The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 170 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gastronovi shines in customer support and onboarding .
Mews shines in ROI , with exclusive features like Payment Log Reports and Mobile Ordering.
Side-by-side ratings based on 170 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 1 | 169 |
After analyzing 170 verified reviews, Gastronovi users most value its , while Mews users highlight user interface and reporting, integration with third-party systems, seamless pms integration. Click any theme to see what reviewers say.
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User Interface and Reporting
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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Customization and Flexibility
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Operational Refinements
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Gastronovi |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #2 44 reviews |
| Mid-Size (25-74 rooms) ▾ | #11 1 reviews | #3 94 reviews |
| Large (75-199 rooms) ▾ | — | #5 7 reviews |
| X-Large (200+ rooms) ▾ | — | #2 9 reviews |
By Property Type
| Segment | Gastronovi |
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| Boutique ▾ | — | #3 74 reviews |
| Luxury ▾ | — | #3 41 reviews |
| Branded / Chain ▾ | — | #3 31 reviews |
| Extended Stay ▾ | — | #2 12 reviews |
By Region
| Segment | Gastronovi |
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| North America ▾ | — | #3 14 reviews |
| Europe ▾ | #11 1 reviews | #2 130 reviews |
| Asia Pacific | — | #5 4 reviews |
| Middle East | — | #6 0 reviews |
Choosing the right POS system is critical for your hotel’s operational efficiency and guest satisfaction. Gastronovi POS by Gastronovi and Mews POS by Mews both aim to streamline restaurant and hospitality tasks, but they diverge significantly in scope, integration, user experience, and market presence. Your decision hinges on whether you need a dedicated restaurant POS or a unified hotel management solution with integrated POS features.
Gastronovi focuses primarily on restaurant-specific features, while Mews offers a comprehensive platform that combines property management, booking, and POS in one system. Do you want a specialized restaurant POS or an all-in-one solution that covers more aspects of hotel operations?
Gastronovi is designed as a POS tailored specifically for hospitality businesses, especially restaurants within hotels. Its strengths lie in menu customization, real-time sales tracking, and inventory control, but it lacks the broader hotel management features and extensive integrations that Mews provides.
Mews, on the other hand, has a vastly larger market presence, with 336 verified integrations, a strong global footprint across 23 countries, and a review count of 156 in the last six months. Its users consistently praise its ability to unify front-desk operations, bookings, and restaurant services, creating a seamless guest experience.
Gastronovi’s limited review base and regional focus make it less reliable for hotels seeking a proven, scalable solution. Meanwhile, Mews's recent surge in reviews and high overall ratings signal a more mature, trusted platform.
Would you prefer a POS solution optimized solely for restaurant operations or a holistic platform integrating multiple hotel functions?
If your hotel primarily needs a reliable POS for food and beverage outlets, Gastronovi might suffice. It offers a visually modern interface and easy menu management, suitable for small venues with straightforward needs.
However, if your hotel requires a system that manages guest data, reservations, billing, and restaurant orders in a unified flow, Mews is the clear choice. Its extensive feature set (29 exclusive features), wide integration network, and proven scalability make it ideal for properties aiming for operational cohesion and data-driven decision-making.
For boutique hotels and small inns prioritizing F&B sales, Gastronovi can perform well. But for larger hotels, resorts, or properties with complex operations, Mews’s comprehensive approach will serve your needs better.
Gastronovi scores a perfect 5/5 for ease of use, backed by a simple, modern interface and staff onboarding rated at 5/5. Its minimal learning curve and limited complexity make staff adoption straightforward, especially for small teams.
Mews garners a 4.74/5 rating for usability, with reviews emphasizing its intuitive design and smooth onboarding process. Users highlight its cross-device functionality, which simplifies staff training across front desk, mobile, and tablet devices.
Edge: Gastronovi.
Gastronovi offers core restaurant POS features like order management, billing, and table control, but it lacks advanced functionalities like digital menus, online ordering, or inventory management. Its add-ons are limited and often not fully integrated.
Mews, with 29 unique features, provides a suite of tools including PCI compliance, discounts, upselling, digital menus, self-service ordering, inventory and ingredient management, recipe costing, and extensive reporting. These features support a wider range of hotel restaurant needs and operational automation.
Edge: Mews.
Support ratings favor Gastronovi with a perfect 5/5 rating, but this is based on only one review, limiting the reliability of this data. The review mentions a positive experience with support and onboarding.
Mews, with a support rating of 4.43/5 from 156 recent reviews, is praised for its reliable and solution-oriented support team, particularly during onboarding. Users appreciate the structured setup process and continuous assistance.
Edge: Gastronovi (more recent reviews are limited, but support quality appears high).
Gastronovi currently has no verified third-party integrations, which limits its flexibility for hotels that rely on a connected tech stack.
Mews boasts 336 verified integrations, including popular partners like Criton, Right Revenue, Sage, and Orange Hotel Marketing. Its extensive ecosystem allows seamless connection with channel managers, payment providers, and other operational tools.
Edge: Mews.
Gastronovi’s review count is just 1, with no recent reviews, making it impossible to gauge current user satisfaction. Its lone review is positive but insufficient for a broad rating.
Mews, with 156 recent reviews and a 9.32/5 NPS score, is highly rated across various hotel segments, including boutique hotels, resorts, and city center properties. The consistent 95% likelihood to recommend attests to its strong reputation.
Edge: Mews.
Gastronovi does not publicly list its pricing, indicating a custom quote approach or potentially higher costs for small hotels. It offers no free plan or trial, which may be a barrier for some.
Mews charges a flat monthly fee of $200, with no implementation or setup fees. While this is straightforward, it’s important to consider additional costs for optional modules or integrations.
Not ideal if your hotel needs a unified management system or advanced automation.
Not ideal if your hotel only needs a basic POS without broader operational tools or if regional availability is limited.
The core difference lies in scope: Gastronovi is a restaurant-only POS, while Mews offers a full hotel management ecosystem with integrated POS features. For hotels aiming to streamline multiple departments and leverage extensive integrations, Mews provides a more versatile and proven platform.
Choose Gastronovi if your focus is solely on restaurant operations with a simple, modern POS solution, and your budget or operational complexity is limited. Its ease of use and dedicated restaurant features make it suitable for small venues within hotels.
Opt for Mews if your hotel values an integrated system with robust automation, extensive third-party integrations, and proven scalability across regions and property types. Its high rating, recent reviews, and comprehensive feature set make it a reliable choice for forward-thinking hotels.
In conclusion, if you’re looking for a feature-rich, globally trusted platform capable of supporting your hotel’s growth, Mews is the recommended choice. Gastronovi can serve well for small-scale, restaurant-focused operations but lacks the broader hotel management capabilities that many properties now require.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Gastronovi |
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| Starting Price | — | From $200/mo |
According to HTR's product database, Gastronovi POS and Mews POS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Gastronovi |
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| Check Splitting | ||
| Digital Menus | ||
| Discounts & Promotions | ||
| PCI Compliant | ||
| Payment Log Reports | ||
| Upselling |
Showing top differences. 17 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
No published case study for this goal yet.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
No published case study for this goal yet.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
What hoteliers love
The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Where hoteliers push back
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gastronovi POS and Mews POS share many core Hotel POS Systems features, but each has unique capabilities. Gastronovi POS offers 0 verified integration partners, while Mews POS offers 335. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gastronovi POS leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gastronovi POS: No. Mews POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gastronovi has an HT Score of 0 and Mews has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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