rating from 293 reviews, with recent feedback highlighting its ease of use, feature depth, and support. Hotels of all segments, including resorts, boutique hotels, and motels, rate RMS highly, with many reviews praising its scalability and reliability. Front2Go’s blank review profile makes comparison impossible, but RMS’s active, recent reviews and high ratings reflect stronger user satisfaction. Edge: RMS.

How Much Do Front2Go and RMS Cost?

RMS’s pricing is set at $800.00 per month, with no free tier or trial available, which is typical for comprehensive PMS platforms. Front2Go’s pricing details are unavailable, and with no reviews or features, assessing its value is impossible. Given RMS’s proven features and active support, its price reflects its capabilities and market presence. Without data, Front2Go’s value remains uncertain.

What Type of Hotel Should Use Front2Go?

• Hotels that operate on a very small scale or have minimal management needs.
• Teams seeking a simple, lightweight management system without the need for extensive features.
• Properties with no plans for growth or complex operations.
• Hotels that are comfortable with unproven support and no recent user feedback.
• Not ideal if your hotel needs advanced features, integrations, or reliable support.

What Type of Hotel Should Use RMS?

• Hotels, resorts, or properties with complex operations requiring integrated revenue management, channel management, and guest CRM.
• Mid-sized to large hotels seeking scalable, feature-rich software to support growth.
• Properties that value real-time insights, automated tasks, and robust reporting.
• Hotels that want proven, recent user feedback and reliable support.
• Not ideal for very small hotels with minimal needs or those seeking a low-cost, lightweight solution.

RMS vs Front2Go: The Bottom Line for Hotels

The core difference lies in their market presence, features, and support: RMS provides a comprehensive, well-supported platform with verified integrations and recent reviews, while Front2Go offers no data or evidence of performance. For hoteliers looking for stability, extensive features, and ongoing support, RMS is the clear winner.

If your hotel needs a full-featured PMS capable of handling complex operations and supporting growth, RMS’s advantages are clear. Its higher ratings, recent reviews, and broad integrations make it the better choice for most hotels today.

Choose RMS if you want a platform that has been tested, trusted, and actively supported, ensuring your property can operate smoothly and scale with confidence. Front2Go’s lack of recent reviews and features make it a risky choice—better to invest in a platform with proven results.

In summary: RMS offers a robust suite of features, active user support, and recent positive reviews, making it the dependable choice for your hotel’s management needs. Front2Go, lacking recent data and features, is unlikely to meet the demands of modern hospitality operations.